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1. 发明申请

US20120271674A1 Method and Apparatus for Identifying and Contacting Customers Who Are Due for a Visit But Have Not Scheduled an Appointment 有权
标题翻译：识别和接触访问的客户的方法和设备，但尚未安排预约
公开(公告)号：US20120271674A1
公开(公告)日：2012-10-25
申请号：US13457058
申请日：2012-04-26
申请人： Brett C. Gerlach , Brian William Perrin
发明人： Brett C. Gerlach , Brian William Perrin
IPC分类号： G06Q10/06
CPC分类号： G06F19/322 , G06F19/00 , G06Q10/0631 , G06Q10/06311 , G06Q10/06375 , G06Q10/109 , G06Q10/1093 , G06Q10/1095 , G06Q10/1097 , G06Q30/0201 , G06Q50/22 , G16H10/60
摘要： A management database is queried to determine which customers have failed to respond to recall notices. The resulting list of customers may be sorted or filtered so that some customers are preferentially contacted first, based on expected value or office preferences. The list may also be sorted or filtered to fill specific providers' schedules first. Customer names and contact information are then presented to schedulers so that customers may be contacted. The time and date of each contact is automatically recorded along with the outcome of the contact. A customer name is presented to a scheduler only if the same name is not being simultaneously presented to other schedulers and that customer was not too recently contacted, so that redundant or too frequent contacts are avoided.
摘要翻译：查询管理数据库以确定哪些客户未能回应召回通知。所得到的客户列表可能会被排序或过滤，以便根据预期值或办公室偏好优先联系一些客户。列表也可能被排序或过滤以首先填写特定的提供商的计划。然后将客户名称和联系信息提交给调度程序，以便可以联系客户。每个联系人的时间和日期将自动记录在联系人的结果中。只有当同一个名称没有同时提交给其他调度程序并且该客户没有被最近联系时，客户名才会被呈现给调度程序，以避免冗余或频繁的联系。

2. 发明授权

US08190464B2 Method and apparatus for identifying and contacting customers who are due for a visit but have not scheduled an appointment 有权
标题翻译：用于识别和联系将要访问但尚未安排约会的客户的方法和设备
公开(公告)号：US08190464B2
公开(公告)日：2012-05-29
申请号：US11484340
申请日：2006-07-10
申请人： Brett C. Gerlach , Brian William Perrin
发明人： Brett C. Gerlach , Brian William Perrin
IPC分类号： G06Q10/00
CPC分类号： G06F19/322 , G06F19/00 , G06Q10/0631 , G06Q10/06311 , G06Q10/06375 , G06Q10/109 , G06Q10/1093 , G06Q10/1095 , G06Q10/1097 , G06Q30/0201 , G06Q50/22 , G16H10/60
摘要： A management database is queried to determine which customers have failed to respond to recall notices. The resulting list of customers may be sorted or filtered so that some customers are preferentially contacted first, based on expected value or office preferences. The list may also be sorted or filtered to fill specific providers' schedules first. Customer names and contact information are then presented to schedulers so that customers may be contacted. The time and date of each contact is automatically recorded along with the outcome of the contact. A customer name is presented to a scheduler only if the same name is not being simultaneously presented to other schedulers and that customer was not too recently contacted, so that redundant or too frequent contacts are avoided.
摘要翻译：查询管理数据库以确定哪些客户未能回应召回通知。所得到的客户列表可能会被排序或过滤，以便根据预期值或办公室偏好优先联系一些客户。列表也可能被排序或过滤以首先填写特定的提供商的计划。然后将客户名称和联系信息提交给调度程序，以便可以联系客户。每个联系人的时间和日期将自动记录在联系人的结果中。只有当同一个名称没有同时提交给其他调度程序并且该客户没有被最近联系时，客户名才会被呈现给调度程序，以避免冗余或频繁的联系。

3. 发明申请

US20080306781A1 Method and apparatus for identifying and contacting customers who are due for a visit but have not scheduled an appointment 有权
标题翻译：用于识别和联系将要访问但尚未安排约会的客户的方法和设备
公开(公告)号：US20080306781A1
公开(公告)日：2008-12-11
申请号：US11484340
申请日：2006-07-10
申请人： Brett C. Gerlach , Brian William Perrin
发明人： Brett C. Gerlach , Brian William Perrin
IPC分类号： G06Q10/00
CPC分类号： G06F19/322 , G06F19/00 , G06Q10/0631 , G06Q10/06311 , G06Q10/06375 , G06Q10/109 , G06Q10/1093 , G06Q10/1095 , G06Q10/1097 , G06Q30/0201 , G06Q50/22 , G16H10/60
摘要： A method and apparatus for identifying and contacting customers who have not responded to reminders to schedule a return appointment, or who are due for a visit according to accepted standards of care or office policies, but have not scheduled an appointment. A management database is queried to determine which customers have failed to respond to recall notices. The resulting list of customers may be sorted or filtered so that some customers are preferentially contacted first, based on expected value or office preferences. The list may also be sorted or filtered to fill specific providers' schedules first. Customer names and contact information are then presented to schedulers so that customers may be contacted. The time and date of each contact is automatically recorded along with the outcome of the contact. A customer name is presented to a scheduler only if the same name is not being simultaneously presented to other schedulers and that customer was not too recently contacted, so that redundant or too frequent contacts are avoided.
摘要翻译：一种方法和设备，用于识别和联系尚未响应提醒的客户安排退货预约，或根据接受的照顾或办公室政策标准进行访问的客户，但尚未安排预约。查询管理数据库以确定哪些客户未能回应召回通知。所得到的客户列表可能会被排序或过滤，以便根据预期值或办公室偏好优先联系一些客户。列表也可能被排序或过滤以首先填写特定的提供商的计划。然后将客户名称和联系信息提交给调度程序，以便可以联系客户。每个联系人的时间和日期将自动记录在联系人的结果中。只有当同一个名称没有同时提交给其他调度程序并且该客户没有被最近联系时，客户名才会被呈现给调度程序，以避免冗余或频繁的联系。

