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31. 发明授权

US07506068B2 Method, apparatus and system for transforming, converting and processing messages between multiple systems 有权
标题翻译：用于在多个系统之间转换，转换和处理消息的方法，装置和系统
公开(公告)号：US07506068B2
公开(公告)日：2009-03-17
申请号：US10211442
申请日：2002-08-02
申请人： Ming-Tao Liou , Hwee Har Yeap , Chiun-Feng Hsiao
发明人： Ming-Tao Liou , Hwee Har Yeap , Chiun-Feng Hsiao
IPC分类号： G06F15/16 , G06F7/00
CPC分类号： G06F17/30581
摘要： In one embodiment, the present invention is a method of sending change information from a first database to a second database. The method includes managing a set of transactions to produce a first message using custom scripts and default processing. The method also includes transforming the first message into a second message using custom scripts and default processing. The method further includes converting the second message into a transmittable message using custom scripts and default processing.
摘要翻译：在一个实施例中，本发明是将更改信息从第一数据库发送到第二数据库的方法。该方法包括管理一组事务以使用自定义脚本和默认处理产生第一消息。该方法还包括使用自定义脚本和默认处理将第一个消息转换为第二个消息。该方法还包括使用自定义脚本和默认处理将第二消息转换成可发送消息。

32. 发明授权

US07464072B1 Method, apparatus, and system for searching based on search visibility rules 有权
标题翻译：基于搜索可见性规则进行搜索的方法，装置和系统
公开(公告)号：US07464072B1
公开(公告)日：2008-12-09
申请号：US09883755
申请日：2001-06-18
申请人： Pavitra Subramaniam , Jason Zoss , Jian-Jung Ying , Marc Caltabiano
发明人： Pavitra Subramaniam , Jason Zoss , Jian-Jung Ying , Marc Caltabiano
IPC分类号： G06F17/30
CPC分类号： G06F17/30522 , G06F17/30392 , G06F17/30867 , G06F21/6227 , G06F2221/2141 , Y10S707/99933 , Y10S707/99942 , Y10S707/99943 , Y10S707/99945
摘要： According to one aspect of the present invention, a method is provided in which a search request containing search criteria is received from a first user. A search is performed based upon the search criteria and the first user's organizational identifier to identify data records that match the search criteria and to which the first user is allowed to access based upon the first user's organizational identifier. In another embodiment, a search is performed based upon the search criteria and a list of categories to which the first user is authorized to access to identify records that match the search criteria and to which the first user is allowed to access based upon the list of categories.
摘要翻译：根据本发明的一个方面，提供一种方法，其中从第一用户接收到包含搜索标准的搜索请求。基于搜索条件和第一用户的组织标识符执行搜索，以基于第一用户的组织标识符来识别与搜索条件匹配并允许第一用户访问的数据记录。在另一个实施例中，基于搜索标准和第一用户被授权访问的类别列表来执行搜索，以基于搜索条件来识别符合搜索条件并且允许第一用户访问的记录类别。

33. 发明授权

US07409336B2 Method and system for searching data based on identified subset of categories and relevance-scored text representation-category combinations 有权
标题翻译：基于识别的类别子集和相关性评分的文本表示类别组合来搜索数据的方法和系统
公开(公告)号：US07409336B2
公开(公告)日：2008-08-05
申请号：US10465338
申请日：2003-06-19
申请人： Wai H. Pak , Sia Henry Saputra , Yunfei Zhang , Marc Alexander Caltabiano
发明人： Wai H. Pak , Sia Henry Saputra , Yunfei Zhang , Marc Alexander Caltabiano
IPC分类号： G06F17/27 , G06F17/03 , G06F17/21
CPC分类号： G10L15/1822 , G06F17/30864 , Y10S707/99931
摘要： A method and system for analyzing natural language text to identify a set of categories of data in a knowledge base associated with the natural language text and selecting a category from the set of categories is provided. The method and system further provides automatically providing a single category if the set of categories only contains the single category. The method and system also provides that each category in the knowledge base is associated with a stored text representation of a sample natural language text and a score for the text representation-category combination, wherein the score is representative of a relative relevance of the text representation-category combination. The method and system further provide for modifying the score associated with the text representation-category combination of a selected category using feedback provided upon the selection.
摘要翻译：提供了一种用于分析自然语言文本以识别与自然语言文本相关联的知识库中的一组数据类型并从该类别集合中选择类别的方法和系统。如果该类别集合仅包含单个类别，则该方法和系统进一步提供自动提供单个类别。方法和系统还规定知识库中的每个类别与样本自然语言文本的存储文本表示和文本表示类别组合的分数相关联，其中分数代表文本表示的相对相关性类别组合。该方法和系统进一步提供使用在选择时提供的反馈来修改与所选类别的文本表示类别组合相关联的得分。

