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    • 3. 发明申请
    • DATA TRANSFER SYSTEM AND METHOD
    • 数据传输系统和方法
    • US20110314125A1
    • 2011-12-22
    • US13210343
    • 2011-08-15
    • Andrew John CardnoSimon Travers-Jones
    • Andrew John CardnoSimon Travers-Jones
    • G06F15/16
    • H04L65/104H04L29/06H04L29/06027H04L65/103H04L67/02H04L67/04H04L67/06H04L67/2823H04L69/08H04L69/18H04L69/329
    • A method is disclosed of data transfer between a source computer and multiple target computers. The method includes: receiving a user data and format request from one or more target computers; transmitting a multi-media formatted transmission from the source computer over a first network to a server configured to receive the multi-media formatted transmission; extracting a data stream from the multi-media formatted transmission; transmitting the data stream in an Internet format over a second network to the target computers, the target computers each configured to receive the data stream in a finite set of protocols over the second network, the finite set of protocols including Internet protocols but excluding multi-media protocols; and extracting data from the data stream and reformatting the extracted data into a multi-media format at each target computer, wherein each target computer is able to reformat the extracted data into different multi-media formats.
    • 公开了一种源计算机与多个目标计算机之间的数据传输的方法。 该方法包括:从一个或多个目标计算机接收用户数据和格式请求; 通过第一网络将来自所述源计算机的多媒体格式化传输发送到被配置为接收所述多媒体格式化传输的服务器; 从多媒体格式化的传输中提取数据流; 通过第二网络将因特网格式的数据流传输到目标计算机,目标计算机各自被配置为通过第二网络以有限的一组协议接收数据流,包括因特网协议的有限协议集合, 媒体协议; 并从数据流中提取数据,并将所提取的数据重新格式化为每个目标计算机的多媒体格式,其中每个目标计算机能够将提取的数据重新格式化为不同的多媒体格式。
    • 7. 发明申请
    • DATA TRANSFER SYSTEM AND METHOD
    • 数据传输系统和方法
    • US20110016230A1
    • 2011-01-20
    • US12871203
    • 2010-08-30
    • Andrew John CardnoSimon Travers-Jones
    • Andrew John CardnoSimon Travers-Jones
    • G06F15/16
    • H04L65/104H04L29/06H04L29/06027H04L65/103H04L67/02H04L67/04H04L67/06H04L67/2823H04L69/08H04L69/18H04L69/329
    • A method is disclosed of data transfer between a source computer and multiple target computers. The method includes: transmitting a multi-media formatted transmission from the source computer over a first network to a server configured to receive the multi-media formatted transmission in more than one protocol; converting the multi-media formatted transmission into a data stream in an Internet format by extracting the data stream from the multi-media formatted transmission; transmitting the data stream in the Internet format over a second network to the target computers, the target computers each configured to receive the data stream in a finite set of protocols over the second network, the finite set of protocols including Internet protocols but excluding multi-media protocols; and extracting data from the data stream and reformatting the extracted data into a multi-media format at each target computer, wherein each target computer is able to reformat the extracted data into different multi-media formats, since the reformatting is occurring at each target computer individually.
    • 公开了一种源计算机与多个目标计算机之间的数据传输的方法。 该方法包括:通过第一网络将来自源计算机的多媒体格式化传输发送到配置为在多个协议中接收多媒体格式传输的服务器; 通过从多媒体格式化的传输提取数据流,将多媒体格式化的传输转换成因特网格式的数据流; 通过第二网络将因特网格式的数据流传输到目标计算机,目标计算机每个被配置为通过第二网络以有限的协议集合接收数据流,包括因特网协议的有限协议集合, 媒体协议; 并且从每个目标计算机提取数据流中的数据并将提取的数据重新格式化为多媒体格式,其中每个目标计算机能够将所提取的数据重新格式化为不同的多媒体格式,因为重新格式化正在每个目标计算机 单独。
    • 8. 发明申请
    • CONTACT CENTER DATA VISUALIZATION SYSTEM AND METHOD
    • 联系中心数据可视化系统和方法
    • US20100268662A1
    • 2010-10-21
    • US12782642
    • 2010-05-18
    • Andrew John CardnoGrant Frederick MargisonMichael John Douglas Hornsby
    • Andrew John CardnoGrant Frederick MargisonMichael John Douglas Hornsby
    • G06Q10/00
    • G06Q10/067G06Q30/02G06Q30/0201G06T11/206
    • A data visualisation system is disclosed that includes an interaction database, a retrieval component, a display component, and a contour generator. The interaction database is maintained in a computer memory of interaction data representing interactions between customers and at least one merchant. The retrieval component is configured to retrieve from the interaction database data representing interactions between customers and the merchant, and to construct a finite set of data values from the retrieved data. The display component is configured to display a graphical representation of a merchant and a graphical representation of each of the set of data values centered on respective data points disposed on a representation of a bell-shaped curve. The contour generator configured to generate and display one or more contour lines at least partly around each data point to form a bell-shaped curve, in which the areas of representation around each data point are shown in a series of contour lines, and the nature of the contour lines for each data point are preferably represented to gradually drop off or fan away from each data point, wherein each data point is displayed as a local maximum at an apex of the bell-shaped curve.
