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1. 发明申请

US20220058743A1 USER INTERACTIONS IN MOBILE DAMAGE ASSESSMENT AND CLAIMS PROCESSING 有权
公开(公告)号：US20220058743A1
公开(公告)日：2022-02-24
申请号：US14269387
申请日：2014-05-05
申请人： Allstate Insurance Company
发明人： Jennifer A. Brandmaier , Mark E. Faga , Robert H. Johnson , Daniel Koza , William Loo , Clint J. Marlow , Kurt M. Stricker
IPC分类号： G06Q40/08
摘要： Systems and methods provide for an automated system for analyzing damage and processing claims associated with an insured item, such as a vehicle. An enhanced claims processing server may analyze damage associated with the insured item using photos/video transmitted to the server from a user device (e.g., a mobile device). The mobile device may receive feedback from the server regarding the acceptability of submitted photos/video, and if the server determines that any of the submitted photos/video is unacceptable, the mobile device may capture additional photos/video until all of the data are deemed acceptable. To aid in damage analysis, the server may also interface with various internal and external databases storing reference images of undamaged items and cost estimate information for repairing previously analyzed damages to similar items. Further still, the server may generate a payment for compensating a claimant for repair of the insured item.

2. 发明申请

US20220012810A1 Application Facilitated Claims Damage Estimation 有权
公开(公告)号：US20220012810A1
公开(公告)日：2022-01-13
申请号：US16748206
申请日：2020-01-21
申请人： Allstate Insurance Company
发明人： Jennifer A. Brandmaier , Mark E. Faga , Robert H. Johnson , Daniel Koza , William Loo , Clint J. Marlow , Philip Peter Ramirez , Kurt M. Stricker
IPC分类号： G06Q40/08
摘要： Systems and methods provide for an automated system for analyzing damage to process claims associated with an insured item, such as a vehicle. An enhanced claims processing server may analyze damage associated with the insured item using photos/video transmitted to the server from a user device (e.g., a mobile device). The enhanced claims processing server may submit a signal that locks one or more portions of an application on the mobile device used to submit the photos/videos. The mobile device may receive feedback from the server regarding the acceptability of submitted photos/video. The photos may further be annotated using, for example, a touch screen display. An estimate, such as a cost estimate, may be determined for the damage associated with the insured item based on the photos and/or annotations.

3. 发明授权

US11094018B1 Connected home and alert notifications 有权
公开(公告)号：US11094018B1
公开(公告)日：2021-08-17
申请号：US16377743
申请日：2019-04-08
申请人： Allstate Insurance Company
发明人： Bryan Keith Corder , Robert H. Johnson , Regina Madigan , Carolyn Parker , Rothana Srey , Nicholas A. Suizzo , Sean P. Willett , Nan Zhang
IPC分类号： G06Q40/00 , G06Q40/08
摘要： Systems, methods, apparatuses and computer-readable media for receiving data from one or more sensors associated with one or more home devices, such as appliances, home systems, etc. are presented. In some examples, the data may be used to determine whether the home device is operating within an expected range. The data may be used to identify abnormal operating conditions in a first home. Based on the identified abnormal operating conditions a root cause of the abnormal operating conditions may be determined. A message may be transmitted to at least one additional home. The message may include the root cause of the abnormal operating conditions occurring in the first home. The message may be used to alert other homes to current conditions so that they can take preventive action. The data may also be used to determine an insurance rate or premium for participating homes.

4. 发明申请

US20200058093A1 Social Journey 审中-公开
公开(公告)号：US20200058093A1
公开(公告)日：2020-02-20
申请号：US16662942
申请日：2019-10-24
申请人： Allstate Insurance Company
发明人： Howard Hayes , Moises Norena , Robert H. Johnson
IPC分类号： G06Q50/30 , G01C21/34 , G01S19/13 , G06Q30/02
摘要： Methods, computer-readable media, software, and apparatuses provide a system that may facilitate communications between drivers who share a route. The system may allow communications to be sent from one driver to another driver and allow drivers to post queries to other drivers sharing a route. Computing devices in the vehicle may collect route data for the system to evaluate and to use in identifying drivers sharing a route.

