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1. 发明授权

US11217074B2 System and method of communicating devices using virtual buttons 有权
公开(公告)号：US11217074B2
公开(公告)日：2022-01-04
申请号：US17020241
申请日：2020-09-14
申请人： HELLOFACTORY CO., LTD.
发明人： Kyungmin Kim , Hyun Jip Kim
IPC分类号： G08B7/06 , G06Q30/02 , G06Q50/12 , G06F3/0488 , G06F3/0482 , G06K7/14 , H04W4/021 , H04W4/80 , G06K7/10 , H04W4/33
摘要： A method of communicating devices using virtual buttons comprises receiving, by a user device, a store code and transmitting, by the user device, the store code to a server; searching, by the server, for virtual buttons corresponding to the store code, and transmitting, by the server, to the user device the virtual buttons corresponding to the store code; providing, by the user device, an interface configured to receive a location identifier and button selection input among the virtual buttons received from the server, and transmitting, by the user device, the location identifier and the button selection input to the server; transmitting, by the server, to a staff device the location identifier and the button selection input; and receiving, by the staff device, the location identifier and the button selection input and displaying information associated with the location identifier and requested service corresponding to the button selection input.

2. 发明授权

US10979238B2 System and method for transmitting and processing group message in a store 有权
公开(公告)号：US10979238B2
公开(公告)日：2021-04-13
申请号：US16236901
申请日：2018-12-31
申请人： HELLOFACTORY CO., LTD.
发明人： Kyungmin Kim
IPC分类号： H04L12/18 , H04W4/12 , H04L12/58 , H04W4/08 , H04W76/40
摘要： A system and method may transmit and process a group message in a store. For example, the system and method may transmit and process the group message in the store, in which tables in the store are set in a section unit, and a group message can be transmitted to one or more electronic devices of staff in charge of each section, thus to provide the best service to customers.

3. 发明授权

US10685540B2 Paging system and method using wireless communication 有权
公开(公告)号：US10685540B2
公开(公告)日：2020-06-16
申请号：US16422945
申请日：2019-05-24
申请人： HELLOFACTORY CO., LTD.
发明人： Kyungmin Kim , Hyun Jip Kim
IPC分类号： H04W4/02 , G08B7/06 , H04W4/80 , H04W4/70 , H04B5/02 , H04B5/04 , G08B25/10 , H04L29/08
摘要： A paging system comprise paging buttons configured to transmit a first signal including a paging request; a server configured to: receive the first signal, identify which of the paging buttons transmit the first signal received by the server, and transmit to at least one portable device a second signal including information on an identifier corresponding to the identified paging button that transmits the first signal, and the paging request; and at least one portable device configured to: display the identifier corresponding to the identified paging button and/or the paging request based on the second signal, and transmit to the server a third signal in response to an acceptance input responded to the paging request. The server transmits to at least one portable device a fourth signal confirming that the portable device transmitting the third signal is matched to the identified paging button in response to the third signal.

4. 发明申请

US20220286513A1 SERVICE REQUEST INFORMATION TRANSFER SYSTEM AND METHOD 有权
公开(公告)号：US20220286513A1
公开(公告)日：2022-09-08
申请号：US17827642
申请日：2022-05-27
申请人： HELLOFACTORY CO., LTD.
发明人： Kyungmin KIM
IPC分类号： H04L67/125 , G08B21/04 , G06Q50/12 , G06Q30/06
摘要： A service request information transfer system includes: a service request taking/management terminal managed by a service desk, that receives a room service request from a customer, matches the serial number of a customer terminal provided to the customer with the order number and room number of the customer, identifies the staff member closest to the location of the room from which the room service request is received, upon receiving the room service request, and provides order information to a staff terminal the closest staff member is carrying; a customer terminal that is provided to a customer and sends the serial number of the device as a short-range wireless communication signal when the customer makes a call; a cloud service server that receives a room number and the serial number of a customer terminal matching the room number from the service request taking/management terminal and stores the same, finds the room number matching the serial number upon receiving the serial number of the customer terminal, creates a room service message corresponding to the room number and sends the same to the staff terminal of the staff member closest to the room with the room number; and a staff terminal that receives a room number and a room service message from the cloud service server and displays the same so that a corresponding room service staff member acknowledges information about the room service request and provides room service.

5. 发明申请

US20220122200A1 SERVICE REQUEST DEVICE AND METHOD 有权
公开(公告)号：US20220122200A1
公开(公告)日：2022-04-21
申请号：US17562675
申请日：2021-12-27
申请人： HELLOFACTORY CO., LTD.
发明人： Kyungmin KIM
IPC分类号： G06Q50/12 , G06Q30/02
摘要： Provided is a service request device including a display which includes an information display unit and an electronic code display unit, a button, and a processor which transmits a call signal corresponding to at least one of an input, information corresponding to an electronic code displayed on the information display unit, and an electronic code displayed on the electronic code display unit when the input to the button is received.

