客户忠诚度计划相关的专利数据

序号	专利名	申请号	申请日	公开（公告）号	公开（公告）日	发明人
41	SYSTEM AND METHOD OF ADMINISTERING A LOYALTY-BASED INCENTIVE REWARDS PROGRAM	PCT/US2012031447	2012-03-30	WO2012138561A3	2013-01-03	DAO NGON D
Technologies are described herein for providing loyalty-based incentives to existing customers of a business participating in a loyalty-based incentive rewards program. In one aspect, a computer-implemented method for providing loyalty-based incentives is described. The incentive rewards system administering an incentive rewards program determines whether a customer of a business participating in the incentive rewards program is eligible for a loyalty-based incentive redeemable at the business. Upon determining that the customer is eligible for the loyalty-based incentive, a maximum redemption value of the loyalty-based incentive for which the customer is eligible is determined based on a previous transactional activity of the customer with the participating business. Consideration is received in exchange for providing the loyalty-based incentive to the customer and then the customer is provided with the loyalty-based incentive having a redemption value not exceeding the maximum redemption value.
42	SYSTEM AND METHOD OF ADMINISTERING A LOYALTY-BASED INCENTIVE REWARDS PROGRAM	PCT/US2012/031447	2012-03-30	WO2012138561A2	2012-10-11	DAO, Ngon D.
Technologies are described herein for providing loyalty-based incentives to existing customers of a business participating in a loyalty-based incentive rewards program. In one aspect, a computer-implemented method for providing loyalty-based incentives is described. The incentive rewards system administering an incentive rewards program determines whether a customer of a business participating in the incentive rewards program is eligible for a loyalty-based incentive redeemable at the business. Upon determining that the customer is eligible for the loyalty-based incentive, a maximum redemption value of the loyalty-based incentive for which the customer is eligible is determined based on a previous transactional activity of the customer with the participating business. Consideration is received in exchange for providing the loyalty-based incentive to the customer and then the customer is provided with the loyalty-based incentive having a redemption value not exceeding the maximum redemption value.
43	MOBILE LOYALTY AND PAYMENT SYSTEM USING TEMPORARY SHORT CODES	EP15786008.1	2015-04-28	EP3138036A1	2017-03-08	CHINOY, Bilal A.; KUA, Anthony
A loyalty server enables customers to use a merchant's mobile loyalty and payment program by pairing a customer's loyalty account through use of temporary codes. A customer may login to the customer's loyalty and payment account using a loyalty application installed on a mobile device. The customer can request a temporary code from the loyalty server, and provide it to a POS system associated with a merchant. The POS system can send a request to the loyalty server to retrieve customer information corresponding to the temporary code. The POS system can receive the customer's information, and the customer then earns rewards for transactions conducted with the merchant. In some embodiments, the POS system conducts a transaction using rewards or coupons. In some embodiments, the loyalty server obtains and utilizes the geolocation of the mobile device and the merchant as a portion of the means for pairing.
44	복수-벤더 복수-로얄티 통화 프로그램	KR1020107003635	2008-07-23	KR1020100049602A	2010-05-12	포디스,에드워드더블유.,3세
Loyalty programs can be operated within a payment processing system having multiple vendors, thereby providing access to detailed transaction data and with the flexibility for customization of the loyalty programs themselves, by establishing a communication for the transfer of data via a customer-facing channel. When the payment processing system processes a transaction between a merchant and an account holder, in addition to obtaining payment for the merchant from the account via an acquirer and an issuer, respectively, a transaction handler tabulates and stores, different types of loyalty currencies in a loyalty reward account associated with the account holder if the account holder is enrolled in a loyalty program and criteria for applying the loyalty program are satisfied. The account holder is provided access to the loyalty account via the customer-facing channel.
