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    • 5. 发明申请
    • SYSTEMS AND METHODS FOR GENERATING RELATIONSHIPS VIA A PROPERTY GRAPH MODEL
    • 通过物业图形模型生成关系的系统和方法
    • US20170053294A1
    • 2017-02-23
    • US14829219
    • 2015-08-18
    • MasterCard International Incorporated
    • Peng YangWally Lo FaroRavi S. ArvapallyChris J. Merz
    • G06Q30/02G06Q20/34G06F17/30
    • A method of generating graph data components stored in a graph database is provided. The method is implemented using a graph component generator computing device in communication with a memory. The method comprises receiving transaction data from a relational database, wherein transaction data is derived from transactions, processed by a payment processor, between a first merchant of a plurality of merchants and a first cardholder of a plurality of cardholders, defining a graph including creating at least a first node representing at least the first merchant and a second node representing the first cardholder, identifying at least one relationship between at least two nodes including the first node and the second node in the graph based, at least in part, on transaction data common to the at least two nodes, and generating at least one edge between the at least two nodes, representing a new relationship between the at least two nodes.
    • 提供了一种生成图形数据库中存储的图形数据组件的方法。 该方法使用与存储器通信的图形组件生成器计算设备来实现。 该方法包括从关系数据库接收交易数据,其中交易数据从交易处理,由支付处理器处理,在多个商户的第一商家和多个持卡人之间的第一持卡人之间,定义图形,包括在 至少第一节点至少代表第一商户和第二节点,代表第一持卡人,至少部分地基于交易数据来识别包括图中的第一节点和第二节点的至少两个节点之间的至少一个关系 所述至少两个节点共用,并且在所述至少两个节点之间生成表示所述至少两个节点之间的新关系的至少一个边缘。
    • 6. 发明申请
    • Systems and Methods for Processing Support Messages Relating to Features of Payment Networks
    • 用于处理与支付网络特征相关的支持消息的系统和方法
    • US20160239847A1
    • 2016-08-18
    • US14801413
    • 2015-07-16
    • MASTERCARD INTERNATIONAL INCORPORATED
    • Ravi Santosh ArvapallyPeng YangWalter F. Lo FaroKimberly S. Rodgers-Stewart
    • G06Q30/00
    • G06Q30/016
    • Systems and methods are provided for processing messages from users, via interactive interfaces, requesting support relating to features of applications available to the users. In connection therewith, the systems and methods normalize and score the user messages, and use the scores, in combination with scores for historical messages or scores for crowdsourced messages, to identify appropriate response messages for transmittal to the users. In various aspects, the crowdsourced solutions can be voted by both users and domain experts, and also verified by the domain experts. If a solution is verified it will be flagged and it can be included into a reference solution database as a standard response. However, when the scores assigned to the messages do not produce suitable results, a request for additional information relating to the issue described by the user is transmitted via the interactive interface.
    • 提供了系统和方法来处理来自用户的消息,经由交互界面,请求与用户可用的应用的特征有关的支持。 与此相关,系统和方法对用户消息进行归一化和评分,并将得分结合用于众包消息的历史消息或分数的分数,以识别用于传送给用户的适当响应消息。 在各方面,众包解决方案可由用户和域名专家投票,并由域专家进行验证。 如果解决方案被验证,它将被标记,并且可以作为标准响应被包括在参考解决方案数据库中。 然而,当分配给消息的分数不产生合适的结果时,通过交互界面来传送与由用户描述的问题有关的附加信息的请求。