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    • 3. 发明申请
    • APPARATUS FOR IMPROVING OPERATIONS OF INFORMATION PROCESSING SYSTEM, AND METHOD THEREFOR
    • 用于改进信息处理系统的操作的装置及其方法
    • US20160092804A1
    • 2016-03-31
    • US14785717
    • 2014-02-21
    • HITACHI, LTD.
    • Hiroaki SHIKANO
    • G06Q10/06
    • G06Q10/0633G06Q10/06
    • The present invention provides an apparatus for improving operations that improves operations management and enhances usability of an information processing system. The operations improvement apparatus improves the operations of an information processing system that includes a management-target device (146). The operations improvement apparatus includes computing apparatuses (100 and 110), and a storage apparatus (120) that is used by the computing apparatuses. The computing apparatus, in accordance with executing a prescribed computer program, acquires operational procedure information that includes a plurality of operational procedures of the information processing system, and analyzes the acquired operational procedure information (101). The computing apparatus extracts a procedure automation candidate, which is a candidate for a procedure that is capable of being automated, and outputs the extracted procedure automation candidate. A decision as to whether or not to automate can be made on the basis of the automatable procedure candidate.
    • 本发明提供一种用于改进操作的装置,其改善操作管理并增强信息处理系统的可用性。 操作改进装置改进了包括管理目标设备(146)的信息处理系统的操作。 操作改进装置包括由计算装置使用的计算装置(100,110)和存储装置(120)。 计算装置根据执行规定的计算机程序获取包括信息处理系统的多个操作步骤的操作过程信息,并分析所获取的操作过程信息(101)。 计算装置提取作为能够自动化的过程的候选者的过程自动化候选者,并输出提取的过程自动化候选。 关于是否自动化的决定可以在可自动化程序候选的基础上进行。
    • 5. 发明申请
    • OPERATING PLAN FORMULATION SUPPORT SYSTEM AND METHOD
    • 操作计划制定支持系统和方法
    • US20140364987A1
    • 2014-12-11
    • US14299575
    • 2014-06-09
    • Hitachi, Ltd.
    • Hiroaki SHIKANO
    • G05B19/048
    • G06Q10/06312G06Q10/06G06Q10/06311G06Q10/063114G06Q10/063116G06Q10/06316
    • An operation item in which a period of manipulation by an operator makes up a dominant part and some of the procedures of another operation item in which a period of system actions makes up a dominant part are allocated in parallel to enhance the efficiency of operation. Information that discriminates whether each manipulating procedure of an operation item is dominated by a period of manipulation by an operator or by a working period of a system is stored into an operating procedure DB on a storage. Processing of operation allocation by an operation management server that supports allocation of operation items to operators utilizes the distinguishing information to multiply allocate some procedures of another operation item defined in an operation item management DB, and the already allocated procedures are presented to the operator at the operator's terminal.
    • 并行地分配由操作者构成主要部分的操作期间的操作项目,并行地分配系统动作构成主要部分的周期的其他操作项目的一些处理,以提高操作效率。 识别操作项目的每个操作过程由操作员的操纵时段或系统的工作时间所支配的信息被存储在存储器上的操作过程DB中。 由操作管理服务器对运行管理服务器进行的操作分配的处理,将操作项目分配给操作者利用该区别信息来乘以在操作项目管理DB中定义的其他操作项目的一些过程,并将已经分配的过程呈现给操作者 操作员终端。