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1. 发明授权

US08792867B1 System and method for responding to service requests and facilitating communication between relevant parties 有权
标题翻译：响应服务请求并促进相关方之间的沟通的系统和方法
公开(公告)号：US08792867B1
公开(公告)日：2014-07-29
申请号：US13742827
申请日：2013-01-16
申请人： beamSmart Inc.
发明人： Mehrdad Negahban , Andreas Alexandropoulos , Sahand Negahban-Hagh , Allen Steven Kay
IPC分类号： H04M3/42
CPC分类号： H04W76/50 , H04M1/72541 , H04M3/42068 , H04M3/42348 , H04M3/5116 , H04M3/5235 , H04M7/0027 , H04M2201/50 , H04M2203/252 , H04W4/025 , H04W4/90 , H04W12/06 , H04W64/00 , H04W68/02
摘要： Various systems, methods, and computer program products for responding to service requests and facilitating communication between relevant parties are provided. The system may receive a request from a user, obtain a user location, identify a service provider such as an emergency response center based on the location, facilitate coordination of response efforts, and provide a page that is shared between various parties such as the user, contacts of the user, an operator, and a responder. The various parties may provide to the system inputs such as video to capture what is currently happening. The page may be updated with the inputs, include a status of the service request such as whether responders have been dispatched, and include a current location of the responders and other users. Using the page, various parties may obtain real-time situational awareness of an event that culminated in the service request and communicate with other users.
摘要翻译：提供了各种用于响应服务请求并促进相关方之间的通信的系统，方法和计算机程序产品。系统可以接收来自用户的请求，获取用户位置，基于位置识别诸如紧急响应中心的服务提供商，促进响应努力的协调，以及提供在诸如用户之间的各方之间共享的页面，用户的联系人，操作者和响应者。各方可以向系统提供诸如视频的输入以捕获当前正在发生的事情。该页面可以用输入进行更新，包括服务请求的状态，例如响应者是否被派遣，并且包括应答者和其他用户的当前位置。使用该页面，各方可以获得最终达到服务请求并与其他用户通信的事件的实时情境意识。

2. 发明授权

US08965988B1 System and method for providing an event-based and shared page connectivity platform 有权
标题翻译：用于提供基于事件和共享页面连接平台的系统和方法
公开(公告)号：US08965988B1
公开(公告)日：2015-02-24
申请号：US13767450
申请日：2013-02-14
申请人： Mehrdad Negahban , Andreas Alexandropoulos , Allen Steven Kay
发明人： Mehrdad Negahban , Andreas Alexandropoulos , Allen Steven Kay
IPC分类号： G06F15/16 , H04L29/08
CPC分类号： H04W4/90
摘要： The invention relates providing an event-based connectivity platform that creates and communicates shared pages based on location and other information obtained from devices that automatically provide the location and other information. A system may include a page server that creates an event-centric shared page responsive to a single button press or other indication. Once created, the page server may invite other users to access the shared page. User devices that have access to the shared page, including the user device that cause the shared page to be created and/or other user devices, may automatically provide updates to the page server. The devices may automatically provide the updates at various times without intervention by the user. The automatically provided updates may include location information. Users may also provide other information such as image, audio, and text for updating the event-centric shared page.
摘要翻译：本发明涉及提供基于事件的连接平台，其基于从自动提供位置和其他信息的设备获得的位置和其他信息来创建和传送共享页面。系统可以包括响应于单个按钮按压或其他指示来创建以事件为中心的共享页面的页面服务器。创建后，页面服务器可能会邀请其他用户访问共享页面。可以自动地向页面服务器提供对共享页面的访问权限的用户设备，包括导致共享页面被创建的用户设备和/或其他用户设备。这些设备可以在不受用户干预的情况下在不同时间自动提供更新。自动提供的更新可以包括位置信息。用户还可以提供其他信息，例如用于更新以事件为中心的共享页面的图像，音频和文本。

