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1. 发明授权

US07725385B2 System and method for facilitating the handling of a dispute using disparate architectures 有权
标题翻译：使用不同体系结构方便处理争议的系统和方法
公开(公告)号：US07725385B2
公开(公告)日：2010-05-25
申请号：US10391492
申请日：2003-03-18
申请人： Coby Royer , Judith Continelli , Sandra Hazeltine
发明人： Coby Royer , Judith Continelli , Sandra Hazeltine
IPC分类号： G06Q40/00
CPC分类号： G06Q10/10 , G06Q20/02 , G06Q20/10 , G06Q20/102 , G06Q20/403 , G06Q30/06 , G06Q40/025 , G06Q50/182
摘要： A system is disclosed for handling post transactional credit disputes in real-time via a variety of transactional environments and architectures. The system includes one or more workstations linked to a communication channel and one or more servers with at least one having capability of displaying a plurality of pre-existing dispute handling forms. A party in dispute may access the forms, choose an appropriate dispute handling form, provide data in the pre-defined requested fields on the form, and transmit the form over the communication channel to a server for processing. A server accepts a User ID and password from a user, retrieves and displays a set of dispute handling forms, receives input entered on the forms, routes the forms to a second user in dispute, and makes the forms available for viewing to the second user. The program may further index the data entered on the forms using a code-based method.
摘要翻译：披露了一种通过各种事务环境和体系结构实时处理事务后信用纠纷的系统。该系统包括链接到通信信道的一个或多个工作站和具有显示多个先前存在的争议处理形式的能力的至少一个的一个或多个服务器。争议方可以访问表单，选择适当的争议处理表单，在表单上的预定义请求字段中提供数据，并通过通信通道将表单发送到服务器进行处理。服务器接受用户的用户ID和密码，检索和显示一组争议处理表单，接收表单上输入的输入，将表单路由到第二个用户，并使表单可供第二个用户查看。该程序可以使用基于代码的方法进一步索引在表单上输入的数据。

2. 发明授权

US08332310B2 System and method for facilitating the handling of a dispute using disparate architecture 有权
标题翻译：使用不同架构促进纠纷处理的系统和方法
公开(公告)号：US08332310B2
公开(公告)日：2012-12-11
申请号：US12731036
申请日：2010-03-24
申请人： Coby Royer , Judith Continelli , Sandra W. Hazeltin
发明人： Coby Royer , Judith Continelli , Sandra W. Hazeltin
IPC分类号： G06Q40/00
CPC分类号： G06Q10/10 , G06Q20/02 , G06Q20/10 , G06Q20/102 , G06Q20/403 , G06Q30/06 , G06Q40/025 , G06Q50/182
摘要： A system is disclosed for handling post transactional credit disputes in real-time via a variety of transactional environments and architectures. The system includes one or more workstations linked to a communication channel and one or more servers with at least one having capability of displaying a plurality of pre-existing dispute handling forms. A party in dispute may access the forms, choose an appropriate dispute handling form, provide data in the pre-defined requested fields on the form, and transmit the form over the communication channel to a server for processing. A server accepts a User ID and password from a user, retrieves and displays a set of dispute handling forms, receives input entered on the forms, routes the forms to a second user in dispute, and makes the forms available for viewing to the second user. The program may further index the data entered on the forms using a code-based method.
摘要翻译：披露了一种通过各种事务环境和体系结构实时处理事务后信用纠纷的系统。该系统包括链接到通信信道的一个或多个工作站和具有显示多个先前存在的争议处理形式的能力的至少一个的一个或多个服务器。争议方可以访问表单，选择适当的争议处理表单，在表单上的预定义请求字段中提供数据，并通过通信通道将表单发送到服务器进行处理。服务器接受用户的用户ID和密码，检索和显示一组争议处理表单，接收表单上输入的输入，将表单路由到第二个用户，并使表单可供第二个用户查看。该程序可以使用基于代码的方法进一步索引在表单上输入的数据。

