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    • 2. 发明授权
    • Providing menu and other services for an information processing system using a telephone or other audio interface
    • 为使用电话或其他音频接口的信息处理系统提供菜单和其他服务
    • US07552054B1
    • 2009-06-23
    • US11563112
    • 2006-11-24
    • Lisa J. StifelmanHadi PartoviHaleh PartoviDavid Bryan AlpertMatthew Talin MarxScott James BaileyKyle D. SimsDarby McDonough BaileyRoderick Steven BrathwaiteEugene KohAngus Macdonald Davis
    • Lisa J. StifelmanHadi PartoviHaleh PartoviDavid Bryan AlpertMatthew Talin MarxScott James BaileyKyle D. SimsDarby McDonough BaileyRoderick Steven BrathwaiteEugene KohAngus Macdonald Davis
    • G10L11/00G06F15/16
    • G10L15/22G10L2015/227H04M3/4938
    • A method and system for providing efficient menu services for an information processing system that uses a telephone or other form of audio user interface. In one embodiment, the menu services provide effective support for novice users by providing a full listing of available keywords and rotating house advertisements which inform novice users of potential features and information. For experienced users, cues are rendered so that at any time the user can say a desired keyword to invoke the corresponding application. The menu is flat to facilitate its usage. Full keyword listings are rendered after the user is given a brief cue to say a keyword. Service messages rotate words and word prosody. When listening to receive information from the user, after the user has been cued, soft background music or other audible signals are rendered to inform the user that a response may now be spoken to the service. Other embodiments determine default cities, on which to report information, based on characteristics of the caller or based on cities that were previously selected by the caller. Other embodiments provide speech concatenation processes that have co-articulation and real-time subject-matter-based word selection which generate human sounding speech. Other embodiments reduce the occurrences of falsely triggered barge-ins during content delivery by only allowing interruption for certain special words. Other embodiments offer special services and modes for calls having voice recognition trouble. The special services are entered after predetermined criterion have been met by the call. Other embodiments provide special mechanisms for automatically recovering the address of a caller.
    • 一种用于为使用电话或其他形式的音频用户界面的信息处理系统提供有效的菜单服务的方法和系统。 在一个实施例中,菜单服务通过提供可用关键字的完整列表以及向新手用户通知潜在特征和信息的旋转房屋广告来为新手用户提供有效的支持。 对于有经验的用户,渲染提示,使得用户可以在任何时候说出所需的关键字来调用相应的应用。 菜单是平的,以方便其使用。 在用户给出一个简短的提示来说出关键字之后,会显示完整的关键字列表。 服务消息旋转单词和单词韵律。 当收听来自用户的信息时,在用户被提示之后,呈现软背景音乐或其他可听信号以通知用户现在可以向该服务说出响应。 其他实施例基于呼叫者的特征或基于呼叫者先前选择的城市来确定报告信息的默认城市。 其他实施例提供具有产生人类声音语音的共同和基于主题的基于实时的词选择的语音连接过程。 其他实施例通过仅允许某些特定字的中断来减少内容传递期间错误触发的引渡的发生。 其他实施例提供具有语音识别故障的呼叫的特殊服务和模式。 在通过电话满足预定标准后输入特殊服务。 其他实施例提供用于自动恢复呼叫者的地址的特殊机制。
    • 3. 发明申请
    • METHOD AND SYSTEM FOR PROVIDING MENU AND OTHER SERVICES FOR AN INFORMATION PROCESSING SYSTEM USING A TELEPHONE OR OTHER AUDIO INTERFACE
    • 使用电话或其他音频接口为信息处理系统提供菜单和其他服务的方法和系统
    • US20080154601A1
    • 2008-06-26
    • US11943549
    • 2007-11-20
    • Lisa Joy StifelmanHadi PartoviHaleh PartoviDavid Bryan AlpertMatthew Talin MarxScott James BaileyKyle D. SimsDarby McDonough BaileyRoderick Steven BrathwaiteEugene KohAngus Macdonald Davis
    • Lisa Joy StifelmanHadi PartoviHaleh PartoviDavid Bryan AlpertMatthew Talin MarxScott James BaileyKyle D. SimsDarby McDonough BaileyRoderick Steven BrathwaiteEugene KohAngus Macdonald Davis
    • G10L15/00G10L13/00G10L21/00
    • G10L15/22
    • A method and system for providing efficient menu services for an information processing system that uses a telephone or other form of audio user interface. In one embodiment, the menu services provide effective support for novice users by providing a full listing of available keywords and rotating house advertisements which inform novice users of potential features and information. For experienced users, cues are rendered so that at any time the user can say a desired keyword to invoke the corresponding application. The menu is flat to facilitate its usage. Full keyword listings are rendered after the user is given a brief cue to say a keyword. Service messages rotate words and word prosody. When listening to receive information from the user, after the user has been cued, soft background music or other audible signals are rendered to inform the user that a response may now be spoken to the service. Other embodiments determine default cities, on which to report information, based on characteristics of the caller or based on cities that were previously selected by the caller. Other embodiments provide speech concatenation processes that have co-articulation and real-time subject-matter-based word selection which generate human sounding speech. Other embodiments reduce the occurrences of falsely triggered barge-ins during content delivery by only allowing interruption for certain special words. Other embodiments offer special services and modes for calls having voice recognition trouble. The special services are entered after predetermined criterion have been met by the call. Other embodiments provide special mechanisms for automatically recovering the address of a caller.
