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1. 发明公开

EP1383067A1 Course content development for business driven learning solutions 审中-公开
标题翻译： Entwicklung eines KursinhaltesfürgeschaftsbedingteLernlösungen
公开(公告)号：EP1383067A1
公开(公告)日：2004-01-21
申请号：EP03077002.8
申请日：2003-06-27
申请人： Accenture Global Services GmbH
发明人： Draper, William Christopher Jr. , Hubbell, John R. , Foley, Christopher P. , Stovall, Thomas Kenneth
IPC分类号： G06F17/60
CPC分类号： G06Q10/10 , G06Q10/063 , G09B5/00 , G09B7/02 , G09B7/04
摘要： Disclosed herein are learning solutions that utilize a content development module that is nested inside a total learning solution and identifies, develops, and manages required course content. A content development module is particularly adapted to assemble and compile custom learning content materials for use in the learning solution by appropriately taking business strategy alignment and other information into consideration. The learning content may be developed as a third party service in accordance with a service level agreement. A service level agreement is a contract between the learning solution services provider and the learner (i.e., outsourcing) organization that establishes the requisite quality and effectiveness levels of the learning solution services as measured by one or more performance metrics. In such cases where a service level agreement is present, internal performance metrics are constantly evaluated to ensure that the content development and management resources necessary for a given learning effort are properly reserved, allocated, and/or utilized.
摘要翻译：这里公开的是利用嵌套在总体学习解决方案内的内容开发模块并识别，开发和管理所需课程内容的学习解决方案。内容开发模块特别适用于通过适当地考虑业务策略对齐和其他信息来组合和编译用于学习解决方案中的定制学习内容资料。学习内容可以根据服务级别协议开发为第三方服务。服务水平协议是学习解决方案服务提供商和学习者（即外包）组织之间的合同，该组织根据一个或多个绩效指标来确定学习解决方案服务所需的质量和有效性水平。在存在服务级别协议的情况下，不断评估内部绩效指标，以确保给定学习努力所需的内容开发和管理资源被适当地保留，分配和/或利用。

2. 发明公开

EP1703454A1 Decision support and work management for synchronizing learning services 审中-公开
标题翻译： Entscheidungshilfe und Arbeitsverwaltung zum Synchronisieren von Lerndiensten
公开(公告)号：EP1703454A1
公开(公告)日：2006-09-20
申请号：EP06113001.9
申请日：2003-06-27
申请人： Accenture Global Services GmbH
发明人： Foley, Cristopher P. , Chuang, Kai , Draper, William Christopher Jr. , Stovall, Thomas Kenneth , Hubbell, John R.
IPC分类号： G06Q10/00
CPC分类号： G06Q10/06 , G06Q10/10 , G09B5/00 , G09B7/02 , G09B7/04 , G09B19/18
摘要： Disclosed are decision support and resource synchronization tools and platforms and related methods for synchronizing learning services in a manner that is responsive to dynamic business needs. In particular, disclosed is a decision support tool that enables learning solutions to be responsive to an organization's business timelines, goals and strategic objectives so as to enable an organization to have its learning needs managed effectively in a manner similar to the management of a traditional business. Also disclosed is a synchronization platform for a learning solution network that uses electronic tools and information sharing capabilities to efficiently track and report various performance metrics to ensure that ongoing learning efforts are aligned with the business strategies and learning objectives as measured by quantifiable performance metrics.
摘要翻译：披露了以响应动态业务需求的方式同步学习服务的决策支持和资源同步工具和平台以及相关方法。特别地，披露的是一种决策支持工具，使学习解决方案能够响应组织的业务时间表，目标和战略目标，以使组织能够以类似于传统业务管理的方式有效管理学习需求。还公开了一种用于学习解决方案网络的同步平台，其使用电子工具和信息共享功能来有效地跟踪和报告各种性能度量，以确保持续的学习努力与由可量化的性能度量衡量的业务策略和学习目标相一致。

