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1. 发明申请

US20190373108A1 TELECOMMUNICATION SYSTEM AND METHOD FOR FLEXIBLE CONTROL OF THE TELECOMMUNICATION SYSTEM USING A SWITCHING COMMAND ISSUED BY AN APPLICATION TO A PLATFORM 审中-公开
公开(公告)号：US20190373108A1
公开(公告)日：2019-12-05
申请号：US16543828
申请日：2019-08-19
申请人： Unify GmbH & Co. KG
发明人： Claus Rist
IPC分类号： H04M3/42 , H04M3/24 , H04M3/54 , H04M3/51 , H04M7/00
摘要： A telecommunication system is configurable so that there can be flexible control of a switching command issued by an application to a platform where the switching command is executable in (a) a first execution mode in which the switching command is executed simultaneous with switching and verified or (b) a second execution mode in which the switching command is executed immediately and without verification. The application can be run to cause the switching command to he sent to the platform and the platform can execute the switching command received from the application. At least one of resting on a case-by-case basis and deciding which execution mode should be utilized for execution of the switching command can also occur before the sending of the switching command and/or before the executing of the switching command.

2. 发明授权

US10075595B2 Method and system for establishing a telecommunications link 有权
公开(公告)号：US10075595B2
公开(公告)日：2018-09-11
申请号：US15707109
申请日：2017-09-18
申请人： Unify GmbH & Co. KG
发明人： Claus Rist , Martin Glaser , Michael Volkmann
IPC分类号： G06F15/16 , H04M7/00 , H04L29/08 , H04L29/06 , H04M3/42
CPC分类号： H04M7/0057 , H04L65/1066 , H04L65/1069 , H04L67/10 , H04M3/42008 , H04M3/42263 , H04M3/42323 , H04M7/0012 , H04M7/0015
摘要： A method for establishing a telecommunications link (C1, C2, C3) for a user to whom a first communications terminal is allocated. According to said method, an allocation information is made available to a control program running on a server for establishing the telecommunications link in which information a first allocation is defined for the first communications terminal as specified by the user. The first allocation can define an allocation of a second communications terminal to the first communications terminal. The telecommunications link can be established in accordance with the first allocation, using the second communications terminal instead of the first communications terminal. The allocation information can include a second allocation by which the first communications terminal can be signaled as being the only terminal used by the user in the established telecommunications link.

3. 发明申请

US20180255115A1 METHOD FOR TRANSFERRING CONTROL OF A CONFERENCE CALL 审中-公开
公开(公告)号：US20180255115A1
公开(公告)日：2018-09-06
申请号：US15972354
申请日：2018-05-07
申请人： Unify GmbH & Co. KG
发明人： Claus Rist , Martin Glaser , Michael Willmann
IPC分类号： H04L29/06 , H04M3/56 , H04M3/428 , H04M7/00
CPC分类号： H04L65/4038 , H04L65/1093 , H04M3/4288 , H04M3/56 , H04M3/567 , H04M7/0012 , H04M2203/5018
摘要： A method for transferring control of an existing multi-participant conversation in which at least two communication terminals are connected to each other through a data connection to a conference control application can include the following steps: establishment of a virtual conference room that serves as an anchor point for the application and can be a virtual participant in the conference, switching of the conference room into the existing data connection and assignment of the master role to the conference room. A signal generated by the application can cause the switching of the conference room into the existing data connection and the assignment of the master role to the conference room.

4. 发明授权

US09800733B2 Method and system for establishing a telecommunications link in accordance with allocation information 有权
公开(公告)号：US09800733B2
公开(公告)日：2017-10-24
申请号：US14893701
申请日：2014-05-26
申请人： Unify GmbH & Co. KG
发明人： Claus Rist , Martin Glaser , Michael Volkmann
IPC分类号： G06F15/16 , H04M7/00 , H04L29/08 , H04L29/06 , H04M3/42
CPC分类号： H04M7/0057 , H04L65/1066 , H04L65/1069 , H04L67/10 , H04M3/42008 , H04M3/42263 , H04M3/42323 , H04M7/0012 , H04M7/0015
摘要： Disclosed is a method for establishing a telecommunications link (C1, C2, C3) for a user to whom a first communications terminal (D1) is allocated. According to said method, an allocation information is made available to a control program (100, 22) running on a CTI server (20) for establishing the telecommunications link (C1, C2, C3), in which information a first allocation (72, 92) is defined for the first communications terminal (D1) as specified by the user, said first allocation defining an allocation of a second communications terminal (D3, D4) to the first communications terminal (D1). The telecommunications link (C1, C2, C3) is established by the control program (100, 22) in accordance with the first allocation, using the second communications terminal (D3, D4) instead of the first communications terminal (D1). The method is characterized in that in the allocation information a second allocation (70, 90) is defined, by which the first communications terminal (D1) is signaled to the control program (100, 22) as being the only terminal used by the user in the telecommunications link established (C1, C2, C3). The invention further provides a corresponding system.