34. 发明授权

US07366717B2 Method and apparatus for mapping between XML and relational representations 有权
标题翻译：用于XML和关系表示之间映射的方法和装置
公开(公告)号：US07366717B2
公开(公告)日：2008-04-29
申请号：US10832790
申请日：2004-04-26
申请人： Alex S. Warshavsky , Chandrakant R. Bhavsar , Jeffrey M. Fischer
发明人： Alex S. Warshavsky , Chandrakant R. Bhavsar , Jeffrey M. Fischer
IPC分类号： G06F17/30
CPC分类号： G06F17/30917 , G06F17/30569 , Y10S707/954 , Y10S707/956 , Y10S707/99934 , Y10S707/99935
摘要： A method to convert data between a relational format and an XML document, by creating a set of XML Mapping Definition from metadata; selecting relational data from a relational application database, and converting the relational data to the XML document using the set of XML Mapping Definition.
摘要翻译：通过从元数据创建一组XML映射定义来在关系格式和XML文档之间转换数据的方法; 从关系应用程序数据库中选择关系数据，并使用XML Mapping Definition集合将关系数据转换为XML文档。

35. 发明申请

US20080010244A1 Dynamic Generation of User Interface Components 有权
标题翻译：动态生成用户界面组件
公开(公告)号：US20080010244A1
公开(公告)日：2008-01-10
申请号：US11773300
申请日：2007-07-03
申请人： Kit Cheng , Issac Levin , Wei-De Ju
发明人： Kit Cheng , Issac Levin , Wei-De Ju
IPC分类号： G06F17/30
CPC分类号： G06Q10/10 , G06F9/451 , Y10S707/99943 , Y10S707/99944 , Y10S707/99945
摘要： The present invention provides a system and method for enabling the dynamic generation of user interface components. The dynamically-generated user interface components are based on templates and mappings that can be predefined through interaction with a user interface.
摘要翻译：本发明提供一种能够动态生成用户界面组件的系统和方法。动态生成的用户界面组件基于可以通过与用户界面交互来预定义的模板和映射。

36. 发明授权

US07308093B2 System and method for multi-channel communication queuing using routing and escalation rules 有权
标题翻译：使用路由和升级规则进行多通道通信排队的系统和方法
公开(公告)号：US07308093B2
公开(公告)日：2007-12-11
申请号：US11515604
申请日：2006-09-05
申请人： Anil Kumar Annadata , Wai Hong Pak , Rohit Bedi
发明人： Anil Kumar Annadata , Wai Hong Pak , Rohit Bedi
IPC分类号： H04M3/00
CPC分类号： H04M3/523
摘要： A system, apparatus, and method for routing work items to agents, wherein the work items can be of one of two or more different communication media types from one of two or more different communication channels. A queuing engine includes a list of routes and each route is associated with one or more properties. The list of routes can further include information related to one or more escalation rules for each route; the type of communication media available along the route for handling one or more of the work items; whether the route is active; the priority of the route; whether work items can be handled real-time; the service level for work items handled on the route; and the number of work items that can be assigned to the route. The queuing engine determines various properties required to handle each work item, such as the communication media type, agent language and skill level, and the category and recipient of the work item, and assigns each work item to one of the one or more agents based on one or more of the properties. When the queuing engine determines that a work item has been waiting a predetermined amount of time to be assigned to an agent, the queuing engine can escalate the search for an agent to handle the work item based on the escalation rules. The queuing engine can also substitute values for variables in the routing and escalation rules, thereby reducing the number of rules that must be entered to achieve the same routing capability.
摘要翻译：一种用于将工作项路由到代理路由的系统，装置和方法，其中所述工作项可以是来自两个或更多个不同通信信道中的一个的两个或多个不同的通信媒体类型中的一个。排队引擎包括路由列表，每个路由与一个或多个属性相关联。路线列表还可以包括与每个路线的一个或多个升级规则有关的信息; 沿着路线可用于处理一个或多个工作项目的通信媒体的类型; 路线是否活跃; 路由的优先级; 是否可以实时处理工作项目; 路线上处理的工作项目的服务水平; 以及可以分配给路由的工作项的数量。排队引擎确定处理每个工作项目所需的各种属性，例如通信媒体类型，代理语言和技能级别以及工作项目的类别和收件人，并将每个工作项目分配给一个或多个代理程序中的一个在一个或多个属性上。当排队引擎确定工作项目已经等待预定时间量被分配给代理时，排队引擎可以基于升级规则升级搜索代理以处理工作项目。排队引擎还可以在路由和升级规则中替换变量的值，从而减少必须输入的规则数量以实现相同的路由功能。

