专利快速检索-快速检索全球专利，免费商用专利数据库-IPRDB

1. 发明授权

US08781097B2 Retrieving a voice print of a caller 有权
标题翻译：检索呼叫者的语音打印
公开(公告)号：US08781097B2
公开(公告)日：2014-07-15
申请号：US13367001
申请日：2012-02-06
申请人： Amit Aghara , Peeyush Jaiswal
发明人： Amit Aghara , Peeyush Jaiswal
IPC分类号： H04M5/00
CPC分类号： H04M3/42221 , H04M3/2218 , H04M3/5175 , H04M2201/41
摘要： A processor-implemented method, system, and/or computer program product retrieves a voice print of a caller to a call network. A processor generates a first voice print, a second voice print, and a third voice print of a caller who makes a call to a call network. The first voice print, the second voice print, and the third voice print are consolidated into a consolidated voice print. In response to a request for a particular voice print, the requested voice print is selectively retrieved from first voice print, the second voice print, and the third voice print in the consolidated voice print, and then sent to the requester.
摘要翻译：处理器实现的方法，系统和/或计算机程序产品将呼叫者的语音打印检索到呼叫网络。处理器产生对呼叫网络进行呼叫的呼叫者的第一语音打印，第二语音打印和第三语音打印。第一个语音打印，第二个语音打印和第三个语音打印合并到一个统一的语音打印中。响应于对特定语音打印的请求，从合并语音打印中的第一语音打印，第二语音打印和第三语音打印中选择性地检索所请求的语音打印，然后发送到请求者。

2. 发明授权

US08139754B2 Correlating call log files using voice prints 有权
标题翻译：使用语音打印关联呼叫日志文件
公开(公告)号：US08139754B2
公开(公告)日：2012-03-20
申请号：US12582387
申请日：2009-10-20
申请人： Amit Aghara , Peeyush Jaiswal
发明人： Amit Aghara , Peeyush Jaiswal
IPC分类号： H04M5/00 , H04M1/64
CPC分类号： H04M3/42221 , H04M3/2218 , H04M3/5175 , H04M2201/41
摘要： A system is presented for logging and recording a call to a call network. The system comprises a voice print logic for generating a voice print of a caller who is making a call to a call network. A telecom routing switch generates a correlated telecom router switch log file by appending the voice print of the caller to a telecom router switch log file for the call. A telecom software system generates a correlated telecom software system log file by appending the voice print of the caller to a telecom software system log file for the call. A contact center agent generates a correlated contact center agent log file by appending the voice print of the caller to a contact center agent log file for the call. The voice print is utilized to retrieve and to consolidate the correlated telecom router switch log file, the correlated telecom software system log file, and the correlated contact center agent log file into a single correlated file for the call.
摘要翻译：提出了一种用于记录和记录呼叫到呼叫网络的系统。该系统包括用于生成正在呼叫呼叫网络的呼叫者的语音打印的语音打印逻辑。电信路由交换机通过将呼叫者的语音打印附加到用于呼叫的电信路由器交换机日志文件来生成相关的电信路由器交换机日志文件。电信软件系统通过将呼叫者的语音打印附加到用于呼叫的电信软件系统日志文件来生成相关的电信软件系统日志文件。联络中心代理通过将呼叫者的语音打印附加到呼叫的联络中心代理日志文件来生成相关的联络中心代理日志文件。语音打印用于检索并将相关的电信路由器交换机日志文件，相关的电信软件系统日志文件和相关的联络中心代理日志文件合并到用于该呼叫的单个相关文件中。

