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1. 发明授权

US10142587B1 Automatic detection of a cable trap 有权
公开(公告)号：US10142587B1
公开(公告)日：2018-11-27
申请号：US15901304
申请日：2018-02-21
申请人： CSC Holdings, LLC
发明人： Eric Joseph Godas
IPC分类号： H04N7/16 , H04N7/10 , H04L12/24 , H04N21/61
摘要： Firmware is installed in a cable modem, enabling detection of the presence or absence of a cable trap in the feed of a customer location. Such a cable modem includes a trap-detection module and a trap-detection object. The trap-detection module is configured to determine whether a signal is present at a cable-television frequency. The trap-detection object is configured to store data as to whether the signal is present and support polling by providing the stored data in response to a received polling command.

2. 发明授权

US11516177B1 Detecting and remediating non-responsive customer premise equipment 有权
公开(公告)号：US11516177B1
公开(公告)日：2022-11-29
申请号：US16933032
申请日：2020-07-20
申请人： CSC HOLDINGS, LLC
发明人： John Patrick Pomeroy , Eric Joseph Godas , David Wang , Andy Zovich , Kevin Fowler , Paul Hess
IPC分类号： H04L61/103 , H04L43/0811 , H04L41/0654 , H04L43/0817 , H04L43/10 , H04L1/24 , H04L12/28 , H04L61/5007 , H04L101/622
摘要： In a cable network, embodiments detect and remediate a non-responsive customer premise equipment (CPE) device in a customer's premise with minimal or no interaction with a customer. Embodiments may detect and remediate a non-responsive CPE device without rebooting the non-responsive CPE device or the associated cable modem. Embodiments include troubleshooting a data link layer (e.g., Open System Interconnection (OSI) layer 2, or media access control (MAC) layer) and a network layer (e.g., OSI layer 3, or Internet layer) between a service operator network and the non-responsive CPE device. Embodiments include a guided integration and a proactive integration method, computer program product, and system to reduce and/or eliminate the need for a customer service representative to reboot a cable modem, and/or for a customer to reboot a non-responsive CPE device resulting in a fast and less disruptive service experience for the customer.

3. 发明授权

US10477142B1 Automatic detection of a cable trap 有权
公开(公告)号：US10477142B1
公开(公告)日：2019-11-12
申请号：US16167895
申请日：2018-10-23
申请人： CSC Holdings, LLC
发明人： Eric Joseph Godas
IPC分类号： H04N7/10 , H04L12/24 , H04N21/61
摘要： Firmware is installed in a cable modem, enabling detection of the presence or absence of a cable trap in the feed of a customer location. Such a cable modem includes a trap-detection module and a trap-detection object. The trap-detection module is configured to determine whether a signal is present at a cable-television frequency. The trap-detection object is configured to store data as to whether the signal is present and support polling by providing the stored data in response to a received polling command.

4. 发明授权

US08640157B2 Automatic detection of a cable trap 有权
标题翻译：自动检测电缆陷阱
公开(公告)号：US08640157B2
公开(公告)日：2014-01-28
申请号：US13679918
申请日：2012-11-16
申请人： CSC Holdings, LLC
发明人： Eric Joseph Godas
IPC分类号： H04N7/16 , H04N7/173 , H04B3/46 , H04B17/00 , H04Q1/20
CPC分类号： H04N7/102 , H04L41/0213 , H04L41/0681 , H04N7/104 , H04N21/6106 , H04N21/6118
摘要： Firmware is installed in a cable modem, enabling detection of the presence or absence of a cable trap in the feed of a customer location. Such a cable modem includes a trap-detection module and a trap-detection object. The trap-detection module is configured to determine whether a video signal is present at a cable-television frequency. The trap-detection object is configured to store data as to whether the video signal is present. For example, a first piece of data is stored if the video signal is present, indicating absence of a properly functioning cable trap between a cable head-end and the cable modem. A second piece of data is stored if the video signal is absent, indicating presence of a properly functioning cable trap between the cable head-end and the cable modem.
摘要翻译：固件安装在电缆调制解调器中，可以检测客户位置的馈送中是否存在电缆陷阱。这种电缆调制解调器包括陷阱检测模块和陷阱检测对象。陷阱检测模块被配置为确定视频信号是否以有线电视频率存在。陷阱检测对象被配置为存储关于视频信号是否存在的数据。例如，如果存在视频信号，则存储第一条数据，指示在电缆头端和电缆调制解调器之间没有正常工作的电缆陷阱。如果视频信号不存在，则存储第二条数据，指示在电缆头端和电缆调制解调器之间存在正常工作的电缆陷阱。

