会员体验
专利管家(专利管理)
工作空间(专利管理)
风险监控(情报监控)
数据分析(专利分析)
侵权分析(诉讼无效)
联系我们
交流群
官方交流:
QQ群: 891211   
微信请扫码    >>>
现在联系顾问~
热词
    • 1. 发明授权
    • Systems and methods to facilitate selling of products and services
    • 促进产品和服务销售的系统和方法
    • US07526439B2
    • 2009-04-28
    • US10326453
    • 2002-12-20
    • Gregg S. FreishtatPaul KaibStacey DoranJeffrey S. DernavichJackson L. Wilson, III
    • Gregg S. FreishtatPaul KaibStacey DoranJeffrey S. DernavichJackson L. Wilson, III
    • G06Q30/00
    • G06Q30/00G06Q30/0613
    • The system of the present invention provides systems and methods for selling goods and services in conjunction with the Internet. The system receives session information on a customer's website session from the enterprise's website and may also receive customer information on the customer from the enterprise. The system determines from the received information whether the customer represents a sales opportunity, based on a set of rules of engagement for the enterprise and whether the customer wants or could use assistance from a sales associate. The system further produces a ranked list of sales associates matched for each sales opportunity. A customer queue is created for each sales associate that has the sales opportunities matched with the sales associate. The system determines, for a first sales associate, a number of sales opportunities to approach at one time in the first sales associate's customer queue, automatically approaches the customers associated with each sales opportunity in the customer queue for the first sales associate and requests whether the customer desires assistance from a sales associate until the number of sales opportunities to approach is reached or the customer contacted previously requested assistance from a sales associate, receives responses from the customers, determines, for a response from a customer desiring assistance, if the first sales associate is available to assist the customer desiring assistance, and passes the customer desiring assistance to the first sales associate, if the first sales associate is available.
    • 本发明的系统提供了与互联网一起出售商品和服务的系统和方法。 系统从企业网站接收客户网站会话的会话信息,还可以从企业接收客户的客户信息。 系统根据所接收的信息确定客户是否代表销售机会,基于企业的一组参与规则以及客户是否希望或可以使用销售员的帮助。 该系统进一步生成与每个销售机会匹配的销售伙伴的排名列表。 为具有销售合作伙伴匹配的销售机会的每个销售员创建一个客户队列。 该系统针对第一销售员确定在第一销售员的客户队列中一次接近的销售机会的数量,自动接近与第一销售员的客户队列中与每个销售机会相关联的客户,并请求是否 客户需要销售员的帮助,直到达到接近的销售机会的数量,或者客户从销售员联系先前请求的帮助,接收到客户的回复,确定要求帮助的客户的回复,如果第一个销售 如果第一个销售人员可用,联系人可以帮助客户寻求帮助,并将客户期望的帮助传递给第一个销售员。
    • 9. 发明授权
    • Method and apparatus for adding and altering content on websites
    • 在网站上添加和更改内容的方法和设备
    • US5945989A
    • 1999-08-31
    • US824000
    • 1997-03-25
    • Gregg S. FreishtatJames K. LeitessMichael J. Cowden
    • Gregg S. FreishtatJames K. LeitessMichael J. Cowden
    • H04M3/42H04M3/493H04Q3/72G06F3/00H04M11/06
    • H04M3/4938H04M2203/1033H04M2242/22H04M3/42059H04M3/42323H04Q3/72Y10S715/978
    • A device for enabling users without programming backgrounds to create and modify web pages combines the telephone with interactive voice-response technology, database software, streaming audio technology and the World Wide Web, which results in a simple and easy to use interface. Without knowledge of HTML, a user can pick up a phone and revise a Web site in seconds with an audio message, graphical images, new text, Web pages or hyperlinks. The touch-tone telephone handset operates as a substitute computer keyboard, allowing the user to publish a Web site from their telephone. Other features include the ability to switch between different Web pages when a particular URL is called, manipulation of existing audio, graphics and text materials on a Web site, HREF control, the ability to change the first page of a site, date stamping of any text, graphic or audio element, and the ability to edit or synchronize Internet, Intranet and IVR content within a single call. The device includes a Computer Telephony/Internet client/server architecture, which allows users to use the TCP/IP open communication protocol to interact with the computer telephony platform. This empowers those without computer telephony hardware to design, implement and sell a wide array of computer telephony and complex Internet related applications for use with the present invention without requiring a direct connection to the computer telephony platform.
    • 用于无需编程背景的用户创建和修改网页的设备将电话与交互式语音响应技术,数据库软件,流式音频技术和万维网结合在一起,从而产生简单易用的界面。 在不了解HTML的情况下,用户可以在几秒内接听电话并修改网站,并附有音频消息,图形图像,新文本,网页或超链接。 触摸式电话手机作为替代电脑键盘操作,允许用户从他们的电话发布网站。 其他功能包括在调用特定URL时在不同网页之间切换的能力,网站上现有音频,图形和文本素材的操纵,HREF控制,更改站点首页的能力,日期戳 文本,图形或音频元素,以及在单个呼叫中编辑或同步Internet,Intranet和IVR内容的能力。 该设备包括计算机电话/因特网客户端/服务器架构,其允许用户使用TCP / IP开放式通信协议与计算机电话平台进行交互。 这使得没有计算机电话硬件的那些设计,实施和销售各种计算机电话和复杂的互联网相关应用以用于本发明,而不需要直接连接到计算机电话平台。