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    • 2. 发明申请
    • Methods and Apparatus for System Monitoring
    • 系统监控方法与装置
    • US20130113616A1
    • 2013-05-09
    • US13292178
    • 2011-11-09
    • Florian PinelLarisa ShwartzLiang Tang
    • Florian PinelLarisa ShwartzLiang Tang
    • G08B23/00
    • G06Q10/0631
    • Improved systems and techniques for identification and resolution of conditions affecting an information technology system. When an alert is received, it is identified as actionable or non-actionable and, if non-actionable, is subjected to a waiting time before a trouble ticket is created. If the alert has cleared by the time the waiting time expires, an event associated with the alert is discarded and no trouble ticket is created. Non-actionable alerts are identified using a system of predictive rules, with rules being generated according to appropriate criteria, such as the likelihood that an event identified by a rule will be non-actionable, and by the likelihood that an event will be identified by a rule.
    • 改进用于识别和解决影响信息技术系统的条件的系统和技术。 当接收到警报时,它被识别为可操作的或不可操作的,并且如果不可操作,则在创建故障单之前经受等待时间。 如果在等待时间到期之后警报已经清除,则与该警报相关联的事件将被丢弃,并且不会创建故障单。 使用预测规则系统识别不可操作的警报,其中规则根据适当的标准生成,例如由规则识别的事件将是不可操作的可能性,以及事件将由 一个规则。
    • 4. 发明授权
    • Process management using representation state transfer architecture
    • 使用表示状态转移架构的流程管理
    • US08984046B2
    • 2015-03-17
    • US12209587
    • 2008-09-12
    • Pankaj DhooliaFenno F. Heath, IIISanthosh B. KumaranRong LiuPrabir NandiFlorian Pinel
    • Pankaj DhooliaFenno F. Heath, IIISanthosh B. KumaranRong LiuPrabir NandiFlorian Pinel
    • G06F15/16G06Q10/06H04L29/08
    • G06F15/16G06Q10/06313H04L67/142
    • Process management techniques using a representation state transfer architecture include, for example, a method of managing a given process in a data-centric manner in a client/server environment, comprising at least one client and at least one server. In an exemplary method, the server obtains from the client at least one request associated with the given process. In response to the request obtained from the client, the server generates an entity, wherein the generated entity is represented in terms of a data model and a lifecycle model associated therewith, wherein the lifecycle model comprises states and state transitions with each transition caused by one or more activities in the given process, and wherein the given process is represented as a collection of communicating entities. The server sends a response to the at least one request to the client, wherein the response is based at least in part on the generated entity.
    • 使用表示状态转移架构的过程管理技术包括例如在客户机/服务器环境中以数据为中心的方式管理给定进程的方法,包括至少一个客户端和至少一个服务器。 在示例性方法中,服务器从客户端获得与给定进程相关联的至少一个请求。 响应于从客户端获得的请求,服务器生成实体,其中所生成的实体根据数据模型和与其相关联的生命周期模型来表示,其中生命周期模型包括状态和状态转换,每个转换由一个 或给定过程中的更多活动,并且其中给定过程被表示为通信实体的集合。 所述服务器向所述客户端发送对所述至少一个请求的响应,其中所述响应至少部分地基于所生成的实体。
    • 10. 发明授权
    • Performance-aware enterprise components
    • 性能敏感的企业组件
    • US09251491B2
    • 2016-02-02
    • US12627071
    • 2009-11-30
    • Tian Jy ChaoPankaj DhooliaFenno F. Heath, IIISanthosh KumaranShao Chun LiFlorian PinelSreeram Ramakrishnan
    • Tian Jy ChaoPankaj DhooliaFenno F. Heath, IIISanthosh KumaranShao Chun LiFlorian PinelSreeram Ramakrishnan
    • G06Q10/00G06Q10/06G06F11/34G06Q10/10
    • G06Q10/0639G06F11/3409G06F2201/865G06Q10/06G06Q10/10
    • Techniques for generating and executing a performance-aware enterprise component (PAEC) are provided. The techniques include creating a performance-aware enterprise component definition, wherein an enterprise component is a component with defined behavior and data models that represent an enterprise capability and provide a service to a client through a defined interface, and wherein the definition comprises an extensible markup language file comprising process component lifecycle information, one or more data items to be used in the component lifecycle, and one or more performance metrics, and executing the performance-aware enterprise component, wherein executing the performance-aware enterprise component comprises reading the performance-aware enterprise component definition and one or more relationships with the one or more data items, and operating the component lifecycle, wherein operating the component lifecycle comprises using the one or more performance metrics within the component lifecycle to enable one or more localized changes to be made within the enterprise component.
    • 提供了生成和执行性能感知企业组件(PAEC)的技术。 这些技术包括创建一个表现感知企业组件定义,其中企业组件是具有定义的行为和数据模型的组件,其表示企业能力,并通过定义的界面向客户端提供服务,并且其中定义包括可扩展标记 语言文件,其包括过程组件生命周期信息,要在组件生命周期中使用的一个或多个数据项,以及一个或多个性能度量,以及执行所述性能感知企业组件,其中执行所述性能感知企业组件包括: 意识到企业组件定义和与一个或多个数据项的一个或多个关系以及操作组件生命周期,其中操作组件生命周期包括使用组件生命周期内的一个或多个性能度量来启用一个或多个局部变化 在企业组件内。