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    • 1. 发明授权
    • Customer self service in interactive TV environment for TV programming packages
    • 互动电视环境中的客户自助服务用于电视节目包
    • US07958533B2
    • 2011-06-07
    • US12725917
    • 2010-03-17
    • Dan KikinisYakov KamenBrian Kimball
    • Dan KikinisYakov KamenBrian Kimball
    • H04N7/173
    • H04N21/4432H04N7/163H04N21/252H04N21/2541H04N21/4104H04N21/44222H04N21/4532H04N21/454H04N21/4627H04N21/4668H04N21/4751H04N21/4755H04N21/478H04N21/488
    • Method and system for enabling users to perform self-service operations in interactive TV environments. In one embodiment, the method enables users to select and activate programming packages via a set-top box, thereby eliminating the need for the users to have to call a call center to activate the unit. Using a set of interactive screens, the user is enabled to view various programming package information, including comparative information. In one embodiment, the method assists users who are moving to activate/reactive broadcast services. For example, options are provided to enable the user to schedule service work, disconnect and activate services, and other activities connected with the move. In another embodiment, the method enables a user to select a programming package based on packages that are recommended by the system. Historic usage patterns, including viewing habits and attempts to access unavailable content are analyzed to determine which programming packages should be recommended for the user.
    • 使用户能够在交互式电视环境中执行自助服务操作的方法和系统。 在一个实施例中,该方法使得用户能够经由机顶盒选择和激活编程包,从而消除了用户必须呼叫呼叫中心来激活该单元的需要。 使用一组交互式屏幕,用户可以查看各种编程包信息,包括比较信息。 在一个实施例中,该方法协助正在移动的用户激活/反应性广播服务。 例如,提供了选项以使用户能够安排服务工作,断开连接并激活服务以及与移动相关联的其他活动。 在另一个实施例中,该方法使得用户能够基于系统推荐的包来选择编程包。 分析历史使用模式,包括查看习惯和访问不可用内容的尝试,以确定为用户推荐哪些程序包。
    • 4. 发明授权
    • Customer self service in interactive TV environment for TV programming packages
    • 互动电视环境中的客户自助服务用于电视节目包
    • US07703119B2
    • 2010-04-20
    • US10179708
    • 2002-06-24
    • Dan KikinisYakov KamenBrian Kimball
    • Dan KikinisYakov KamenBrian Kimball
    • H04N7/173
    • H04N21/4432H04N7/163H04N21/252H04N21/2541H04N21/4104H04N21/44222H04N21/4532H04N21/454H04N21/4627H04N21/4668H04N21/4751H04N21/4755H04N21/478H04N21/488
    • Method and system for enabling users to perform self-service operations in interactive TV environments. In one embodiment, the method enables users to select and activate programming packages via a set-top box, thereby eliminating the need for the users to have to call a call center to activate the unit. Using a set of interactive screens, the user is enabled to view various programming package information, including comparative information. In one embodiment, the method assists users who are moving to activate/reactive broadcast services. For example, options are provided to enable the user to schedule service work, disconnect and activate services, and other activities connected with the move. In another embodiment, the method enables a user to select a programming package based on packages that are recommended by the system. Historic usage patterns, including viewing habits and attempts to access unavailable content are analyzed to determine which programming packages should be recommended for the user.
