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51. 发明申请

US20170255876A1 SYSTEM FOR AUTOMATIC CLASSIFICATION AND ROUTING 审中-公开
公开(公告)号：US20170255876A1
公开(公告)日：2017-09-07
申请号：US15060347
申请日：2016-03-03
申请人： Rathnakara Malatesha , Lana Wong , Hiroshi Kitada
发明人： Rathnakara Malatesha , Lana Wong , Hiroshi Kitada
IPC分类号： G06N99/00 , G06N5/02 , G06N7/00
CPC分类号： G06N5/04 , G06Q10/00 , G06Q10/10 , H04L67/327
摘要： A request classifier service implemented on a server computer receives an input request from a client device. The request classifier service accesses classification data from a knowledge repository. The knowledge repository includes one or more defined input requests mapped to one or more classification types. The request classifier service determines confidence values for the one or more defined input requests. The confidence values represent a relative match score between the input request from the client device and each of the one or more defined input requests. The request classifier service sends classification types to a processing service implemented on the server computer. The processing service determines a process response type for the input request based upon the one or more classification types. The processing logic routes the process response type and the input request to a destination mapped to the process response type.

52. 发明申请

US20170201433A1 System And Method For Monitoring, Sensing And Analytics Of Collaboration Devices 审中-公开
公开(公告)号：US20170201433A1
公开(公告)日：2017-07-13
申请号：US14994511
申请日：2016-01-13
申请人： Rathnakara Malatesha , Charchit Arora , Lana Wong , Hiroshi Kitada
发明人： Rathnakara Malatesha , Charchit Arora , Lana Wong , Hiroshi Kitada
IPC分类号： H04L12/26 , H04L12/24 , H04L29/06
CPC分类号： H04L43/045 , G06F11/3055 , G06F11/321 , G06F11/3452 , G06F17/40 , H04L41/069 , H04L41/22 , H04L63/0428 , H04L65/403 , H04L67/125 , H04L67/2823 , H04W4/70
摘要： Systems and methods are provided herein for sensing, monitoring, and analyzing electronic meeting devices. A data management system is configured to: receive event data that describes a current state of an electronic meeting device from the electronic meeting device that is capable of supporting an electronic meeting having an Internet of Things (IoT) daemon executing thereon, wherein the IoT daemon is configured to generate the event data; perform one or more processes on the event data resulting in processed event data, wherein the one or more processes comprise conversion of the event data from a first format to a second format, compression of the event data, encryption of the event data, and associating a retention policy with the event data; send the processed event data to a data collection system that is configured to provide an analysis of the event data and data analysis tool that is configured to generate an alert associated with the electronic meeting device.

53. 发明申请

US20080114860A1 REMOTE DISTRIBUTION/INSTALLATION UTILITY & ASSOCIATED METHOD OF DEPLOYING EXECUTABLE CODE 失效
标题翻译：远程分配/安装实用程序和相关方法提供可执行代码
公开(公告)号：US20080114860A1
公开(公告)日：2008-05-15
申请号：US11559254
申请日：2006-11-13
申请人： Gregory Keys , Hiroshi Kitada , Lana Wong
发明人： Gregory Keys , Hiroshi Kitada , Lana Wong
IPC分类号： G06F15/16
CPC分类号： G06F8/61 , Y10S707/99942 , Y10S707/99945 , Y10S707/99953
摘要： A method of dynamically managing software functionality of a plurality of non-general purpose computing devices via a network including receiving a management request, storing an identification file and a modification package, accessing the identification file with a management agent in response to the reception of the management request, establishing communication between the management agent and a corresponding deployment agent of the selected ones of the plurality of non-general purpose computing devices via the interface and receiving a status designation from each of the selected ones of the plurality of non-general purpose computing devices via a corresponding deployment agent, delaying the transfer of the modification package with deployment agents currently indicating a status of processing a previously initiated management request and initiating transfer of the modification package with deployment agents currently indicating an available status.
摘要翻译：一种经由网络动态地管理多个非通用计算设备的软件功能的方法，包括接收管理请求，存储识别文件和修改包，响应于接收到所述标识文件和修改包，访问所述标识文件管理请求，经由所述接口建立所述管理代理与所选择的所述非通用计算设备中的所选择的部署代理之间的通信，并从所述多个非通用计算设备中的所选择的一个中的每一个接收状态标识通过相应的部署代理来计算设备，延迟当前指示处理先前发起的管理请求的状态的部署代理的修改包的传送，以及启动当前指示可用状态的部署代理的修改包的传送。