45	CUSTOMER LOYALTY PROGRAM WITH SHARED DATA AND SUB-PROGRAMS	US12052962	2008-03-21	US20090240579A1	2009-09-24	Dan Skowronek; Sunil Dewan; Kevin Knowles; Stuart Kiefer
Embodiments of the present disclosure provide systems and methods for increasing participation in loyalty programs. In embodiments, the customer opts into a loyalty program. The customer is then provided with information about his or her loyalty participation and also is provided with information about one or more other customer's participation in the loyalty program. In another embodiment, one or more loyalty members can form their own competition or group within the loyalty program. The members can create loyalty sub-program rules for a competition and allow fellow loyalty members to participate in the competition. The customizable loyalty sub-program competitions further enhance member participation.
46	Systems and methods for operating loyalty programs	US10079927	2002-02-19	US07620567B2	2009-11-17	Colleen George; John Cawthorne
A loyalty system that may be integrated with a financial infrastructure is provided. Such a financial infrastructure may accommodate transactions involving participants in the loyalty program as well as transactions that do not involve participants in the loyalty program. When a transaction is initiated by a customer at a merchant, regardless of who are the parties to the transaction, it is intercepted by a loyalty switch, which determines whether the customer and merchant are participants in the loyalty program. The switch transmits the transaction instruction to the financial infrastructure so that authorization may be received. If it is determined that the customer and merchant are participants in the loyalty program, the loyalty switch also executes a loyalty process that conforms with the criteria of the loyalty program.
47	PARTNER PROGRAM PARTICIPATION SYSTEM AND METHOD	PCT/US2016/016571	2016-02-04	WO2016126945A1	2016-08-11	KRAFT, Jonathan, A.; CURLEY, Patricia, A.
According to one aspect, embodiments of the invention provide a method for providing partner program participation in a first loyalty program of an organization, the method comprising receiving, with a partner program participation module operated on a server of the organization, an activity file from a partner organization, the activity file including information related to a qualifying action taken by a customer with respect to a second loyalty program of the partner organization, and updating in a database of the organization, with the partner program participation module, a first customer record associated with the first loyalty program of the organization based on the information included in the activity file related to the qualifying action taken by the customer with respect to the second loyalty program of the partner organization.
48	SYSTEM AND METHODS FOR UNIVERSALLY ADMINISTERING MERCHANTS' LOYALTY PROGRAMS	PCT/US2013/026347	2013-02-15	WO2013123331A1	2013-08-22	KENNAMER, Jack, J.; HAUCK, Christopher, F.
A method for administering the loyalty programs of multiple merchants (820). The method includes enrolling a plurality of customers (830) in a universal system (800) for administering multiple loyalty programs (90). The method further includes receiving lookup requests from a plurality of distinct merchants (820), each lookup requests relating to a customer's wish to receive loyalty program benefits from a merchant (820). The method further includes providing computerized customer record information (70) in response to each lookup request (40), the customer record information(7o) being used by the merchants (820) for invoking each merchant's respective loyalty program (90) and providing loyalty benefits to the customer (830).
49	System and methods for providing a multi-merchant loyalty program	US10008712	2001-11-13	US20020082920A1	2002-06-27	Kermit Austin; Don Mastrangelo
The invention provides a loyalty system for awarding incentives to a customer based on a multi-merchant loyalty system. The loyalty system includes a master loyalty program associated with the multi-merchant loyalty system, at least one merchant specific loyalty program associated with the multi-merchant loyalty system, a means for providing a merchant access to the multi-merchant loyalty system, and a means for providing a customer choice of an incentive. In addition, the invention provides a method for promoting merchant loyalty. The method defines a master loyalty program for a multi-merchant loyalty system, registers a merchant specific loyalty program for the multi-merchant loyalty system, and provides a merchant access to the multi-merchant loyalty system.
50	SYSTEM AND METHOD OF ADMINISTERING A LOYALTY-BASED INCENTIVE REWARDS PROGRAM	US14656534	2015-03-12	US20150186917A1	2015-07-02	Ngon Dong Dao
Technologies are described herein for providing loyalty-based incentives to existing customers of a business participating in a loyalty-based incentive rewards program. In one aspect, a computer-implemented method for providing loyalty-based incentives is described. The incentive rewards system administering an incentive rewards program determines whether a customer of a business participating in the incentive rewards program is eligible for a loyalty-based incentive redeemable at the business. Upon determining that the customer is eligible for the loyalty-based incentive, a maximum redemption value of the loyalty-based incentive for which the customer is eligible is determined based on a previous transactional activity of the customer with the participating business. Consideration is received in exchange for providing the loyalty-based incentive to the customer and then the customer is provided with the loyalty-based incentive having a redemption value not exceeding the maximum redemption value.
