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1. 发明授权

US08165272B2 Automated dial tone verification and reporting 有权
标题翻译：自动拨号音验证和报告
公开(公告)号：US08165272B2
公开(公告)日：2012-04-24
申请号：US11976193
申请日：2007-10-22
申请人： Joseph S. Lindsey , Leo R. Quintanar , Druselle J. Walsh
发明人： Joseph S. Lindsey , Leo R. Quintanar , Druselle J. Walsh
IPC分类号： H04M1/24 , H04M3/08 , H04M3/22
CPC分类号： H04M3/30 , H04M3/42034 , H04Q3/72 , H04Q2213/13091
摘要： An automated system and associated methods that can be used to meet government compliance regulations are provided for testing and tracking the administration of Calling Line Identification (CLID) and Calling Party Name Identification (CPNID) information on various telephone lines (traditional circuit-based voice and evolving packet-based voice and data) for telecommunications systems. These systems can include large or small private branch exchange (PBX), key systems and equivalents, or Voice over Internet Protocol (VoIP) Call Management Servers. Capturing and recording CLID and CPNID on dial tone tests for any site location have been automated. Capabilities for recording, alerting, and reporting necessary data for internal and external auditing are provided. Centralizing real-time and historical records on phone line installation and modification activities can be generated and maintained. Verification of valid answer results for consumers' returned calls inbound to site locations can be performed. Ongoing monitoring by means of periodic automated telecommunications system-wide site dial-out to centralized compliance servers to record audit results (scheduled or on-demand) is available.
摘要翻译：提供了可用于满足政府合规规定的自动化系统和相关方法，用于测试和跟踪各种电话线路上的呼叫线路识别（CLID）和呼叫方名称识别（CPNID）信息的管理（传统的基于电路的语音和用于电信系统的基于分组的语音和数据的演进）。这些系统可以包括大型或小型专用分支交换机（PBX），关键系统和等效电话，或互联网语音协议（VoIP）呼叫管理服务器。捕获并记录任何站点位置的拨号音测试的CLID和CPNID已经被自动化。提供了记录，警报和报告内部和外部审计所需数据的能力。集中电话线安装和修改活动的实时和历史记录可以生成和维护。验证消费者返回到站点位置的返回呼叫的有效答案结果可以被执行。可以通过定期自动化电信全系统范围的现场拨出到集中的合规服务器进行持续监控，以记录审计结果（预定或点播）。

2. 发明授权

US07254219B1 Method and system for online call management 有权
标题翻译：在线通话管理方法和系统
公开(公告)号：US07254219B1
公开(公告)日：2007-08-07
申请号：US09660785
申请日：2000-09-13
申请人： Benjamin E. Hansen , Leo R. Quintanar , Scott Morrison
发明人： Benjamin E. Hansen , Leo R. Quintanar , Scott Morrison
IPC分类号： H04M1/64
CPC分类号： H04M1/2535 , H04M1/247 , H04M1/57 , H04M1/64 , H04M1/663 , H04M3/4281 , H04M3/436 , H04M2203/2011
摘要： A method of managing a telephone call from a calling station to a called station having a telephone service, where the called station is capable of connection to the Internet comprising the steps of forwarding the called station telephone service to an intermediate server upon the called station launching an Internet connection responsive to a telephone call from a calling station received by the intermediate server, sending a communication to the called station including available calling station identification information and a query to the called station via the Internet requesting a decision from a list of call disposition options for the telephone call receiving a decision from the called station choosing at least one call disposition option and performing an action according to the call disposition option.
摘要翻译：一种管理从呼叫站到具有电话服务的被叫站的电话呼叫的方法，其中所述被叫站能够连接到因特网，其包括以下步骤：在被叫站发起时将被叫站电话业务转发到中间服务器响应于来自中间服务器接收的呼叫站的电话呼叫的因特网连接，向呼叫站发送包括可用呼叫站识别信息的通信和经由因特网请求从呼叫处理列表中的被叫站的查询接收来自被叫站的决定的电话呼叫选择至少一个呼叫处理选项并根据呼叫处理选项执行动作的选项。

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