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1. 发明申请

US20160171397A9 Progressive Refinement Model for Business Processes 审中-公开
标题翻译：业务流程逐步细化模型
公开(公告)号：US20160171397A9
公开(公告)日：2016-06-16
申请号：US14094426
申请日：2013-12-02
申请人： Siebel Systems, Inc.
发明人： Manoj Das , John Liang , Peter Lim , Emanuel Gerald Noik , Doug Smith , Rahim Yaseen
IPC分类号： G06Q10/06
CPC分类号： G06Q10/0633 , G06F8/10 , G06Q10/0637 , G06Q10/067
摘要： In one embodiment, a method for refining a business process model includes receiving business process data pertaining to a first phase of a business process definition from a first class of users, creating a model of a business process using the business process data received from the first class of users, receiving business process data pertaining to a second phase of the business process definition from a second class of users, and augmenting the model of the business process based on the business process data received from the second class of users. The method further includes iteratively refining the model of the business process in response to input provided by the first class of users and/or the second class of users.
摘要翻译：在一个实施例中，用于改进业务流程模型的方法包括从第一类用户接收与业务流程定义的第一阶段有关的业务流程数据，使用从第一类收到的业务流程数据创建业务流程模型从第二类用户接收与业务流程定义的第二阶段有关的业务流程数据，以及基于从第二类用户接收到的业务流程数据来增加业务流程的模型。该方法还包括响应于由第一类用户和/或第二类用户提供的输入来迭代地改进业务流程的模型。

2. 发明授权

US08799489B2 Multi-user system with dynamic data source selection 有权
标题翻译：具有动态数据源选择的多用户系统
公开(公告)号：US08799489B2
公开(公告)日：2014-08-05
申请号：US10186328
申请日：2002-06-27
申请人： Edward Shaw-Lee Suen , Sunil Prabhakar Dixit
发明人： Edward Shaw-Lee Suen , Sunil Prabhakar Dixit
IPC分类号： G06F15/16
CPC分类号： G06F17/30522
摘要： Techniques to dynamically select data sources for users and to direct queries for the users to the proper data sources. Initially, user information (e.g., user name) for each user is received and used to determine a data source designated for the user. The designated data source may be determined via a look-up table or by running a query with the user information to obtain the identity (e.g., the logical name) of the data source. A data source variable for each user can then be set to the identity of the designated data source. Thereafter, queries for each user are directed to the user's designated data source by determining database connection information for the designated data source based on the data source variable and using this information to direct the queries.
摘要翻译：为用户动态选择数据源的技术，并将用户的查询引导到正确的数据源。最初，接收每个用户的用户信息（例如，用户名），并用于确定为用户指定的数据源。指定的数据源可以通过查找表来确定，或者通过运行具有用户信息的查询来获得数据源的身份（例如，逻辑名称）。然后可以将每个用户的数据源变量设置为指定数据源的标识。此后，通过基于数据源变量确定指定数据源的数据库连接信息并使用该信息来指导查询，将针对每个用户的查询定向到用户的指定数据源。

3. 发明授权

US08688464B2 Screening electronic service requests 有权
标题翻译：筛选电子服务请求
公开(公告)号：US08688464B2
公开(公告)日：2014-04-01
申请号：US13685071
申请日：2012-11-26
申请人： Oracle International Corporation
发明人： Mark Sunday , Ken Wells , Mitchell Kreaden , Anthony Deighton , Dougal Brindley
IPC分类号： G06Q10/00 , H04M3/42 , H04M1/24
CPC分类号： G06Q10/063114 , G06Q10/06 , G06Q10/063112 , G06Q50/182 , H04M3/5191
摘要： A facility for screening service requests for requesting assistance is described. The facility receives from a user a service request that requests assistance with solving a problem associated with a system accessible to the user and includes information related to the system. The facility searches a collection of system status information for at least one entry that corresponds with the received information related to the system. Where a corresponding entry is found, the facility provides to the user an indication of the correspondence and an opportunity to cancel the service request.
摘要翻译：描述了用于筛选请求帮助的服务请求的设施。该设施从用户接收请求协助以解决与用户可访问的系统相关联的问题的服务请求，并且包括与系统相关的信息。该设施搜索与系统相关的所接收的信息相对应的至少一个条目的系统状态信息的集合。在找到相应条目的情况下，该设施向用户提供对应的指示和取消服务请求的机会。

