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    • 1. 发明授权
    • System and method for synchronizing and prioritizing multiple disparate retail systems
    • 用于同步和优先考虑多个不同零售系统的系统和方法
    • US09264485B1
    • 2016-02-16
    • US13530024
    • 2012-06-21
    • Sundar RanganathanMurtaza GhadyaliStan HawkinsArun Santhanam
    • Sundar RanganathanMurtaza GhadyaliStan HawkinsArun Santhanam
    • H04L29/08G06F15/163
    • H04L67/10G06F9/542G06F15/163G06Q10/00
    • A method and system for synchronizing and prioritizing messages from separate systems includes receiving a message from a computer network having a unique identifier. Next, this message having the unique identifier may be compared to at least one of a rule and a formula stored in a database. If the message with the unique identifier matches at least one of a rule and a formula stored in the database based on the unique identifier, then the message may be supplemented with an action identifier. Subsequently, the message may be prioritized relative to one or more other messages based on at least one of a source identifier and the action identifier. The message may then be transmitted to a notifier. The notifier may relay the message over the communications network to at least one of an application content provider (ACP) and/or a target application upon receiving a request for transmitting messages.
    • 用于使来自单独系统的消息同步和优先化的方法和系统包括从具有唯一标识符的计算机网络接收消息。 接下来,可以将具有唯一标识符的该消息与存储在数据库中的规则和公式中的至少一个进行比较。 如果具有唯一标识符的消息基于唯一标识符匹配存储在数据库中的规则和公式中的至少一个,则该消息可以用动作标识符来补充。 随后,可以基于源标识符和动作标识符中的至少一个,相对于一个或多个其他消息来优先考虑该消息。 然后可以将消息传送到通知器。 通知者可以在接收到发送消息的请求时通过通信网络将消息中继到应用内容提供商(ACP)和/或目标应用中的至少一个。
    • 3. 发明授权
    • Storage, management and distribution of consumer information
    • 消费者信息的存储,管理和分发
    • US08260806B2
    • 2012-09-04
    • US11824358
    • 2007-06-29
    • Nick SteeleStan HawkinsJoe MaranvilleAndrew Bradnan
    • Nick SteeleStan HawkinsJoe MaranvilleAndrew Bradnan
    • G06F17/30
    • G06Q30/06Y10S707/944Y10S707/966Y10S707/99939
    • Consumers may centrally store, manage and distribute information using an information account stored in a central data repository. The information account is accessible from any client device, without the need to permanently store or install proprietary software thereon. The information account comprises a plurality of consumer information elements stored in a tagged data format. A host server hosts a database management system for accessing the information account. A client-side application may manage communications with host server. Alternatively, the client device may interact with a vendor server that executes a server-side application for managing communications with the host server. In response to a request from the consumer, the host server may filter selected consumer information elements from the information account and transmit the filtered consumer information elements to the client-side or server-side application. The filtered consumer information elements may then be automatically integrated into a vendor business process on behalf of the consumer, if desired.
    • 消费者可以使用存储在中央数据存储库中的信息帐户集中存储,管理和分发信息。 信息帐户可以从任何客户端设备访问,而无需在其上永久存储或安装专有软件。 信息帐户包括以标签数据格式存储的多个消费者信息元素。 主机服务器托管用于访问信息帐户的数据库管理系统。 客户端应用程序可以管理与主机服务器的通信。 或者,客户端设备可以与执行用于管理与主机服务器的通信的服务器侧应用的供应商服务器进行交互。 响应于来自消费者的请求,主机服务器可以从信息帐户过滤所选择的消费者信息元素,并将经过滤的消费者信息元素发送到客户端或服务器端应用。 如果需要,经过过滤的消费者信息元素然后可以代表消费者自动地集成到供应商业务处理中。
    • 4. 发明授权
    • System and method for managing asset installation and evaluation
    • 管理资产安装和评估的制度和方法
    • US08135611B2
    • 2012-03-13
    • US13031238
    • 2011-02-20
    • Stan HawkinsThomas SwiedlerCharles Turner
    • Stan HawkinsThomas SwiedlerCharles Turner
    • G06Q10/00
    • G06Q10/06G06Q10/06316G06Q10/0639G06Q10/06398G06Q10/087G06Q10/0875
    • Efficient and effective centralized management of automated field force installation and evaluation of assets. Service representatives can each perform an asset installation and/or an asset evaluation with the aid of a handheld device. The handheld device can display worksheets comprising a sequence of instructions and prompts related to the installation/evaluation. In performing the asset installation/evaluation, the service representative can follow the instructions and enter responses to the prompts into the handheld device. The handheld device can communicate with a server to download the worksheets onto the handheld device and to upload from the handheld device data related to the installation/evaluation. Authorized users' network devices can interact with a reporting module of the server to generate reports based on the uploaded data. The reports can provide the authorized users with real-time or near real-time information about the service representatives' performance and about particular assets, including, e.g., information about particular asset installations/evaluations.
