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    • 7. 发明授权
    • Integrated service identity for different types of information exchange services
    • 综合服务身份为不同类型的信息交换服务
    • US09451096B2
    • 2016-09-20
    • US14324834
    • 2014-07-07
    • AT&T Intellectual Property I, L.P.
    • David J. PiepenbrinkLee M. ChowJames T. Sofos
    • H04L29/00H04M15/00G06Q30/02G06Q30/04G06Q30/00
    • H04M15/68G06Q30/016G06Q30/02G06Q30/04
    • A service provisioning method includes providing a differentiated set of information exchange services to a user. In some embodiments, differentiation between or among the provided services may include differentiated access networks, differentiated physical network layers, and/or differentiated service providers. An integrated service identity may be generated and/or maintained by the service provider(s) or by a third party. The integrated services identity may enable the user to define preference settings applicable to the information exchange services, to process billable events and activity and to issue integrated statements encompassing all of the information exchange services provided to the user, and enabling the user to access customer support services for any of the information exchange services and further enabling the logging of all customer support activities to the integrated service identity.
    • 服务提供方法包括向用户提供差分的一组信息交换服务。 在一些实施例中,提供的服务之间或之间的差异可以包括差异化接入网络,差异化物理网络层和/或差分服务提供商。 集成服务标识可由服务提供商或第三方生成和/或维护。 集成服务身份可以使得用户能够定义适用于信息交换服务的优选设置,处理可结算事件和活动,并发布包含提供给用户的所有信息交换服务的综合语句,并且使用户能够访问客户支持 任何信息交换服务的服务,并进一步使所有客户支持活动记录到集成服务身份。