51	SYSTEM AND METHOD OF ADMINISTERING A LOYALTY-BASED INCENTIVE REWARDS PROGRAM	US13080145	2011-04-05	US20120259693A1	2012-10-11	NGON DONG DAO
Technologies are described herein for providing loyalty-based incentives to existing customers of a business participating in a loyalty-based incentive rewards program. In one aspect, a computer-implemented method for providing loyalty-based incentives is described. The incentive rewards system administering an incentive rewards program determines whether a customer of a business participating in the incentive rewards program is eligible for a loyalty-based incentive redeemable at the business. Upon determining that the customer is eligible for the loyalty-based incentive, a maximum redemption value of the loyalty-based incentive for which the customer is eligible is determined based on a previous transactional activity of the customer with the participating business. Consideration is received in exchange for providing the loyalty-based incentive to the customer and then the customer is provided with the loyalty-based incentive having a redemption value not exceeding the maximum redemption value.
52	MOBILE RETAIL LOYALTY NETWORK	PCT/IB2011001911	2011-06-10	WO2011154844A2	2011-12-15	LAPORTE JEFFREY; MALKIN NIGEL
A loyalty network enables customers to use their mobile devices (105, 106) to participate in a merchant's customer loyalty program. When a customer conducts a transaction, the merchant's point-of-sale (POS) system (138) generates a code image (102) containing transaction information. The POS system (138) may print the code image on a transaction record, such as a bill (400) or receipt (500), provided to the customer, and/or may display the code image on a display screen. The customer can then photograph/scan the code image with their mobile device (105, 106), which sends the transaction information and authentication information to a loyalty program server (117). The loyalty program server (117) may use this information to credit the customer's loyalty program account, and may, in some cases, interact with the POS system (138) to enable loyalty program credits to be redeemed. In some embodiments, the transaction information may alternatively be conveyed to the mobile device (105, 106) using Near Field Communications.
53	Loyalty program enrollment systems and methods	US11007649	2004-12-06	US20060118611A1	2006-06-08	Michael Michelsen; Anthony Scillieri; Michael Hafer
Systems and methods are disclosed for enrolling customers in loyalty programs. In one embodiment, the method comprises receiving, at a loyalty program host, transaction information for a transaction initiated by a customer and determining whether the transaction information includes a customer loyalty number associated with a loyalty program. If the transaction information does not include the customer loyalty number, a loyalty enrollment process is initiated to automatically enroll the customer in the loyalty program.
54	Loyalty-Based Credit Prescreening System	US12197854	2008-08-25	US20100049651A1	2010-02-25	Daniel J. Lang; Katherine Anne Robinson; Carla Shroyer
An integrated credit and loyalty offering to a retailer maximizes the effectiveness of both programs. The integrated system allows a retailer to enroll customers in a loyalty program, then solicit only pre-qualified customers immediately upon receipt of demographic information corresponding to the customer. The integrated system accepts transaction data from the retailer's loyalty program through the retailer's POS system to the credit prescreening program and awards appropriate loyalty rewards, as well as authorizing the retailer to offer credit to the pre-qualified customers. The credit prescreening process is done in real time as part of a retail transaction with the customer.
55	Loyalty-Based Credit Prescreening System	US12847775	2010-07-30	US20120029996A1	2012-02-02	Daniel J. Lang; Katherine Anne Robinson; Carla Shroyer
An integrated credit and loyalty offering to a retailer maximizes the effectiveness of both programs. The integrated system allows a retailer to enroll customers in a loyalty program, then solicit only pre-qualified customers immediately upon receipt of demographic information corresponding to the customer. The integrated system accepts transaction data from the retailer's loyalty program through the retailer's POS system to the credit prescreening program and awards appropriate loyalty rewards, as well as authorizing the retailer to offer credit to the pre-qualified customers. The credit prescreening process is done in real time as part of a retail transaction with the customer.