    • 高效有效地集中管理自动化现场部队的安装和资产评估。 服务代表可以在手持设备的帮助下进行资产安装和/或资产评估。 手持设备可以显示包括与安装/评估相关的指令序列和提示的工作表。 在执行资产安装/评估时,服务代表可以按照说明进行操作,并将提示输入到手持设备中。 手持设备可以与服务器进行通信,将工作表下载到手持设备上,并从手持设备上传与安装/评估有关的数据。 授权用户的网络设备可以与服务器的报告模块交互,以根据上传的数据生成报告。 这些报告可以向授权用户提供有关服务代表的业绩和特定资产的实时或近乎实时的信息,包括例如关于特定资产安装/评估的信息。
    • 5. 发明授权
    • System and method for managing asset installation and evaluation
    • 管理资产安装和评估的制度和方法
    • US07957990B2
    • 2011-06-07
    • US11323562
    • 2005-12-30
    • Stan HawkinsThomas SwiedlerCharles Turner
    • Stan HawkinsThomas SwiedlerCharles Turner
    • G06Q10/00
    • G06Q10/06G06Q10/06316G06Q10/0639G06Q10/06398G06Q10/087G06Q10/0875
    • Efficient and effective centralized management of automated field force installation and evaluation of assets. Service representatives can each perform an asset installation and/or an asset evaluation with the aid of a handheld device. The handheld device can display worksheets comprising a sequence of instructions and prompts related to the installation/evaluation. In performing the asset installation/evaluation, the service representative can follow the instructions and enter responses to the prompts into the handheld device. The handheld device can communicate with a server to download the worksheets onto the handheld device and to upload from the handheld device data related to the installation/evaluation. Authorized users' network devices can interact with a reporting module of the server to generate reports based on the uploaded data. The reports can provide the authorized users with real-time or near real-time information about the service representatives' performance and about particular assets, including, e.g., information about particular asset installations/evaluations.
    • 高效有效地集中管理自动化现场部队的安装和资产评估。 服务代表可以在手持设备的帮助下进行资产安装和/或资产评估。 手持设备可以显示包括与安装/评估相关的指令序列和提示的工作表。 在执行资产安装/评估时,服务代表可以按照说明进行操作,并将提示输入到手持设备中。 手持设备可以与服务器进行通信,将工作表下载到手持设备上,并从手持设备上传与安装/评估有关的数据。 授权用户的网络设备可以与服务器的报告模块交互,以根据上传的数据生成报告。 这些报告可以向授权用户提供有关服务代表的业绩和特定资产的实时或近乎实时的信息,包括例如关于特定资产安装/评估的信息。
    • 6. 发明授权
    • System and method for communicating data between wireless mobile hand-held computer and a back-end computer system
    • 用于在无线移动手持计算机和后端计算机系统之间传送数据的系统和方法
    • US08028039B1
    • 2011-09-27
    • US11317646
    • 2005-12-23
    • Stan Hawkins
    • Stan Hawkins
    • G06F15/16G06F15/173G06F9/00G06F9/24G06F15/177G06F7/04G06F17/30
    • G06F17/30174
    • An asynchronous, middleware system positioned between a larger computer system and a wireless mobile hand-held computer anticipates the needs of a wireless mobile hand-held computer that is served by the middleware system. The middleware system can anticipate and process needs for a mobile hand-held computer when the hand-held computer is not “synchronized” with a larger computer network. The middleware system can be designed to prepare information for downloading from a larger computer system to a wireless mobile hand-held computer well in advance of a communication link while the hand-held computer is not “synchronized” with the larger computer network. The middleware system can provide a network architecture that is very durable, scaleable, and flexible to serve hundreds and thousands of wireless mobile hand-held computers.
