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    • 4. 发明授权
    • System and method for device-based eCare
    • 基于设备的eCare的系统和方法
    • US09135642B1
    • 2015-09-15
    • US12856271
    • 2010-08-13
    • Scott A. IrwinRobert D. BirchJoseph P. LupoSanjiv KaraniStephen D. Weagraff
    • Scott A. IrwinRobert D. BirchJoseph P. LupoSanjiv KaraniStephen D. Weagraff
    • G06Q30/00G06Q30/02
    • G06Q30/0256
    • There is disclosed a device-based eCare solution that facilitates computerized consumer service on consumer devices. The system may include an end device, a back-end server eCare system, and a communications technology. One or more consumer eCare applications, such as balance and pricing applications, consumer assistance applications, diagnostic applications, and anticipatory applications, may be resident on the device. The end device may be configured to monitor the consumer's activity and collect and store a set of data regarding the consumer's activity. The end device may be further programmed to proactively offer the consumer a consumer eCare application based on the set of data and execute the consumer eCare application in accordance with the consumer's instructions. The system may create a collaborative environment between the device, other devices, and the back-end server eCare system. The device may intermittently communicate with other devices, the back-end server eCare system, or both, to synchronize information.
    • 披露了一种基于设备的eCare解决方案,可帮助消费者设备上的计算机化消费者服务。 该系统可以包括终端设备,后端服务器eCare系统和通信技术。 一个或多个消费者eCare应用程序(例如平衡和定价应用程序,消费者援助应用程序,诊断应用程序和预期应用程序)可能驻留在设备上。 终端设备可以被配置为监视消费者的活动并且收集和存储关于消费者活动的一组数据。 终端设备可以进一步被编程为主动地向消费者提供基于该组数据的消费者eCare应用,并且根据消费者的指令执行消费者eCare应用。 该系统可以在设备,其他设备和后端服务器eCare系统之间创建协作环境。 设备可以间歇地与其他设备,后端服务器eCare系统或两者进行通信,以同步信息。
    • 6. 发明授权
    • System and method for value creation
    • 价值创造的系统和方法
    • US07770786B1
    • 2010-08-10
    • US11695330
    • 2007-04-02
    • Robert D. BirchJoseph P. LupoScott A. IrwinStephen D. WeagraffSanjiv KaraniJeff Gordon
    • Robert D. BirchJoseph P. LupoScott A. IrwinStephen D. WeagraffSanjiv KaraniJeff Gordon
    • G06Q30/00
    • G06Q30/06G06Q30/0207G06Q30/0222G06Q30/0226G06Q30/0234G06Q30/0238G06Q40/00
    • There is disclosed a system and method for creating value by facilitating third party participation in mobile commerce transactions, providing consumers with a unified perspective of commercial activity, and selectively implementing discounts. The system may include a computerized engine and a point of sale wallet, which may be embedded in a personal trusted device. The computerized engine may be programmed to selectively implement a discount associated with a particular transaction. The personal trusted device may comprise a wireless communications technology, which enables the device to communicate with a back-end system and/or other point of sale devices. The personal trusted device may serve as the nexus of consumer transactions by facilitating payment as well as receipt and storage of electronic receipts. The personal trusted device may also be configured to transmit electronic receipts via the communications technology.
    • 披露了通过促进第三方参与移动商务交易来创造价值的系统和方法,为消费者提供商业活动的统一视角,并选择性地实施折扣。 该系统可以包括可以嵌入在个人信任的设备中的计算机引擎和销售点钱包。 计算机化引擎可以被编程为选择性地实现与特定事务相关联的折扣。 个人可信设备可以包括无线通信技术,其使设备能够与后端系统和/或其他销售点设备进行通信。 个人信任的设备可以通过促进电子收据的支付以及收据和存储来作为消费者交易的纽带。 个人可信设备还可以被配置为经由通信技术来发送电子收据。