    • 使用户能够在交互式电视环境中执行自助服务操作的方法和系统。 在一个实施例中,该方法使得用户能够经由机顶盒选择和激活编程包,从而消除了用户必须呼叫呼叫中心来激活该单元的需要。 使用一组交互式屏幕,用户可以查看各种编程包信息,包括比较信息。 在一个实施例中,该方法协助正在移动的用户激活/反应性广播服务。 例如,提供了选项以使用户能够安排服务工作,断开连接并激活服务以及与移动相关联的其他活动。 在另一个实施例中,该方法使得用户能够基于系统推荐的包来选择编程包。 分析历史使用模式,包括查看习惯和访问不可用内容的尝试,以确定为用户推荐哪些程序包。
    • 5. 发明申请
    • Subscribing to Programming Packages
    • 订阅编程包
    • US20080282311A1
    • 2008-11-13
    • US12168174
    • 2008-07-07
    • Dan KikinisGene FerogliaYakov KamenBrian Kimball
    • Dan KikinisGene FerogliaYakov KamenBrian Kimball
    • H04N7/16
    • H04N21/4627H04N7/163H04N21/252H04N21/2541H04N21/4751
    • Methods and systems for enabling users visiting a friend or family member to subscribe to a TV programming package that the friend or family member currently subscribes to. In one embodiment, the method includes generating a user-interface (UI) via the friend's set-top box to enable entry of visitor user identification information. This information, along with programming identification information is then sent to the service provider for the programming package. The service provider retrieves or generates information by which a UI may be generated to easily enable the visitor to setup and activate the programming package and sends it to the visitor's home set-top box. In another embodiment, programming package identification information is stored on a portable storage medium and carried to the visitor's home set-top box, where it is read to retrieve the identification information. The information is then sent to the service provider, which sends back appropriate data to generate the UI.
    • 允许访问朋友或家庭成员的用户订阅朋友或家庭成员当前订阅的电视节目包的方法和系统。 在一个实施例中,该方法包括通过朋友的机顶盒生成用户界面(UI),以允许访问者用户识别信息的输入。 然后将该信息以及编程识别信息发送到用于编程包的服务提供商。 服务提供商检索或生成可以生成UI的信息,以容易地使访问者设置和激活编程包并将其发送到访问者的家庭机顶盒。 在另一个实施例中,编程包识别信息被存储在便携式存储介质上,并被传送到访问者的家庭机顶盒,在那里读取它以取回识别信息。 然后将信息发送给服务提供商,服务提供商将发送适当的数据以生成UI。
    • 6. 发明授权
    • Multimedia interactive device function selection based upon button depression duration
    • 基于按钮按压持续时间的多媒体交互式设备功能选择
    • US09569009B2
    • 2017-02-14
    • US10087975
    • 2002-03-01
    • Yakov KamenDan Kikinis
    • Yakov KamenDan Kikinis
    • H04N5/44H04N7/173H04N7/16G06F3/023G06F3/0489H04N5/445H04N21/422
    • G06F3/0236G06F3/0238G06F3/0489H04N5/44543H04N5/44582H04N21/42215H04N2005/4421
    • A method and apparatus wherein a plurality of functions are implemented on a multimedia presentation device. A user can access several of the functions by depressing a single button. A particular function is specified by the duration of the button depression. For one embodiment the functions affect a favorite program list and allow a user to access the list, update the list, and delete entries from the list depending upon button depression duration. For example, the user may depress button number (#) 3 of a remote control device. A brief depression (e.g., less than 1 second), results in the remote control interpreting this click as a digit for selecting a channel, and the system will tune to channel #3. A longer depression (e.g., between 1 and 2 seconds), results in the system recalling previously programmed selection #3. Likewise, other functions are implemented by depression the button for various durations.
