专利快速检索-快速检索全球专利，免费商用专利数据库-IPRDB

31. 发明授权

US08942684B2 Adaptive scaffolding of levels of connectivity during a conference 有权
标题翻译：会议期间连接级别的自适应脚手架
公开(公告)号：US08942684B2
公开(公告)日：2015-01-27
申请号：US13651798
申请日：2012-10-15
申请人： Bank of America Corporation
发明人： Matthew A. Calman , Alicia C. Jones , Elizabeth S. Votaw , Rajat Agrawal , Wanwen Han , Su Liu , Nir Rachmel , Lin Streja , Cameron Park-Hur
IPC分类号： H04W4/16 , H04M3/58
CPC分类号： H04M3/56 , H04L12/1818 , H04L12/1822 , H04M3/51
摘要： Systems, methods, and computer program products for adaptively scaffolding of levels of connectivity between one or more customer devices during customer service conference are provided. The system includes various applications and features executable on a computing and/or mobile computing device. The system includes a user interface configured to present tools and features that allows a customer, during a digital conference with a bank representative, to manipulate the channels of communication, levels of connectivity or other features of the digital conference. In some instances, a scaffolding application on the bank's server may be provided to dynamically adjust the levels of connectivity and/or channels of communication of an ongoing digital conference session between a customer and a bank representative based on prior conferences involving the customer and/or a bank representative. As such, the system allows for self-directed and/or computer-aided adjustment of levels of connectivity during a conference.
摘要翻译：提供了用于在客户服务会议期间自适应地搭建一个或多个客户设备之间的连接级别的系统，方法和计算机程序产品。该系统包括在计算和/或移动计算设备上可执行的各种应用和特征。该系统包括被配置为呈现工具和特征的用户界面，其允许客户在与银行代表的数字会议期间操纵通信信道，连接级别或数字会议的其他特征。在某些情况下，可以提供银行服务器上的脚手架应用程序，用于基于涉及客户和/或客户的先前会议来动态地调整客户和银行代表之间正在进行的数字会议会话的连接和/或沟通渠道的级别银行代表。因此，系统允许在会议期间进行自我导向和/或计算机辅助的连接级别的调整。

32. 发明申请

US20140379554A1 Report Discrepancy Identification and Improvement 审中-公开
标题翻译：报告差异识别与改进
公开(公告)号：US20140379554A1
公开(公告)日：2014-12-25
申请号：US13926428
申请日：2013-06-25
申请人： Bank of America Corporation
发明人： Glenn M. Grossman , Kevin Perry , Kimberly Summerrow , Elizabeth S. Votaw , Katherine Dintenfass , Aaron R. Leinker
IPC分类号： G06Q40/02
CPC分类号： G06Q40/025
摘要： Systems, methods, computer-readable media, and apparatuses for identifying one or more discrepancies between a customer credit report or one or more credit report factors and customer information are presented. A comparison of the credit report factors may be performed to identify any discrepancy and corrective measures may be taken. In some arrangements, one or more improvement options may be identified to improve one or more credit report factors of the customer. The options may be provided to the customer. In other aspects, a comparison of various credit report factors of an individual to a group of individuals may be performed. In some examples, the group may be a peer group identified by an entity performing the comparison. In other examples, the group may be identified by the individual, such as from social media associations or based on a variety of other factors.
摘要翻译：呈现用于识别客户信用报告或一个或多个信用报告因子与客户信息之间的一个或多个差异的系统，方法，计算机可读介质和设备。可以对信用报告因素进行比较，以确定任何差异，并采取纠正措施。在一些安排中，可以识别一个或多个改进选项以改善客户的一个或多个信用报告因素。这些选项可以提供给客户。在其他方面，可以执行个人对一组个人的各种信用报告因子的比较。在一些示例中，组可以是由执行比较的实体标识的对等体组。在其他示例中，该组可由个人识别，例如来自社交媒体协会或基于各种其他因素。

