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41. 发明授权

US08819549B2 Method and system for mutidimensional virtual online support center 有权
标题翻译：多维虚拟在线支持中心的方法和系统
公开(公告)号：US08819549B2
公开(公告)日：2014-08-26
申请号：US12560079
申请日：2009-09-15
申请人： Amar Nageswaram , Vijay Arumugam , Dinyar Kavouspour , Fari Ebrahimi , Amit Singh
发明人： Amar Nageswaram , Vijay Arumugam , Dinyar Kavouspour , Fari Ebrahimi , Amit Singh
IPC分类号： G06F3/048
CPC分类号： G06Q10/107
摘要： A virtual service center is provided to a customer visiting the service provider website. The customer can take an avatar and proceed to collect a token number and wait for chat session service in a virtual lounge to partake in various interactive options. The number of the current serving number is displayed so that the customer knows the position in the queue. The waiting lounge can include a virtual kiosk to provide the customer with self service while waiting.
摘要翻译：向访问服务提供商网站的客户提供虚拟服务中心。客户可以使用化身，继续收集令牌号码，并在虚拟休息室等待聊天会话服务，以参与各种交互式选项。显示当前服务号码的号码，以便客户知道队列中的位置。等待休息室可以包括虚拟信息亭，以在等待时向客户提供自助服务。

42. 发明授权

US08755506B2 System and method for providing call and chat conferencing 失效
标题翻译：提供呼叫和聊天会议的系统和方法
公开(公告)号：US08755506B2
公开(公告)日：2014-06-17
申请号：US11770969
申请日：2007-06-29
申请人： Amit Singh , Fariborz Ebrahimi , Dinyar Kavouspour , Bipin Sakamuri , Amar Nageswaram
发明人： Amit Singh , Fariborz Ebrahimi , Dinyar Kavouspour , Bipin Sakamuri , Amar Nageswaram
IPC分类号： H04M3/42 , H04M11/00 , H04M1/00 , H04L12/16 , H04Q11/00
CPC分类号： H04M3/567 , G06Q10/107 , H04M3/42221 , H04M3/5322 , H04M7/0045 , H04M2201/38 , H04M2201/60
摘要： An approach is disclosed for providing an integrated call and chat conferencing system. A first participant joins in a conference, wherein the first participant communicates over a voice session. The voice session is converted into a text stream and stored. A second participant joins in the conference, wherein the second participant communicates over a chat session. The stored converted text stream is presented to second participant.
摘要翻译：公开了一种用于提供集成呼叫和聊天会议系统的方法。第一参与者加入会议，其中第一参与者通过语音会话进行通信。语音会话被转换为文本流并存储。第二个参与者加入会议，其中第二个参与者通过聊天会话进行通信。存储的转换文本流被呈现给第二参与者。

43. 发明申请

US20130346885A1 MULTIMEDIA COLLABORATION IN LIVE CHAT 有权
标题翻译：多媒体合作在现场表演
公开(公告)号：US20130346885A1
公开(公告)日：2013-12-26
申请号：US13532363
申请日：2012-06-25
申请人： Amit SINGH , Chad E. YOUNG , Minbao LI , Tarun JINDAL , Mark STUDNESS , Roopa KOTHA
发明人： Amit SINGH , Chad E. YOUNG , Minbao LI , Tarun JINDAL , Mark STUDNESS , Roopa KOTHA
IPC分类号： G06F3/01
CPC分类号： H04L51/04 , G06Q30/01 , H04L12/1813 , H04L51/10
摘要： A system may initiate a chat session between a first user device and a second user device, may receive a desired attribute associated with a multimedia item, and may provide information associated with multimedia items based on the desired attribute. The system may receive a selection of information associated with a multimedia item, may provide the multimedia item to the first user device based on the selection, and may enable the first user device to share the multimedia item with the second user device via the chat session. The system may receive an annotation to the multimedia item to generate an annotated multimedia item, and may enable the first user device and the second user device to share the annotated multimedia item via the chat session.
摘要翻译：系统可以在第一用户设备和第二用户设备之间发起聊天会话，可以接收与多媒体项目相关联的期望属性，并且可以基于所需属性来提供与多媒体项目相关联的信息。该系统可以接收与多媒体项目相关联的信息选择，可以基于该选择将多媒体项目提供给第一用户设备，并且可以使第一用户设备能够经由聊天会话与第二用户设备共享多媒体项目。系统可以接收多媒体项目的注释以生成带注释的多媒体项目，并且可以使得第一用户设备和第二用户设备能够经由聊天会话来共享带注释的多媒体项目。

