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1. 发明授权

US10558939B2 Systems, methods, apparatuses and computer program products for facilitating product exchange services 有权
公开(公告)号：US10558939B2
公开(公告)日：2020-02-11
申请号：US13338858
申请日：2011-12-28
申请人： Sumeet Pradeep Shroff , Jeremy Michael Melis , Peter Wilhelm Wonnemann , Torsten Helge Huebner
发明人： Sumeet Pradeep Shroff , Jeremy Michael Melis , Peter Wilhelm Wonnemann , Torsten Helge Huebner
IPC分类号： G06Q10/08
摘要： An apparatus for facilitating product exchanges includes a processor and memory storing executable computer code causing the apparatus to at least perform operations including triggering an exchange procedure to return a product(s) to an entity responsive to receipt of an indicated selection of a return service option. The computer program code may further cause the apparatus to generate a return label(s) and identify a box(es) for inclusion of the product responsive to the receipt of the indicated selection and may generate a notification(s) notifying a user of a pickup time for the product and receive an indication that the product is packaged in the box(es), that information of the return label is captured and that the product is collected for delivery. The computer program code may further cause the apparatus to receive an indication that the product is delivered to entity. Corresponding methods and computer program products are also provided.

2. 发明申请

US20130173490A1 SYSTEMS, METHODS, APPARATUSES AND COMPUTER PROGRAM PRODUCTS FOR FACILITATING PRODUCT EXCHANGE SERVICES 审中-公开
标题翻译：用于促进产品交换服务的系统，方法，设备和计算机程序产品
公开(公告)号：US20130173490A1
公开(公告)日：2013-07-04
申请号：US13338858
申请日：2011-12-28
申请人： Sumeet Pradeep Shroff , Jeremy Michael Melis , Peter Wilhelm Wonnemann , Torsten Helge Huebner
发明人： Sumeet Pradeep Shroff , Jeremy Michael Melis , Peter Wilhelm Wonnemann , Torsten Helge Huebner
IPC分类号： G06Q10/08 , G06Q30/00
摘要： An apparatus for facilitating product exchanges includes a processor and memory storing executable computer code causing the apparatus to at least perform operations including triggering an exchange procedure to return a product(s) to an entity responsive to receipt of an indicated selection of a return service option. The computer program code may further cause the apparatus to generate a return label(s) and identify a box(es) for inclusion of the product responsive to the receipt of the indicated selection and may generate a notification(s) notifying a user of a pickup time for the product and receive an indication that the product is packaged in the box(es), that information of the return label is captured and that the product is collected for delivery. The computer program code may further cause the apparatus to receive an indication that the product is delivered to entity. Corresponding methods and computer program products are also provided.
摘要翻译：一种用于促进产品交换的装置包括处理器和存储器，其存储可执行计算机代码，使得该装置至少执行操作，包括触发交换过程以响应于接收到所指示的返回服务选项的选择将产品返回给实体。计算机程序代码还可以使得设备生成返回标签并且响应于接收到所指示的选择来识别用于包含产品的框，并且可以生成通知用户的通知产品的取货时间并收到产品包装在箱子中的指示，捕获退货标签的信息并收集产品以进行交货。计算机程序代码还可以使得设备接收产品被递送到实体的指示。还提供了相应的方法和计算机程序产品。

3. 发明授权

US07765131B2 Systems and methods for providing personalized delivery services 有权
标题翻译：提供个性化交付服务的系统和方法
公开(公告)号：US07765131B2
公开(公告)日：2010-07-27
申请号：US11460268
申请日：2006-07-27
申请人： Robert Klingenberg , Joe Rizzo , Sumeet Pradeep Shroff
发明人： Robert Klingenberg , Joe Rizzo , Sumeet Pradeep Shroff
IPC分类号： G06Q10/00
CPC分类号： G06Q10/0835 , G06Q10/08 , G06Q10/083 , G06Q10/0832 , G06Q10/0833 , G06Q10/0838 , G06Q10/087 , G06Q20/203 , G06Q30/0633
摘要： Systems and methods are disclosed for providing personalized delivery services by a carrier providing a package delivery service. Typically, the consignee indicates a delivery preference to be applied to delivery of a package, such as indicating a specific location where the package is to be left upon delivery, if the consignee is not present to accept the package. In one embodiment, the consignee may be notified by the carrier of the scheduled delivery of the package, and may be linked to the carrier's web site to indicate a delivery preference. Alternatively, the delivery preference may be indicated by the consignee proactively accessing the web site. After conveying a delivery preference, the carrier's systems communicate the delivery preference at the appropriate time to a portable computing device which informs the delivery personnel of the consignee's delivery preference. Other embodiments allow the consignor to indicate delivery preferences.
摘要翻译：公开了用于通过提供包裹递送服务的运营商提供个性化递送服务的系统和方法。通常，收货人指示如果收货人不在场接受包裹，则运送优惠将适用于包裹的交付，例如指示包裹在交货时要留下的特定位置。在一个实施例中，收货人可以由承运人通知包裹的预定交付，并且可以链接到运营商的网站以指示递送优选。或者，交货偏好可以由收货人主动地访问该网站来指示。在传送交付偏好之后，承运人的系统在适当的时间将交货偏好通知给便携式计算设备，该便携式计算设备通知交付人员收货人的交货偏好。其他实施例允许发货人指示交货偏好。