3. 发明申请

US20160183310A1 SYSTEM AND METHOD FOR RESPONDING TO SERVICE REQUESTS AND FACILITATING COMMUNICATION BETWEEN RELEVANT PARTIES 审中-公开
标题翻译：响应服务要求的系统和方法，促进相关方之间的沟通
公开(公告)号：US20160183310A1
公开(公告)日：2016-06-23
申请号：US15053628
申请日：2016-02-25
申请人： BEAMSMART, INC.
发明人： Mehrdad NEGAHBAN , Andreas ALEXANDROPOULOS , Sahand NEGAHBAN-HAGH , Allen Steven KAY
IPC分类号： H04W76/00 , H04W64/00 , H04W4/22 , H04W4/02 , H04W12/06
CPC分类号： H04W76/50 , H04M1/72541 , H04M3/42068 , H04M3/42348 , H04M3/5116 , H04M3/5235 , H04M7/0027 , H04M2201/50 , H04M2203/252 , H04W4/025 , H04W4/90 , H04W12/06 , H04W64/00 , H04W68/02
摘要： Various systems, methods, and computer program products for responding to service requests and facilitating communication between relevant parties are provided. The system may receive a request from a user, obtain a user location, identify a service provider such as an emergency response center based on the location, facilitate coordination of response efforts, and provide a page that is shared between various parties such as the user, contacts of the user, an operator, and a responder. The various parties may provide to the system inputs such as video to capture what is currently happening. The page may be updated with the inputs, include a status of the service request such as whether responders have been dispatched, and include a current location of the responders and other users. Using the page, various parties may obtain real-time situational awareness of an event that culminated in the service request and communicate with other users.
摘要翻译：提供了各种用于响应服务请求并促进相关方之间的通信的系统，方法和计算机程序产品。系统可以接收来自用户的请求，获取用户位置，基于位置识别诸如紧急响应中心的服务提供商，促进响应努力的协调，以及提供在诸如用户之间的各方之间共享的页面，用户的联系人，操作者和响应者。各方可以向系统提供诸如视频的输入以捕获当前正在发生的事情。该页面可以用输入进行更新，包括服务请求的状态，例如响应者是否被派遣，并且包括应答者和其他用户的当前位置。使用该页面，各方可以获得最终达到服务请求并与其他用户通信的事件的实时情境意识。

4. 发明授权

US08948732B1 System and method for responding to service requests and facilitating communication between relevant parties 有权
标题翻译：响应服务请求并促进相关方之间的沟通的系统和方法
公开(公告)号：US08948732B1
公开(公告)日：2015-02-03
申请号：US13740826
申请日：2013-01-14
申请人： Mehrdad Negahban , Andreas Alexandropoulos , Sahand Negahban-Hagh , Allen Steven Kay
发明人： Mehrdad Negahban , Andreas Alexandropoulos , Sahand Negahban-Hagh , Allen Steven Kay
IPC分类号： H04W4/22
CPC分类号： H04W76/50 , H04M1/72541 , H04M3/42068 , H04M3/42348 , H04M3/5116 , H04M3/5235 , H04M7/0027 , H04M2201/50 , H04M2203/252 , H04W4/025 , H04W4/90 , H04W12/06 , H04W64/00 , H04W68/02
摘要： Various systems, methods, and computer program products for responding to service requests and facilitating communication between relevant parties are provided. The system may receive a request from a user, obtain a user location, identify a service provider such as an emergency response center based on the location, facilitate coordination of response efforts, and provide a page that is shared between various parties such as the user, contacts of the user, an operator, and a responder. The various parties may provide to the system inputs such as video to capture what is currently happening. The page may be updated with the inputs, include a status of the service request such as whether responders have been dispatched, and include a current location of the responders and other users. Using the page, various parties may obtain real-time situational awareness of an event that culminated in the service request and communicate with other users.
摘要翻译：提供了各种用于响应服务请求并促进相关方之间的通信的系统，方法和计算机程序产品。系统可以接收来自用户的请求，获取用户位置，基于位置识别诸如紧急响应中心的服务提供商，促进响应努力的协调，以及提供在诸如用户之间的各方之间共享的页面，用户的联系人，操作者和响应者。各方可以向系统提供诸如视频的输入以捕获当前正在发生的事情。该页面可以用输入进行更新，包括服务请求的状态，例如响应者是否被派遣，并且包括应答者和其他用户的当前位置。使用该页面，各方可以获得最终达到服务请求并与其他用户通信的事件的实时情境意识。

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