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    • 1. 发明授权
    • Identifying the most relevant computer system state information
    • 识别最相关的计算机系统状态信息
    • US08655750B2
    • 2014-02-18
    • US12904884
    • 2010-10-14
    • Matthias Kaiser
    • Matthias Kaiser
    • G06Q10/00
    • G06Q20/203G06F9/451G06Q10/087
    • Operations to manage statements relating to a computer system state include obtaining, in a computer system and from any of several sources, statements that relate to a current state of the computer system. Each statement comprises several elements. The operations comprise assigning focus values to the elements of each statement, each focus value indicating a relevance of the element to the current state of the computer system. The operations comprise identifying a subset of the statements based on the focus values. The operations comprise making a first output to a user, the first output being selected from several predefined outputs using the subset of the statements. The output may represent the current state to the user or it may present at least one of several predefined goals to the user for selection, the at least one goal being identified as being possible to accomplish based on the current state.
    • 用于管理与计算机系统状态相关的语句的操作包括在计算机系统中和从几个源中的任何一个获得与计算机系统的当前状态相关的语句。 每个陈述包括几个要素。 操作包括将焦点值分配给每个语句的元素,每个焦点值指示该元素与计算机系统的当前状态的相关性。 操作包括基于焦点值来识别语句的子集。 操作包括向用户提供第一输出,使用语句的子集从多个预定义输出中选择第一输出。 输出可以表示对用户的当前状态,或者它可以向用户呈现若干预定义目标中的至少一个以供选择,至少一个目标被识别为可以基于当前状态来完成。
    • 2. 发明申请
    • Managing statements relating to a computer system state
    • 管理有关计算机系统状态的声明
    • US20070174706A1
    • 2007-07-26
    • US11269780
    • 2005-11-07
    • Matthias Kaiser
    • Matthias Kaiser
    • G06F11/00
    • G06Q20/203G06F9/451G06Q10/087
    • Operations to manage statements relating to a computer system state include obtaining, in a computer system and from any of several sources, statements that relate to a current state of the computer system. Each statement comprises several elements. The operations comprise assigning focus values to the elements of each statement, each focus value indicating a relevance of the element to the current state of the computer system. The operations comprise identifying a subset of the statements based on the focus values. The operations comprise making a first output to a user, the first output being selected from several predefined outputs using the subset of the statements. The output may represent the current state to the user or it may present at least one of several predefined goals to the user for selection, the at least one goal being identified as being possible to accomplish based on the current state.
    • 用于管理与计算机系统状态相关的语句的操作包括在计算机系统中和从几个源中的任何一个获得与计算机系统的当前状态相关的语句。 每个陈述包括几个要素。 操作包括将焦点值分配给每个语句的元素,每个焦点值指示该元素与计算机系统的当前状态的相关性。 操作包括基于焦点值来识别语句的子集。 操作包括向用户提供第一输出,使用语句的子集从多个预定义输出中选择第一输出。 输出可以表示对用户的当前状态,或者它可以向用户呈现若干预定义目标中的至少一个以供选择,至少一个目标被识别为可以基于当前状态来完成。
    • 3. 发明申请
    • Methods and systems for detecting user satisfaction
    • 检测用户满意度的方法和系统
    • US20050246211A1
    • 2005-11-03
    • US10811971
    • 2004-03-30
    • Matthias Kaiser
    • Matthias Kaiser
    • G06Q30/00H04K1/00H04L9/00G06F17/60
    • G06Q30/02G06Q10/0639G06Q30/0201
    • Methods and systems are provided to detect user satisfaction based on user interaction patterns and properties. Methods and systems may monitor an interaction between a user and a computer and may compare the monitored interaction with a baseline value to determine a deviation from baseline. The deviation may be used to determine a value for user satisfaction. Methods and systems may improve user satisfaction by tracking user actions during an interaction with an application and determining if the user actions deviate from an application script corresponding to the interaction. A link from a deviated action to a next logical point in a task script may be provided.