5. 发明申请

US20170272518A1 METHOD FOR CALLING UP A MEDIA FILE IN A TELECOMMUNICATION SYSTEM, COMPUTER PROGRAM PRODUCT FOR EXECUTING THE METHOD, AND TELECOMMUNICATION SYSTEM FOR CALLING UP THE MEDIA FILE 审中-公开
公开(公告)号：US20170272518A1
公开(公告)日：2017-09-21
申请号：US15617194
申请日：2017-06-08
申请人： Unify GmbH & Co. KG
发明人： Martin Glaser , Claus Rist , Bernd Gronostay
IPC分类号： H04L29/08 , H04L29/06 , H04M3/428
CPC分类号： H04L67/1095 , H04L65/1069 , H04L65/4084 , H04L67/10 , H04L67/18 , H04M3/42348 , H04M3/42365 , H04M3/4285
摘要： A method for calling up a media file wherein the content of the called up media file is presented unrequested to the user of one of the multiple telecommunication terminals via a connection established with a telecommunication terminal includes provisioning of an interface in the telecommunication control unit such that the media file stored outside a telecommunication system can be accessed via the interface. The establishment of the connection can also include installation of a media assignment target in the telecommunication control unit central to the telecommunication system, selection of the media assignment target by one of the multiple telecommunication terminals and placement of a link to the media file in the telecommunication control unit by means of which the media file is assigned, and call-up of the media file by the telecommunication control unit via the interface using the link placed in the telecommunication control unit.

6. 发明授权

US09729725B2 Method and system for establishing telecommunications links 有权
公开(公告)号：US09729725B2
公开(公告)日：2017-08-08
申请号：US14890517
申请日：2014-05-26
申请人： Unify GmbH & Co. KG
发明人： Claus Rist , Martin Glaser , Michael Volkmann
IPC分类号： H04M7/00 , H04L29/06 , H04L12/66 , H04M3/42
CPC分类号： H04M7/0012 , H04L65/1006 , H04L65/105 , H04M3/42042 , H04M3/42263 , H04M3/42323 , H04M3/4234 , H04M7/0036
摘要： The invention relates to a method for establishing a telecommunications link (C1, C2, C3), controlled by a control program (28), with a second communications terminal (D1), according to which a CTI service is made available to the first communications terminal (36) by a CTI server (20) in a CTI domain allocated to said CTI server (20), and the second communications terminal (D1) is located outside the CTI domain and by way of a proxy (Trk2) situated within the CTI domain is linked to the CTI server (20). The control program (28) is linked to the CTI server (20) by way of an intermediate functional unit (30, 32). The intermediate functional unit (30, 32) signals to the control program (28) that the second communications terminal (D1) instead of the proxy (Trk2) is linked into the established telecommunications link (C1, C2, C3) as the telecommunications terminal. The intermediate functional unit (30, 32) instructs the CTI server (20) to carry out the CTI service on the proxy (Trk2) in accordance with the control program (28). Furthermore, an intermediate functional unit (extra domain device, CSP) can be implemented as additional server or middleware. The invention further provides a corresponding system.

7. 发明申请

US20160374125A1 METHOD FOR ESTABLISHING A TELECOMMUNICATION CONNECTION IN A TELECOMMUNICATION SYSTEM AND TELECOMMUNICATION SYSTEM 审中-公开
标题翻译：在电信系统和电信系统中建立电信连接的方法
公开(公告)号：US20160374125A1
公开(公告)日：2016-12-22
申请号：US15177618
申请日：2016-06-09
申请人： Unify GmbH & Co. KG
发明人： Claus Rist , Michael Willmann , Martin Glaser , Michael Volkmann
IPC分类号： H04W76/02 , H04W80/10 , H04W72/04 , H04W60/02
CPC分类号： H04W76/11 , H04L65/1046 , H04L65/1053 , H04L65/1059 , H04L65/1073 , H04L65/1096 , H04W60/02 , H04W72/0406 , H04W80/10 , H04W88/12
摘要： In a telecommunication system comprising multiple switching nodes (10, 20, 30) having a respective local server (C1, C2, C3) and associated terminals (D1, D2, D3, D4) located within a network and a central DSS server (DSS) for controlling the telecommunication system by using a general switching protocol, the terminals (D1, D2, D3, D4) of a switching node (10, 20, 30) are controlled by the local server (C1, C2, C3) under a local protocol comprising control commands for node-internal call pickup. The pickup of a call directed from a third terminal (D4) to a first terminal (D3) assigned to a first switching node (10) through a second terminal (D1) assigned to another, second switching node (20) occurs across nodes by using the general switching protocol through transferring the control commands provided in the local protocol for call pickup to the general switching protocol and providing them across nodes through the central DSS server (DSS to the multiple switching nodes (10, 20, 30) located within the network, and converting the registration of a terminal (D1, D2, D3, D4) for call pickup provided in the local protocol to the general switching protocol and forwarding it to the central DSS server.
摘要翻译：在包括具有位于网络内的相应本地服务器（C1，C2，C3）和相关终端（D1，D2，D3，D4）的多个交换节点（10,20,30）的电信系统和中央DSS服务器（DSS ），用于通过使用通用交换协议来控制电信系统，交换节点（10,20,30）的终端（D1，D2，D3，D4）由本地服务器（C1，C2，C3）控制在本地协议包括用于节点内部呼叫代答的控制命令。通过分配给另一个第二交换节点（20）的第二终端（D1）从第三终端（D4）引导到分配给第一交换节点（10）的第一终端（D3）的呼叫，通过节点发生在节点之间通过将本地协议中提供的用于呼叫接收的控制命令传送到一般交换协议并通过中央DSS服务器（DSS）向跨越节点的中央DSS服务器（DSS）发送到位于该内部网络中的多个交换节点（10,20,30）网络，并将用于本地协议中提供的呼叫接收的终端（D1，D2，D3，D4）的注册转换为通用交换协议并将其转发到中央DSS服务器。