33. 发明授权

US08866877B2 Split screen presentation of functionality during a hold period prior to a customer-service video conference 有权
标题翻译：在客户服务视频会议之前的持续时间内分屏功能的显示
公开(公告)号：US08866877B2
公开(公告)日：2014-10-21
申请号：US13651970
申请日：2012-10-15
申请人： Bank of America Corporation
发明人： Matthew A. Calman , Alicia C. Jones , Elizabeth S. Votaw , Rajat Agrawal , Wanwen Han , Su Liu , Nir Rachmel , Lynn Streja , Cameron Jungeun Park-Hur , James Robert Grimsley
IPC分类号： H04N7/14
CPC分类号： H04N7/141
摘要： Embodiments of the invention are directed to systems, methods and computer program products for split-screen functionality to be provided to a user device during a hold period prior to a customer-service video conference. Specifically, according to defined embodiments, the present invention provides for a first portion of split-screen includes a visual depiction of a queue of users currently awaiting a video conference with the customer-service associate. The queue allows for the user/customer to gauge how long the hold period will last. In addition to the visual depiction of the hold queue, the split screen may provide for other portions of the screen to include other information and/or functionality such as, such as information related or unrelated to the impending video conference.
摘要翻译：本发明的实施例涉及用于在客户服务视频会议之前的保持期间提供给用户设备的分屏功能的系统，方法和计算机程序产品。具体地，根据所定义的实施例，本发明提供了分屏的第一部分，其包括目前等待与顾客服务关联者的视频会议的用户队列的视觉描述。队列允许用户/客户衡量持续时间将持续多长时间。除了保持队列的可视描述之外，分屏可以提供屏幕的其他部分以包括诸如与即将进行的视频会议相关或不相关的信息的其他信息和/或功能。

34. 发明授权

US10733273B2 Dynamic digital consent 有权
公开(公告)号：US10733273B2
公开(公告)日：2020-08-04
申请号：US16571409
申请日：2019-09-16
申请人： Bank of America Corporation
发明人： Elizabeth S. Votaw , David J. Smiddy , F N U Sidharth , Stephen T. Shannon , James Alexander
IPC分类号： H04L9/30 , H04L29/06 , G06F21/31 , G06F21/62 , H04W12/06 , G06Q20/40 , G06Q20/32 , H04W12/08
摘要： Method and apparatus for a system to harden digital consents. The system uses an evaluation of geographic locations, transaction times, and device identities to control the upload of consent data. Evaluations occur using numerous techniques including MAC address evaluation, IP address evaluation, meta-data evaluation, and physical location of restricted equipment such as ATMs and kiosks. Reliability of consent data entered into the system may be enhanced by strictly evaluating geographic locations, transaction times, and/or device identities.

35. 发明申请

US20200021583A1 REMOTE DOCUMENT EXECUTION AND NETWORK TRANSFER USING AUGMENTED REALITY DISPLAY DEVICES 审中-公开
公开(公告)号：US20200021583A1
公开(公告)日：2020-01-16
申请号：US16579473
申请日：2019-09-23
申请人： BANK OF AMERICA CORPORATION
发明人： Elizabeth S. Votaw , Michael Ogrinz , Cameron D. Wadley , Jisoo Lee , Katherine Dintenfass , Graham M. Wyllie , Victoria L. Dravneek
IPC分类号： H04L29/06 , G06F21/00 , G06K9/00 , G06F3/00 , G06F3/0354 , G06F3/01 , G06T11/60
摘要： An augmented reality user device includes a display, a physical identification verification engine, a gesture confirmation engine, and in interface. The display overlays a virtual file document onto a tangible object. The physical identification verification engine receives biometric data for a witness and confirms the witness's identity. The display displays a gesture motion from the signor. The gesture capture engine captures a gesture motion from the witness. The gesture capture engine generates a witness digital signature based on the captured gesture motion from the witness. The gesture capture engine generates a witness transfer token, the witness transfer token comprising the witness digital signature based on the captured gesture from the witness and the witness identity confirmation token. The interface communicates the witness transfer token to a server.

36. 发明申请

US20200012767A1 DYNAMIC DIGITAL CONSENT 审中-公开
公开(公告)号：US20200012767A1
公开(公告)日：2020-01-09
申请号：US16571409
申请日：2019-09-16
申请人： Bank of America Corporation
发明人： Elizabeth S. Votaw , David J. Smiddy , FNU Sidharth , Stephen T. Shannon , James Alexander
IPC分类号： G06F21/31 , G06Q20/40 , H04W12/06 , G06F21/62 , H04W12/08 , H04L29/06 , G06Q20/32
摘要： Method and apparatus for a system to harden digital consents. The system uses an evaluation of geographic locations, transaction times, and device identities to control the upload of consent data. Evaluations occur using numerous techniques including MAC address evaluation, IP address evaluation, meta-data evaluation, and physical location of restricted equipment such as ATMs and kiosks. Reliability of consent data entered into the system may be enhanced by strictly evaluating geographic locations, transaction times, and/or device identities.