4. 发明申请

US20130326468A1 Exchanging Project-Related Data in a Client-Server Architecture 审中-公开
标题翻译：在客户端 - 服务器架构中交换与项目相关的数据
公开(公告)号：US20130326468A1
公开(公告)日：2013-12-05
申请号：US13892580
申请日：2013-05-13
申请人： Siebel Systems, Inc.
发明人： Jimin Li , Cory D. Wiegert , Kwong Ming Tse , Xuan Wei , James Gan Fong , Matthew Philip Grumbach
IPC分类号： G06F9/44
CPC分类号： G06F8/70 , G06F17/3056 , G06Q10/10
摘要： Techniques are described for exchanging data between software applications, such as project-related data between a project management software application (“PMSA”) and an unaffiliated organizational project tracking software application (“OPTSA”). A computing architecture with multiple interacting computer systems, such as a client-server architecture, can be used to allow users of remote computing systems to access project-related data and/or functionality from other computing systems, such as a thin client computing system with limited or no local capabilities to execute software applications and/or store associated application data accessing a remote central server computing system in order to interact with a PMSA executing on the server, to interact with an OPTSA executing on the server, and/or to invoke data exchange functionality available at the server for exchanging project-related data between the PMSA and OPTSA.
摘要翻译：描述了在软件应用之间交换数据的技术，例如项目管理软件应用程序（“PMSA”）和无关联的组织项目跟踪软件应用程序（“OPTSA”）之间的项目相关数据。可以使用具有多个交互式计算机系统（诸如客户端 - 服务器架构）的计算体系结构，以允许远程计算系统的用户从其他计算系统（例如具有以下方面的瘦客户机计算系统）访问与项目相关的数据和/或功能：有限的或没有本地执行软件应用程序的功能和/或存储访问远程中央服务器计算系统的相关联的应用程序数据，以便与在服务器上执行的PMSA进行交互，与在服务器上执行的OPTSA交互，和/或调用数据交换功能在服务器上可用，用于在PMSA和OPTSA之间交换项目相关数据。

5. 发明申请

US20130238386A1 MODELING OF BUSINESS PROCESS DATA 审中-公开
标题翻译：业务流程数据建模
公开(公告)号：US20130238386A1
公开(公告)日：2013-09-12
申请号：US13872776
申请日：2013-04-29
申请人： SIEBEL SYSTEMS, INC.
发明人： Manoj Das , John Liang , Peter S. Lim , Emanuel Gerald Noik , Doug Smith , Rahim Mohamed Yaseen
IPC分类号： G06Q10/06
CPC分类号： G06Q10/0633 , G06F8/10 , G06Q10/06 , G06Q10/067
摘要： In one embodiment, a business process meta-model is defined that represents a business process. The business process meta-model includes control flow elements pertaining to a control flow of the business process, and annotation elements providing details for the control flow elements.
摘要翻译：在一个实施例中，定义了代表业务流程的业务流程元模型。业务流程元模型包括与业务流程的控制流有关的控制流程元素，以及提供控制流程元素细节的注释元素。

