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1. 发明申请

US20170004510A1 Virtual Receptionist System 审中-公开
公开(公告)号：US20170004510A1
公开(公告)日：2017-01-05
申请号：US14790957
申请日：2015-07-02
申请人： Lana Wong , Hiroshi Kitada , Steven A. Nelson , TJ Tsai
发明人： Lana Wong , Hiroshi Kitada , Steven A. Nelson , TJ Tsai
IPC分类号： G06Q30/00 , H04L29/08
CPC分类号： G06Q30/016 , G06Q30/0281 , H04L67/14 , H04L67/141 , H04L67/22 , H04L67/32
摘要： A method and apparatus for providing a synchronous communication session comprising a customer service session and a video conferencing session are provided. The customer service session is established by a distribution service in response to a request received from a cabinet application that is geographically remote from a virtual receptionist application. The request includes a computer identifier of the cabinet application that is then used by the virtual receptionist application to request a video conferencing session from a video conferencing service that is separate from the distribution service. During the synchronous communication session, the virtual receptionist can cause a display at the cabinet application to display a screen at the virtual receptionist application.

2. 发明申请

US20170004546A1 Virtual Receptionist System 审中-公开
标题翻译：虚拟接待员系统
公开(公告)号：US20170004546A1
公开(公告)日：2017-01-05
申请号：US14790965
申请日：2015-07-02
申请人： Lana Wong , Hiroshi Kitada , Steven A. Nelson , TJ Tsai
发明人： Lana Wong , Hiroshi Kitada , Steven A. Nelson , TJ Tsai
IPC分类号： G06Q30/02 , H04L29/08
CPC分类号： G06Q30/0281 , H04L67/025 , H04L67/14
摘要： A method and apparatus for providing a synchronous communication session comprising a customer service session and a video conferencing session are provided. The customer service session is established by a distribution service in response to a request received from a cabinet application that is geographically remote from a virtual receptionist application. The request includes a computer identifier of the cabinet application that is then used by the virtual receptionist application to request a video conferencing session from a video conferencing service that is separate from the distribution service. During the synchronous communication session, the virtual receptionist can cause a display at the cabinet application to display a screen at the virtual receptionist application.
摘要翻译：提供了一种用于提供包括客户服务会话和视频会议会话的同步通信会话的方法和装置。客户服务会话由分发服务建立，响应于从地理上远离虚拟接待应用的机柜应用收到的请求。请求包括机柜应用程序的计算机标识符，然后由虚拟接收器应用程序使用该计算机标识符，从与分发服务分离的视频会议服务请求视频会议会话。在同步通信会话期间，虚拟接收器可以使得橱柜应用处的显示在虚拟接收应用中显示屏幕。

3. 发明授权

US11573993B2 Generating a meeting review document that includes links to the one or more documents reviewed 有权
公开(公告)号：US11573993B2
公开(公告)日：2023-02-07
申请号：US16355151
申请日：2019-03-15
申请人： Steven A. Nelson , Hiroshi Kitada , Lana Wong
发明人： Steven A. Nelson , Hiroshi Kitada , Lana Wong
IPC分类号： G06F16/34 , G06F40/289 , G06F40/134 , G10L15/26
摘要： Artificial intelligence is introduced into document review to identify content suggestions from input to generate suggested annotations for the reviewed document. An approach is provided for receiving an electronic document that contains original content from an original electronic document for review and electronic mark-ups provided by a first user. One or more electronic mark-ups that represent content suggestions proposed by the first user are identified from the electronic document. For each electronic mark-up of the one or more electronic mark-ups identified a document portion of the original content that corresponds to the electronic mark-up is identified, and an annotation is generated for the electronic mark-up comprising the electronic mark-up and a first user ID for the first user and associating the annotation to the document portion identified. The original content with one or more annotations generated from the one or more electronic mark-ups is displayed, in electronic form, within a display window.

