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    • 1. 发明申请
    • HIERARCHY FOR CHARACTERIZING INTERACTIONS WITH AN APPLICATION
    • 用于表征与应用的交互的分级
    • US20070266045A1
    • 2007-11-15
    • US11565490
    • 2006-11-30
    • Jyoti K. BansalLing ThioJeffrey R. Cobb
    • Jyoti K. BansalLing ThioJeffrey R. Cobb
    • G06F7/08
    • H04L67/125H04L67/14H04L67/146H04L67/22
    • Application runtime data is obtained from an application monitoring system which monitors execution of an application, and traffic monitoring data is obtained from a traffic monitoring system which monitors traffic to/from the application as the clients interact with the application. Corresponding application runtime data and traffic monitoring data can be selectively output to assist an operator in investigating an anomalous condition. The data can be classified and selectively output according to one or more hierarchies which characterize the interactions. The hierarchies can include a domain level, a business process level (where a domain is made up of a number of business processes), a business transaction level (where a business process is made up of different business transactions), an individual transaction level (where a business transaction is made up of different transactions), and a transaction component level (where a transaction is made up of one or more transaction components).
    • 应用程序运行时数据从监视应用程序的执行的应用程序监视系统获取,并且流量监控数据从流量监控系统获取,该流量监控系统在客户端与应用程序交互时监视与应用程序之间的流量。 可以选择性地输出相应的应用程序运行时数据和流量监控数据,以帮助操作者调查异常状况。 可以根据表征交互的一个或多个层次来对数据进行分类和选择性地输出。 层次结构可以包括域级别,业务流程级别(其中域由多个业务流程组成),业务交易级别(业务流程由不同的业务交易组成),个体交易级别 其中商业交易由不同的交易组成)和交易组件级别(其中交易由一个或多个交易组件组成)。
    • 2. 发明授权
    • System and method for measuring network round trip time by monitoring fast-response operations
    • 通过监控快速响应操作测量网络往返时间的系统和方法
    • US07006448B1
    • 2006-02-28
    • US09675310
    • 2000-09-29
    • Ling Thio
    • Ling Thio
    • G01R31/08
    • H04L43/0864H04L41/5096
    • A system and method is provided for measuring network round trip time by monitoring fast-response operations at one network endpoint, typically a client computer. A client computer of the system includes a network monitoring and analysis engine which monitors a sent packet for a fast-response operation. If a fast-response operation is detected, then the client computer assumes a server computer processed the packet substantially instantaneously. Thus, the processing time at the server computer is neglected as zero. The round trip time can then be approximated as the difference in time between when the client computer sent the packet and when the client computer received the response packet.
    • 提供了一种用于通过监视在一个网络端点(通常为客户端计算机)的快速响应操作来测量网络往返时间的系统和方法。 系统的客户端计算机包括网络监视和分析引擎,监视发送的分组以进行快速响应操作。 如果检测到快速响应操作,则客户端计算机假设服务器计算机基本上即时地处理该分组。 因此,服务器计算机处理时间被忽略为零。 然后可以将往返时间近似为客户端计算机发送分组与客户端计算机接收到响应分组之间的时间差。
    • 3. 发明授权
    • Automatic correlation of service level agreement and operating level agreement
    • 服务水平协议与运营水平协议的自动相关
    • US08578017B2
    • 2013-11-05
    • US11610409
    • 2006-12-13
    • Jeffrey R. CobbLing ThioBrian Zuzga
    • Jeffrey R. CobbLing ThioBrian Zuzga
    • G06F15/173
    • H04L43/00H04L41/5003H04L41/5009H04L41/5096H04L43/028H04L43/067H04L43/12
    • Data collected during runtime and associated with a service level agreement and operating level agreement for a network service are automatically correlated together. A network monitoring system monitors the network service during runtime to determine SLA and OLA violations. An SLA is tested against traffic monitoring data derived from monitoring traffic between a network service system and one or more users of the system. An OLA is tested against application runtime data generated from monitoring a transaction occurring between an application server and a backend or other internal entity of the network service system. The data collected during runtime can be correlated using a hierarchy based on business transactions or in some other manner. Because the traffic monitoring data and application runtime data are organized using a similar data hierarchy, the traffic monitoring data corresponding to an SLA may be correlated to the application runtime data corresponding to the same business transaction and one or more OLAs.