37. 发明申请

US20070277153A1 Development tool, method, and system for client server applications 有权
公开(公告)号：US20070277153A1
公开(公告)日：2007-11-29
申请号：US11786088
申请日：2007-04-10
申请人： Jesse Ambrose , Thomas Rothwein , Klaus Strobel
发明人： Jesse Ambrose , Thomas Rothwein , Klaus Strobel
IPC分类号： G06F9/44
CPC分类号： G06F8/34 , G06F8/20 , G06F9/451 , Y10S707/99953 , Y10S707/99954
摘要： A software development method and system having a suite of graphical customization tools that enables developers to rapidly configure all aspects of the underlying application software, including the look-and-feel, behavior, and workflow. This is accomplished without modifying application source code, base objects, or SQL. The sophisticated repository management capabilities of the method and system of our invention allows teams of developers to work efficiently on configuring applications. The application upgrader provides an automated process to upgrade the customizations to future product releases thus protecting the investment in customization. The ease, comprehensiveness, scalability, and upgradeability of the customization process help reduce the total lifecycle cost of customizing enterprise applications.

38. 发明授权

US07287249B2 Method and system for tracking and exchanging incremental changes to hierarchical objects 有权
标题翻译：用于跟踪和交换层次化对象的增量更改的方法和系统
公开(公告)号：US07287249B2
公开(公告)日：2007-10-23
申请号：US10299211
申请日：2002-11-18
申请人： Mark S. Coyle , Jeffrey Michael Fischer , Min Lu , Shuang Huang , Alexander S. Warshavsky
发明人： Mark S. Coyle , Jeffrey Michael Fischer , Min Lu , Shuang Huang , Alexander S. Warshavsky
IPC分类号： G06F9/44
CPC分类号： G06F17/30348 , G06F17/30607 , Y10S707/99953
摘要： Techniques to track and publish changes to object instances. For an “outbound process” to publish object instances, a list of object instances is initially received. For each received object instance, a determination is made whether or not the object instance has changed since its last publication. For each changed object instance, a delta snapshot is generated and includes data indicative of changes between the current and last published versions of the object instance. Delta snapshots for all changed object instances are then published. For an “inbound process” to receive object instances, the published delta snapshots are initially received. For each received delta snapshot, the corresponding object instance is retrieved and updated with the changes included in the delta snapshot. A new snapshot is also generated for each updated object instance such that the received changes are not published, and unpublished changes made locally are noted for subsequent publication.
摘要翻译：跟踪和发布对象实例更改的技术。对于发布对象实例的“出站进程”，最初收到对象实例的列表。对于每个接收的对象实例，确定对象实例自上次发布以来是否已更改。对于每个更改的对象实例，生成增量快照，并包括指示对象实例的当前和最后发布版本之间的更改的数据。然后发布所有更改的对象实例的Delta快照。对于接收对象实例的“入站进程”，最初收到发布的增量快照。对于每个接收的增量快照，将使用增量快照中包含的更改来检索和更新相应的对象实例。还为每个更新的对象实例生成一个新的快照，以便接收到的更改不会被发布，并且本地注释的未发布的更改被注明用于后续发布。

