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    • 1. 发明申请
    • SYSTEMS AND METHODS FOR BEHAVIORAL PATTERN MINING
    • 用于行为图案采矿的系统和方法
    • US20130346447A1
    • 2013-12-26
    • US13529111
    • 2012-06-21
    • Changjun WuShanmuga-Nathan GnanasambandamGueyoung JungShi Zhao
    • Changjun WuShanmuga-Nathan GnanasambandamGueyoung JungShi Zhao
    • G06F17/30
    • G06F17/30876G06F17/30867
    • Methods and systems of performing data mining may include receiving a plurality of web log records and a plurality of call log records; associating one or more web log records with a call log record, wherein the associated user for each of the associated one or more web log records and the call log record are the same; identifying one or more patterns among the web log records for the plurality of call log records, wherein each pattern comprises one or more web accesses, a time stamp at which each of the one or more web accesses is performed and the call topic for the call log record; identifying one or more web log records associated with a new call, and predicting a call topic for the new call based on at least one pattern and the one or more web log records.
    • 执行数据挖掘的方法和系统可以包括接收多个web日志记录和多个呼叫记录记录; 将一个或多个Web日志记录与呼叫记录记录相关联,其中,所述相关联的一个或多个web日志记录中的每一个的关联用户和所述呼叫记录记录是相同的; 识别用于多个呼叫记录记录的web日志记录中的一个或多个模式,其中每个模式包括一个或多个web访问,执行一个或多个web访问中的每一个执行的时间戳以及用于呼叫的呼叫主题 日志记录; 识别与新呼叫相关联的一个或多个web日志记录,以及基于至少一个模式和所述一个或多个web日志记录来预测新呼叫的呼叫主题。
    • 2. 发明授权
    • Systems and methods for behavioral pattern mining
    • 行为模式挖掘的系统和方法
    • US09305104B2
    • 2016-04-05
    • US13529111
    • 2012-06-21
    • Changjun WuShanmuga-Nathan GnanasambandamGueyoung JungShi Zhao
    • Changjun WuShanmuga-Nathan GnanasambandamGueyoung JungShi Zhao
    • G06F7/00G06F17/00G06F17/30
    • G06F17/30876G06F17/30867
    • Methods and systems of performing data mining may include receiving a plurality of web log records and a plurality of call log records; associating one or more web log records with a call log record, wherein the associated user for each of the associated one or more web log records and the call log record are the same; identifying one or more patterns among the web log records for the plurality of call log records, wherein each pattern comprises one or more web accesses, a time stamp at which each of the one or more web accesses is performed and the call topic for the call log record; identifying one or more web log records associated with a new call, and predicting a call topic for the new call based on at least one pattern and the one or more web log records.
    • 执行数据挖掘的方法和系统可以包括接收多个web日志记录和多个呼叫记录记录; 将一个或多个Web日志记录与呼叫记录记录相关联,其中,所述相关联的一个或多个web日志记录中的每一个的关联用户和所述呼叫记录记录是相同的; 识别用于所述多个呼叫记录记录的所述web日志记录中的一个或多个模式,其中每个模式包括一个或多个web访问,执行所述一个或多个web访问中的每一个的时间戳以及所述呼叫的呼叫话题 日志记录; 识别与新呼叫相关联的一个或多个web日志记录,以及基于至少一个模式和所述一个或多个web日志记录来预测新呼叫的呼叫主题。