56	SYSTEM AND METHODS FOR UNIVERSALLY ADMINISTERING MERCHANTS' LOYALTY PROGRAMS	US13768286	2013-02-15	US20130211886A1	2013-08-15	Jack J. Kennamer; Christopher F. Hauck
A method for administering the loyalty programs of multiple merchants. The method includes enrolling a plurality of customers in a universal system for administering multiple loyalty programs. The method further includes receiving lookup requests from a plurality of distinct merchants, each lookup requests relating to a customer's wish to receive loyalty program benefits from a merchant. The method further includes providing computerized customer record information in response to each lookup request, the customer record information being used by the merchants for invoking each merchant's respective loyalty program and providing loyalty benefits to the customer.
57	System, method and computer program product for currency redemption in loyalty reward programs	US11326575	2006-01-06	US20060161478A1	2006-07-20	Jessica Turner; Robert Greenberg
A loyalty and redemption system, method and computer program product includes a selectable connection to a loyalty program hosting server site on a distributed communication network from a merchant site on the network. A customer can access the loyalty program hosting server site through the merchant site. At the loyalty program hosting server site, a user interface page enables the customer to enroll and prioritize reward programs. The loyalty program hosting server site is adapted to calculate a conversion value for the enrolled reward programs and a total currency value. The customer is provided with a rewards card including the calculated currency value, and the loyalty program hosting server site is adapted to deduct currency value from the rewards card based on the prioritized reward programs.
58	MOBILE RETAIL LOYALTY NETWORK	US13158166	2011-06-10	US20110307318A1	2011-12-15	Jeffrey LaPorte; Nigel Malkin
A loyalty network enables customers to use their mobile devices to participate in a merchant's customer loyalty program. When a customer conducts a transaction, the merchant's point-of-sale (POS) system generates a code image containing transaction information. The POS system may print the code image on a transaction record (such as a bill or receipt) provided to the customer, and/or may display the code image on a display screen. The customer can then photograph/scan the code image with their mobile device, which sends the transaction information and authentication information to a loyalty program server. The loyalty program server may use this information to credit the customer's loyalty program account, and may, in some cases, interact with the POS system to enable loyalty program credits to be redeemed. In some embodiments, the transaction information may alternatively be conveyed to the mobile device using Near Field Communications.
59	CLOUD-BASED MERCHANT INCENTIVE PROGRAMS	PCT/US2013/024422	2013-02-01	WO2013116708A1	2013-08-08	DEMETRIADES, Greg
A customer loyalty program may be implemented in a cloud-based system. The cloud-based system interfaces with point-of-sale (POS) devices at a physical store and interfaces with online transaction processing systems. The cloud-based customer loyalty system tracks customers' purchases and provides customers of a business with an opportunity to review products or refer friends to the business. Customers are rewarded for their referrals and reviews with reward dollars that are exchangeable for coupons redeemable at the business. The cloud-based customer loyalty program may link a customer to multiple businesses' rewards programs to ease the burden on the customer to remember multiple log-ins or carry multiple cards.
60	PARTNER PROGRAM PARTICIPATION SYSTEM AND METHOD	US15192017	2016-06-24	US20160307225A1	2016-10-20	Jonathan A. Kraft; Patricia A. Curley
According to one aspect, embodiments of the invention provide a system and method for partner program participation in a loyalty program of a main organization. In one embodiment, a partner program participation module of the main organization receives activity files from a partner organization. The activity files include information related to qualifying actions taken by customers with respect to a loyalty program of the partner organization. The partner program participation module of the main organization updates customer loyalty records (e.g., provides rewards) in the main organization based on the information included in the activity files related to the qualifying actions taken by the customers with respect to the loyalty program of the partner organization.

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