3. 发明公开

EP1385112A1 Decision support and work management for synchronizing learning services 审中-公开
标题翻译： Entscheidungshilfe und Arbeitsverwaltung zum Synchronisieren von Lerndiensten
公开(公告)号：EP1385112A1
公开(公告)日：2004-01-28
申请号：EP03076998.8
申请日：2003-06-27
申请人： Accenture Global Services GmbH
发明人： Foley, Christopher P. , Chuang, Kai , Draper, William Christopher, Jr. , Stovall, Thomas Kenneth , Hubbell, John R.
IPC分类号： G06F17/60 , G09B7/00
CPC分类号： G09B7/02 , G06Q10/06 , G06Q10/10 , G09B5/00 , G09B7/04 , G09B19/18
摘要： Disclosed are decision support and resource synchronization tools and platforms and related methods for synchronizing learning services in a manner that is responsive to dynamic business needs. In particular, disclosed is a decision support tool that enables learning solutions to be responsive to an organization's business timelines, goals and strategic objectives so as to enable an organization to have its learning needs managed effectively in a manner similar to the management of a traditional business. Also disclosed is a synchronization platform for a learning solution network that uses electronic tools and information sharing capabilities to efficiently track and report various performance metrics to ensure that ongoing learning efforts are aligned with the business strategies and learning objectives as measured by quantifiable performance metrics.
摘要翻译：披露了以响应动态业务需求的方式同步学习服务的决策支持和资源同步工具和平台以及相关方法。特别地，披露的是一种决策支持工具，使学习解决方案能够响应组织的业务时间表，目标和战略目标，以使组织能够以类似于传统业务管理的方式有效管理学习需求。还公开了一种用于学习解决方案网络的同步平台，其使用电子工具和信息共享功能来有效地跟踪和报告各种性能度量，以确保持续的学习努力与由可量化的性能度量衡量的业务策略和学习目标相一致。

4. 发明公开

EP1383066A1 Business driven learning solution 审中-公开
标题翻译： Geschäftlich床褥Lernlösung
公开(公告)号：EP1383066A1
公开(公告)日：2004-01-21
申请号：EP03077001.0
申请日：2003-06-27
申请人： Accenture Global Services GmbH
发明人： Draper, William Christopher Jr. , Hubbell, John R. , Stovall, Thomas Kenneth , Marek, Renata , Koldyke, Brian
IPC分类号： G06F17/60
CPC分类号： G06Q10/10 , G06Q10/063 , G06Q10/0631 , G06Q10/06313 , G06Q10/06315 , G06Q10/0637 , G06Q10/06393 , G06Q10/06398 , G06Q10/103 , G06Q50/205 , G06Q50/2057 , G09B7/02 , G09B7/04
摘要： Disclosed is a business driven learning solution and related methods for managing the learning and training needs of a sales-oriented organization in a manner that is responsive to dynamic business needs. The invention employs modules of interrelated and interdependent business processes for the identification and prioritization of learning needs, the selection of learning approaches, the development of learning content, the coordination and delivery of learning instruction, and the overall management and administration learning efforts. Embodiments of the inventions disclosed include sales training objects to provide a template for sales training that is focused on a solution, and how to position and sell the solution, rather than on the products that make up the solution. As a result, the sales force is educated, understands the customers' business requirements, and is able to craft specific value propositions to a given customer with respect to that solution. Thus, the training is customer-centric as opposed to product-centric.
摘要翻译：披露了一种业务驱动的学习解决方案和相关方法，用于以响应动态业务需求的方式管理面向销售的组织的学习和培训需求。本发明采用相互关联和相互依赖的业务流程模块，用于识别和优先学习需求，选择学习方法，开发学习内容，协调和交付学习指导，以及整体管理和行政学习工作。所公开的发明的实施例包括销售培训对象，以提供专注于解决方案的销售培训的模板，以及如何定位和销售解决方案，而不是构成解决方案的产品。因此，销售人员受到教育，了解客户的业务需求，并能够针对该解决方案为特定客户制定具体的价值主张。因此，培训是以客户为中心的，而不是以产品为中心。

