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1. 发明申请

US20110083157A1 SYSTEMS AND METHODS FOR MEDIA FORMAT TRANSCODING 审中-公开
标题翻译：媒体格式转换的系统和方法
公开(公告)号：US20110083157A1
公开(公告)日：2011-04-07
申请号：US12575409
申请日：2009-10-07
申请人： Jennifer Addair
发明人： Jennifer Addair
IPC分类号： H04N7/173 , H04N7/01
CPC分类号： H04N7/173 , H04N21/4126 , H04N21/41407 , H04N21/4143 , H04N21/440218 , H04N21/4621
摘要： Various embodiments facilitate sharing program content between computing devices that utilize different media formats. In one embodiment, a media format transcoder facilitates content sharing between a receiving device, such as a set-top box, and a content player, the receiving device providing a program as data formatted in a first media format. The media format transcoder obtains from the receiving device the data formatted in the first media format, transcodes the received data into data formatted in a second media format that is compatible with the content player, and causes the content player to present the program by transmitting the transcoded data to the content player. This abstract is provided to comply with rules requiring an abstract, and it is submitted with the intention that it will not be used to interpret or limit the scope or meaning of the claims.
摘要翻译：各种实施例便于在利用不同媒体格式的计算设备之间共享节目内容。在一个实施例中，媒体格式转码器促进诸如机顶盒的接收设备和内容播放器之间的内容共享，所述接收设备提供作为以第一媒体格式格式化的数据的节目。媒体格式转码器从接收设备获得以第一媒体格式格式化的数据，将接收到的数据转码为与内容播放器兼容的第二媒体格式格式化的数据，并且通过发送内容播放器来呈现节目将转码的数据转换为内容播放器。提供本摘要以符合要求摘要的规则，并提交其意图是不会用于解释或限制权利要求书的范围或含义。

2. 发明授权

US08792631B2 System and method for matching service representatives with customers 有权
标题翻译：将服务代表与客户相匹配的系统和方法
公开(公告)号：US08792631B2
公开(公告)日：2014-07-29
申请号：US12419604
申请日：2009-04-07
申请人： Jennifer Addair
发明人： Jennifer Addair
IPC分类号： H04M3/00 , H04M5/00
CPC分类号： H04M3/5233
摘要： Systems and methods of providing customer support are disclosed. An exemplary embodiment compares a plurality of customer attributes associated with corresponding ones of a plurality of service representative attributes to identify a “best match” service representative.
摘要翻译：公开了提供客户支持的系统和方法。一个示例性实施例将与多个服务代表性属性中的相应服务代表属性相关联的多个客户属性进行比较以识别“最佳匹配”服务代表。

3. 发明申请

US20100254527A1 SYSTEM AND METHOD FOR MATCHING SERVICE REPRESENTATIVES WITH CUSTOMERS 有权
标题翻译：与客户匹配服务代表的系统和方法
公开(公告)号：US20100254527A1
公开(公告)日：2010-10-07
申请号：US12419604
申请日：2009-04-07
申请人： Jennifer Addair
发明人： Jennifer Addair
IPC分类号： H04M3/00
CPC分类号： H04M3/5233
摘要： Systems and methods of providing customer support are disclosed. An exemplary embodiment compares a plurality of customer attributes associated with corresponding ones of a plurality of service representative attributes to identify a “best match” service representative.
摘要翻译：公开了提供客户支持的系统和方法。一个示例性实施例将与多个服务代表性属性中的相应服务代表属性相关联的多个客户属性进行比较以识别“最佳匹配”服务代表。

4. 发明授权

US10063812B2 Systems and methods for media format transcoding 有权
公开(公告)号：US10063812B2
公开(公告)日：2018-08-28
申请号：US12575409
申请日：2009-10-07
申请人： Jennifer Addair
发明人： Jennifer Addair
IPC分类号： H04N7/173 , H04N21/414 , H04N21/4143 , H04N21/4402 , H04N21/462 , H04N21/41
CPC分类号： H04N7/173 , H04N21/4126 , H04N21/41407 , H04N21/4143 , H04N21/440218 , H04N21/4621
摘要： Various embodiments facilitate sharing program content between computing devices that utilize different media formats. In one embodiment, a media format transcoder facilitates content sharing between a receiving device, such as a set-top box, and a content player, the receiving device providing a program as data formatted in a first media format. The media format transcoder obtains from the receiving device the data formatted in the first media format, transcodes the received data into data formatted in a second media format that is compatible with the content player, and causes the content player to present the program by transmitting the transcoded data to the content player. This abstract is provided to comply with rules requiring an abstract, and it is submitted with the intention that it will not be used to interpret or limit the scope or meaning of the claims.

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