5. 发明授权

US10721034B1 Detection and remediation of non-responsive customer premises equipment 有权
公开(公告)号：US10721034B1
公开(公告)日：2020-07-21
申请号：US16056294
申请日：2018-08-06
申请人： CSC HOLDINGS, LLC
发明人： John Patrick Pomeroy , Eric Joseph Godas , David Wang , Andy Zovich , Kevin Fowler , Paul Hess
IPC分类号： H04L1/24 , H04L29/12
摘要： In a cable network, embodiments detect and remediate a non-responsive customer premise equipment (CPE) device in a customer's premise with minimal or no interaction with a customer. Embodiments may detect and remediate a non-responsive CPE device without rebooting the non-responsive CPE device or the associated cable modem. Embodiments include troubleshooting a data link layer (e.g., Open System Interconnection (OSI) layer 2, or media access control (MAC) layer) and a network layer (e.g., OSI layer 3, or Internet layer) between a service operator network and the non-responsive CPE device. Embodiments include a guided integration and a proactive integration method, computer program product, and system to reduce and/or eliminate the need for a customer service representative to reboot a cable modem, and/or for a customer to reboot a non-responsive CPE device resulting in a fast and less disruptive service experience for the customer.

6. 发明授权

US09936160B1 Automatic detection of a cable trap 有权
公开(公告)号：US09936160B1
公开(公告)日：2018-04-03
申请号：US14808403
申请日：2015-07-24
申请人： CSC Holdings, LLC
发明人： Eric Joseph Godas
IPC分类号： H04N7/16 , H04N7/10 , H04L12/24 , H04N21/61
CPC分类号： H04N7/102 , H04L41/0213 , H04L41/0681 , H04N7/104 , H04N21/6106 , H04N21/6118
摘要： Firmware is installed in a cable modem, enabling detection of the presence or absence of a cable trap in the feed of a customer location. Such a cable modem includes a trap-detection module and a trap-detection object. The trap-detection module is configured to determine whether a signal is present at a cable-television frequency. The trap-detection object is configured to store data as to whether the signal is present and support polling by providing the stored data in response to a received polling command.

7. 发明授权

US09331933B2 Method and system for redirecting networked traffic 有权
公开(公告)号：US09331933B2
公开(公告)日：2016-05-03
申请号：US14072999
申请日：2013-11-06
申请人： CSC Holdings, LLC
发明人： Eric Joseph Godas , Stephen Kramer
IPC分类号： H04L12/725 , H04L29/06 , H04L29/08
CPC分类号： H04L45/304 , H04L45/302 , H04L45/308 , H04L63/0272 , H04L63/101 , H04L67/2814 , H04L67/322 , H04L67/327 , H04L69/22
摘要： A method of redirecting network traffic from a first, uncontrolled network to a second, controlled network by rewriting the Type of Service field in the header information of an Internet Protocol (IP) packet so as to include a service code indicating that the IP packet cannot access the uncontrolled network, thereby redirecting the network traffic to a second network element.

