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1. 发明授权

US08965877B2 Apparatus and method for automatic assignment of industry classification codes 有权
标题翻译：自动分配行业分类代码的装置和方法
公开(公告)号：US08965877B2
公开(公告)日：2015-02-24
申请号：US13828587
申请日：2013-03-14
申请人： Julia Komissarchik , Edward Komissarchik
发明人： Julia Komissarchik , Edward Komissarchik
IPC分类号： G06F17/30
CPC分类号： G06Q10/06
摘要： A system and methods for automatically assigning of classification codes to a business based on information about the business collected from the Internet are provided in which data extracted from trawling the Internet is compared to a node structure based on a taxonomy of a selected business classification code system.
摘要翻译：提供了一种基于从互联网收集的业务的信息自动地将分类代码分配给业务的系统和方法，其中从拖网式互联网提取的数据与基于所选业务分类代码系统的分类法的节点结构进行比较。

2. 发明申请

US20140278421A1 SYSTEM AND METHODS FOR IMPROVING LANGUAGE PRONUNCIATION 有权
标题翻译：用于改善语言发音的系统和方法
公开(公告)号：US20140278421A1
公开(公告)日：2014-09-18
申请号：US13828843
申请日：2013-03-14
申请人： Julia Komissarchik , Edward Komissarchik
发明人： Julia Komissarchik , Edward Komissarchik
IPC分类号： G10L15/06
CPC分类号： G09B19/06 , G10L15/26 , G10L25/48
摘要： A system and methods for analyzing pronunciation, detecting errors and providing automatic feedback to help non-native speakers improve pronunciation of a foreign language is provided that employs publicly available, high accuracy third-party automatic speech recognizers available via the Internet to analyze and identify mispronunciations.
摘要翻译：提供了一种用于分析发音，检测错误并提供自动反馈以帮助非母语者改善外语发音的系统和方法，其中采用公开的高精度第三方自动语音识别器可通过因特网分析和识别误导。

3. 发明申请

US20180012603A1 SYSTEM AND METHODS FOR PRONUNCIATION ANALYSIS-BASED NON-NATIVE SPEAKER VERIFICATION 审中-公开
公开(公告)号：US20180012603A1
公开(公告)日：2018-01-11
申请号：US15641298
申请日：2017-07-04
申请人： Julia Komissarchik , Edward Komissarchik
发明人： Julia Komissarchik , Edward Komissarchik
IPC分类号： G10L17/24 , G10L17/04 , G10L17/02 , G10L17/08 , G10L15/00
CPC分类号： G10L17/24 , G10L15/005 , G10L17/02 , G10L17/04 , G10L17/08
摘要： A system and method for non-native speaker verification based on using N-best speech recognition results.

4. 发明申请

US20170337923A1 SYSTEM AND METHODS FOR CREATING ROBUST VOICE-BASED USER INTERFACE 审中-公开
公开(公告)号：US20170337923A1
公开(公告)日：2017-11-23
申请号：US15592946
申请日：2017-05-11
申请人： Julia Komissarchik , Edward Komissarchik
发明人： Julia Komissarchik , Edward Komissarchik
IPC分类号： G10L15/26 , G06F3/16 , G10L15/18 , G10L13/04 , G10L15/22
CPC分类号： G10L15/265 , G06F3/167 , G10L13/043 , G10L15/1822 , G10L15/187 , G10L15/22 , G10L2015/223 , G10L2015/225
摘要： A system and method for building robust voice-based human-machine interface to improve quality of recognition and usability of the communication is provided.

5. 发明申请

US20170337922A1 SYSTEM AND METHODS FOR MODIFYING USER PRONUNCIATION TO ACHIEVE BETTER RECOGNITION RESULTS 审中-公开
公开(公告)号：US20170337922A1
公开(公告)日：2017-11-23
申请号：US15587234
申请日：2017-05-04
申请人： Julia Komissarchik , Edward Komissarchik
发明人： Julia Komissarchik , Edward Komissarchik
IPC分类号： G10L15/22
CPC分类号： G10L15/22 , G10L2015/225
摘要： A system and method for analyzing the results of voice-based human-machine interaction to recommend adjustments in user speech to improve quality of recognition and usability of communication is provided.

6. 发明授权

US09076347B2 System and methods for improving language pronunciation 有权
标题翻译：改善语言发音的系统和方法
公开(公告)号：US09076347B2
公开(公告)日：2015-07-07
申请号：US13828843
申请日：2013-03-14
申请人： Julia Komissarchik , Edward Komissarchik
发明人： Julia Komissarchik , Edward Komissarchik
IPC分类号： G10L15/04 , G09B19/06 , G10L15/26 , G10L25/48
CPC分类号： G09B19/06 , G10L15/26 , G10L25/48
摘要： A system and methods for analyzing pronunciation, detecting errors and providing automatic feedback to help non-native speakers improve pronunciation of a foreign language is provided that employs publicly available, high accuracy third-party automatic speech recognizers available via the Internet to analyze and identify mispronunciations.
摘要翻译：提供了一种用于分析发音，检测错误并提供自动反馈以帮助非母语者改善外语发音的系统和方法，其中采用公开的高精度第三方自动语音识别器可通过因特网分析和识别误导。

