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1. 发明申请

US20190147455A1 Smart Agent Services Using Machine Learning Technology 审中-公开
公开(公告)号：US20190147455A1
公开(公告)日：2019-05-16
申请号：US15812205
申请日：2017-11-14
申请人： SAP SE
发明人： Chongyao Wang
IPC分类号： G06Q30/00 , G06N99/00 , G06F17/30
摘要： Systems and methods are provided for training a machine learning model using a plurality of data related to a product and services support system to determine a plurality of parameters to be used to search for one or more results for an input stream and storing the plurality of parameters in one or more databases. Systems and methods further provide for receiving an input stream from a user computing device, parsing the input stream to generate a parsed input stream, translating the parsed input stream into one or more of the plurality of parameters output from the machine learning model to generate a search string, searching a knowledge base using the search string to determine one or more results associated with the parsed input stream, and providing at least one result of the one or more results associated with the parsed input stream to the user computing device.

2. 发明授权

US10922696B2 Smart agent services using machine learning technology 有权
公开(公告)号：US10922696B2
公开(公告)日：2021-02-16
申请号：US15812205
申请日：2017-11-14
申请人： SAP SE
发明人： Chongyao Wang
IPC分类号： G06F16/248 , G06F16/2457 , G06Q30/00 , G06N20/00 , G06F16/242 , G06Q10/10
摘要： Systems and methods are provided for training a machine learning model using a plurality of data related to a product and services support system to determine a plurality of parameters to be used to search for one or more results for an input stream and storing the plurality of parameters in one or more databases. Systems and methods further provide for receiving an input stream from a user computing device, parsing the input stream to generate a parsed input stream, translating the parsed input stream into one or more of the plurality of parameters output from the machine learning model to generate a search string, searching a knowledge base using the search string to determine one or more results associated with the parsed input stream, and providing at least one result of the one or more results associated with the parsed input stream to the user computing device.

3. 发明授权

US10560520B2 Compatibility framework for cloud and on-premise application integration 有权
公开(公告)号：US10560520B2
公开(公告)日：2020-02-11
申请号：US15160084
申请日：2016-05-20
申请人： SAP SE
发明人： Chongyao Wang
IPC分类号： H04L29/08 , G06F9/50
摘要： Systems and methods are described herein for receiving, by a server computer associated with a cloud-based application, a request via a network from a requesting device associated with an on-premise application, for at least one feature associated with an application service provided by the cloud-based application, the request including a requester identifier and a requested feature identifier, determining, by the server computer associated with the cloud-based application, a version identifier for the request based on the requester identifier, accessing, by the server computer associated with the cloud-based application, instructions for the cloud-based application which include instructions associated with a plurality of version identifiers, each version identifier associated with at least one feature identifier, parsing, by the server computer associated with the cloud-based application, the instructions for the cloud-based application to determine a subset of instructions associated with the version identifier of the request and the requested feature identifier, executing, by the server computer associated with the cloud-based application, the subset of instructions associated with the version identifier of the request and the requested feature identifier, and returning, by the server computer associated with the cloud-based application, a response to the requesting device via the network, indicating that at least one feature associated with the application service provided by the cloud-based application has been executed.

4. 发明申请

US20170339221A1 COMPATIBILITY FRAMEWORK FOR CLOUD AND ON-PREMISE APPLICATION INTEGRATION 审中-公开
公开(公告)号：US20170339221A1
公开(公告)日：2017-11-23
申请号：US15160084
申请日：2016-05-20
申请人： SAP SE
发明人： Chongyao Wang
IPC分类号： H04L29/08 , H04L12/24
摘要： Systems and methods are described herein for receiving, by a server computer associated with a cloud-based application, a request via a network from a requesting device associated with an on-premise application, for at least one feature associated with an application service provided by the cloud-based application, the request including a requester identifier and a requested feature identifier, determining, by the server computer associated with the cloud-based application, a version identifier for the request based on the requester identifier, accessing, by the server computer associated with the cloud-based application, instructions for the cloud-based application which include instructions associated with a plurality of version identifiers, each version identifier associated with at least one feature identifier, parsing, by the server computer associated with the cloud-based application, the instructions for the cloud-based application to determine a subset of instructions associated with the version identifier of the request and the requested feature identifier, executing, by the server computer associated with the cloud-based application, the subset of instructions associated with the version identifier of the request and the requested feature identifier, and returning, by the server computer associated with the cloud-based application, a response to the requesting device via the network, indicating that at least one feature associated with the application service provided by the cloud-based application has been executed.