8. 发明申请

US20200236022A1 Method, Apparatus and System for Method for Start-Up of Monitoring of Monitor Objects in a Computer-Integrated Telecommunications Environment 审中-公开
公开(公告)号：US20200236022A1
公开(公告)日：2020-07-23
申请号：US16838609
申请日：2020-04-02
申请人： Unify GmbH & Co. KG
发明人： Michael Volkmann , Claus Rist
IPC分类号： H04L12/26 , H04L12/24 , H04M3/42 , H04L12/931
摘要： A method of monitoring of monitor objects in a computer-integrated telecommunications environment can include, at an initial start-up phase: upon a first-time establishment of an association between a first computing device and a switching device using a communication link, sending a first message from the first computing device to the switching device to request an identification for all monitor objects that are to be monitored by the first computing device; and in response to the first message, sending a second message from the switching device to the first computing device. The second message can refer to a third message to follow. The third message can be sent from the switching device to the first computing device that refers back to the second message and includes a list of all monitor objects allocated to the first computing device.

9. 发明授权

US10652118B2 Method apparatus and system for method for start-up of monitoring of monitor objects in a computer-integrated telecommunications environment 有权
公开(公告)号：US10652118B2
公开(公告)日：2020-05-12
申请号：US15752466
申请日：2016-08-12
申请人： Unify GmbH & Co. KG
发明人： Michael Volkmann , Claus Rist
IPC分类号： G06F15/16 , H04L12/26 , H04L12/24 , H04L12/931 , H04M3/42
摘要： The present invention relates to method of monitoring of monitor objects in a computer-integrated telecommunications environment. The method comprises, in an initial start-up phase: —upon a first-time establishment of an association between a first computing device (9) and a switching device (1) using a communication link, sending a first message (A) from the first computing device (9) to the switching device (1) to request an identification for all monitor objects that are to be monitored by the first computing device (9); —in response to the first message (A), sending a second message (B) from the switching device (1) to the first computing device (9), the second message (B) referring to a third message (C) to follow; —allocating monitor objects which the first computing device (9) is to monitor; and —sending the third message (C) from the switching device (1) to the first computing device (9), the third message (C) referring back to the second message (B), and as a single message including a list (deviceList) of all monitor objects allocated to the first computing device (9) for monitoring, wherein the list includes a parameter block for any allocated monitor object, said parameter block including information for enabling monitoring of the respective monitor object at the first computing device (9). The method may be adapted for additionally including one or more second computing devices (10) for monitoring. The invention also refers to an apparatus and a communication system adapted for implementing the method.

10. 发明授权

US10574823B2 Method for optimal utilization of an application-controlled queue for calls that is provided in a telecommunication system 有权
公开(公告)号：US10574823B2
公开(公告)日：2020-02-25
申请号：US16058261
申请日：2018-08-08
申请人： Unify GmbH & Co. KG
发明人： Claus Rist , Martin Glaser , Michael Volkmann
IPC分类号： H04M3/523 , H04M3/51
摘要： A method for optimum utilization of a queue for calls is provided in a telecommunication system and is controlled by an application, as well as an appropriate telecommunication system. Each call that is in the queue has a particular queue property and can be assigned to an agent, to a two-way announcement that is played by an announcement memory and that is capable of interaction with a call, or to remain in the queue. The method is distinguished in that a call assigned to a two-way announcement is allocated a parameter that causes the queue property of the call to be retained.

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