5. 发明公开

EP1383065A1 Business driven learning solution 审中-公开
标题翻译：业务驱动的学习解决方
公开(公告)号：EP1383065A1
公开(公告)日：2004-01-21
申请号：EP03077000.2
申请日：2003-06-27
申请人： Accenture Global Services GmbH
发明人： Draper, William Christopher, Jr. , Allen, William Mark , Stovall, Thomas Kenneth , Hubbell, John R.
IPC分类号： G06F17/60
CPC分类号： G06Q10/10 , G06Q10/06311 , G06Q10/0637 , G06Q10/0639 , G06Q10/06398 , G09B5/00 , G09B7/02 , G09B7/04 , G09B19/18
摘要： Disclosed are learning solutions and related methods for managing the learning and training needs of an organization in a manner that is responsive to dynamic business timelines, goals and strategic objectives. The learning solutions and related methods employ modules of interrelated and interdependent business processes for the identification and prioritization of learning needs, the selection of learning approaches, the development of learning content, the coordination and delivery of learning instruction, and the overall management and administration of learning efforts. Also disclosed are networks of learning platforms that together implement the learning solution by providing electronic tools and information sharing capabilities needed by a learning solution services provider to efficiently implement and manage learning efforts according to the business desires of a complex learner organization. Embodiments of the inventions disclosed utilize the tracking and reporting of various performance metrics to enable allocating of learning effort charges as expenses to internal business units or external business organizations so as to enable cost-responsive outsourcing of a organization's learning needs.
摘要翻译：公开了学习解决方案和相关方法，以响应动态业务时间表，目标和战略目标的方式来管理组织的学习和培训需求。学习解决方案和相关方法采用相互关联和相互依存的业务流程模块来确定和确定学习需求的优先顺序，选择学习方法，开发学习内容，协调和交付学习指导以及全面管理和管理学习努力。还公开了通过提供学习解决方案服务提供商所需的电子工具和信息共享能力来一起实施学习解决方案的学习平台网络，以根据复杂学习者组织的商业愿望有效地实施和管理学习努力。所公开的发明的实施例利用各种性能指标的跟踪和报告以使得能够将学习努力费用作为费用分配给内部业务单元或外部商业组织，从而实现组织的学习需求的成本响应外包。

6. 发明公开

EP1376434A1 Delivery module and related platforms for business driven learning solution 审中-公开
标题翻译： Ausgabemodul und darauf bezogene PlattformenfürgeschäftsbedingteLösungen
公开(公告)号：EP1376434A1
公开(公告)日：2004-01-02
申请号：EP03076999.6
申请日：2003-06-27
申请人： Accenture Global Services GmbH
发明人： Draper, William Christopher Jr. , Margason, Scott Leigh , Garrigan, Heide E. , Stovall, Thomas Kenneth , Hubbell, John R.
IPC分类号： G06F17/60
CPC分类号： G06Q10/10 , G06Q10/06 , G06Q50/2057 , G09B5/00 , G09B7/02 , G09B7/04 , G09B19/18 , Y02P90/86
摘要： Disclosed is a delivery module and related platforms and processes for a business driven learning solution for managing the learning and training needs of an enterprise in a manner that is responsive to dynamic business needs. The inventions employs sub-modules of interrelated and interdependent business processes for the planning of the learning delivery, execution of the delivery, wrap-up of the learning delivery effort, and a compilation of delivery operations support processes. Embodiments of the inventions disclosed include a delivery module and related platforms and processes may be outsourced by organizations whereby the processes of the learning solution are implemented by a third party learning services provider under contract to an organization. As a result, learning content is presented in a consistent, cost-effective and high-quality manner while continuously tied to an organization's strategic business objectives.
摘要翻译：公开了用于以响应于动态业务需求的方式管理企业的学习和培训需求的业务驱动的学习解决方案的交付模块和相关平台和过程。该发明采用相互关联和相互依赖的业务流程的子模块，用于规划学习交付，交付的执行，学习交付工作的总结以及交付操作支持流程的汇编。所公开的发明的实施例包括交付模块，并且相关的平台和过程可以被组织外包，由此，学习解决方案的过程由第三方学习服务提供商根据与组织的合同来实现。因此，学习内容以一致，成本效益和高质量的方式呈现，同时与组织的战略业务目标持续相关。

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