6. 发明授权

US08484638B2 Infrastructure for the automation of the assembly of schema maintenance scripts 有权
标题翻译：用于自动化模式维护脚本程序集的基础架构
公开(公告)号：US08484638B2
公开(公告)日：2013-07-09
申请号：US13217816
申请日：2011-08-25
申请人： Yoram Tal , Larisa Yagolnitser , Ramzi Rabah , Patrick Gerald Wheeler , John Joseph Jakubik , Tuck Leong Chan
发明人： Yoram Tal , Larisa Yagolnitser , Ramzi Rabah , Patrick Gerald Wheeler , John Joseph Jakubik , Tuck Leong Chan
IPC分类号： G06F9/44 , G06F9/445 , G06F15/177 , G06F15/173
CPC分类号： G06F8/71 , G06F8/65 , Y10S707/99933 , Y10S707/99953
摘要： A method and apparatus to build a migration package. According to one embodiment of the invention, a plurality of programming elements are developed and stored in a configuration repository. The configuration repository also includes metadata used to describe each of the programming elements. Selected programming elements are placed in a set of one or more migration scripts to be stored in the migration package. The set of migration scripts may include a master configuration file and a driver file.
摘要翻译：构建迁移包的方法和设备。根据本发明的一个实施例，多个编程元件被开发并存储在配置库中。配置库还包括用于描述每个编程元素的元数据。所选择的编程元素被放置在一组或多个迁移脚本中以存储在迁移包中。迁移脚本集可能包括主配置文件和驱动程序文件。

7. 发明授权

US08443036B2 Exchanging project-related data in a client-server architecture 有权
标题翻译：在客户端 - 服务器架构中交换与项目相关的数据
公开(公告)号：US08443036B2
公开(公告)日：2013-05-14
申请号：US10405051
申请日：2003-03-31
申请人： Jimin Li , Cory D. Wiegert , Kwong Ming Tse , Xuan Wei , James Gan Fong , Matthew Philip Grumbach
发明人： Jimin Li , Cory D. Wiegert , Kwong Ming Tse , Xuan Wei , James Gan Fong , Matthew Philip Grumbach
IPC分类号： G06F15/16 , G06F7/00 , G06F17/30
CPC分类号： G06F8/70 , G06F17/3056 , G06Q10/10
摘要： Techniques are described for exchanging data between software applications, such as project-related data between a project management software application (“PMSA”) and an unaffiliated organizational project tracking software application (“OPTSA”). A computing architecture with multiple interacting computer systems, such as a client-server architecture, can be used to allow users of remote computing systems to access project-related data and/or functionality from other computing systems, such as a thin client computing system with limited or no local capabilities to execute software applications and/or store associated application data accessing a remote central server computing system in order to interact with a PMSA executing on the server, to interact with an OPTSA executing on the server, and/or to invoke data exchange functionality available at the server for exchanging project-related data between the PMSA and OPTSA.
摘要翻译：描述了在软件应用程序之间交换数据的技术，例如项目管理软件应用程序（“PMSA”）和无关联的组织项目跟踪软件应用程序（“OPTSA”）之间的项目相关数据。可以使用具有多个交互式计算机系统（诸如客户端 - 服务器架构）的计算体系结构，以允许远程计算系统的用户从其他计算系统（例如具有以下方面的瘦客户机计算系统）访问与项目相关的数据和/或功能：有限的或没有本地执行软件应用程序的功能和/或存储访问远程中央服务器计算系统的相关联的应用程序数据，以便与在服务器上执行的PMSA进行交互，与在服务器上执行的OPTSA交互，和/或调用数据交换功能在服务器上可用，用于在PMSA和OPTSA之间交换项目相关数据。

8. 发明授权

US08442883B2 Relationship management in an auction environment 有权
标题翻译：拍卖环境中的关系管理
公开(公告)号：US08442883B2
公开(公告)日：2013-05-14
申请号：US11171997
申请日：2005-06-30
申请人： Taimur A. Rashid
发明人： Taimur A. Rashid
IPC分类号： G06Q40/00
CPC分类号： G06Q30/08 , G06Q30/02 , G06Q40/04
摘要： A system for providing relationship management in an auction environment can include a relationship management system and an auction system. The relationship management system and the auction system are communicatively coupled to one another. The relationship management system is configured to provide a relationship management function in conjunction with access to the auction system.
摘要翻译：用于在拍卖环境中提供关系管理的系统可以包括关系管理系统和拍卖系统。关系管理系统和拍卖系统彼此通信耦合。关系管理系统被配置为提供与对拍卖系统的访问相结合的关系管理功能。