    • 位于较大计算机系统和无线移动手持计算机之间的异步中间件系统预期由中间件系统服务的无线移动手持式计算机的需要。 当手持计算机与较大的计算机网络不“同步”时,中间件系统可以预测和处理移动手持式计算机的需求。 中间件系统可以被设计为在手持计算机与较大的计算机网络不“同步”的情况下准备好在通信链路之前从较大的计算机系统下载到无线移动手持计算机的信息。 中间件系统可以提供非常耐用,可扩展和灵活的网络架构,可以为数以千计的无线移动手持式计算机提供服务。
    • 7. 发明授权
    • System and method for facilitating the transfer of information relating to quality of an organization
    • 促进与组织质量有关的信息传递的系统和方法
    • US07861281B2
    • 2010-12-28
    • US11323338
    • 2005-12-30
    • Stan Hawkins
    • Stan Hawkins
    • G06F17/00G06F9/00G06F15/177H04W72/00G06F12/00G06F15/173G06F17/30G06F7/00H04N5/222H04N7/18
    • H04L41/50H04M3/4228H04M7/0036H04M2201/38H04M2203/553H04W24/00
    • A system and method transfers information relating to quality or standards of an organization from a server to a wireless handheld computing device and from the wireless handheld computing device to the server in real-time or near real-time. Each member of an organization can have the same policies and procedures as soon as any of the policies and procedures are updated. The inventive system can allow an organization to also measure compliance and conformance with the distributed policies and procedures. With the handheld computing devices, each member of an organization can complete tests that are closely tied to the distributed policies and procedures. The results of these tests can be transmitted in real-time or near real-time from the handheld computing devices to a central computer server so that an organization can track current performance of all its members relative to the policies and procedures and relative to each other.
    • 系统和方法将与组织的质量或标准有关的信息从服务器到无线手持计算设备以及从无线手持计算设备实时或接近实时传输到服务器。 一旦组织的每个成员可以在更新任何政策和程序后立即拥有相同的政策和程序。 本发明的系统可以允许组织还测量合规性并遵守分布式政策和程序。 使用手持计算设备,组织的每个成员都可以完成与分布式策略和过程密切相关的测试。 这些测试的结果可以从手持计算设备实时或接近实时传输到中央计算机服务器,以便组织可以跟踪其所有成员相对于策略和过程以及相互之间的当前性能 。
    • 8. 发明申请
    • SYSTEM AND METHOD FOR FACILITATING SALES UTILIZING CUSTOMER RELATIONSHIP MANAGEMENT TECHNOLOGY
    • 利用客户关系管理技术促进销售的系统和方法
    • US20100287112A1
    • 2010-11-11
    • US12723656
    • 2010-03-14
    • Stan Hawkins
    • Stan Hawkins
    • G06Q10/00G06F15/16
    • G06Q30/02G06Q10/10G06Q30/0251G06Q30/0271G06Q30/0281
    • A system and method of providing relevant sales context information that would enable vendors to reduce cost of operations, increase productivity of their mobile sales forces, and drive improved efficiencies throughout. Mobile sales force representatives can utilize a handheld computing device for reviewing relevant customer sales information prior to a sales visit; for training and other purposes during a sales visit; and inputting new customer sales information during or after a sales visit, which can then be uploaded to a server over a wireless network for future use. The handheld device can communicate with a server to download the customer information onto the handheld device and to upload from the handheld device current customer information data obtained from a customers sales visit to a server. The server can transmit the current customer information data to multiple sales force representatives who can utilize that information in the sales environment.
