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    • 4. 发明授权
    • System and method for delivering financial services
    • 提供金融服务的制度和方法
    • US5933816A
    • 1999-08-03
    • US908413
    • 1997-08-07
    • James ZeanahCharles AbbottNik BoydAlbert CohenJames CookMichael GrandcolasSikhun LanBonnie LindsleyGrigor MarkarianLeslie Moss
    • James ZeanahCharles AbbottNik BoydAlbert CohenJames CookMichael GrandcolasSikhun LanBonnie LindsleyGrigor MarkarianLeslie Moss
    • G07F19/00G06Q20/00G06F17/60
    • G06Q20/18G06Q20/00G06Q40/00G07F19/201G07F19/211
    • A delivery system and method allow a financial institution to provide financial services to a plurality of remote devices, such as personal computers, personal data assistants, and screen phones. In addition to providing services to these remote devices, the system and method provide services to automatic teller machines (ATMs), external service providers, and internally within the financial institution to staff terminals and to the individual branches of the financial institution. The delivery of financial services is not limited to any particular network but rather may be provided through dial-in access, Internet access, on-line service provider access, or other types of delivery networks. The system is comprised of a set of reusable global components which are modular and are organized into services sets. By separating the components of the system into independent components, the system and method can be developed and tested on a component level rather than the entire system level, thereby substantially reducing the development and maintenance cycle time. The system and method operate in sessions and, for instance, employ a dialog component for gathering information from a customer, a rule broker component for providing answers to the various legal and regulatory rules in a particular country, a language man component for selecting appropriate language, a transaction executor component for performing transactions, and a presentation manager component for formatting outputs to the customer. The system and method provide state-of-the art interfaces with interface components and support legacy applications with legacy app bridge components.
    • 递送系统和方法允许金融机构向诸如个人计算机,个人数据助理和屏幕电话的多个远程设备提供金融服务。 除了向这些远程设备提供服务之外,系统和方法向自动取款机(ATM),外部服务提供商以及金融机构内部向员工终端和金融机构的各个分支机构提供服务。 金融服务的交付不限于任何特定网络,而是可以通过拨入接入,因特网接入,在线服务提供商接入或其他类型的传送网络来提供。 该系统由一组可复用的全局组件组成,它们是模块化的,并被组织成服务集。 通过将系统的组件分离成独立的组件,可以在组件级别而不是整个系统级别上开发和测试系统和方法,从而大大减少开发和维护周期时间。 系统和方法在会话中操作,并且例如采用用于从客户收集信息的对话组件,用于提供特定国家的各种法律和规则规则的答案的规则代理组件,用于选择适当语言的语言人组件 ,用于执行交易的交易执行器组件,以及用于将输出格式化给客户的演示管理器组件。 该系统和方法为界面组件提供了最先进的界面,并支持旧版应用程序桥接组件。