4. 发明申请

US20210357768A1 Electronic Meeting Intelligence 有权
公开(公告)号：US20210357768A1
公开(公告)日：2021-11-18
申请号：US17389661
申请日：2021-07-30
申请人： Hiroshi Kitada , Steven A. Nelson , Lana Wong , Charchit Arora
发明人： Hiroshi Kitada , Steven A. Nelson , Lana Wong , Charchit Arora
IPC分类号： G06N5/02 , G06Q10/06 , G06F16/9535 , H04N7/14
摘要： Techniques related to electronic meeting intelligence are disclosed. An apparatus receives audio/video data including first meeting content data for an electronic meeting that includes multiple participants. The apparatus extracts the first meeting content data from the audio/video data. The apparatus generates meeting content metadata based on analyzing the first meeting content data. The apparatus includes the meeting content metadata in a report of the electronic meeting. If the apparatus determines that the audio/video data includes a cue for the apparatus to intervene in the electronic meeting, the apparatus generates intervention data including second meeting content data that is different from the first meeting content data. During the electronic meeting, the apparatus sends the intervention data to one or more nodes associated with at least one participant of the multiple participants.

5. 发明授权

US10860985B2 Post-meeting processing using artificial intelligence 有权
公开(公告)号：US10860985B2
公开(公告)日：2020-12-08
申请号：US15290861
申请日：2016-10-11
申请人： Steven A. Nelson , Hiroshi Kitada , Lana Wong
发明人： Steven A. Nelson , Hiroshi Kitada , Lana Wong
IPC分类号： G06Q10/10
摘要： Artificial intelligence is introduced into an electronic meeting context to perform various tasks before, during, and/or after electronic meetings. The tasks may include a wide variety of tasks, such as agenda creation, participant selection, real-time meeting management, meeting content supplementation, and post-meeting processing. The artificial intelligence may analyze a wide variety of data such as data pertaining to other electronic meetings, data pertaining to organizations and users, and other general information pertaining to any topic. Capability is also provided to create, manage, and enforce meeting rules templates that specify requirements and constraints for various aspects of electronic meetings.

6. 发明授权

US10062057B2 Electronic meeting intelligence 有权
公开(公告)号：US10062057B2
公开(公告)日：2018-08-28
申请号：US15477240
申请日：2017-04-03
申请人： Hiroshi Kitada , Steven A. Nelson , Lana Wong , Charchit Arora
发明人： Hiroshi Kitada , Steven A. Nelson , Lana Wong , Charchit Arora
IPC分类号： H04N7/15 , G06Q10/10
CPC分类号： G06Q10/1095 , G06Q10/10 , G10L25/57 , G10L25/63 , H04L12/1822 , H04L12/1831 , H04L65/1083 , H04L65/403 , H04M3/567 , H04M7/0027 , H04M2201/40 , H04N7/15 , H04N7/152
摘要： Techniques related to electronic meeting intelligence are disclosed. An apparatus receives audio/video data including first meeting content data for an electronic meeting that includes multiple participants. The apparatus extracts the first meeting content data from the audio/video data. The apparatus generates meeting content metadata based on analyzing the first meeting content data. The apparatus includes the meeting content metadata in a report of the electronic meeting. If the apparatus determines that the audio/video data includes a cue for the apparatus to intervene in the electronic meeting, the apparatus generates intervention data including second meeting content data that is different from the first meeting content data. During the electronic meeting, the apparatus sends the intervention data to one or more nodes associated with at least one participant of the multiple participants.

7. 发明申请

US20170213193A1 Electronic Meeting Intelligence 审中-公开
公开(公告)号：US20170213193A1
公开(公告)日：2017-07-27
申请号：US15477276
申请日：2017-04-03
申请人： Hiroshi Kitada , Steven A. Nelson , Lana Wong , Charchit Arora
发明人： Hiroshi Kitada , Steven A. Nelson , Lana Wong , Charchit Arora
IPC分类号： G06Q10/10
CPC分类号： G06Q10/1095 , G06Q10/10 , G10L25/57 , G10L25/63 , H04L12/1822 , H04L12/1831 , H04L65/1083 , H04L65/403 , H04M3/567 , H04M7/0027 , H04M2201/40 , H04N7/15 , H04N7/152
摘要： Techniques related to electronic meeting intelligence are disclosed. An apparatus receives audio/video data including first meeting content data for an electronic meeting that includes multiple participants. The apparatus extracts the first meeting content data from the audio/video data. The apparatus generates meeting content metadata based on analyzing the first meeting content data. The apparatus includes the meeting content metadata in a report of the electronic meeting. If the apparatus determines that the audio/video data includes a cue for the apparatus to intervene in the electronic meeting, the apparatus generates intervention data including second meeting content data that is different from the first meeting content data. During the electronic meeting, the apparatus sends the intervention data to one or more nodes associated with at least one participant of the multiple participants.