9. 发明授权

US08386345B2 Method and system for generating invoices with entitlements 有权
标题翻译：用于生成具有权利的发票的方法和系统
公开(公告)号：US08386345B2
公开(公告)日：2013-02-26
申请号：US10299426
申请日：2002-11-18
申请人： Sridhar Tadepalli , Thomas W. Bowe, Jr. , Sundar Rajagopalan
发明人： Sridhar Tadepalli , Thomas W. Bowe, Jr. , Sundar Rajagopalan
IPC分类号： G07F19/00
CPC分类号： G06Q30/04
摘要： Techniques to generate invoices for “events” (e.g., activities, orders, and so on) and taking into account applicable entitlements. The events are for actions and/or transactions to be performed, and may be related to contracts having entitlements that may specify special pricing for the events. An entitlement may define what event items are covered (e.g., time, expenses, parts), and the amount that is covered and the applicable discounts for each event item. To generate invoices for the events, contracts applicable to the events are initially determined and any entitlements that cover the events are identified. An original invoice amount for each event may be initially determined based on a standard pricing scheme (e.g., based on standard Price and/or Rate Lists) for this type of event. A revised invoice amount and discounts (if any) may then be determined for the event based on the applicable entitlements (if any).
摘要翻译：生成事件发票的技术（例如，活动，订单等）并考虑适用的权利。事件是针对要执行的操作和/或交易，并且可能与具有可能为事件特定定价的权利的合同相关。权利可以定义什么事件项目被覆盖（例如，时间，费用，部分）以及覆盖的金额以及每个事件项目的适用折扣。要生成事件的发票，最初确定适用于事件的合同，并确定涵盖事件的任何权利。可以基于针对这种类型的事件的标准定价方案（例如，基于标准价格和/或费率列表）来确定每个事件的原始发票金额。然后可以根据适用的权利（如果有的话）确定事件的修订发票金额和折扣（如果有的话）。

10. 发明授权

US08230112B2 Dynamic support of multiple message formats 有权
标题翻译：动态支持多种消息格式
公开(公告)号：US08230112B2
公开(公告)日：2012-07-24
申请号：US10400895
申请日：2003-03-27
申请人： Wai H. Pak , Sanjeev Kumar , Anil Kumar Annadata , Yu Jen Wu
发明人： Wai H. Pak , Sanjeev Kumar , Anil Kumar Annadata , Yu Jen Wu
IPC分类号： G06F15/16 , G06F17/28 , G10L21/00
CPC分类号： H04L67/28 , H04L51/066 , H04L67/2823 , H04L67/2842
摘要： A method, system, computer system and computer program product to enable a single interface to be used to prepare and present messages in a variety of different formats. For example, the single interface can be used to prepare, receive or display messages in different languages, such as English or Japanese, which require different character sets. Furthermore, the single interface supports preparing, sending, and receiving messages in multiple text formats, such as plain text, rich text, and Multiple Internet Mail Extension (MIME) format. A message can be received in a native format, and a format for providing a response to the message can be dynamically selected. The response is provided in the dynamically-selected format.
摘要翻译：一种方法，系统，计算机系统和计算机程序产品，使得能够使用单个接口来准备和呈现各种不同格式的消息。例如，单个界面可用于准备，接收或显示不同语言的消息，例如需要不同字符集的英文或日文。此外，单一界面支持准备，发送和接收多种文本格式的消息，如纯文本，富文本和多种Internet邮件扩展（MIME）格式。可以以本地格式接收消息，并且可以动态地选择用于提供对消息的响应的格式。响应以动态选择的格式提供。

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