    • 在运行时收集的数据与网络服务的服务级别协议和操作级别协议相关联,自动相关。 网络监控系统在运行时监控网络服务,以确定SLA和OLA违规。 针对从监视网络服务系统与系统的一个或多个用户之间的流量得出的流量监控数据,测试SLA。 针对通过监视在应用服务器与网络服务系统的后端或其他内部实体之间发生的事务而生成的应用程序运行时数据,对OLA进行测试。 运行时收集的数据可以使用基于业务交易或其他方式的层次结构进行关联。 由于交通监控数据和应用程序运行时数据使用相似的数据层次结构进行组织,所以与SLA对应的流量监控数据可能与对应于同一业务事务和一个或多个OLA的应用程序运行时数据相关。
    • 4. 发明授权
    • Hierarchy for characterizing interactions with an application
    • 用于表征与应用程序的交互的层次结构
    • US07805510B2
    • 2010-09-28
    • US11565490
    • 2006-11-30
    • Jyoti K. BansalLing ThioJeffrey R. Cobb
    • Jyoti K. BansalLing ThioJeffrey R. Cobb
    • G06F15/173
    • H04L67/125H04L67/14H04L67/146H04L67/22
    • Application runtime data is obtained from an application monitoring system which monitors execution of an application, and traffic monitoring data is obtained from a traffic monitoring system which monitors traffic to/from the application as the clients interact with the application. Corresponding application runtime data and traffic monitoring data can be selectively output to assist an operator in investigating an anomalous condition. The data can be classified and selectively output according to one or more hierarchies which characterize the interactions. The hierarchies can include a domain level, a business process level (where a domain is made up of a number of business processes), a business transaction level (where a business process is made up of different business transactions), an individual transaction level (where a business transaction is made up of different transactions), and a transaction component level (where a transaction is made up of one or more transaction components).
    • 应用程序运行时数据从监视应用程序的执行的应用程序监视系统获取,并且流量监控数据从流量监控系统获取,该流量监控系统在客户端与应用程序交互时监视与应用程序之间的流量。 可以选择性地输出相应的应用程序运行时数据和流量监控数据,以帮助操作者调查异常状况。 可以根据表征交互的一个或多个层次来对数据进行分类和选择性地输出。 层次结构可以包括域级别,业务流程级别(其中域由多个业务流程组成),业务交易级别(业务流程由不同的业务交易组成),个体交易级别 其中商业交易由不同的交易组成)和交易组件级别(其中交易由一个或多个交易组件组成)。
    • 5. 发明授权
    • Monitoring related content requests
    • 监控相关内容请求
    • US08667147B2
    • 2014-03-04
    • US13049229
    • 2011-03-16
    • Ramesh ManiBrian ZuzgaLing Thio
    • Ramesh ManiBrian ZuzgaLing Thio
    • G06F15/16
    • H04L67/125H04L41/0213H04L43/12H04L67/02
    • Multiple transaction components that comprise a transaction are correlated using a GUID generated at a browser application. The transaction components may occur asynchronously or synchronously between a network browser and one or more applications. An identifier is generated for a set of network browser requests corresponding to a single user input or some other event and the identifier is included in each request. Server traffic and the servers processing the request are monitored and data which includes the identifier is generated. Data for the transaction with multiple transaction components is reported using the GUID associated with the transaction.