4. 发明授权

US5471564A System and method for dynamic printer timeout 失效
标题翻译：动态打印机超时的系统和方法
公开(公告)号：US5471564A
公开(公告)日：1995-11-28
申请号：US976355
申请日：1992-11-16
申请人： Stephen V. Dennis , Steven J. Fluegel , Brett C. Gerlach , Robert C. Flagg
发明人： Stephen V. Dennis , Steven J. Fluegel , Brett C. Gerlach , Robert C. Flagg
IPC分类号： B41J29/38 , G06F3/12 , G06F11/34 , G06K15/00 , G06F13/14
CPC分类号： G06K15/00 , G06F3/1296 , G06K15/1823 , G06K15/1859 , G06K15/1861 , G06K15/1865 , G06K15/402 , G06F11/3409 , G06F11/3419 , G06F2201/86 , G06F2201/88 , G06K2215/0005 , G06K2215/0065
摘要： A resource oriented host computer-printer system in which the host computer and printer share information and data processing duties. A system and method for analyzing the execution times for draw primitives allows the host computer to determine whether the printer will be able to render draw primitives in real-time. If the printer cannot render the draw primitives in real-time, the host computer may send the draw primitives to be pre-rendered by the printer. The rendering is accomplished in less than thirty seconds. The host computer can determine the execution times for the draw primitives and dynamically alter the timeout period accordingly. If the printer exceeds the determined execution time, the host computer generate a timeout error message. No false timeout error messages are generated by the host computer because the timeout period is related to the actual processing time required by the printer. If the printer is coupled to a network, the timeout period may be set to the maximum thirty second period because the host computer may not have continuous communication with the printer. The host computer will still not generate false timeout errors because the maximum timeout period is still related to the actual processing time required by the printer. The inventive system and method are applicable to any peripheral in which a timeout period is used.
摘要翻译：一种面向资源的主机 - 打印机系统，其中主机和打印机共享信息和数据处理任务。用于分析绘制图元的执行时间的系统和方法允许主计算机确定打印机是否能够实时绘制绘制图元。如果打印机无法实时绘制绘图图元，则主机可能会发送要由打印机预渲染的绘图图元。渲染在不到三十秒内完成。主计算机可以确定绘制图元的执行时间，并相应地动态地更改超时时间。如果打印机超过确定的执行时间，主机会产生超时错误消息。由于超时时间与打印机所需的实际处理时间有关，因此主计算机不会生成虚假超时错误消息。如果打印机耦合到网络，则由于主计算机可能不与打印机连续通信，所以超时时间可被设置为最大三十秒。主计算机仍然不会产生虚假超时错误，因为最大超时时间仍然与打印机所需的实际处理时间有关。本发明的系统和方法适用于使用超时时间的任何外围设备。

5. 发明授权

US5469532A System and method for font wrapping printer data 失效
标题翻译：字体打包数据的系统和方法
公开(公告)号：US5469532A
公开(公告)日：1995-11-21
申请号：US976201
申请日：1992-11-16
申请人： Brett C. Gerlach , Patrick Lee , William B. McCormick , George H. Douglas
发明人： Brett C. Gerlach , Patrick Lee , William B. McCormick , George H. Douglas
IPC分类号： B41J29/38 , G06F3/12 , G06K15/00
CPC分类号： G06K15/00 , G06F3/1296
摘要： A host computer and printer and method of operation wherein the data file describing a document is processed in a manner that creates a frame of data to be transmitted from the host computer to the printer. The data frame contains a data stream which is wrapped in a create font command wrapper so that the printer will be able to process the data frame in some manner. If the printer is operating in a first mode and cannot process the actual stream data, the frame wrapper will allow the printer to process the wrapper and ignore the data stream. If the printer is operating in a second mode and can process the actual data stream, the printer ignores the wrapper and processes the data. The printer will print a message to the user if the printer cannot process the actual data stream. The message informs the user of the printer's inability to process the data stream.
摘要翻译：主计算机和打印机以及操作方法，其中描述文档的数据文件以创建要从主计算机发送到打印机的数据帧的方式被处理。数据帧包含被包装在创建字体命令包装器中的数据流，使得打印机能够以某种方式处理数据帧。如果打印机以第一种模式运行，无法处理实际的流数据，则帧包装器将允许打印机处理包装器并忽略数据流。如果打印机在第二种模式下运行并且可以处理实际的数据流，打印机将忽略包装器并处理数据。如果打印机无法处理实际的数据流，打印机将向用户打印一条消息。该消息通知用户打印机无法处理数据流。

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