    • 提供相关销售情况信息的系统和方法,使供应商能够降低运营成本,提高其移动销售人员的生产率,并提高整体效率。 移动销售人员代表可以利用手持计算设备在销售访问之前检查相关的客户销售信息; 在销售访问期间进行培训和其他目的; 并在销售访问期间或之后输入新的客户销售信息,然后可以通过无线网络上传到服务器以备将来使用。 手持设备可以与服务器进行通信,将客户信息下载到手持设备上,并从手持设备上传从客户销售访问获取的当前客户信息数据到服务器。 服务器可以将当前客户信息数据传送给可在销售环境中利用该信息的多个销售人员代表。
    • 9. 发明授权
    • Branding and revenue sharing models for facilitating storage, management and distribution of consumer information
    • 品牌和收益分享模式,促进消费者信息的存储,管理和分发
    • US07467141B1
    • 2008-12-16
    • US09933567
    • 2001-08-20
    • Nick SteeleStan HawkinsJoe MaranvilleAndrew Bradnan
    • Nick SteeleStan HawkinsJoe MaranvilleAndrew Bradnan
    • G06F17/30
    • G06Q30/06G06Q40/12Y10S707/99939
    • Information accounts stored in a central data repository comprise consumer information elements associated with consumers, which may be stored in a tagged data format. A consumer may have created an information account via an originating vendor's website. The information account may be branded to identify a sponsor, which may be the originating vendor. A vendor server may be a member of an exchange comprising a logical grouping of servers authorized and configured to interact with one or more information accounts, such as differently branded information accounts. The consumer uses a client device to request selected consumer information elements from the information account. The consumer information elements transmitted to the client device may be auto-populated into a web page hosted by the vendor server and may be used to complete a transaction. The custodian of the data repository may share transaction-related revenue with the originating vendor and/or transacting vendor.
    • 存储在中央数据存储库中的信息帐户包括与消费者相关联的消费者信息元素,其可以以标记的数据格式存储。 消费者可能通过原始供应商的网站创建了一个信息帐户。 信息帐户可以被标记为标识赞助商,其可以是始发供应商。 供应商服务器可以是交换机的成员,其包括授权和配置为与一个或多个信息帐户交互的服务器的逻辑分组,诸如不同品牌的信息帐户。 消费者使用客户端设备从信息帐户请求所选择的消费者信息元素。 发送到客户端设备的消费者信息元素可以被自动填充到由供应商服务器托管的网页中,并且可以用于完成交易。 数据存储库的保管人可以与始发供应商和/或交易的供应商共享与交易相关的收入。
    • 10. 发明申请
    • SYSTEM AND METHOD FOR FACILITATING THE TRANSFER OF INFORMATION RELATING TO QUALITY OF AN ORGANIZATION
    • 促进与组织质量相关的信息传递的系统和方法
    • US20110138017A1
    • 2011-06-09
    • US12951050
    • 2010-11-21
    • Stan Hawkins
    • Stan Hawkins
    • G06F15/16
    • H04L41/50H04M3/4228H04M7/0036H04M2201/38H04M2203/553H04W24/00
    • A system and method transfers information relating to quality or standards of an organization from a server to a wireless handheld computing device and from the wireless handheld computing device to the server in real-time or near real-time. Each member of an organization can have the same policies and procedures as soon as any of the policies and procedures are updated. The inventive system can allow an organization to also measure compliance and conformance with the distributed policies and procedures. With the handheld computing devices, each member of an organization can complete tests that are closely tied to the distributed policies and procedures. The results of these tests can be transmitted in real-time or near real-time from the handheld computing devices to a central computer server so that an organization can track current performance of all its members relative to the policies and procedures and relative to each other.
    • 系统和方法将与组织的质量或标准有关的信息从服务器到无线手持计算设备以及从无线手持计算设备实时或接近实时传输到服务器。 一旦组织的每个成员可以在更新任何政策和程序后立即拥有相同的政策和程序。 本发明的系统可以允许组织还测量合规性并遵守分布式政策和程序。 使用手持计算设备,组织的每个成员都可以完成与分布式策略和过程密切相关的测试。 这些测试的结果可以从手持计算设备实时或接近实时传输到中央计算机服务器,以便组织可以跟踪其所有成员相对于策略和过程以及相互之间的当前性能 。