3. 发明申请

US20100179913A1 System and Method for Facilitating the Handling of a Dispute Using Disparate Architecture 有权
标题翻译：使用不同的架构促进争议处理的系统和方法
公开(公告)号：US20100179913A1
公开(公告)日：2010-07-15
申请号：US12731036
申请日：2010-03-24
申请人： Coby Royer , Judith Continelli , Sandra W. Hazeltine
发明人： Coby Royer , Judith Continelli , Sandra W. Hazeltine
IPC分类号： G06Q10/00 , G06F15/16 , G06F3/048 , G06Q40/00
CPC分类号： G06Q10/10 , G06Q20/02 , G06Q20/10 , G06Q20/102 , G06Q20/403 , G06Q30/06 , G06Q40/025 , G06Q50/182
摘要： A system is disclosed for handling post transactional credit disputes in real-time via a variety of transactional environments and architectures. The system includes one or more workstations linked to a communication channel and one or more servers with at least one having capability of displaying a plurality of pre-existing dispute handling forms. A party in dispute may access the forms, choose an appropriate dispute handling form, provide data in the pre-defined requested fields on the form, and transmit the form over the communication channel to a server for processing. A server accepts a User ID and password from a user, retrieves and displays a set of dispute handling forms, receives input entered on the forms, routes the forms to a second user in dispute, and makes the forms available for viewing to the second user. The program may further index the data entered on the forms using a code-based method.
摘要翻译：披露了一种通过各种事务环境和体系结构实时处理事务后信用纠纷的系统。该系统包括链接到通信信道的一个或多个工作站和具有显示多个先前存在的争议处理形式的能力的至少一个的一个或多个服务器。争议方可以访问表单，选择适当的争议处理表单，在表单上的预定义请求字段中提供数据，并通过通信通道将表单发送到服务器进行处理。服务器接受用户的用户ID和密码，检索和显示一组争议处理表单，接收表单上输入的输入，将表单路由到第二个用户，并使表单可供第二个用户查看。该程序可以使用基于代码的方法进一步索引在表单上输入的数据。

4. 发明授权

US07249113B1 System and method for facilitating the handling of a dispute 有权
标题翻译：促进纠纷处理的制度和方法
公开(公告)号：US07249113B1
公开(公告)日：2007-07-24
申请号：US09537506
申请日：2000-03-29
申请人： Judith Continelli , Sandy Hazeltine
发明人： Judith Continelli , Sandy Hazeltine
IPC分类号： G06Q99/00
CPC分类号： G06Q20/02 , G06Q20/3674 , G06Q20/403 , G06Q30/06 , G06Q40/04 , G06Q50/182 , G06Q50/188
摘要： A system and method is disclosed for handling a credit dispute via an Internet connection. The system includes one or more terminals linked to a communication channel for fast Internet access, and a server having an associated web site for displaying a plurality of dispute handling forms. A party in dispute may access the web site from a terminal, choose an appropriate dispute handling form, provide data in the requested fields on the form, and transmit the form over the Internet connection to the server for processing. The server accepts a User ID and password from a user, retrieves and displays a set of dispute handling forms, receives input entered on the forms, routes the forms to a second user in dispute, and makes the forms available for viewing to the second user. The program may further index the data entered on the forms using a code-based method.
摘要翻译：公开了一种通过互联网连接处理信用纠纷的系统和方法。系统包括链接到用于快速上网的通信信道的一个或多个终端，以及具有用于显示多个争议处理形式的相关网站的服务器。争议方可以从终端访问网站，选择适当的争议处理表单，在表单上的请求字段中提供数据，并通过Internet连接将表单发送到服务器进行处理。服务器接受用户的用户ID和密码，检索和显示一组争议处理表单，接收表单上输入的输入，将表单路由到第二个用户，并使表单可供第二个用户查看。该程序可以使用基于代码的方法进一步索引在表单上输入的数据。

5. 发明申请

US20050178824A1 ON-LINE MERCHANT SERVICES SYSTEM AND METHOD FOR FACILITATING RESOLUTION OF POST TRANSACTION DISPUTES 审中-公开
标题翻译：在线商业服务系统及方法，以促进邮政交易争议的解决
公开(公告)号：US20050178824A1
公开(公告)日：2005-08-18
申请号：US10711388
申请日：2004-09-15
申请人： Blake Benson , Naveen Jaiswal , Dean Kerl , Sukumar Rajagopalan , Judith Continelli , Sandy Hazeltine
发明人： Blake Benson , Naveen Jaiswal , Dean Kerl , Sukumar Rajagopalan , Judith Continelli , Sandy Hazeltine
IPC分类号： G06Q10/00 , G06K5/00 , G06F17/60
CPC分类号： G06Q10/10 , G06Q20/10
摘要： A system is disclosed for facilitating the handling of post transactional credit disputes in real-time via a variety of transactional environments and architectures. The system includes one or more workstations linked to a communication channel and one or more servers with at least one having capability of processing a plurality of image files. A party in dispute (such as a merchant) may browse their workstation for image files, choose the appropriate image files, and transmit the image files over the communication channel to a server for processing.
摘要翻译：公开了一种通过各种事务环境和体系结构实时地处理后期交易信用纠纷的系统。该系统包括链接到通信信道的一个或多个工作站和具有处理多个图像文件的能力的至少一个的一个或多个服务器。争议方（如商家）可以浏览其工作站的图像文件，选择适当的图像文件，并通过通信通道将图像文件传输到服务器进行处理。

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