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1. 发明授权

US10572879B1 Agent driven media-agnostic work item grouping and sharing over a consult medium 有权
公开(公告)号：US10572879B1
公开(公告)日：2020-02-25
申请号：US11243437
申请日：2005-10-03
申请人： Chad Hunter , Rajeev P. Kalavar
发明人： Chad Hunter , Rajeev P. Kalavar
IPC分类号： H04L12/66 , G06Q30/00 , G06Q30/02
摘要： The present invention, in one embodiment, provides an architecture that allows a first agent to bind one or more customer-escalated work items of different media types already assigned to him with a consult interaction of an entirely different media type such that a target agent consulted has a contextual view of all the interactions owned by the first agent. Typically, the interaction grouping is post-assignment, and the context is provided to the target agent in the course of, and by means of, an agent consult.

2. 发明申请

US20120197689A1 DYNAMIC SAVINGS ALLOCATION METHOD AND PURCHASING MODEL 审中-公开
公开(公告)号：US20120197689A1
公开(公告)日：2012-08-02
申请号：US13015092
申请日：2011-01-27
申请人： Chad Hunter , Christopher Nygren , Debashis Ghosh , Srinath Nagarajan
发明人： Chad Hunter , Christopher Nygren , Debashis Ghosh , Srinath Nagarajan
IPC分类号： G06Q40/00 , G06Q30/00
CPC分类号： G06Q30/0224 , G06Q20/10 , G06Q30/0207 , G06Q30/0269 , G06Q40/00
摘要： A system and method for providing a dynamic savings allocation account. The dynamic savings allocation account includes customer-defined savings categories within the account that act as sub-accounts. The customer may create savings categories and set parameters such as the goal amount to be reached, the time to reach the goal, how much or what percentage to be allocated to each category per deposit, etc. As the customer deposits funds into the dynamic savings allocation account, the deposit is automatically allocated to each savings category as defined by the customer. As goals are reached, customers may opt to take advantage of group purchasing benefits offered by the financial institution for some in-demand items. Alternatively, the financial institution, in partnering with third-party vendors may perform targeted sales campaigns.

3. 发明申请

US20120197783A1 DYNAMIC SAVINGS ALLOCATION METHOD AND PURCHASING MODEL 审中-公开
标题翻译：动态节省分配方法和采购模型
公开(公告)号：US20120197783A1
公开(公告)日：2012-08-02
申请号：US13015078
申请日：2011-01-27
申请人： Chad Hunter , Christopher Nygren , Debashis Ghosh , Srinath Nagarajan
发明人： Chad Hunter , Christopher Nygren , Debashis Ghosh , Srinath Nagarajan
IPC分类号： G06Q40/00
CPC分类号： G06Q40/02 , G06Q20/10 , G06Q30/0207 , G06Q30/0241
摘要： A system and method for providing a dynamic savings allocation account. The dynamic savings allocation account includes customer-defined savings categories within the account that act as sub-accounts. The customer may create savings categories and set parameters such as the goal amount to be reached, the time to reach the goal, how much or what percentage to be allocated to each category per deposit, etc. As the customer deposits funds into the dynamic savings allocation account, the deposit is automatically allocated to each savings category as defined by the customer. As goals are reached, customers may opt to take advantage of group purchasing benefits offered by the financial institution for some in-demand items. Alternatively, the financial institution, in partnering with third-party vendors may perform targeted sales campaigns.
摘要翻译：一种用于提供动态储蓄分配帐户的系统和方法。动态储蓄分配帐户包括帐户内用作子帐户的客户定义的储蓄类别。客户可以创建储蓄类别，并设置参数，例如要达到的目标金额，达到目标的时间，每个存款等每个类别分配的百分比或多少百分比等。当客户将资金存入动态储蓄分配帐户，存款将自动分配给客户定义的每个储蓄类别。达成目标后，客户可以选择利用金融机构为某些需求项目提供的集团采购优势。或者，金融机构与第三方供应商合作可能会进行有针对性的销售活动。

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