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    • 8. 发明授权
    • Capacity allocation of call-handling devices across call destinations
    • 在呼叫目的地之间的呼叫处理设备的容量分配
    • US09020126B1
    • 2015-04-28
    • US14139191
    • 2013-12-23
    • Tata Communications (America) Inc.
    • Roy HoAakratee SainiKesava R. Pokkunuri
    • H04M7/00H04Q3/00
    • H04Q3/0091H04M3/367H04Q3/0066H04Q3/66H04Q2213/13561
    • A system and method that allocate call capacity based on the need to divide the call capacities of at least some call-termination devices across geographic regions. Accordingly, the allocation system uses various input parameters as constraints in a linear programming optimization, which has the objective of maximizing the capacity allocation of a device to fulfill the traffic demands of each region being processed. The input parameters that are used include i) the traffic demand forecast of each geographic region being evaluated, ii) the available call capacity of each call-termination device, iii) the call destinations associated with each region, and iv) service levels associated with each given call destination. Call-capacities are separately allocated for i) the predicted traffic that is expected in the next time period and ii) an additional margin of excess traffic above and beyond the expected traffic.
    • 一种根据需要在多个地理区域划分至少一些呼叫终端设备的呼叫容量的需求来分配呼叫容量的系统和方法。 因此,分配系统使用各种输入参数作为线性规划优化中的约束,其目的是最大化设备的容量分配以满足正在处理的每个区域的业务需求。 所使用的输入参数包括i)正在评估的每个地理区域的业务需求预测,ii)每个呼叫终端设备的可用呼叫容量,iii)与每个区域相关联的呼叫目的地,以及iv)与 每个给定的呼叫目的地。 呼叫容量是单独分配的,用于i)预计在下一个时间段内的流量,以及ii)超出预期流量的额外流量余额。