3. 发明授权

US08019814B2 Service for standardization of resource metadata models via social networking—arriving at an agreed upon (standard) resource meta-model via social consensus 失效
标题翻译：通过社交网络标准化资源元数据模型的服务 - 通过社会共识达成商定的（标准）资源元模型
公开(公告)号：US08019814B2
公开(公告)日：2011-09-13
申请号：US12623617
申请日：2009-11-23
申请人： Akram Bou-Ghannam , Amit Aghara , Pradeep P. Mansey , John Williams Miller
发明人： Akram Bou-Ghannam , Amit Aghara , Pradeep P. Mansey , John Williams Miller
IPC分类号： G06F15/16
CPC分类号： G06Q30/02
摘要： Disclosed are systems and methods for generating standardized models for a resource via social computing. The disclosed systems and methods generate standardized models for resources via social computing and include receiving a request for the registration of a resource from a first client; collecting data defining at least one property of the resource to be registered and registering the resource with a server having a plurality of clients. The method also includes receiving subsequent request for the registration of a substantially similar resource from a second client; providing the subsequent client with earlier collected data from other clients defining the properties of the existing resource, and receiving data chosen by the subsequent client defining the properties of the new substantially similar resource. The method further includes weighting the collected data defining at least one property of the resource based on the frequency of selection of the data to define at least one of the property of the resource by clients of the server registering a substantially similar resource and designating a consensus, of the plurality of clients, of the defining properties of the substantially similar resources as the defining properties for a synthetic standard format model for the resource and substantially similar resources based on the weighted data.
摘要翻译：公开了通过社交计算为资源生成标准化模型的系统和方法。所公开的系统和方法通过社会计算产生用于资源的标准化模型，并且包括从第一客户端接收资源的注册请求; 收集定义要注册的资源的至少一个属性的数据，并与具有多个客户端的服务器注册资源。该方法还包括接收来自第二客户端的用于注册基本相似的资源的后续请求; 向后续客户端提供定义现有资源的属性的其他客户端的早期收集的数据，以及接收由后续客户端选择的定义新的基本相似资源的属性的数据。该方法还包括基于数据选择的频率来加权定义资源的至少一个属性的所收集的数据，以定义服务器的客户端对资源的属性中的至少一个进行登记，该服务器登记基本相似的资源并指定一致性多个客户端中的基本相似资源的定义属性的定义属性，作为用于资源的合成标准格式模型的定义属性以及基于加权数据的基本相似的资源。

4. 发明申请

US20110125828A1 Service for Standardization of Resource Metadata Models Via Social Networking - Arriving at an Agreed Upon (Standard) Resource Meta-Model Via Social Consensus 失效
标题翻译：通过社交网络实现资源元数据模型标准化服务 - 通过社会共识达成协议（标准）资源元模型
公开(公告)号：US20110125828A1
公开(公告)日：2011-05-26
申请号：US12623617
申请日：2009-11-23
申请人： Amit Aghara , Akram Bou-Ghannam , Pradeep P. Mansey , John W. Miller
发明人： Amit Aghara , Akram Bou-Ghannam , Pradeep P. Mansey , John W. Miller
IPC分类号： G06F15/16
CPC分类号： G06Q30/02
摘要： Disclosed are systems and methods for generating standardized models for a resource via social computing. The disclosed systems and methods generate standardized models for resources via social computing and include receiving a request for the registration of a resource from a first client; collecting data defining at least one property of the resource to be registered and registering the resource with a server having a plurality of clients. The method also includes receiving subsequent request for the registration of a substantially similar resource from a second client; providing the subsequent client with earlier collected data from other clients defining the properties of the existing resource, and receiving data chosen by the subsequent client defining the properties of the new substantially similar resource. The method further includes weighting the collected data defining at least one property of the resource based on the frequency of selection of the data to define at least one of the property of the resource by clients of the server registering a substantially similar resource and designating a consensus, of the plurality of clients, of the defining properties of the substantially similar resources as the defining properties for a synthetic standard format model for the resource and substantially similar resources based on the weighted data.
摘要翻译：公开了通过社交计算为资源生成标准化模型的系统和方法。所公开的系统和方法通过社会计算产生用于资源的标准化模型，并且包括从第一客户端接收资源的注册请求; 收集定义要注册的资源的至少一个属性的数据，并与具有多个客户端的服务器注册资源。该方法还包括接收来自第二客户端的用于注册基本相似的资源的后续请求; 向后续客户端提供定义现有资源的属性的其他客户端的早期收集的数据，以及接收由后续客户端选择的定义新的基本相似资源的属性的数据。该方法还包括基于数据选择的频率来加权定义资源的至少一个属性的所收集的数据，以定义服务器的客户端对资源的属性中的至少一个进行登记，该服务器登记基本相似的资源并指定一致性多个客户端中的基本相似资源的定义属性的定义属性，作为用于资源的合成标准格式模型的定义属性以及基于加权数据的基本相似的资源。

你已经成功收藏专利！

检索式保存成功!

IPRDB

热门服务

关于我们

友情链接

联系方式