5. 发明授权

US10552913B1 Enhanced claims damage estimation using aggregate display 有权
公开(公告)号：US10552913B1
公开(公告)日：2020-02-04
申请号：US14671617
申请日：2015-03-27
申请人： Allstate Insurance Company
发明人： Jennifer A. Brandmaier , Mark E. Faga , Robert H. Johnson , Philip Peter Ramirez , Kurt M. Stricker , Joshua E. Campbell
IPC分类号： G06Q40/08
摘要： Systems and methods provide for an automated system for analyzing damage to process claims associated with an insured item, such as a vehicle. An enhanced claims processing server may analyze damage associated with the insured item using photos/video transmitted to the server from a user device (e.g., a mobile device). The enhanced claims processing server may submit a signal that locks one or more portions of an application on the mobile device used to submit the photos/videos. The mobile device may receive feedback from the server regarding the acceptability of submitted photos/video. The photos may further be annotated using, for example, a touch screen display. An estimate, such as a cost estimate, may be determined for the damage associated with the insured item based on the photos and/or annotations.

6. 发明授权

US08712893B1 Enhanced claims damage estimation using aggregate display 有权
标题翻译：使用聚合显示增强索赔损失估计
公开(公告)号：US08712893B1
公开(公告)日：2014-04-29
申请号：US14076435
申请日：2013-11-11
申请人： Allstate Insurance Company
发明人： Jennifer A. Brandmaier , Mark E. Faga , Robert H. Johnson , Philip Peter Ramirez , Kurt M. Stricker , Joshua E. Campbell
IPC分类号： G06Q40/00
CPC分类号： G06Q40/08 , G06F17/3028
摘要： Systems and methods provide for an automated system for analyzing damage to process claims associated with an insured item, such as a vehicle. An enhanced claims processing server may analyze damage associated with the insured item using photos/video transmitted to the server from a user device (e.g., a mobile device). The enhanced claims processing server may submit a signal that locks one or more portions of an application on the mobile device used to submit the photos/videos. The mobile device may receive feedback from the server regarding the acceptability of submitted photos/video. The photos may further be annotated using, for example, a touch screen display. An estimate, such as a cost estimate, may be determined for the damage associated with the insured item based on the photos and/or annotations.
摘要翻译：系统和方法提供了用于分析与被保险物品（例如车辆）相关联的过程声明的损害的自动化系统。增强的权利要求处理服务器可以使用从用户设备（例如，移动设备）发送到服务器的照片/视频来分析与被保险物品相关联的损害。增强的权利要求处理服务器可以提交在用于提交照片/视频的移动装置上锁定应用程序的一个或多个部分的信号。移动设备可以从服务器接收关于所提交的照片/视频的可接受性的反馈。可以使用例如触摸屏显示器进一步注释照片。可以基于照片和/或注释来确定与被保险项目相关联的损害的估计，例如成本估计。

7. 发明授权

US11556997B1 Connected home and alert notifications 有权
公开(公告)号：US11556997B1
公开(公告)日：2023-01-17
申请号：US16911846
申请日：2020-06-25
申请人： Allstate Insurance Company
发明人： Bryan Keith Corder , Robert H. Johnson , Regina Madigan , Carolyn Parker , Rothana Srey , Nicholas A. Suizzo , Sean P. Willett , Nan Zhang
IPC分类号： G06Q40/00 , G06Q40/08
摘要： Systems, methods, apparatuses and computer-readable media for receiving data from one or more sensors associated with one or more home devices, such as appliances, home systems, etc. are presented. In some examples, the data may be used to determine whether the home device is operating within an expected range. The data may be used to identify abnormal operating conditions in a first home. Based on the identified abnormal operating conditions a root cause of the abnormal operating conditions may be determined. A message may be transmitted to at least one additional home. The message may include the root cause of the abnormal operating conditions occurring in the first home. The message may be used to alert other homes to current conditions so that they can take preventive action. The data may also be used to determine an insurance rate or premium for participating homes.

