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    • 3. 发明授权
    • Human-to-human collaborative session request queue processing
    • 人与人之间的协同会话请求队列处理
    • US08881026B2
    • 2014-11-04
    • US11179950
    • 2005-07-12
    • Fonda J. DanielsRuthie D. LyleMichael MullerAndrew L. Schirmer
    • Fonda J. DanielsRuthie D. LyleMichael MullerAndrew L. Schirmer
    • G06F3/00
    • G06F3/0481G06F3/04842H04L51/04H04L51/046H04L51/14H04L51/26
    • Embodiments of the present invention address deficiencies of the art in respect to queued requests to establish human-to-human collaborative sessions and provide a novel and non-obvious method, system and computer program product for managing queued requests to establish human-to-human collaborative sessions. In one embodiment, a human-to-human collaborative data processing system can be provided which can include a messenger configured for coupling to other messengers. The system further can include a queue of incoming session requests to establish respective human-to-human collaborative sessions with requesters associated with the other messengers. Finally, the system can include queue management logic enabled to order the session requests in the queue according to queue rules coupled to the queue management logic.
    • 本发明的实施例解决了关于建立人 - 人协作会话的排队请求的本领域的缺陷,并且提供了一种用于管理排队请求以建立人与人之间的新颖且非显而易见的方法,系统和计算机程序产品 协作会议。 在一个实施例中,可以提供人与人协作数据处理系统,其可以包括被配置为耦合到其他信使的信使。 该系统还可以包括进入的会话请求的队列,以与与其他信使相关联的请求者建立相应的人与人之间的协作会话。 最后,系统可以包括启用队列管理逻辑,根据与队列管理逻辑相结合的队列规则对队列中的会话请求进行排序。