    • 一种在多媒体呈现设备上实现多个功能的方法和装置。 用户可以通过按下一个按钮来访问几个功能。 特定功能由按钮按下的时间段指定。 对于一个实施例,功能影响收藏节目列表,并且允许用户访问列表,更新列表,以及根据按钮按压持续时间从列表中删除条目。 例如,用户可以按下遥控装置的按钮号码(#)3。 短暂的凹陷(例如,小于1秒)导致遥控器将该点击解释为用于选择频道的数字,并且系统将调谐到频道#3。 较长的凹陷(例如,1至2秒)导致系统调用先前编程的选择#3。 同样,通过按下按钮实现各种持续时间的其他功能。
    • 7. 发明授权
    • Programming and content recommendations
    • 编程和内容建议
    • US08695042B2
    • 2014-04-08
    • US13099071
    • 2011-05-02
    • Dan KikinisYakov KamenBrian Kimball
    • Dan KikinisYakov KamenBrian Kimball
    • G06F3/00G06F13/00H04N5/445H04N7/173
    • H04N21/4432H04N7/163H04N21/252H04N21/2541H04N21/4104H04N21/44222H04N21/4532H04N21/454H04N21/4627H04N21/4668H04N21/4751H04N21/4755H04N21/478H04N21/488
    • Method and system for enabling users to perform self-service operations in interactive TV environments. In one embodiment, the method enables users to select and activate programming channels via a content receiving device, thereby eliminating the need for the users to have to call a call center or content provider to activate previously unavailable or inaccessible content. Using a set of interactive screens, the user is enabled to view programming channel information, including comparative information. In one embodiment, the method assists users who are moving to activate/reactive programming and content services. For example, options are provided to enable the user to schedule service work, disconnect and activate services, and other activities connected with the move. In another embodiment, the method enables a user to select a programming channel based on channels that are recommended by the system. Historic usage patterns, including viewing habits and attempts to access unavailable content are analyzed to determine which programming channels should be recommended for the user.
    • 使用户能够在交互式电视环境中执行自助服务操作的方法和系统。 在一个实施例中,该方法使得用户能够经由内容接收设备选择和激活节目频道,从而消除了用户必须呼叫呼叫中心或内容提供商激活以前不可用或不可访问的内容的需要。 使用一组交互式屏幕,用户可以查看节目频道信息,包括比较信息。 在一个实施例中,该方法协助正在移动的用户激活/反应节目和内容服务。 例如,提供了选项以使用户能够安排服务工作,断开连接并激活服务以及与移动相关联的其他活动。 在另一个实施例中,该方法使得用户能够基于系统推荐的信道来选择节目频道。 分析历史使用模式,包括观看习惯和访问不可用内容的尝试,以确定应为用户推荐哪些节目频道。
    • 10. 发明申请
    • Customer Self Service In Interactive TV Environment for TV Programming Packages
    • 用于电视节目包的互动电视环境中的客户自助服务
    • US20100175092A1
    • 2010-07-08
    • US12725917
    • 2010-03-17
    • Dan KikinisYakov KamenBrian Kimball
    • Dan KikinisYakov KamenBrian Kimball
    • H04N5/445
    • H04N21/4432H04N7/163H04N21/252H04N21/2541H04N21/4104H04N21/44222H04N21/4532H04N21/454H04N21/4627H04N21/4668H04N21/4751H04N21/4755H04N21/478H04N21/488
    • Method and system for enabling users to perform self-service operations in interactive TV environments. In one embodiment, the method enables users to select and activate programming packages via a set-top box, thereby eliminating the need for the users to have to call a call center to activate the unit. Using a set of interactive screens, the user is enabled to view various programming package information, including comparative information. In one embodiment, the method assists users who are moving to activate/reactive broadcast services. For example, options are provided to enable the user to schedule service work, disconnect and activate services, and other activities connected with the move. In another embodiment, the method enables a user to select a programming package based on packages that are recommended by the system. Historic usage patterns, including viewing habits and attempts to access unavailable content are analyzed to determine which programming packages should be recommended for the user.
    • 使用户能够在交互式电视环境中执行自助服务操作的方法和系统。 在一个实施例中,该方法使得用户能够经由机顶盒选择和激活编程包,从而消除了用户必须呼叫呼叫中心来激活该单元的需要。 使用一组交互式屏幕,用户可以查看各种编程包信息,包括比较信息。 在一个实施例中,该方法协助正在移动的用户激活/反应性广播服务。 例如,提供了选项以使用户能够安排服务工作,断开连接并激活服务以及与移动相关联的其他活动。 在另一个实施例中,该方法使得用户能够基于系统推荐的包来选择编程包。 分析历史使用模式,包括查看习惯和访问不可用内容的尝试,以确定为用户推荐哪些程序包。