8. 发明申请

US20220343435A1 PROCESSING INSURED ITEMS HOLISTICALLY WITH MOBILE DAMAGE ASSESSMENT AND CLAIMS PROCESSING 有权
公开(公告)号：US20220343435A1
公开(公告)日：2022-10-27
申请号：US17862159
申请日：2022-07-11
申请人： Allstate Insurance Company
发明人： Jennifer A. Brandmaier , Mark E. Faga , Robert H. Johnson , Daniel Koza , William Loo , Clint J. Marlow , Kurt M. Stricker
IPC分类号： G06Q40/08
摘要： Systems and methods provide for an automated system for analyzing damage and processing claims associated with an insured item, such as a vehicle. An enhanced claims processing server may analyze damage associated with the insured item using photos/video transmitted to the server from a user device (e.g., a mobile device). The mobile device may receive feedback from the server regarding the acceptability of submitted photos/video, and if the server determines that any of the submitted photos/video is unacceptable, the mobile device may capture additional photos/video until all of the data are deemed acceptable. To aid in damage analysis, the server may also interface with various internal and external databases storing reference images of undamaged items and cost estimate information for repairing previously analyzed damages to similar items. Further still, the server may generate a payment for compensating a claimant for repair of the insured item.

9. 发明授权

US11386503B2 Processing insured items holistically with mobile damage assessment and claims processing 有权
公开(公告)号：US11386503B2
公开(公告)日：2022-07-12
申请号：US17008079
申请日：2020-08-31
申请人： Allstate Insurance Company
发明人： Jennifer A. Brandmaier , Mark E. Faga , Robert H. Johnson , Daniel Koza , William Loo , Clint J. Marlow , Kurt M. Stricker
IPC分类号： G06Q40/08 , G06V20/56
摘要： Systems and methods provide for an automated system for analyzing damage and processing claims associated with an insured item, such as a vehicle. An enhanced claims processing server may analyze damage associated with the insured item using photos/video transmitted to the server from a user device (e.g., a mobile device). The mobile device may receive feedback from the server regarding the acceptability of submitted photos/video, and if the server determines that any of the submitted photos/video is unacceptable, the mobile device may capture additional photos/video until all of the data are deemed acceptable. To aid in damage analysis, the server may also interface with various internal and external databases storing reference images of undamaged items and cost estimate information for repairing previously analyzed damages to similar items. Further still, the server may generate a payment for compensating a claimant for repair of the insured item.

10. 发明授权

US11062380B2 Geotagging location data 有权
公开(公告)号：US11062380B2
公开(公告)日：2021-07-13
申请号：US16550970
申请日：2019-08-26
申请人： Allstate Insurance Company
发明人： Ryan M. Briggs , Robert H. Johnson
IPC分类号： G06Q30/06 , G06K9/78 , G06K9/00 , H04W4/02 , G06Q10/08 , G06T7/70 , G06F16/583 , G06F16/9535
摘要： Systems and apparatuses for capturing an image of a vehicle for which roadside assistance is being requested are provided. The image may be captured by a mobile device and the mobile device may geotag location information to the image. The image and associated geotag location information may then be processed to determine a location of the vehicle and a roadside assistance issue for which service is being requested. The image may be further analyzed to determine a context including, a make, model and/or year of the vehicle, whether special equipment is needed to service the vehicle, whether the vehicle is located in a particular situation (e.g., within a structure, in a ditch, or the like). The information obtained from the image may be used to determine a type of service to provide to the vehicle and to identify one or more service providers to dispatch to the vehicle.

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