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1. 发明授权

US10298738B2 Multimedia messaging service communication using a two way push connection 有权
公开(公告)号：US10298738B2
公开(公告)日：2019-05-21
申请号：US15793027
申请日：2017-10-25
申请人： Verizon Patent and Licensing Inc.
发明人： SM Masudur Rahman , Ying Sun , Zulfiqer Sekender , Sankar Shanmugam
IPC分类号： H04L12/18 , H04L12/58 , H04M1/725 , H04W4/12
摘要： Systems and methods for generating and transmitting multimedia messaging service (MMS) messages are disclosed. In some implementations, a mobile device presents, at a touchscreen, a visual user interface. The visual user interface includes multiple thumbnails and multiple contact blocks. Each thumbnail identifies a file. Each contact block identifies a contact having a messaging address. The mobile device receives, via the touchscreen, a selection of a first thumbnail from the multiple thumbnails. The mobile device receives, via the touchscreen, an indication of dragging the first thumbnail across the visual user interface to a first contact block. The mobile device transmits, responsive to the dragging of the first thumbnail to the first contact block, the file identified in the thumbnail to the messaging address of the contact identified in the first contact block.

2. 发明申请

US20150373181A1 MULTIMEDIA MESSAGING SERVICE COMMUNICATION USING A TWO WAY PUSH CONNECTION 有权
标题翻译：多媒体消息传递服务通信使用两路连接
公开(公告)号：US20150373181A1
公开(公告)日：2015-12-24
申请号：US14312151
申请日：2014-06-23
申请人： VERIZON PATENT AND LICENSING INC
发明人： SM Masudur RAHMAN , Ying Sun , Zulfiqer Sekender , Sankar Shanmugam
IPC分类号： H04M1/725 , H04L12/58 , H04W4/12
CPC分类号： H04M1/72547 , H04L12/1859 , H04L51/10 , H04W4/12
摘要： Systems and methods for generating and transmitting multimedia messaging service (MMS) messages are disclosed. In some implementations, a mobile device presents, at a touchscreen, a visual user interface. The visual user interface includes multiple thumbnails and multiple contact blocks. Each thumbnail identifies a file. Each contact block identifies a contact having a messaging address. The mobile device receives, via the touchscreen, a selection of a first thumbnail from the multiple thumbnails. The mobile device receives, via the touchscreen, an indication of dragging the first thumbnail across the visual user interface to a first contact block. The mobile device transmits, responsive to the dragging of the first thumbnail to the first contact block, the file identified in the thumbnail to the messaging address of the contact identified in the first contact block.
摘要翻译：公开了用于生成和传送多媒体消息服务（MMS）消息的系统和方法。在一些实现中，移动设备在触摸屏上呈现可视用户界面。可视化用户界面包括多个缩略图和多个接触块。每个缩略图标识一个文件。每个联系人块标识具有消息传递地址的联系人。移动设备经由触摸屏从多个缩略图中接收第一缩略图的选择。移动设备经由触摸屏接收将可视用户界面上的第一缩略图拖动到第一接触块的指示。移动设备响应于将第一缩略图拖动到第一联系人块，将缩略图中标识的文件发送到在第一接触块中标识的联系人的消息传送地址。

3. 发明授权

US09832314B2 Customer representative remote access for troubleshooting smartphones 有权
公开(公告)号：US09832314B2
公开(公告)日：2017-11-28
申请号：US14962418
申请日：2015-12-08
申请人： Verizon Patent and Licensing Inc.
发明人： Sankar Shanmugam , Amit Kumar Shukla , Gayathri Chandrasekaran , Zulfiqer Sekender , Sudhin Vellooparambil Latheef , Ying Sun
IPC分类号： H04M3/00 , H04M3/51 , H04L29/08 , H04L29/06 , H04W12/06 , H04M5/00 , G06F3/00 , H04L12/66 , H04M1/725 , H04W4/12
CPC分类号： H04M3/5183 , H04L41/5074 , H04L63/08 , H04L67/02 , H04L67/28 , H04L67/2804 , H04M1/72555 , H04M3/5125 , H04M2203/053 , H04M2203/1033 , H04M2207/18 , H04W4/00 , H04W4/12 , H04W12/06
摘要： A middleware device opens, based on an assistance call from a mobile device, a first leg of a websocket with a system associated with a call center customer representative, and sends a SMS text message to the mobile device that includes a first authentication token. The middleware device receives, while attempting to establish a second leg of the websocket between the first middleware device and the mobile device, a second authentication token from the mobile device, authenticates the mobile device based on the second authentication token, and opens the second leg of the websocket between the middleware device and the mobile device based on whether the authentication is successful. The middleware device receives a captured display screen from the mobile device via the second leg of the websocket, and sends the captured display screen to the system associated with the customer representative via the first leg of the websocket.

