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1. 发明授权

US08983975B2 Systems and methods for measuring and managing distributed online conversations 有权
标题翻译：用于测量和管理分布式在线对话的系统和方法
公开(公告)号：US08983975B2
公开(公告)日：2015-03-17
申请号：US12918279
申请日：2009-02-23
申请人： Christopher Kenton , Terry Dean Blankers , Aria Haghighi
发明人： Christopher Kenton , Terry Dean Blankers , Aria Haghighi
IPC分类号： G06F17/30 , G06Q30/00
CPC分类号： G06Q30/00
摘要： A system (10) for measuring and managing distributed online conversations accessible via a network (20) comprises memory (3812) and an online conversation monitoring system (12) communicatively coupled to the network and communicatively coupled to the memory and being configured to create and manage search topics and queries, to search sites on the network utilizing the search topics and queries to identify relevant online conversations related to an entity, to capture relevant online conversations related to the entity, to store in the memory each captured relevant online conversation as a discrete incident associated with the entity to which it is relevant, to score each discrete incident according to a set of metrics, and to present scored incidents to the entity to which relevant online conversation relates.
摘要翻译：一种用于测量和管理经由网络（20）可访问的分布式在线对话的系统（10）包括通信地耦合到所述网络并且通信地耦合到所述存储器的存储器（3812）和在线会话监控系统（12），并且被配置为：管理搜索主题和查询，使用搜索主题和查询搜索网络上的网站，以识别与实体相关的相关在线对话，捕获与该实体相关的相关在线对话，将每个捕获的相关在线对话存储在内存中作为与其相关的实体相关联的离散事件，根据一组度量来对每个离散事件进行评分，并将得分的事件呈现给相关在线对话涉及的实体。

2. 发明申请

US20100325107A1 SYSTEMS AND METHODS FOR MEASURING AND MANAGING DISTRIBUTED ONLINE CONVERSATIONS 审中-公开
标题翻译：用于测量和管理分布式在线对话的系统和方法
公开(公告)号：US20100325107A1
公开(公告)日：2010-12-23
申请号：US12918279
申请日：2009-02-23
申请人： Christopher Kenton , Terry Dean Blankers , Aria Haghighi
发明人： Christopher Kenton , Terry Dean Blankers , Aria Haghighi
IPC分类号： G06F17/30
CPC分类号： G06Q30/00
摘要： A system (10) for measuring and managing distributed online conversations accessible via a network (20) comprises memory (3812) and an online conversation monitoring system (12) communicatively coupled to the network and communicatively coupled to the memory and being configured to create and manage search topics and queries, to search sites on the network utilizing the search topics and queries to identify relevant online conversations related to an entity, to capture relevant online conversations related to the entity, to store in the memory each captured relevant online conversation as a discrete incident associated with the entity to which it is relevant, to score each discrete incident according to a set of metrics, and to present scored incidents to the entity to which relevant online conversation relates.
摘要翻译：一种用于测量和管理经由网络（20）可访问的分布式在线对话的系统（10）包括通信地耦合到所述网络并且通信地耦合到所述存储器的存储器（3812）和在线会话监控系统（12），并且被配置为：管理搜索主题和查询，使用搜索主题和查询搜索网络上的网站，以识别与实体相关的相关在线对话，捕获与该实体相关的相关在线对话，将每个捕获的相关在线对话存储在内存中作为与其相关的实体相关联的离散事件，根据一组度量来对每个离散事件进行评分，并将得分的事件呈现给相关在线对话涉及的实体。

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