8. 发明授权

US11263384B2 Generating document edit requests for electronic documents managed by a third-party document management service using artificial intelligence 有权
公开(公告)号：US11263384B2
公开(公告)日：2022-03-01
申请号：US16355160
申请日：2019-03-15
申请人： Steven A. Nelson , Hiroshi Kitada , Lana Wong
发明人： Steven A. Nelson , Hiroshi Kitada , Lana Wong
IPC分类号： G06F17/00 , G06F40/117 , G06N20/00 , G06F40/30 , G06F40/169
摘要： Artificial intelligence is introduced into document review to identify content suggestions from input to generate suggested annotations for the reviewed document. An approach is provided for receiving an electronic document that contains original content from an original electronic document for review and electronic mark-ups provided by a first user. One or more electronic mark-ups that represent content suggestions proposed by the first user are identified from the electronic document. For each electronic mark-up of the one or more electronic mark-ups identified a document portion of the original content that corresponds to the electronic mark-up is identified, and an annotation is generated for the electronic mark-up comprising the electronic mark-up and a first user ID for the first user and associating the annotation to the document portion identified. The original content with one or more annotations generated from the one or more electronic mark-ups is displayed, in electronic form, within a display window.

9. 发明申请

US20170213192A1 Electronic Meeting Intelligence 审中-公开
公开(公告)号：US20170213192A1
公开(公告)日：2017-07-27
申请号：US15477240
申请日：2017-04-03
申请人： Hiroshi Kitada , Steven A. Nelson , Lana Wong , Charchit Arora
发明人： Hiroshi Kitada , Steven A. Nelson , Lana Wong , Charchit Arora
IPC分类号： G06Q10/10
CPC分类号： G06Q10/1095 , G06Q10/10 , G10L25/57 , G10L25/63 , H04L12/1822 , H04L12/1831 , H04L65/1083 , H04L65/403 , H04M3/567 , H04M7/0027 , H04M2201/40 , H04N7/15 , H04N7/152
摘要： Techniques related to electronic meeting intelligence are disclosed. An apparatus receives audio/video data including first meeting content data for an electronic meeting that includes multiple participants. The apparatus extracts the first meeting content data from the audio/video data. The apparatus generates meeting content metadata based on analyzing the first meeting content data. The apparatus includes the meeting content metadata in a report of the electronic meeting. If the apparatus determines that the audio/video data includes a cue for the apparatus to intervene in the electronic meeting, the apparatus generates intervention data including second meeting content data that is different from the first meeting content data. During the electronic meeting, the apparatus sends the intervention data to one or more nodes associated with at least one participant of the multiple participants.

10. 发明申请

US20170134446A1 Electronic Meeting Intelligence 有权
公开(公告)号：US20170134446A1
公开(公告)日：2017-05-11
申请号：US14992273
申请日：2016-01-11
申请人： Hiroshi Kitada , Steven A. Nelson , Lana Wong , Charchit Arora
发明人： Hiroshi Kitada , Steven A. Nelson , Lana Wong , Charchit Arora
IPC分类号： H04L29/06 , G10L25/57 , H04N7/15 , G10L25/63
CPC分类号： G06Q10/1095 , G06Q10/10 , G10L25/57 , G10L25/63 , H04L12/1822 , H04L12/1831 , H04L65/1083 , H04L65/403 , H04M3/567 , H04M7/0027 , H04M2201/40 , H04N7/15 , H04N7/152
摘要： Techniques related to electronic meeting intelligence are disclosed. An apparatus receives audio/video data including first meeting content data for an electronic meeting that includes multiple participants. The apparatus extracts the first meeting content data from the audio/video data. The apparatus generates meeting content metadata based on analyzing the first meeting content data. The apparatus includes the meeting content metadata in a report of the electronic meeting. If the apparatus determines that the audio/video data includes a cue for the apparatus to intervene in the electronic meeting, the apparatus generates intervention data including second meeting content data that is different from the first meeting content data. During the electronic meeting, the apparatus sends the intervention data to one or more nodes associated with at least one participant of the multiple participants.

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