8. 发明申请

US20140071991A1 METHOD AND SYSTEM FOR REDIRECTING NETWORKED TRAFFIC 有权
标题翻译：用于重组网络交通的方法和系统
公开(公告)号：US20140071991A1
公开(公告)日：2014-03-13
申请号：US14072999
申请日：2013-11-06
申请人： CSC Holdings, LLC
发明人： Eric Joseph Godas , Stephen Kramer
IPC分类号： H04L12/725
CPC分类号： H04L45/304 , H04L45/302 , H04L45/308 , H04L63/0272 , H04L63/101 , H04L67/2814 , H04L67/322 , H04L67/327 , H04L69/22
摘要： A method of redirecting network traffic from a first, uncontrolled network to a second, controlled network by rewriting the Type of Service field in the header information of an Internet Protocol (IP) packet so as to include a service code indicating that the IP packet cannot access the uncontrolled network, thereby redirecting the network traffic to a second network element.
摘要翻译：通过重写因特网协议（IP）分组的报头信息中的服务类型字段来将网络业务从第一，不受控制的网络重定向到第二受控网络的方法，以便包括指示IP分组不能访问不受控制的网络，从而将网络流量重定向到第二网络元件。

9. 发明授权

US10069605B1 System and method for the detection and remediation of non-responsive customer premises equipment 有权
公开(公告)号：US10069605B1
公开(公告)日：2018-09-04
申请号：US15389027
申请日：2016-12-22
申请人： CSC HOLDINGS, LLC
发明人： John Patrick Pomeroy , Eric Joseph Godas , David Wang , Andy Zovich , Kevin Fowler , Paul Hess
IPC分类号： H04L1/24 , H04L29/12
摘要： In a cable network, embodiments detect and remediate a non-responsive customer premise equipment (CPE) device in a customer's premise with minimal or no interaction with a customer. Embodiments may detect and remediate a non-responsive CPE device without rebooting the non-responsive CPE device or the associated cable modem. Embodiments include troubleshooting a data link layer (e.g., Open System Interconnection (OSI) layer 2, or media access control (MAC) layer) and a network layer (e.g., OSI layer 3, or Internet layer) between a service operator network and the non-responsive CPE device. Embodiments include a guided integration and a proactive integration method, computer program product, and system to reduce and/or eliminate the need for a customer service representative to reboot a cable modem, and/or for a customer to reboot a non-responsive CPE device resulting in a fast and less disruptive service experience for the customer.

10. 发明授权

US09577797B1 System and method for the detection and remediation of non-responsive customer premises equipment 有权
标题翻译：用于检测和修复无响应客户驻地设备的系统和方法
公开(公告)号：US09577797B1
公开(公告)日：2017-02-21
申请号：US14193826
申请日：2014-02-28
申请人： CSC HOLDINGS, LLC
发明人： John Patrick Pomeroy , Eric Joseph Godas , David Wang , Andy Zovich , Kevin Fowler , Paul Hess
IPC分类号： H04L1/24
CPC分类号： H04L61/103 , H04L12/2898 , H04L41/0672 , H04L43/0811 , H04L43/0817 , H04L43/10 , H04L61/2007 , H04L61/6022
摘要： In a cable network, embodiments detect and remediate a non-responsive customer premise equipment (CPE) device in a customer's premise with minimal or no interaction with a customer. Embodiments may detect and remediate a non-responsive CPE device without rebooting the non-responsive CPE device or the associated cable modem. Embodiments include troubleshooting a data link layer (e.g., Open System Interconnection (OSI) layer 2, or media access control (MAC) layer) and a network layer (e.g., OSI layer 3, or Internet layer) between a service operator network and the non-responsive CPE device. Embodiments include a guided integration and a proactive integration method, computer program product, and system to reduce and/or eliminate the need for a customer service representative to reboot a cable modem, and/or for a customer to reboot a non-responsive CPE device resulting in a fast and less disruptive service experience for the customer.
摘要翻译：在有线网络中，实施例在客户的前提下检测和修复无响应的客户驻地设备（CPE）设备，而与客户的交互最小化或不相互影响。实施例可以在不重新启动不响应CPE设备或相关联的电缆调制解调器的情况下检测和修复不响应CPE设备。实施例包括在服务运营商网络和服务运营商网络之间对数据链路层（例如，开放系统互连（OSI）层2或媒体访问控制（MAC）层）以及网络层（例如，OSI层3或因特网层）无响应CPE设备。实施例包括导向集成和主动集成方法，计算机程序产品和系统，以减少和/或消除对客户服务代表重新启动电缆调制解调器的需求，和/或为客户重新启动无响应CPE设备为客户带来快速，少破坏性的服务体验。

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