    • 一种用于为使用电话或其他形式的音频用户界面的信息处理系统提供有效的菜单服务的方法和系统。 在一个实施例中,菜单服务通过提供可用关键字的完整列表以及向新手用户通知潜在特征和信息的旋转房屋广告来为新手用户提供有效的支持。 对于有经验的用户,渲染提示,使得用户可以在任何时候说出所需的关键字来调用相应的应用。 菜单是平的,以方便其使用。 在用户给出一个简短的提示来说出关键字之后,会显示完整的关键字列表。 服务消息旋转单词和单词韵律。 当收听来自用户的信息时,在用户被提示之后,呈现软背景音乐或其他可听信号以通知用户现在可以向该服务说出响应。 其他实施例基于呼叫者的特征或基于呼叫者先前选择的城市来确定报告信息的默认城市。 其他实施例提供具有产生人类声音语音的共同和基于主题的基于实时的词选择的语音连接过程。 其他实施例通过仅允许某些特定字的中断来减少内容传递期间错误触发的引渡的发生。 其他实施例提供具有语音识别故障的呼叫的特殊服务和模式。 在通过电话满足预定标准后输入特殊服务。 其他实施例提供用于自动恢复呼叫者的地址的特殊机制。
    • 4. 发明授权
    • Providing services for an information processing system using an audio interface
    • 为使用音频接口的信息处理系统提供服务
    • US07308408B1
    • 2007-12-11
    • US10955216
    • 2004-09-29
    • Lisa Joy StifelmanHadi PartoviHaleh PartoviDavid Bryan AlpertMatthew Talin MarxScott James BaileyKyle D. SimsDarby McDonough BaileyRoderick Steven BrathwaiteEugene KohAngus Macdonald Davis
    • Lisa Joy StifelmanHadi PartoviHaleh PartoviDavid Bryan AlpertMatthew Talin MarxScott James BaileyKyle D. SimsDarby McDonough BaileyRoderick Steven BrathwaiteEugene KohAngus Macdonald Davis
    • G10L13/00
    • G10L15/22G10L13/00G10L15/187H04M3/4936
    • A method and system for providing efficient menu services for an information processing system that uses a telephone or other form of audio user interface. In one embodiment, the menu services provide effective support for novice users by providing a full listing of available keywords and rotating house advertisements which inform novice users of potential features and information. For experienced users, cues are rendered so that at any time the user can say a desired keyword to invoke the corresponding application. The menu is flat to facilitate its usage. Full keyword listings are rendered after the user is given a brief cue to say a keyword. Service messages rotate words and word prosody. When listening to receive information from the user, after the user has been cued, soft background music or other audible signals are rendered to inform the user that a response may now be spoken to the service. Other embodiments determine default cities, on which to report information, based on characteristics of the caller or based on cities that were previously selected by the caller. Other embodiments provide speech concatenation processes that have co-articulation and real-time subject-matter-based word selection which generate human sounding speech. Other embodiments reduce the occurrences of falsely triggered barge-ins during content delivery by only allowing interruption for certain special words. Other embodiments offer special services and modes for calls having voice recognition trouble. The special services are entered after predetermined criterion have been met by the call. Other embodiments provide special mechanisms for automatically recovering the address of a caller.
    • 一种用于为使用电话或其他形式的音频用户界面的信息处理系统提供有效的菜单服务的方法和系统。 在一个实施例中,菜单服务通过提供可用关键字的完整列表以及向新手用户通知潜在特征和信息的旋转房屋广告来为新手用户提供有效的支持。 对于有经验的用户,渲染提示,使得用户可以在任何时候说出所需的关键字来调用相应的应用。 菜单是平的,以方便其使用。 在用户给出一个简短的提示来说出关键字之后,会显示完整的关键字列表。 服务消息旋转单词和单词韵律。 当收听来自用户的信息时,在用户被提示之后,呈现软背景音乐或其他可听信号以通知用户现在可以向该服务说出响应。 其他实施例基于呼叫者的特征或基于呼叫者先前选择的城市来确定报告信息的默认城市。 其他实施例提供具有产生人类声音语音的共同和基于主题的基于实时的词选择的语音连接过程。 其他实施例通过仅允许某些特定字的中断来减少内容传递期间错误触发的引渡的发生。 其他实施例提供具有语音识别故障的呼叫的特殊服务和模式。 在通过电话满足预定标准后输入特殊服务。 其他实施例提供用于自动恢复呼叫者的地址的特殊机制。