4. 发明申请

US20080004995A1 Systems and Methods for Providing Personalized Delivery Services 有权
标题翻译：提供个性化交付服务的系统和方法
公开(公告)号：US20080004995A1
公开(公告)日：2008-01-03
申请号：US11460268
申请日：2006-07-27
申请人： Robert Klingenberg , Joe Rizzo , Sumeet Pradeep Shroff
发明人： Robert Klingenberg , Joe Rizzo , Sumeet Pradeep Shroff
IPC分类号： G06Q10/00
CPC分类号： G06Q10/0835 , G06Q10/08 , G06Q10/083 , G06Q10/0832 , G06Q10/0833 , G06Q10/0838 , G06Q10/087 , G06Q20/203 , G06Q30/0633
摘要： Systems and methods are disclosed for providing personalized delivery services by a carrier providing a package delivery service. Typically, the consignee indicates a delivery preference to be applied to delivery of a package, such as indicating a specific location where the package is to be left upon delivery, if the consignee is not present to accept the package. In one embodiment, the consignee may be notified by the carrier of the scheduled delivery of the package, and may be linked to the carrier's web site to indicate a delivery preference. Alternatively, the delivery preference may be indicated by the consignee proactively accessing the web site. After conveying a delivery preference, the carrier's systems communicate the delivery preference at the appropriate time to a portable computing device which informs the delivery personnel of the consignee's delivery preference. Other embodiments allow the consignor to indicate delivery preferences.
摘要翻译：公开了用于通过提供包裹递送服务的运营商提供个性化递送服务的系统和方法。通常，收货人指示如果收货人不在场接受包裹，则运送优惠将用于包裹的交付，例如指示包裹在交货时要留下的特定位置。在一个实施例中，收货人可以由承运人通知包裹的预定交付，并且可以链接到运营商的网站以指示递送优选。或者，交货偏好可以由收货人主动地访问该网站来指示。在传送交付偏好之后，承运人的系统在适当的时间将交货偏好通知给便携式计算设备，该便携式计算设备通知交付人员收货人的交货偏好。其他实施例允许发货人指示交货偏好。

5. 发明授权

US08108259B2 Systems and methods for providing personalized delivery services 有权
标题翻译：提供个性化交付服务的系统和方法
公开(公告)号：US08108259B2
公开(公告)日：2012-01-31
申请号：US12616183
申请日：2009-11-11
申请人： Robert Klingenberg , Joe Rizzo , Sumeet Pradeep Shroff
发明人： Robert Klingenberg , Joe Rizzo , Sumeet Pradeep Shroff
IPC分类号： G06G1/14
CPC分类号： G06Q10/0835 , G06Q10/08 , G06Q10/083 , G06Q10/0832 , G06Q10/0833 , G06Q10/0838 , G06Q10/087 , G06Q20/203 , G06Q30/0633
摘要： Systems and methods are disclosed for providing personalized delivery services by a carrier providing a package delivery service. Typically, the consignee indicates a delivery preference to be applied to delivery of a package, such as indicating a specific location where the package is to be left upon delivery, if the consignee is not present to accept the package. In one embodiment, the consignee may be notified by the carrier of the scheduled delivery of the package, and may be linked to the carrier's web site to indicate a delivery preference. Alternatively, the delivery preference may be indicated by the consignee proactively accessing the web site. After conveying a delivery preference, the carrier's systems communicate the delivery preference at the appropriate time to a portable computing device which informs the delivery personnel of the consignee's delivery preference. Other embodiments allow the consignor to indicate delivery preferences.
摘要翻译：公开了用于通过提供包裹递送服务的运营商提供个性化递送服务的系统和方法。通常，收货人指示如果收货人不在场接受包裹，则运送优惠将适用于包裹的交付，例如指示包裹在交货时要留下的特定位置。在一个实施例中，收货人可以由承运人通知包裹的预定交付，并且可以链接到运营商的网站以指示递送优选。或者，交货偏好可以由收货人主动地访问该网站来指示。在传送交付偏好之后，承运人的系统在适当的时间将交货偏好通知给便携式计算设备，该便携式计算设备通知交付人员收货人的交货偏好。其他实施例允许发货人指示交货偏好。