    • 提供了基于用户交互模式和属性来检测用户满意度的方法和系统。 方法和系统可以监视用户和计算机之间的交互,并且可以将所监视的交互与基准值进行比较以确定与基线的偏差。 偏差可用于确定用户满意度的值。 方法和系统可以通过在与应用交互期间跟踪用户动作并确定用户动作是否偏离与交互相对应的应用脚本来提高用户满意度。 可以提供从任务脚本中的偏离动作到下一个逻辑点的链接。
    • 7. 发明授权
    • Providing natural-language interface to repository
    • 为仓库提供自然语言界面
    • US07676489B2
    • 2010-03-09
    • US11294992
    • 2005-12-06
    • Matthias Kaiser
    • Matthias Kaiser
    • G06F17/30
    • G06F17/30684G06F17/2785Y10S707/99943
    • Providing a natural-language interface to a repository includes retrieving information from at least one repository, and generating a computer-readable ontology using the information. The computer-readable ontology is configured for use in interpreting user-entered natural-language statements regarding the at least one repository. A computer system including at least one repository has an ontology-generating module generating a computer-readable ontology using information retrieved from the at least one repository. The ontology may be created in any or all of several forms, such as a separate entity, a pointer structure or an index.
    • 向存储库提供自然语言界面包括从至少一个存储库检索信息,以及使用该信息生成计算机可读本体。 计算机可读本体被配置为用于解释关于至少一个存储库的用户输入的自然语言语句。 包括至少一个仓库的计算机系统具有本体生成模块,其使用从所述至少一个仓库检索的信息来生成计算机可读本体。 本体可以以任何或所有几种形式创建,例如单独的实体,指针结构或索引。
    • 8. 发明申请
    • Representing a computer system state to a user
    • 向用户表示计算机系统状态
    • US20070168922A1
    • 2007-07-19
    • US11269784
    • 2005-11-07
    • Matthias Kaiser
    • Matthias Kaiser
    • G06F9/44G06F9/45
    • G06F17/2881G06F9/454
    • Operations to represent a computer system state to a user include maintaining a model in a computer system. The model is updated at times and represents a current state of the computer system. The model uses formal-language statements to associate each of several predefined goals with at least one of several predefined actions that can be performed in the computer system to accomplish the associated predefined goal. The operations comprise providing an output to a user regarding the current state of the computer system, the output comprising a natural-language statement generated using at least one of the formal-language statements. A statement generating module may include a text planner, a grammar, a lexicon, a translator or a text post-processor.
    • 向用户表示计算机系统状态的操作包括在计算机系统中维护模型。 该模型有时更新,代表计算机系统的当前状态。 该模型使用形式语言语句来将几个预定义目标中的每一个与可以在计算机系统中执行的若干预定义动作中的至少一个相关联,以完成相关联的预定义目标。 操作包括向用户提供关于计算机系统的当前状态的输出,该输出包括使用至少一个形式语言语句生成的自然语言语句。 语句生成模块可以包括文本计划器,语法,词典,翻译器或文本后处理器。
    • 9. 发明申请
    • Providing natural-language interface to repository
    • 为仓库提供自然语言界面
    • US20070130194A1
    • 2007-06-07
    • US11294992
    • 2005-12-06
    • Matthias Kaiser
    • Matthias Kaiser
    • G06F7/00
    • G06F17/30684G06F17/2785Y10S707/99943
    • Providing a natural-language interface to a repository includes retrieving information from at least one repository, and generating a computer-readable ontology using the information. The computer-readable ontology is configured for use in interpreting user-entered natural-language statements regarding the at least one repository. A computer system including at least one repository has an ontology-generating module generating a computer-readable ontology using information retrieved from the at least one repository. The ontology may be created in any or all of several forms, such as a separate entity, a pointer structure or an index.
    • 向存储库提供自然语言界面包括从至少一个存储库检索信息,以及使用该信息生成计算机可读本体。 计算机可读本体被配置为用于解释关于至少一个存储库的用户输入的自然语言语句。 包括至少一个仓库的计算机系统具有本体生成模块,其使用从所述至少一个仓库检索的信息来生成计算机可读本体。 本体可以以任何或所有几种形式创建,例如单独的实体,指针结构或索引。