37. 发明授权

US10462131B2 Remote document execution and network transfer using augmented reality display devices 有权
公开(公告)号：US10462131B2
公开(公告)日：2019-10-29
申请号：US16176340
申请日：2018-10-31
申请人： BANK OF AMERICA CORPORATION
发明人： Elizabeth S. Votaw , Michael Ogrinz , Cameron D. Wadley , Jisoo Lee , Katherine Dintenfass , Graham M. Wyllie , Victoria L. Dravneek
IPC分类号： H04L29/06 , G06T11/60 , G06F3/01 , G06K9/00 , G06F3/0354 , G06F3/00 , G06F21/00 , G02B27/01
摘要： An augmented reality user device includes a display, a physical identification verification engine, a gesture confirmation engine, and in interface. The display overlays a virtual file document onto a tangible object. The physical identification verification engine receives biometric data for a witness and confirms the witness's identity. The display displays a gesture motion from the signor. The gesture capture engine captures a gesture motion from the witness. The gesture capture engine generates a witness digital signature based on the captured gesture motion from the witness. The gesture capture engine generates a witness transfer token, the witness transfer token comprising the witness digital signature based on the captured gesture from the witness and the witness identity confirmation token. The interface communicates the witness transfer token to a server.

38. 发明授权

US10454941B2 Person-to-person network architecture for secure authorization and approval 有权
公开(公告)号：US10454941B2
公开(公告)日：2019-10-22
申请号：US15588353
申请日：2017-05-05
申请人： BANK OF AMERICA CORPORATION
发明人： Katherine Dintenfass , Elizabeth S. Votaw , Cameron Darnell Wadley
IPC分类号： H04L29/06
摘要： A system for configuring and executing a secure communication network for authorizing access to safeguarded resources is provided. In particular, the system uses person-to-person (P2P) authentication technology to securely transmit resources between users. In this way, an efficient way to for users to manage resources is provided.

39. 发明授权

US10305891B2 Preventing unauthorized access to secured information systems using multi-device authentication techniques 有权
公开(公告)号：US10305891B2
公开(公告)日：2019-05-28
申请号：US15152753
申请日：2016-05-12
申请人： Bank of America Corporation
发明人： Elizabeth S. Votaw , Andrew T. Keys
IPC分类号： H04L29/06 , G06F21/34 , G06F21/42 , G06F21/32
摘要： A computing platform may receive, from a client portal server, a request to authenticate a user to a user account. The computing platform may generate a first one-time passcode for a first computing device associated with the user account and may send, to the first computing device, the first one-time passcode. The computing platform also may generate a first registered-device authentication prompt for a second computing device associated with the user account and may send, to the second computing device, the first registered-device authentication prompt. Thereafter, the computing platform may receive first one-time passcode input and a first response to the first registered-device authentication prompt, which the computing platform may validate. Based on the validating, the computing platform may generate a validation message directing the client portal server to provide the user with access to the user account, which the computing platform may send to the client portal server.

40. 发明申请

US20190014111A1 DOCUMENT ORCHESTRATION SYSTEM FOR PROCESSING DIGITAL CONSENT INFORMATION 审中-公开
公开(公告)号：US20190014111A1
公开(公告)日：2019-01-10
申请号：US15644777
申请日：2017-07-08
申请人： Bank of America Corporation
发明人： Elizabeth S. Votaw , David J. Smiddy , FNU Sidharth , Stephen T. Shannon , James Alexander
IPC分类号： H04L29/06 , G06Q20/38
摘要： Method and apparatus for allowing the changing of security values and consent data is provided. The security values allow for dynamically changing the security level and ease of access associated with performing specific transactions on specific accounts. The consent data may be pushed or pulled and when stored, may be used for future transactions, of both the same or a different type. The changing of security levels and consent data may be accomplished over the internet using mobile devices over both secure and non-secure networks.

你已经成功收藏专利！

检索式保存成功!

IPRDB

热门服务

关于我们

友情链接

联系方式