    • 构成事务的多个事务组件使用在浏览器应用程序生成的GUID相关联。 交易组件可能在网络浏览器和一个或多个应用程序之间异步或同步地发生。 针对与单个用户输入或某个其他事件相对应的一组网络浏览器请求生成标识符,并且该标识符被包括在每个请求中。 监视服务器流量和处理请求的服务器,并生成包含该标识符的数据。 使用与事务关联的GUID报告具有多个事务组件的事务的数据。
    • 6. 发明授权
    • Synthetic transactions to test blindness in a network system
    • 在网络系统中测试盲目的综合交易
    • US08650292B2
    • 2014-02-11
    • US13241938
    • 2011-09-23
    • Jon RuizLing ThioBrian Zuzga
    • Jon RuizLing ThioBrian Zuzga
    • G06F15/173
    • H04L43/50H04L41/5038
    • Synthetic transactions for a network system are generated based on monitoring of the network system to determine whether the network system may be blind to traffic. A process determines whether an application within an application server in a network system is processing traffic received by the application server, and whether a web server within the network system and in communication with the application server is receiving traffic that requires processing by the application. The process determines that the network system may be blind to the traffic, and, in response, generates a synthetic transaction instruction and a corresponding synthetic transaction to test whether the network system is blind to the traffic. Based on a response of the network system to the synthetic transaction, the process determines whether there is a malfunction of the application server or a period of low traffic activity of the application server.
    • 基于对网络系统的监视来生成网络系统的合成交易,以确定网络系统是否可能对业务无视。 过程确定网络系统中的应用服务器内的应用是处理应用服务器接收的业务,以及网络系统内的与应用服务器通信的Web服务器是否正在接收需要应用处理的流量。 该过程确定网络系统可能对流量是盲目的,并且作为响应,生成合成交易指令和相应的合成交易以测试网络系统是否对流量是盲目的。 基于网络系统对合成事务的响应,该过程确定应用服务器是否存在故障或应用服务器的低流量活动时段。
    • 7. 发明申请
    • Synthetic Transactions To Test Blindness In A Network System
    • 在网络系统中测试盲人的综合交易
    • US20120016983A1
    • 2012-01-19
    • US13241938
    • 2011-09-23
    • Jon RuizLing ThioBrian Zuzga
    • Jon RuizLing ThioBrian Zuzga
    • G06F15/16
    • H04L43/50H04L41/5038
    • Synthetic transactions for a network system are generated based on monitoring of the network system to determine whether the network system may be blind to traffic. A process determines whether an application within an application server in a network system is processing traffic received by the application server, and whether a web server within the network system and in communication with the application server is receiving traffic that requires processing by the application. The process determines that the network system may be blind to the traffic, and, in response, generates a synthetic transaction instruction and a corresponding synthetic transaction to test whether the network system is blind to the traffic. Based on a response of the network system to the synthetic transaction, the process determines whether there is a malfunction of the application server or a period of low traffic activity of the application server.
    • 基于对网络系统的监视来生成网络系统的合成交易,以确定网络系统是否可能对业务无视。 过程确定网络系统中的应用服务器内的应用是处理应用服务器接收的业务,以及网络系统内的与应用服务器通信的Web服务器是否正在接收需要应用处理的流量。 该过程确定网络系统可能对流量是盲目的,并且作为响应,生成合成交易指令和相应的合成交易以测试网络系统是否对流量是盲目的。 基于网络系统对合成事务的响应,该过程确定应用服务器是否存在故障或应用服务器的低流量活动时段。
    • 8. 发明授权
    • Monitoring related content requests
    • 监控相关内容请求
    • US07953850B2
    • 2011-05-31
    • US12244942
    • 2008-10-03
    • Ramesh ManiBrian ZuzgaLing Thio
    • Ramesh ManiBrian ZuzgaLing Thio
    • G06F15/16G06F15/173G06F15/177
    • H04L67/125H04L41/0213H04L43/12H04L67/02
    • Multiple transaction components that comprise a transaction are correlated using a GUID generated at a browser application. The transaction components may occur asynchronously or synchronously between a network browser and one or more applications. An identifier is generated for a set of network browser requests corresponding to a single user input or some other event and the identifier is included in each request. Server traffic and the servers processing the request are monitored and data which includes the identifier is generated. Data for the transaction with multiple transaction components is reported using the GUID associated with the transaction.
