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    • 1. 发明授权
    • Methods and system for consumable order creation
    • 耗材订单创建方法和系统
    • US08271348B2
    • 2012-09-18
    • US12697174
    • 2010-01-29
    • James D. RiseBrent Stuart DeuthChristopher Dale IburgCharles Robert CarlsonJames Patrick VanWinkleShanti Villarreal
    • James D. RiseBrent Stuart DeuthChristopher Dale IburgCharles Robert CarlsonJames Patrick VanWinkleShanti Villarreal
    • G06Q30/00
    • G06Q30/0601
    • Systems and methods are presented for generating consumable orders for document processing devices and for verifying approved source consumable usage in document processing devices, in which a customer computer receives electronic reports from the devices and from these ascertains whether particular devices will need replacement consumables and also whether non-program consumable products are being used in particular devices. If a replacement will be required, the customer computer presents a proposed order to the customer via prompting content customizable by a reseller. The customer can then accept, modify, or reject the proposed order, and any accepted or modified order is forwarded to an account manager system for automatic placement for consumable shipment from a manufacturer or distributor. If the device has a non-program consumable installed, the customer computer notifies the account manager system and may warn the customer that continued usage may void one or more warranty extensions or other program incentive.
    • 提供了用于生成文档处理设备的消耗品订单的系统和方法,以及用于验证文档处理设备中批准的源消耗品使用情况,其中客户计算机从设备接收电子报告,并从中确定特定设备是否需要更换耗材,以及是否 非程序消耗品正在特定的设备中使用。 如果需要更换,则客户计算机通过提示由经销商定制的内容向客户提出建议的订单。 然后,客户可以接受,修改或拒绝建议的订单,任何接受或修改的订单都将转发给客户经理系统,以便自动放置,以便从制造商或分销商处进行易耗货。 如果设备安装了非程序耗材,则客户计算机会通知客户经理系统,并可能会告知客户持续使用可能会导致一个或多个保修延期或其他程序激励失效。
    • 2. 发明申请
    • METHODS AND SYSTEM FOR CONSUMABLE ORDER CREATION
    • 消费者订购方法和系统
    • US20110191198A1
    • 2011-08-04
    • US12697174
    • 2010-01-29
    • James D. RiseBrent Stuart DeuthChristopher Dale IburgCharles Robert CarlsonJames Parick VanWinkleShanti Villarreal
    • James D. RiseBrent Stuart DeuthChristopher Dale IburgCharles Robert CarlsonJames Parick VanWinkleShanti Villarreal
    • G06Q10/00
    • G06Q30/0601
    • Systems and methods are presented for generating consumable orders for document processing devices and for verifying approved source consumable usage in document processing devices, in which a customer computer receives electronic reports from the devices and from these ascertains whether particular devices will need replacement consumables and also whether non-program consumable products are being used in particular devices. If a replacement will be required, the customer computer presents a proposed order to the customer via prompting content customizable by a reseller. The customer can then accept, modify, or reject the proposed order, and any accepted or modified order is forwarded to an account manager system for automatic placement for consumable shipment from a manufacturer or distributor. If the device has a non-program consumable installed, the customer computer notifies the account manager system and may warn the customer that continued usage may void one or more warranty extensions or other program incentive.
    • 提供了用于生成文档处理设备的消耗品订单的系统和方法,以及用于验证文档处理设备中批准的源消耗品使用情况,其中客户计算机从设备接收电子报告,并从中确定特定设备是否需要更换耗材,以及是否 非程序消耗品正在特定的设备中使用。 如果需要更换,则客户计算机通过提示由经销商定制的内容向客户提出建议的订单。 然后,客户可以接受,修改或拒绝建议的订单,任何接受或修改的订单都将转发给客户经理系统,以便自动放置,以便从制造商或分销商处进行易耗货。 如果设备安装了非程序耗材,则客户计算机会通知客户经理系统,并可能会告知客户持续使用可能会导致一个或多个保修延期或其他程序激励失效。