6. 发明授权

US07657466B2 Systems and methods for providing personalized delivery services 有权
公开(公告)号：US07657466B2
公开(公告)日：2010-02-02
申请号：US11425333
申请日：2006-06-20
申请人： Robert Klingenberg , Joe Rizzo , Sumeet Pradeep Shroff
发明人： Robert Klingenberg , Joe Rizzo , Sumeet Pradeep Shroff
IPC分类号： G06Q30/00
CPC分类号： G06Q10/0835 , G06Q10/08 , G06Q10/083 , G06Q10/0834 , G06Q10/087 , G06Q20/203 , G06Q50/32
摘要： Systems and methods are disclosed for providing personalized delivery services by a carrier providing a package delivery service. Typically, the consignee indicates a delivery preference to be applied to delivery of a package, such as indicating a specific location where the package is to be left upon delivery, if the consignee is not present to accept the package. In one embodiment, the consignee may be notified by the carrier of the scheduled delivery of the package, and may be linked to the carrier's web site to indicate a delivery preference. Alternatively, the delivery preference may be indicated by the consignee proactively accessing the web site. After conveying a delivery preference, the carrier's systems communicate the delivery preference at the appropriate time to a portable computing device which informs the delivery personnel of the consignee's delivery preference. Other embodiments allow the consignor to indicate delivery preferences.

7. 发明申请

US20100076903A1 Systems and Methods for Providing Personalized Delivery Services 有权
标题翻译：提供个性化交付服务的系统和方法
公开(公告)号：US20100076903A1
公开(公告)日：2010-03-25
申请号：US12616183
申请日：2009-11-11
申请人： Robert Klingenberg , Joe Rizzo , Sumeet Pradeep Shroff
发明人： Robert Klingenberg , Joe Rizzo , Sumeet Pradeep Shroff
IPC分类号： G06Q50/00 , G06Q10/00 , G06F15/16 , G06F17/30
CPC分类号： G06Q10/0835 , G06Q10/08 , G06Q10/083 , G06Q10/0832 , G06Q10/0833 , G06Q10/0838 , G06Q10/087 , G06Q20/203 , G06Q30/0633
摘要： Systems and methods are disclosed for providing personalized delivery services by a carrier providing a package delivery service. Typically, the consignee indicates a delivery preference to be applied to delivery of a package, such as indicating a specific location where the package is to be left upon delivery, if the consignee is not present to accept the package. In one embodiment, the consignee may be notified by the carrier of the scheduled delivery of the package, and may be linked to the carrier's web site to indicate a delivery preference. Alternatively, the delivery preference may be indicated by the consignee proactively accessing the web site. After conveying a delivery preference, the carrier's systems communicate the delivery preference at the appropriate time to a portable computing device which informs the delivery personnel of the consignee's delivery preference. Other embodiments allow the consignor to indicate delivery preferences.
摘要翻译：公开了用于通过提供包裹递送服务的运营商提供个性化递送服务的系统和方法。通常，收货人指示如果收货人不在场接受包裹，则运送优惠将适用于包裹的交付，例如指示包裹在交货时要留下的特定位置。在一个实施例中，收货人可以由承运人通知包裹的预定交付，并且可以链接到运营商的网站以指示递送优选。或者，交货偏好可以由收货人主动地访问该网站来指示。在传送交付偏好之后，承运人的系统在适当的时间将交货偏好通知给便携式计算设备，该便携式计算设备通知交付人员收货人的交货偏好。其他实施例允许发货人指示交货偏好。

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