7. 发明申请

US20140280014A1 APPARATUS AND METHOD FOR AUTOMATIC ASSIGNMENT OF INDUSTRY CLASSIFICATION CODES 有权
标题翻译：自动分配行业分类代码的装置和方法
公开(公告)号：US20140280014A1
公开(公告)日：2014-09-18
申请号：US13828587
申请日：2013-03-14
申请人： Julia KOMISSARCHIK , Edward Komissarchik
发明人： Julia KOMISSARCHIK , Edward Komissarchik
IPC分类号： G06F17/30
CPC分类号： G06Q10/06
摘要： A system and methods for automatically assigning of classification codes to a business based on information about the business collected from the Internet are provided in which data extracted from trawling the Internet is compared to a node structure based on a taxonomy of a selected business classification code system.
摘要翻译：提供了一种基于从互联网收集的业务的信息自动地将分类代码分配给业务的系统和方法，其中从拖网式互联网提取的数据与基于所选业务分类代码系统的分类法的节点结构进行比较。

8. 发明申请

US20050129217A1 Transaction allocation 有权
标题翻译：交易分配
公开(公告)号：US20050129217A1
公开(公告)日：2005-06-16
申请号：US11049481
申请日：2005-02-01
申请人： Kevin McPartlan , Edward Komissarchik , Lauren O'Brien , Robert Hayes , Katherine McElroy , John Rafter , Gary Sorensen , David Glassman
发明人： Kevin McPartlan , Edward Komissarchik , Lauren O'Brien , Robert Hayes , Katherine McElroy , John Rafter , Gary Sorensen , David Glassman
IPC分类号： H04M3/523 , H04M3/00 , H04M5/00
CPC分类号： H04M3/5232 , H04M3/5238
摘要： A method to determine transaction distribution among a plurality of transaction processing systems may include calculating estimated handling resources for each of the plurality of transaction processing systems based upon measured actual handling resources and identified scheduled handling resources. Transaction allocations may be determined for each of the transaction processing systems based upon the estimated handling resources.
摘要翻译：确定多个交易处理系统之间的交易分配的方法可以包括基于测量的实际处理资源和所识别的调度处理资源来计算多个交易处理系统中的每一个的估计处理资源。可以基于估计的处理资源为每个交易处理系统确定交易分配。

9. 发明授权

US06744878B1 Real-time transaction routing augmented with forecast data and agent schedules 有权
标题翻译：实时交易路由增加了预测数据和代理计划
公开(公告)号：US06744878B1
公开(公告)日：2004-06-01
申请号：US09517221
申请日：2000-03-02
申请人： Edward Komissarchik , Kevin McPartlan , Lauren O'Brien , Gary Lee Sorensen
发明人： Edward Komissarchik , Kevin McPartlan , Lauren O'Brien , Gary Lee Sorensen
IPC分类号： H04M300
CPC分类号： H04M3/5237 , H04M3/5232 , H04M3/5234 , H04M3/5238
摘要： A method and apparatus are provided for performing real-time transaction routing augmented with forecast data and agent schedules. According to one aspect of the present invention, transactions are distributed among multiple transaction processing systems using both scheduled and actual handling resources. Actual handling resources associated with each of the transaction processing systems, such as automatic call distributors (ACDs), is measured at time t. Scheduled handling resources associated with each of the transaction processing systems for time t are also are identified. Then, estimated handling resources are calculated for each of the transaction processing systems for time t+n based upon the actual handling resources and the scheduled handling resources. Based upon the estimated handling resources, transaction allocations for each of the transaction processing systems is determined. Finally, responsive to a routing query from a network interface, a routing decision is communicated to the network interface based upon the transaction allocations. According to another aspect of the present invention, a virtual call center is provided. The virtual call center includes a wide area network (WAN), multiple call centers coupled to the WAN, and a transaction routing controller coupled to the WAN. Each of the call centers includes a transaction processing system. The transaction routing controller is configured to calculate allocation percentages for each of the call centers based upon scheduled staffing levels and actual staffing level information received from the transaction processing systems. The transaction routing controller is additionally configured to load balance incoming calls according to the allocation percentages.
摘要翻译：提供了一种用于执行用预测数据和代理程序增加的实时事务路由的方法和装置。根据本发明的一个方面，使用调度和实际处理资源在多个事务处理系统之间分配事务。在时间t测量与每个交易处理系统（例如自动呼叫分配器（ACD））相关联的实际处理资源。还识别与时间t的每个交易处理系统相关联的计划处理资源。然后，基于实际的处理资源和调度的处理资源，针对时间t + n的每个事务处理系统计算估计的处理资源。基于估计的处理资源，确定每个交易处理系统的交易分配。最后，响应于来自网络接口的路由查询，基于事务分配将路由决定传送到网络接口。根据本发明的另一方面，提供一种虚拟呼叫中心。虚拟呼叫中心包括广域网（WAN），耦合到WAN的多个呼叫中心以及耦合到WAN的事务路由控制器。每个呼叫中心包括交易处理系统。交易路由控制器被配置为基于从交易处理系统接收的预定人员配置级别和实际人员配置级别信息来计算每个呼叫中心的分配百分比。交易路由控制器还被配置为根据分配百分比负载平衡来电。

10. 发明申请

US20170345426A1 SYSTEM AND METHODS FOR ROBUST VOICE-BASED HUMAN-IOT COMMUNICATION 审中-公开
公开(公告)号：US20170345426A1
公开(公告)日：2017-11-30
申请号：US15607568
申请日：2017-05-29
申请人： Julia Komissarchik , Edward Komissarchik
发明人： Julia Komissarchik , Edward Komissarchik
IPC分类号： G10L15/22 , G10L15/19 , G10L15/187 , G10L15/01 , G10L15/30 , G10L15/07
CPC分类号： G10L15/22 , G10L15/01 , G10L15/07 , G10L15/187 , G10L15/19 , G10L15/30 , G10L2015/221 , G10L2015/223 , G10L2015/225 , G10L2015/227
摘要： A system and method for robust voiced-based communication of humans and Internet of Things.

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