44. 发明授权

US08302041B1 Implementation flow for electronic circuit designs using choice networks 有权
标题翻译：使用选择网络的电子电路设计的实施流程
公开(公告)号：US08302041B1
公开(公告)日：2012-10-30
申请号：US12146313
申请日：2008-06-25
申请人： Vi Chi Chan , Tetse Jang , Kevin Chung , Taneem Ahmed , David Nguyen Van Mau , Mehrdad Parsa , Amit Singh
发明人： Vi Chi Chan , Tetse Jang , Kevin Chung , Taneem Ahmed , David Nguyen Van Mau , Mehrdad Parsa , Amit Singh
IPC分类号： G06F17/50
CPC分类号： G06F17/5072 , G06F17/5054
摘要： A computer-implemented method of implementing a circuit design that includes an initial network within a programmable logic device can include generating a first choice network from the circuit design according to a first synthesis technique and determining a placement for the first choice network. At least a second choice network can be generated from the first choice network according to a second synthesis technique. A placement for the second choice network can be determined. The placement for the first choice network can be compared with the placement for the second choice network. A placement and corresponding choice network can be selected according to the comparison, and output.
摘要翻译：实现包括可编程逻辑器件内的初始网络的电路设计的计算机实现的方法可以包括根据第一合成技术从电路设计产生第一选择网络并确定第一选择网络的布局。根据第二合成技术，可以从第一选择网络生成至少第二选择网络。可以确定用于第二选择网络的位置。可以将第一选择网络的位置与第二选择网络的位置进行比较。可以根据比较选择一个布局和相应的选择网络，并输出。

45. 发明申请

US20120082197A1 Method and Apparatus for Enhancing the Accuracy of the Estimated Covariance Matrix in Wideband-CDMA Systems 有权
标题翻译：用于提高宽带CDMA系统中估计协方差矩阵的精度的方法和装置
公开(公告)号：US20120082197A1
公开(公告)日：2012-04-05
申请号：US12976519
申请日：2010-12-22
申请人： Elias Jonsson , Yoshitaka Murata , Jaroslaw Niewczas , Amit Singh , Kazuyoshi Uesaka
发明人： Elias Jonsson , Yoshitaka Murata , Jaroslaw Niewczas , Amit Singh , Kazuyoshi Uesaka
IPC分类号： H04W24/00 , H04B1/06
CPC分类号： H04B1/712
摘要： A set of channelization codes to be monitored is divided into two groups. The first group includes those codes for which an associated symbol modulation and transmit-diversity scheme is known. In the second group are those codes that are characterized by an unknown symbol modulation or unknown transmit-diversity scheme. The quality of the transmission of each code is then evaluated, using a metric. The metric in turn is used to determine whether the code should be used in estimating the covariance matrix by correlating the RAKE data corresponding to the code (i.e., by computing a correlation matrix for the code) or by first subtracting the channel estimates from the channel samples before correlation (i.e., by computing a covariance matrix for the code). An impairment covariance matrix is computed from the covariance matrices and correlation matrices so computed.
摘要翻译：要监视的一组信道化代码被分为两组。第一组包括已知相关联的码元调制和发射分集方案的那些码。在第二组中是以未知符号调制或未知传输分集方案为特征的代码。然后使用度量来评估每个代码的传输质量。该度量依次用于确定代码是否应该用于通过将与代码相对应的RAKE数据相关联来估计协方差矩阵（即，通过计算代码的相关矩阵），或者首先从信道中减去信道估计相关前的样本（即通过计算代码的协方差矩阵）。根据所计算的协方差矩阵和相关矩阵计算损伤协方差矩阵。

46. 发明申请

US20110154315A1 FIELD LEVEL CONCURRENCY AND TRANSACTION CONTROL FOR OUT-OF-PROCESS OBJECT CACHING 有权
标题翻译：用于进程外对象访问的现场等级和交易控制
公开(公告)号：US20110154315A1
公开(公告)日：2011-06-23
申请号：US12644125
申请日：2009-12-22
申请人： Amit Singh , Tarun Jindal , Tao Yang , Fairborz Ebrahimi , Dinyar Kavouspour
发明人： Amit Singh , Tarun Jindal , Tao Yang , Fairborz Ebrahimi , Dinyar Kavouspour
IPC分类号： G06F9/44
CPC分类号： G06F9/526
摘要： A method includes executing a multi-threaded, object-oriented application (OOA) on a device; receiving, by multiple threads of the OOA, an object from an out-of-process cache memory; mutating one or more fields of the object, wherein the one or more fields correspond to one or more attributes of the object; and applying an update of the one or more fields that have been mutated to the out-of-process cache memory, wherein the applying the update updates the one or more fields mutated at a field level and not at an object level.
摘要翻译：一种方法包括在设备上执行多线程的面向对象的应用（OOA）; 通过OOA的多个线程接收来自进程外高速缓冲存储器的对象; 突变所述对象的一个或多个字段，其中所述一个或多个字段对应于所述对象的一个或多个属性; 以及将已被突变的所述一个或多个字段的更新应用于所述进程外缓存存储器，其中所述应用所述更新更新在字段级而不是在对象级别突变的所述一个或多个字段。