6. 发明授权

US11004314B2 Paging system and method using wireless communication 有权
公开(公告)号：US11004314B2
公开(公告)日：2021-05-11
申请号：US16870956
申请日：2020-05-09
申请人： HELLOFACTORY CO., LTD.
发明人： Kyungmin Kim , Hyun Jip Kim
IPC分类号： G08B7/06 , H04W4/02 , H04W4/80 , H04W4/70 , H04B5/02 , H04B5/04 , G08B25/10 , H04L29/08
摘要： A paging system comprise paging buttons configured to transmit a first signal including a paging request; a server configured to: receive the first signal, identify which of the paging buttons transmit the first signal received by the server, and transmit to at least one portable device a second signal including information on an identifier corresponding to the identified paging button that transmits the first signal, and the paging request; and at least one portable device configured to: display the identifier corresponding to the identified paging button and/or the paging request based on the second signal, and transmit to the server a third signal in response to an acceptance input responded to the paging request. The server transmits to at least one portable device a fourth signal confirming that the portable device transmitting the third signal is matched to the identified paging button in response to the third signal.

7. 外观设计

USD941814S1 Wireless communication device 有权
公开(公告)号：USD941814S1
公开(公告)日：2022-01-25
申请号：US29761043
申请日：2020-12-07
申请人： HelloFactory Co., Ltd.
设计人： Kyungmin Kim

8. 发明申请

US20210194713A1 SYSTEM AND METHOD FOR TRANSMITTING AND PROCESSING GROUP MESSAGE IN A STORE 有权
公开(公告)号：US20210194713A1
公开(公告)日：2021-06-24
申请号：US17197032
申请日：2021-03-10
申请人： HELLOFACTORY CO., LTD.
发明人： Kyungmin KIM
IPC分类号： H04L12/18 , H04W4/12 , H04L12/58 , H04W4/08 , H04W76/40
摘要： A system and method may transmit and process a group message in a store. For example, the system and method may transmit and process the group message in the store, in which tables in the store are set in a section unit, and a group message can be transmitted to one or more electronic devices of staff in charge of each section, thus to provide the best service to customers.

9. 发明授权

US11030866B2 Service request method and system using local server 有权
公开(公告)号：US11030866B2
公开(公告)日：2021-06-08
申请号：US16236834
申请日：2018-12-31
申请人： HELLOFACTORY CO., LTD.
发明人： Kyungmin Kim , Hyun Jip Kim
IPC分类号： G08B7/06 , H04L12/939 , G08B29/18 , G08B3/10
摘要： A service request system comprises: a call bell device transmitting service request information in response to a customer's input; a first gateway device receiving the service request information through a local area communication; a service server connected to the first gateway device over an Internet and, in an online status, receiving the service request information from the first gateway device through the Internet; a staff terminal connected to the service server over the Internet and receiving the service request information from the service server through the Internet; a local server connected to the first gateway device and the staff terminal over the local area communication, monitoring availability of the Internet and, in an offline state, receiving the service request information of the call bell device from the first gateway device and transmitting the service request information of the call bell device to the staff terminal through the local area communication.

10. 发明申请

US20210043054A1 SYSTEM AND METHOD OF COMMUNICATING DEVICES USING VIRTUAL BUTTONS 有权
公开(公告)号：US20210043054A1
公开(公告)日：2021-02-11
申请号：US17020241
申请日：2020-09-14
申请人： HELLOFACTORY CO., LTD.
发明人： Kyungmin KIM , Hyun Jip KIM
IPC分类号： G08B7/06 , G06F3/0488 , G06F3/0482 , G06K7/14 , H04W4/021 , H04W4/80 , G06K7/10 , H04W4/33 , G06Q30/02 , G06Q50/12
摘要： A method of communicating devices using virtual buttons comprises receiving, by a user device, a store code and transmitting, by the user device, the store code to a server; searching, by the server, for virtual buttons corresponding to the store code, and transmitting, by the server, to the user device the virtual buttons corresponding to the store code; providing, by the user device, an interface configured to receive a location identifier and button selection input among the virtual buttons received from the server, and transmitting, by the user device, the location identifier and the button selection input to the server; transmitting, by the server, to a staff device the location identifier and the button selection input; and receiving, by the staff device, the location identifier and the button selection input and displaying information associated with the location identifier and requested service corresponding to the button selection input.

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