    • 公开了一种数据可视化系统,其包括交互数据库,检索组件,显示组件和轮廓生成器。 交互数据库被保存在代表客户和至少一个商家之间的交互的交互数据的计算机存储器中。 检索组件被配置为从交互数据库中检索表示客户和商家之间的交互的数据,并且从检索的数据构建有限的一组数据值。 显示组件被配置为显示商家的图形表示和以设置在钟形曲线的表示上的各个数据点为中心的该组数据值中的每一个的图形表示。 轮廓生成器被配置成至少部分地围绕每个数据点生成和显示一个或多个轮廓线,以形成钟形曲线,其中围绕每个数据点的表示区域以一系列轮廓线示出,并且其性质 每个数据点的轮廓线的优选表示为逐渐从每个数据点落下或者风扇离开,其中每个数据点在钟形曲线的顶点处被显示为局部最大值。
    • 9. 发明授权
    • Queue management system and method
    • 队列管理系统和方法
    • US07221367B2
    • 2007-05-22
    • US10444496
    • 2003-05-23
    • Andrew John Cardno
    • Andrew John Cardno
    • G06T11/20H04N7/18
    • G06Q30/02G06T11/206
    • The invention provides a data visualisation system comprising a data value memory in which is maintained a finite set of data values obtained from monitoring apparatus and a display configured to display a representation of each data value centered on respective data points. The invention also provides a contour generator which in one form is configured to generate and display a contoured representation around each data point such that each data point is displayed as a local maximum and in another form is configured to generate and display one or more contour lines around each data point, each contour line representing data values which are less than the data value of the data point around which the contour line is displayed. The invention also provides related methods and computer programs.
    • 本发明提供了一种数据可视化系统,包括数据值存储器,其中保持从监视装置获得的有限数据值集合和被配置为显示以各个数据点为中心的每个数据值的表示的显示器。 本发明还提供一种轮廓生成器,其以一种形式被配置为在每个数据点周围生成和显示轮廓表示,使得每个数据点被显示为局部最大值,而另一种形式被配置为生成和显示一个或多个轮廓线 在每个数据点周围,每个轮廓线表示数据值小于显示轮廓线的数据点的数据值。 本发明还提供了相关方法和计算机程序。
    • 10. 发明申请
    • DATA VISUALIZATION CONFIGURATION SYSTEM AND METHOD
    • 数据可视化配置系统和方法
    • US20140075346A1
    • 2014-03-13
    • US14006834
    • 2012-03-23
    • Andrew John CardnoGuillermo Quiros Manser
    • Andrew John CardnoGuillermo Quiros Manser
    • G06F3/0482
    • G06F3/0482G06F9/451
    • In a data visualisation configuration system, a method of creating one or more modifiable data interface objects that are used to represent data values for visualization in a graphical representation, the method comprising the steps of: detecting an instruction to create a new modifiable data interface object from a list of parent modifiable data interface objects, creating a proxy modifiable data interface object as the new modifiable data interface object for each parent modifiable data interface object associated with the instruction, and enabling the proxy modifiable data interface object to be available for modification, where the proxy modifiable data interface object refers to its associated parent modifiable data interface object.
    • 在数据可视化配置系统中,一种创建用于在图形表示中表示用于可视化的数据值的一个或多个可修改数据接口对象的方法,所述方法包括以下步骤:检测创建新的可修改数据接口对象的指令 从父可修改数据接口对象的列表中,创建代理可修改数据接口对象作为与该指令相关联的每个父可修改数据接口对象的新可修改数据接口对象,并使代理可修改数据接口对象可用于修改, 其中代理可修改数据接口对象引用其相关联的可修改的数据接口对象。