54. 发明授权

US10915823B2 System for automatic classification and routing 有权
公开(公告)号：US10915823B2
公开(公告)日：2021-02-09
申请号：US15060347
申请日：2016-03-03
申请人： Rathnakara Malatesha , Lana Wong , Hiroshi Kitada
发明人： Rathnakara Malatesha , Lana Wong , Hiroshi Kitada
IPC分类号： G06N5/04 , H04L29/08 , G06Q10/00 , G06Q10/10
摘要： A request classifier service implemented on a server computer receives an input request from a client device. The request classifier service accesses classification data from a knowledge repository. The knowledge repository includes one or more defined input requests mapped to one or more classification types. The request classifier service determines confidence values for the one or more defined input requests. The confidence values represent a relative match score between the input request from the client device and each of the one or more defined input requests. The request classifier service sends classification types to a processing service implemented on the server computer. The processing service determines a process response type for the input request based upon the one or more classification types. The processing logic routes the process response type and the input request to a destination mapped to the process response type.

55. 发明授权

US10904487B2 Integration of videoconferencing with interactive electronic whiteboard appliances 有权
公开(公告)号：US10904487B2
公开(公告)日：2021-01-26
申请号：US16507952
申请日：2019-07-10
申请人： Steven Nelson , Lana Wong , Hiroshi Kitada
发明人： Steven Nelson , Lana Wong , Hiroshi Kitada
IPC分类号： H04N7/15 , H04L12/18 , H04M7/00 , H04M3/56 , G06F3/0482 , G06F3/0484 , H04L29/06
摘要： An interactive whiteboard appliance includes the capability to integrate and manage, in a user-friendly manner, interactive electronic whiteboard sessions and videoconferencing sessions between the interactive whiteboard appliance and one or more client devices. An application manager executing on the interactive whiteboard appliance manages an interactive whiteboard application and a collaboration client executing on the interactive whiteboard appliance to maintain a videoconferencing session window on top of an interactive whiteboard session window during videoconferencing sessions. The application manager also provides graphical user interface controls displayed on the interactive whiteboard appliance that allow users to initiate and manage interactive electronic whiteboard sessions and videoconferencing sessions, including switching between interactive electronic whiteboard sessions and videoconferencing sessions. The approach may be implemented on interactive whiteboard appliances that are not natively configured to allow users to select and/or switch control between an interactive whiteboard session window and a videoconferencing session window.

56. 发明申请

US20190335143A1 Integration of Videoconferencing with Interactive Electronic Whiteboard Appliances 审中-公开
公开(公告)号：US20190335143A1
公开(公告)日：2019-10-31
申请号：US16507952
申请日：2019-07-10
申请人： Steven Nelson , Lana Wong , Hiroshi Kitada
发明人： Steven Nelson , Lana Wong , Hiroshi Kitada
IPC分类号： H04N7/15 , H04L12/18 , H04L29/06 , H04M7/00 , H04M3/56
摘要： An interactive whiteboard appliance includes the capability to integrate and manage, in a user-friendly manner, interactive electronic whiteboard sessions and videoconferencing sessions between the interactive whiteboard appliance and one or more client devices. An application manager executing on the interactive whiteboard appliance manages an interactive whiteboard application and a collaboration client executing on the interactive whiteboard appliance to maintain a videoconferencing session window on top of an interactive whiteboard session window during videoconferencing sessions. The application manager also provides graphical user interface controls displayed on the interactive whiteboard appliance that allow users to initiate and manage interactive electronic whiteboard sessions and videoconferencing sessions, including switching between interactive electronic whiteboard sessions and videoconferencing sessions. The approach may be implemented on interactive whiteboard appliances that are not natively configured to allow users to select and/or switch control between an interactive whiteboard session window and a videoconferencing session window.