    • 构成事务的多个事务组件使用在浏览器应用程序生成的GUID相关联。 交易组件可能在网络浏览器和一个或多个应用程序之间异步或同步地发生。 针对与单个用户输入或某个其他事件相对应的一组网络浏览器请求生成标识符,并且该标识符被包括在每个请求中。 监视服务器流量和处理请求的服务器,并生成包含该标识符的数据。 使用与事务关联的GUID报告具有多个事务组件的事务的数据。
    • 9. 发明授权
    • Selecting instrumentation points for an application
    • 选择应用程序的检测点
    • US09009680B2
    • 2015-04-14
    • US11612058
    • 2006-12-18
    • Jeffrey R. CobbDaryl L. PuryearLing Thio
    • Jeffrey R. CobbDaryl L. PuryearLing Thio
    • G06F9/44G06F11/36
    • G06F11/3624G06F11/3612
    • Instrumentation points are selected for an application by running the application with comprehensive instrumentation of its components in a development mode. The application can be run by a human operator and/or load simulator which provides requests to the application. The instrumented components are monitored as the application runs. A subset of the components is selected based on criteria such as an order in which the instrumented components are invoked, whether resource utilization, such as consumption of processor cycles, exceeds a threshold, or a frequency with which components are called or call other components, and only that subset is instrumented in a production mode of the application. In one approach, the subset includes components which are invoked when traffic to/from the application matches a pattern provided by an interaction model. As a result, relevant instrumentation points can be identified.
    • 通过在开发模式下运行具有组件的综合测试功能的应用程序,为应用程序选择仪表点。 应用程序可以由向操作员和/或负载模拟器运行,该模拟器向应用程序提供请求。 随着应用程序运行,监视仪器化组件。 基于诸如调用被测试组件的顺序,资源利用率(例如处理器周期的消耗)超过阈值或组件被调用的频率或调用其他组件的标准来选择组件的子集, 并且只有该子集被测试在应用程序的生产模式中。 在一种方法中,子集包括当到/来自应用的流量与由交互模型提供的模式匹配时调用的组件。 因此,可以确定相关的仪表点。
    • 10. 发明授权
    • Integrating traffic monitoring data and application runtime data
    • 集成流量监控数据和应用程序运行时数据
    • US08656006B2
    • 2014-02-18
    • US11566454
    • 2006-12-04
    • Jeffrey R. CobbPatrick C. O'SullivanLing Thio
    • Jeffrey R. CobbPatrick C. O'SullivanLing Thio
    • G06F15/173
    • H04L41/5009H04L41/0213H04L41/5083H04L67/22
    • Information is obtained from an application monitoring system which monitors the execution of an application and a traffic monitoring system which monitors traffic between clients and the application. The clients interact with the application to perform transactions or other tasks. Traffic monitoring data, such as information regarding defects and incidents, and application runtime data, such as traces of invoked application components, can be integrated in an output such as an interface to provide an enhanced understanding of system performance. Related traffic monitoring data and application runtime data can be linked by a request-response pair identifier associated with a request provided to the application and a response provided by the application.
    • 信息从监视应用程序执行的应用程序监视系统和监视客户端与应用程序之间的流量的流量监控系统获取。 客户端与应用程序进行交互以执行事务或其他任务。 交通监控数据(例如有关缺陷和事件的信息)以及应用程序运行时数据(例如调用的应用程序组件的跟踪)可以集成在诸如接口的输出中,以提高对系统性能的了解。 可以通过与提供给应用的请求相关联的请求 - 响应对标识符和应用提供的响应来链接相关的流量监控数据和应用运行时数据。