会员体验
专利管家(专利管理)
工作空间(专利管理)
风险监控(情报监控)
数据分析(专利分析)
侵权分析(诉讼无效)
联系我们
交流群
官方交流:
QQ群: 891211   
微信请扫码    >>>
现在联系顾问~
热词
    • 10. 发明申请
    • SEARCH FOR INFORMATION RELATED TO AN INCIDENT
    • 搜索与事故相关的信息
    • US20170068721A1
    • 2017-03-09
    • US14847106
    • 2015-09-08
    • International Business Machines Corporation
    • Girish B. ChafleQi Cheng LIShao Chun LiAnindya Neogi
    • G06F17/30
    • G06F11/079G06F11/00G06F11/0709
    • Computer-implemented method for searching for information related to an incident generated in a server system, a system and a computer program product. The method includes extracting context information from a current ticket describing the incident, the context information including a first expression describing a symptom of the incident and indicating at least one component of the server system associated with the symptom; determining a data source which generates data in which the information related to the incident is to be searched for at least according to the at least one component; and using the first expression describing the symptom and a second different expression describing the symptom as keywords to search for the information related to the incident in the data.
    • 用于搜索与服务器系统,系统和计算机程序产品中生成的事件有关的信息的计算机实现的方法。 所述方法包括从描述事件的当前票据提取上下文信息,所述上下文信息包括描述所述事件的症状的第一表达,并且指示与所述症状相关联的所述服务器系统的至少一个组件; 确定产生数据的数据源,其中至少根据所述至少一个组件搜索与所述事件有关的信息; 并使用描述症状的第一个表达式和描述症状的第二个不同表达形式作为关键字来搜索数据中与事件相关的信息。