57. 发明授权

US10409550B2 Voice control of interactive whiteboard appliances 有权
公开(公告)号：US10409550B2
公开(公告)日：2019-09-10
申请号：US15061806
申请日：2016-03-04
申请人： Rathnakara Malatesha , Lana Wong , Hiroshi Kitada
发明人： Rathnakara Malatesha , Lana Wong , Hiroshi Kitada
IPC分类号： G06F3/16 , G06F3/0354 , G06F3/041 , G10L15/22 , G10L15/26 , G10L15/30 , G06F3/0488
摘要： A method and apparatus for providing voice command functionality to an interactive whiteboard appliance is provided. An interactive whiteboard appliance comprises: one or more processors; a non-transitory computer-readable medium having instructions embodied thereon, the instructions when executed by the one or more processors cause performance of: detecting, during execution of an annotation window on the interactive whiteboard appliance, a voice input received from a user; storing, in an audio packet, a recording of the voice input; transmitting the audio packet to a speech-to-text service; receiving, from the speech-to-text service, a command string comprising a transcription of the recording of the voice input; using voice mode command processing in a command processor, identifying, from the command string, an executable command that is executable by the interactive whiteboard appliance; causing the application of the interactive whiteboard appliance to execute the executable command.

58. 发明申请

US20190273767A1 CONDUCTING ELECTRONIC MEETINGS OVER COMPUTER NETWORKS USING INTERACTIVE WHITEBOARD APPLIANCES AND MOBILE DEVICES 审中-公开
公开(公告)号：US20190273767A1
公开(公告)日：2019-09-05
申请号：US15910878
申请日：2018-03-02
申请人： Steven Nelson , Hiroshi Kitada , Lana Wong
发明人： Steven Nelson , Hiroshi Kitada , Lana Wong
IPC分类号： H04L29/06 , H04W4/16 , H04M3/56 , G06F17/28
摘要： An approach is provided for integrating mobile devices into electronic meetings conducted over computer networks using IWB appliances. The approach includes a user-friendly way for users to join electronic meetings using mobile devices. The approach also allows participants to command and control an electronic meeting using their mobile device, and to receive individualized output, such as meeting transcripts, real-time language translation, messages, prompts, meeting information, and personalized audio streams.

59. 发明授权

US10095750B2 Adaptive query processing 有权
公开(公告)号：US10095750B2
公开(公告)日：2018-10-09
申请号：US14995055
申请日：2016-01-13
申请人： Rathnakara Malatesha , Lana Wong , Hiroshi Kitada
发明人： Rathnakara Malatesha , Lana Wong , Hiroshi Kitada
IPC分类号： G06F13/00 , G06F15/00 , G06F17/30 , G06F3/0484
摘要： A query processing service processes a query pertaining to a question about a client device. The query processing service identifies a subset of answers, from a plurality of answers, which are determined to be most relevant to the query, based upon relevance data for the plurality of answers. The query processing service provides to a client device answer data that includes the subset of answers. The query processing service receives, from the client device, user selection data that specifies a user selection of a particular answer to the question about the client device. In response to receiving the user selection data, the query processing service updates user selection data maintained by the query processing service to include the user selection of the particular answer to the question about the client device. The query processing device may also revise relevance data based upon the update made to the user selection data.

60. 发明申请

US20180176268A1 Approach For Accessing Third-Party Content Collaboration Services On Interactive Whiteboard Appliances By An Application Using A Wrapper Application Program Interface 审中-公开
公开(公告)号：US20180176268A1
公开(公告)日：2018-06-21
申请号：US15384187
申请日：2016-12-19
申请人： Rathnakara Malatesha , Lana Wong , Hiroshi Kitada
发明人： Rathnakara Malatesha , Lana Wong , Hiroshi Kitada
IPC分类号： H04L29/06 , H04L29/08 , G06F3/0481
CPC分类号： H04L65/403 , G06F3/0481 , G06F9/541 , H04L67/20 , H04L67/42
摘要： An approach for managing collaboration on IWBs allows users of different third-party collaboration services to participate in collaboration meetings on IWBs. The approach allows the users to use collaboration functionality provided by IWBs, such as annotation, and to communicate with each other, even though the users are using different third party collaboration services. The approach uses a collaboration manager that provides a “single wrapper” application program interface (API) and centralized management of collaboration meetings, including license key and token management, cross-license collaboration, user management and meeting management. The collaboration manager acts as a mediation layer that handles the APIs of different third-party collaboration services and allows users using heterogeneous collaboration clients to participate in collaboration meetings.

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