47. 发明授权

US07954092B2 Creating an assured execution environment for at least one computer program executable on a computer system 有权
标题翻译：为计算机系统上可执行的至少一个计算机程序创建一个有保证的执行环境
公开(公告)号：US07954092B2
公开(公告)日：2011-05-31
申请号：US11318192
申请日：2005-12-24
申请人： Anurag Sharma , Amit Singh
发明人： Anurag Sharma , Amit Singh
IPC分类号： G06F9/45
CPC分类号： G06F21/53
摘要： The present invention provides processor-implemented method and system of creating an assured execution environment for at least one computer program executable on a computer system. In an exemplary embodiment, the method and system include (1) converting the executable into a computer program targeted for the computer system, where the converting includes scrambling the executable by applying an encryption scheme to the executable and (2) executing the program on the computer system only if the program complies with a policy.
摘要翻译：本发明提供了处理器实现的方法和系统，用于为在计算机系统上可执行的至少一个计算机程序创建一个确定的执行环境。在一个示例性实施例中，该方法和系统包括（1）将可执行文件转换为针对计算机系统的计算机程序，其中转换包括通过向可执行程序应用加密方案来扰乱可执行文件，以及（2）计算机系统只有在程序符合政策的情况下。

48. 发明授权

US07886901B1 Clam shell packaging device 失效
标题翻译：蛤壳包装装置
公开(公告)号：US07886901B1
公开(公告)日：2011-02-15
申请号：US12698067
申请日：2010-02-01
申请人： Amit Singh , Jeffery Balaban , David Wroniak
发明人： Amit Singh , Jeffery Balaban , David Wroniak
IPC分类号： B65D85/20
CPC分类号： B65D73/0057 , B65D75/322
摘要： A packaging device preferably including a clam shell, wherein the clam shell is adapted to at least partially encase a single wheel of a device with wheels.
摘要翻译：优选地包括蛤壳的包装装置，其中所述蛤壳适于至少部分地包围具有轮的装置的单个轮。

49. 发明申请

US20100316213A1 SYSTEM AND METHOD FOR PROVIDING INSTANT COMMUNICATION BASED CUSTOMER SUPPORT SERVICES USING VOICE RECOGNITION 有权
标题翻译：使用语音识别提供基于通信的客户支持服务的系统和方法
公开(公告)号：US20100316213A1
公开(公告)日：2010-12-16
申请号：US12483067
申请日：2009-06-11
申请人： Nikhil Goel , Bipin Sakamuri , Amit Singh , Dinyar Kavouspour , Fari Ebrahimi
发明人： Nikhil Goel , Bipin Sakamuri , Amit Singh , Dinyar Kavouspour , Fari Ebrahimi
IPC分类号： H04M3/00 , G10L15/26
CPC分类号： G10L15/00 , G10L15/22 , H04M3/42365 , H04M3/51 , H04M7/0045 , H04M2201/40 , H04M2201/60
摘要： An approach is provided for managed instant communication (or chat)-based customer support services. Data communication is received, at a customer service platform, from a customer requesting assistance. An instant communication session is established between the customer and an agent at the customer service platform. Speech-to-text conversion operation is activated for the agent, wherein the agent corresponds during the instant communication session by speech. Agent speech correspondence is converted during the instant communication session to text data. Agent correspondence is transmitted to the customer as text data.
摘要翻译：为基于即时通信（或聊天）的客户支持服务提供了一种方法。在客户服务平台，从请求协助的客户接收数据通信。在客户服务平台的客户和代理之间建立即时通信会话。针对代理激活语音到文本转换操作，其中代理在即时通信会话期间通过语音对应。代理语音对应在即时通信会话期间被转换为文本数据。代理通信作为文本数据传送给客户。

50. 发明申请

US20090006550A1 SYSTEM AND METHOD FOR PROVIDING AGENT MANAGED SUPPORT VIA INSTANT MESSAGING 有权
标题翻译：通过即时消息提供代理管理支持的系统和方法
公开(公告)号：US20090006550A1
公开(公告)日：2009-01-01
申请号：US11771184
申请日：2007-06-29
申请人： Amit SINGH , Fariborz Ebrahimi , Dinyar Kavouspour , Bipin Sakamuri , Amar Nageswaram , Nikhil Goel
发明人： Amit SINGH , Fariborz Ebrahimi , Dinyar Kavouspour , Bipin Sakamuri , Amar Nageswaram , Nikhil Goel
IPC分类号： G06F15/16
CPC分类号： G06Q30/02
摘要： An approach is disclosed for providing a managed chat session. An agent establishes a chat session with a user for customer support. Information from the user is received via the chat session, wherein the information is used to determine customized content to be presented to the user over the chat session for duration of the chat session.
摘要翻译：公开了一种用于提供管理聊天会话的方法。代理与用户建立聊天会话以进行客户支持。通过聊天会话接收来自用户的信息，其中该信息用于确定在聊天会话期间通过聊天会话呈现给用户的定制内容。

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