4. 发明授权

US09819785B2 Multimedia messaging service communication using a two way push connection 有权
公开(公告)号：US09819785B2
公开(公告)日：2017-11-14
申请号：US14312151
申请日：2014-06-23
申请人： VERIZON PATENT AND LICENSING INC
发明人： SM Masudur Rahman , Ying Sun , Zulfiqer Sekender , Sankar Shanmugam
IPC分类号： H04L12/58 , H04M1/725 , H04W4/12 , H04L12/18
CPC分类号： H04M1/72547 , H04L12/1859 , H04L51/10 , H04W4/12
摘要： Systems and methods for generating and transmitting multimedia messaging service (MMS) messages are disclosed. In some implementations, a mobile device presents, at a touchscreen, a visual user interface. The visual user interface includes multiple thumbnails and multiple contact blocks. Each thumbnail identifies a file. Each contact block identifies a contact having a messaging address. The mobile device receives, via the touchscreen, a selection of a first thumbnail from the multiple thumbnails. The mobile device receives, via the touchscreen, an indication of dragging the first thumbnail across the visual user interface to a first contact block. The mobile device transmits, responsive to the dragging of the first thumbnail to the first contact block, the file identified in the thumbnail to the messaging address of the contact identified in the first contact block.

5. 发明申请

US20180048757A1 MULTIMEDIA MESSAGING SERVICE COMMUNICATION USING A TWO WAY PUSH CONNECTION 审中-公开
公开(公告)号：US20180048757A1
公开(公告)日：2018-02-15
申请号：US15793027
申请日：2017-10-25
申请人： Verizon Patent and Licensing Inc.
发明人： SM Masudur Rahman , Ying Sun , Zulfiqer Sekender , Sankar Shanmugam
IPC分类号： H04M1/725 , H04L12/18 , H04L12/58 , H04W4/12
CPC分类号： H04M1/72547 , H04L12/1859 , H04L51/10 , H04W4/12
摘要： Systems and methods for generating and transmitting multimedia messaging service (MMS) messages are disclosed. In some implementations, a mobile device presents, at a touchscreen, a visual user interface. The visual user interface includes multiple thumbnails and multiple contact blocks. Each thumbnail identifies a file. Each contact block identifies a contact having a messaging address. The mobile device receives, via the touchscreen, a selection of a first thumbnail from the multiple thumbnails. The mobile device receives, via the touchscreen, an indication of dragging the first thumbnail across the visual user interface to a first contact block. The mobile device transmits, responsive to the dragging of the first thumbnail to the first contact block, the file identified in the thumbnail to the messaging address of the contact identified in the first contact block.

6. 发明申请

US20170163806A1 CUSTOMER REPRESENTATIVE REMOTE ACCESS FOR TROUBLESHOOTING SMARTPHONES 有权
公开(公告)号：US20170163806A1
公开(公告)日：2017-06-08
申请号：US14962418
申请日：2015-12-08
申请人： Verizon Patent and Licensing Inc.
发明人： Sankar Shanmugam , Amit Kumar Shukla , Gayathri Chandrasekaran , Zulfiqer Sekender , Sudhin Vellooparambil Latheef , Ying Sun
IPC分类号： H04M3/51 , G06F3/0484 , H04M3/493 , H04L29/06 , H04L29/08 , H04M1/725
CPC分类号： H04M3/5183 , H04L41/5074 , H04L63/08 , H04L67/02 , H04L67/28 , H04L67/2804 , H04M1/72555 , H04M3/5125 , H04M2203/053 , H04M2203/1033 , H04M2207/18 , H04W4/00 , H04W4/12 , H04W12/06
摘要： A middleware device opens, based on an assistance call from a mobile device, a first leg of a websocket with a system associated with a call center customer representative, and sends a SMS text message to the mobile device that includes a first authentication token. The middleware device receives, while attempting to establish a second leg of the websocket between the first middleware device and the mobile device, a second authentication token from the mobile device, authenticates the mobile device based on the second authentication token, and opens the second leg of the websocket between the middleware device and the mobile device based on whether the authentication is successful. The middleware device receives a captured display screen from the mobile device via the second leg of the websocket, and sends the captured display screen to the system associated with the customer representative via the first leg of the websocket.

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