5. 发明申请

US20190354216A1 MESSAGING SYSTEM FOR PROVIDING MULTI-ZONE MESSAGES 审中-公开
公开(公告)号：US20190354216A1
公开(公告)日：2019-11-21
申请号：US16531741
申请日：2019-08-05
申请人： SAP SE
发明人： Chongyao Wang , Filiberto Selvas
IPC分类号： G06F3/048 , H04L29/08 , H04L12/58 , G06Q30/02 , G06Q50/00 , G06Q30/06
摘要： Systems and methods are provided for receiving input for a message, including a comment from a user, in a first zone of a message area of a graphical user interface of a first interface, the graphical user interface comprising the message area comprising the first zone to allow the user to enter a comment and a second zone to allow the user to insert item details by accessing an item list generated from a database. The systems and method further providing for detecting input in the comment from the user indicating a request for an item list associated with the input, accessing the database to generate the item list based on the input entered by the user wherein the item list is displayed to the user, detecting a selected item in the item list displayed to the user, generating item details associated with the selected item wherein the item details are inserted in the second zone of the message area of the graphical user interface.

6. 发明申请

US20180082351A1 MESSAGING SYSTEM FOR PROVIDING MULTI-ZONE MESSAGES 有权
公开(公告)号：US20180082351A1
公开(公告)日：2018-03-22
申请号：US15267509
申请日：2016-09-16
申请人： SAP SE
发明人： Chongyao Wang , Filiberto Selvas
IPC分类号： G06Q30/06 , G06Q50/00
CPC分类号： G06F3/048 , G06Q30/0257 , G06Q30/0601 , G06Q30/0631 , G06Q30/0633 , G06Q50/01 , H04L51/32 , H04L67/02
摘要： Systems and methods are provided for receiving input for a message, including a comment from a user, in a first zone of a message area of a graphical user interface of a first interface, the graphical user interface comprising the message area comprising the first zone to allow the user to enter a comment and a second zone to allow the user to insert item details by accessing an item list generated from a database. The systems and method further providing for detecting input in the comment from the user indicating a request for an item list associated with the input, accessing the database to generate the item list based on the input entered by the user wherein the item list is displayed to the user, detecting a selected item in the item list displayed to the user, generating item details associated with the selected item wherein the item details are inserted in the second zone of the message area of the graphical user interface.

7. 发明授权

US11126676B2 Influence rank generation system for enterprise community using social graph 有权
公开(公告)号：US11126676B2
公开(公告)日：2021-09-21
申请号：US16214491
申请日：2018-12-10
申请人： SAP SE
发明人： Chongyao Wang
IPC分类号： G06F16/9536 , G06Q50/00 , H04W4/21 , G06F16/9535
摘要： Disclosed herein are system, method, and computer program product embodiments for generating an influence rank for users within an enterprise community based on a social graph and utilizing the influence rank to customize the user experience in the enterprise community. An influence rank for a user of the enterprise community may be determined based on building a social graph representing the user's interactions within the enterprise community and analyzing the social graph. Communications may be then redirected within the enterprise community based on the determined influence rank.

8. 发明授权

US10969922B2 Messaging system for providing multi-zone messages 有权
公开(公告)号：US10969922B2
公开(公告)日：2021-04-06
申请号：US16531741
申请日：2019-08-05
申请人： SAP SE
发明人： Chongyao Wang , Filiberto Selvas
IPC分类号： G06Q30/00 , G06F3/048 , G06Q30/06 , G06Q50/00 , G06Q30/02 , H04L12/58 , H04L29/08
摘要： Systems and methods are provided for receiving input for a message, including a comment from a user, in a first zone of a message area of a graphical user interface of a first interface, the graphical user interface comprising the message area comprising the first zone to allow the user to enter a comment and a second zone to allow the user to insert item details by accessing an item list generated from a database. The systems and method further providing for detecting input in the comment from the user indicating a request for an item list associated with the input, accessing the database to generate the item list based on the input entered by the user wherein the item list is displayed to the user, detecting a selected item in the item list displayed to the user, generating item details associated with the selected item wherein the item details are inserted in the second zone of the message area of the graphical user interface.

9. 发明授权

US10416831B2 Messaging system for providing multi-zone messages 有权
公开(公告)号：US10416831B2
公开(公告)日：2019-09-17
申请号：US15267509
申请日：2016-09-16
申请人： SAP SE
发明人： Chongyao Wang , Filiberto Selvas
IPC分类号： G06Q30/00 , G06F3/048 , G06Q30/06 , G06Q50/00 , G06Q30/02 , H04L12/58 , H04L29/08
摘要： Systems and methods are provided for receiving input for a message, including a comment from a user, in a first zone of a message area of a graphical user interface of a first interface, the graphical user interface comprising the message area comprising the first zone to allow the user to enter a comment and a second zone to allow the user to insert item details by accessing an item list generated from a database. The systems and method further providing for detecting input in the comment from the user indicating a request for an item list associated with the input, accessing the database to generate the item list based on the input entered by the user wherein the item list is displayed to the user, detecting a selected item in the item list displayed to the user, generating item details associated with the selected item wherein the item details are inserted in the second zone of the message area of the graphical user interface.

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