39. 发明申请

US20070208690A1 Detecting and processing cache hits for queries with aggregates 有权
标题翻译：检测和处理具有聚合的查询的缓存命中
公开(公告)号：US20070208690A1
公开(公告)日：2007-09-06
申请号：US10186344
申请日：2002-06-27
申请人： Donovan Schneider , Edward Suen , Kazi Zaman
发明人： Donovan Schneider , Edward Suen , Kazi Zaman
IPC分类号： G06F17/30
CPC分类号： G06F17/30483 , Y10S707/99932 , Y10S707/99933 , Y10S707/99934 , Y10S707/99935 , Y10S707/99936
摘要： Techniques to improve query caching performance by efficiently selecting queries stored in a cache for evaluation and increasing the cache hit rate by allowing for inexact matches. A list of candidate queries stored in the cache that potentially could be used to answer a new query is first determined. This list may include all cached queries, cached queries containing exact matches for select list items, or cached queries containing exact and/or inexact matches. Each of at least one candidate query is then evaluated to determine whether or not there is a cache hit, which indicates that the candidate query could be used to answer the new query. The evaluation is performed using a set of rules that allows for inexact matches of aggregates, if any, in the new query. A query plan is generated for the new query based on a specific candidate query with a cache hit.
摘要翻译：通过有效地选择存储在缓存中的查询来进行评估来提高查询缓存性能的技术，通过允许不精确的匹配来提高缓存命中率。首先确定存储在缓存中的潜在可能用于回答新查询的候选查询的列表。此列表可能包括所有缓存的查询，包含精选列表项的精确匹配的缓存查询，或包含精确和/或不精确匹配的缓存查询。然后评估至少一个候选查询中的每一个以确定是否存在高速缓存命中，其指示候选查询可以用于回答新查询。评估是使用一组规则执行的，这些规则允许在新查询中聚合的不精确匹配（如果有）。基于具有高速缓存命中的特定候选查询，为新查询生成查询计划。

40. 发明申请

US20070208604A1 Method and system for scheduling activities 有权
标题翻译：调度活动的方法和系统
公开(公告)号：US20070208604A1
公开(公告)日：2007-09-06
申请号：US10112913
申请日：2002-03-28
申请人： Atul Purohit , Harish Bansal , Jun Wang , Praveen Krishnan , Christopher Nash
发明人： Atul Purohit , Harish Bansal , Jun Wang , Praveen Krishnan , Christopher Nash
IPC分类号： G06F15/02
CPC分类号： G06Q10/109 , G06Q10/06375 , G06Q10/1095
摘要： Techniques to schedule activities. In one method, a request to book an appointment for an activity in a particular schedule is initially received. In response, time slots available in the schedule for booking the activity are determined, and a set (all or a subset) of the time slots is provided as possible appointment choices. The time slots in the set are temporarily locked. A next set of time slots or more time slots may be requested (if the time slots provided are not acceptable or desirable), in which case additional time slots may be provided. Thereafter, a selection for one of the time slots is received. In response, the activity is booked in the selected time slot and previously locked time slots are released. The locked time slots may also be released if no selection is received after a particular amount of time.
摘要翻译：安排活动的技巧在一种方法中，初始接收到针对特定时间表中的活动预约的请求。作为响应，确定用于预订活动的时间表中可用的时隙，并且提供时隙的集合（全部或一个子集）作为可能的约会选择。集合中的时隙被暂时锁定。可以请求下一组时隙或更多时隙（如果所提供的时隙不可接受或期望），在这种情况下可以提供额外的时隙。此后，接收对时隙之一的选择。作为响应，活动在所选择的时隙中预订，并且先前锁定的时隙被释放。如果在特定时间量之后没有接收到选择，锁定的时隙也可以被释放。

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