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1. 发明授权

US08223944B2 Conference call management system 有权
标题翻译：电话会议管理系统
公开(公告)号：US08223944B2
公开(公告)日：2012-07-17
申请号：US12618743
申请日：2009-11-15
申请人： Michael Eric Cloran , Mitchell Gregory Shields , Theron Justin Lamm , Jeromey Russell Goetz , David Paul Heitzman , Jason Aaron Kolb
发明人： Michael Eric Cloran , Mitchell Gregory Shields , Theron Justin Lamm , Jeromey Russell Goetz , David Paul Heitzman , Jason Aaron Kolb
IPC分类号： H04M3/42
CPC分类号： G06Q30/02 , G06Q10/10
摘要： Systems and methods are described for improving connection to and management of conference calls. An inference/rules engine and human backed speech interpretation subsystem enable the system to efficiently use knowledge about the call to identify the caller and determine to which conference he or she should be connected. During the conference, a virtual assistant is available to interpret and execute system commands spoken by a caller, such as in a side conference accessed via DTMF tones.
摘要翻译：描述了用于改善与电话会议的连接和管理的系统和方法。推理/规则引擎和人为支持的语音解释子系统使得系统能够有效地使用关于呼叫的知识来识别呼叫者并确定他或她应该连接到哪个会议。在会议期间，虚拟助理可用于解释和执行呼叫者所说的系统命令，例如通过DTMF音调访问的侧面会议。

2. 发明申请

US20100063815A1 REAL-TIME TRANSCRIPTION 有权
标题翻译：实时转录
公开(公告)号：US20100063815A1
公开(公告)日：2010-03-11
申请号：US12618742
申请日：2009-11-15
申请人： Michael Eric Cloran , David Paul Heitzman , Mitchell Gregory Shields , Jeromey Russell Goetz
发明人： Michael Eric Cloran , David Paul Heitzman , Mitchell Gregory Shields , Jeromey Russell Goetz
IPC分类号： G10L15/26
CPC分类号： G06Q30/02 , G06Q10/10 , G06Q10/103 , G10L15/26 , H04M3/568
摘要： A computing system accepts audio from one or more sources, parses the audio into chunks, and transcribes the chunks in substantially real time. Some transcription is performed automatically, while other transcription is performed by humans who listen to the audio and enter the words spoken and/or the intent of the caller (such as directions given to the system). The system provides for participants a user interface that is updated in substantially real time with the transcribed text from the audio stream(s). A single audio line can be used for simple transcription, and multiple audio lines are used to provide a real-time transcript of a conference call, deposition, or the like. A pool of analysts creates, checks, and/or corrects transcription, and callers/observers can even assist in the correction process through their respective user interfaces. Ads derived from the transcript are displayed together with the text in substantially real time.
摘要翻译：计算系统接收来自一个或多个源的音频，将音频解析成大块，并以大致实时的方式转录大块。一些转录是自动进行的，而其他转录是由听音乐的人进行的，并且输入所说的话和/或呼叫者的意图（例如给予系统的指示）。该系统向参与者提供基本上实时地与来自音频流的转录文本更新的用户界面。单个音频线可以用于简单的转录，并且使用多个音频线来提供电话会议，沉积等的实时抄本。分析师池创建，检查和/或纠正转录，呼叫者/观察者甚至可以通过其各自的用户界面来帮助纠正过程。从脚本中导出的广告与文本一起显示在实时。

3. 发明授权

US09710819B2 Real-time transcription system utilizing divided audio chunks 有权
公开(公告)号：US09710819B2
公开(公告)日：2017-07-18
申请号：US12618742
申请日：2009-11-15
申请人： Michael Eric Cloran , David Paul Heitzman , Mitchell Gregory Shields , Jeromey Russell Goetz
发明人： Michael Eric Cloran , David Paul Heitzman , Mitchell Gregory Shields , Jeromey Russell Goetz
IPC分类号： G10L15/26 , G06Q10/10 , H04M3/56 , G06Q30/02
CPC分类号： G06Q30/02 , G06Q10/10 , G06Q10/103 , G10L15/26 , H04M3/568
摘要： A computing system accepts audio from one or more sources, parses the audio into chunks, and transcribes the chunks in substantially real time. Some transcription is performed automatically, while other transcription is performed by humans who listen to the audio and enter the words spoken and/or the intent of the caller (such as directions given to the system). The system provides for participants a user interface that is updated in substantially real time with the transcribed text from the audio stream(s). A single audio line can be used for simple transcription, and multiple audio lines are used to provide a real-time transcript of a conference call, deposition, or the like. A pool of analysts creates, checks, and/or corrects transcription, and callers/observers can even assist in the correction process through their respective user interfaces. Ads derived from the transcript are displayed together with the text in substantially real time.

4. 发明申请

US20100061539A1 CONFERENCE CALL MANAGEMENT SYSTEM 有权
标题翻译：会议电话管理系统
公开(公告)号：US20100061539A1
公开(公告)日：2010-03-11
申请号：US12618743
申请日：2009-11-15
申请人： Michael Eric Cloran , Mitchell Gregory Shields , Theron Justin Lamm , Jason Aaron Kolb , Jeromey Russell Goetz , David Paul Heitzman
发明人： Michael Eric Cloran , Mitchell Gregory Shields , Theron Justin Lamm , Jason Aaron Kolb , Jeromey Russell Goetz , David Paul Heitzman
IPC分类号： H04M3/42
CPC分类号： G06Q30/02 , G06Q10/10
摘要： Systems and methods are described for improving connection to and management of conference calls. An inference/rules engine and human backed speech interpretation subsystem enable the system to efficiently use knowledge about the call to identify the caller and determine to which conference he or she should be connected. During the conference, a virtual assistant is available to interpret and execute system commands spoken by a caller, such as in a side conference accessed via DTMF tones.
摘要翻译：描述了用于改善与电话会议的连接和管理的系统和方法。推理/规则引擎和人为支持的语音解释子系统使得系统能够有效地使用关于呼叫的知识来识别呼叫者并确定他或她应该连接到哪个会议。在会议期间，虚拟助理可用于解释和执行呼叫者所说的系统命令，例如通过DTMF音调访问的侧面会议。

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