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    • 3. 发明申请
    • PRE-SEND EVALUATON OF E-MAIL COMMUNICATIONS
    • 预先发送电子邮件通信评估
    • US20090113001A1
    • 2009-04-30
    • US11927592
    • 2007-10-29
    • Sara L. ManningJesse M. DoughertyShawn M. ThomasNathan F. Waddoups
    • Sara L. ManningJesse M. DoughertyShawn M. ThomasNathan F. Waddoups
    • G06F15/16
    • H04L51/12G06Q10/107
    • A system for identifying attributes associated with content of an e-mail message and alerting a user includes a client device programmed to allow a user to create an e-mail message including at least one recipient and a message content, a server programmed to check an attribute of the e-mail message, and to send the e-mail message, and one or more information stores in communication with the server, the information stores including information about the e-mail message. The server is programmed to query the information stores to obtain information about the e-mail message as the message is being composed by the user, and the server sends a mail tip to the client regarding the e-mail message. The client is programmed to provide the mail tip to the user, the mail tip being formatted and positioned by the client so that it is integrated within a header section of the e-mail message.
    • 用于识别与电子邮件消息的内容相关联的属性并提醒用户的系统包括编程为允许用户创建包括至少一个接收者和消息内容的电子邮件消息的客户端设备,被编程为检查 属性,并且发送电子邮件消息,以及与服务器通信的一个或多个信息存储,信息存储包括关于电子邮件消息的信息。 服务器被编程为在消息由用户组成时查询信息存储以获取关于电子邮件消息的信息,并且服务器向客户端发送关于电子邮件消息的邮件提示。 客户端被编程为向用户提供邮件提示,邮件提示被客户端格式化和定位,使得它被集成在电子邮件消息的标题部分内。
    • 5. 发明授权
    • Message tracking between organizations
    • 组织之间的消息跟踪
    • US08682985B2
    • 2014-03-25
    • US12353980
    • 2009-01-15
    • Gautam PullaYamin WangSara L. ManningShawn M. Thomas
    • Gautam PullaYamin WangSara L. ManningShawn M. Thomas
    • G06F15/16
    • H04L63/1433
    • Architecture that facilitates cross-boundary message tracking based on a trust relationship in existence between a sender network and a recipient network. A tracking service is deployed in each network as a proxy to obtain message events for each hop that passes the message on to the recipient. Tracking can include a search task and a get task. Messages can be found in reports that match message search criteria. The search task returns an array of search results objects, each object identifying a single tracking report. A selected object is pipelined into the get task to return the detailed tracking report for the selected message.
    • 基于在发送方网络和接收方网络之间存在的信任关系,促进跨境邮件跟踪的体系结构。 在每个网络中部署跟踪服务作为代理,以便将消息传递给接收者的每个跳跃获取消息事件。 跟踪可以包括搜索任务和获取任务。 消息可以在符合消息搜索条件的报告中找到。 搜索任务返回一组搜索结果对象,每个对象标识单个跟踪报告。 所选对象被流水线化到获取任务中以返回所选消息的详细跟踪报告。
    • 6. 发明授权
    • Pre-send evaluation of E-mail communications
    • 预发送电子邮件通信评估
    • US08539029B2
    • 2013-09-17
    • US11927592
    • 2007-10-29
    • Sara L. ManningJesse M. DoughertyShawn M. ThomasNathan F. Waddoups
    • Sara L. ManningJesse M. DoughertyShawn M. ThomasNathan F. Waddoups
    • G06F3/048
    • H04L51/12G06Q10/107
    • A system for identifying attributes associated with content of an e-mail message and alerting a user includes a client device programmed to allow a user to create an e-mail message including at least one recipient and a message content, a server programmed to check an attribute of the e-mail message, and to send the e-mail message, and one or more information stores in communication with the server, the information stores including information about the e-mail message. The server is programmed to query the information stores to obtain information about the e-mail message as the message is being composed by the user, and the server sends a mail tip to the client regarding the e-mail message. The client is programmed to provide the mail tip to the user, the mail tip being formatted and positioned by the client so that it is integrated within a header section of the e-mail message.
    • 用于识别与电子邮件消息的内容相关联的属性并提醒用户的系统包括编程为允许用户创建包括至少一个接收者和消息内容的电子邮件消息的客户端设备,被编程为检查 属性,并且发送电子邮件消息以及与服务器通信的一个或多个信息存储器,信息存储器包括关于电子邮件消息的信息。 服务器被编程为在消息由用户组成时查询信息存储以获取关于电子邮件消息的信息,并且服务器向客户端发送关于电子邮件消息的邮件提示。 客户端被编程为向用户提供邮件提示,邮件提示被客户端格式化和定位,使得它被集成在电子邮件消息的标题部分内。
    • 7. 发明授权
    • Throttling non-delivery reports based on root cause
    • 根据根本原因调整不送货报告
    • US08484512B2
    • 2013-07-09
    • US12751141
    • 2010-03-31
    • Sara L. ManningVictor BoctorTodd Carlyle Luttinen
    • Sara L. ManningVictor BoctorTodd Carlyle Luttinen
    • G06F11/00
    • H04L65/4076
    • A root cause for a failed attempted delivery of a message is attempted to be determined before sending a non-delivery report (NDR) for the failed message. When a message fails without a known cause, the root cause is determined using the context of the message. For a given context, the root cause may be determined by a single failure or it may be determined by the relative number of failed messages delivery are deferred from being delivered, as is generation of the corresponding same context. While determining the root cause of the problem, any messages failing NDR(s), to allow time for corrective action to occur. If the problem is resolved within a predetermined time period, the deferred messages are delivered without having to issue NDR(s).
    • 在发送失败消息的未送达报告(NDR)之前,尝试确定尝试传递消息失败的根本原因。 当消息在没有已知原因的情况下失败时,使用消息的上下文来确定根本原因。 对于给定的上下文,根本原因可以由单个故障确定,或者可以由失败的消息的递送的相对数量来确定,因为生成相应的上下文。 在确定问题的根本原因的同时,任何失败的NDR消息,以允许发生纠正措施的时间。 如果问题在预定时间段内解决,则递送的消息被传送而不必发行NDR。