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1. 发明授权

US10229263B1 MRCP resource access control mechanism for mobile devices 有权
公开(公告)号：US10229263B1
公开(公告)日：2019-03-12
申请号：US15805574
申请日：2017-11-07
申请人： West Corporation
发明人： Chad Daniel Fox
IPC分类号： G06F15/16 , G06F21/45 , H04L29/08 , G06F17/30 , H04W12/08 , H04L29/06
摘要： A system and method for Media Resource Control Protocol (MRCP) access control for a mobile device. An entity requesting to utilize MRCP resources establishes a relationship with a MRCP resource provider. The MRCP resource provider maintains account information for the entity, and the entity receives a unique account number for identification purposes. The entity requests from the MRCP resource provider generation of at least one MRCP access PIN associated with the account information, and provides a data string associated with the MRCP access PIN to the MRCP resource provider.

2. 发明授权

US09812145B1 Mobile voice self service device and method thereof 有权
公开(公告)号：US09812145B1
公开(公告)日：2017-11-07
申请号：US13959065
申请日：2013-08-05
申请人： West Corporation
发明人： Chad Daniel Fox
IPC分类号： G10L15/00 , G10L21/00 , H04M1/64 , G06F15/16 , G06F15/173
CPC分类号： G10L21/00 , G10L15/00 , G10L15/22 , H04L65/1069 , H04L65/4023 , H04L67/02 , H04M1/64
摘要： A Mobile Voice Self Service (MVSS) mobile device and method thereof. A VoiceXML browser that is implemented directly on the MVSS mobile device may request a VoiceXML application and process it. A call data manager may also be implemented on the MVSS mobile device and may provide call data that may authorize access to advanced Media Resource Control Protocol (MRCP) services, such as Automatic Speech Recognition (ASR) or Text-To-Speech (TTS). A media resource gateway may then provide the advanced MRCP services to the VoiceXML application processed by the VoiceXML application browser. Hotkey navigations and bookmarked application points to VoiceXML applications may be created and applied through application analysis and state tracking. Therein, VoiceXML document transitions and user input are stored to maintain application state changes until the user requests creation of an application bookmark.

3. 发明授权

US10701123B1 Real-time streaming protocol gateway and proxy for serving and caching static media over a low bandwidth connection 有权
公开(公告)号：US10701123B1
公开(公告)日：2020-06-30
申请号：US16030998
申请日：2018-07-10
申请人： West Corporation
发明人： Chad Daniel Fox
IPC分类号： G06F15/16 , H04L29/06 , H04L29/08 , G06F12/00
摘要： A system and method to support the transmission of static media, originating from an HTTP source, as a Real-Time Streaming Protocol (RTSP) stream to a caching proxy. A server-side gateway accepts RTSP requests, loads a requested resource from the HTTP source, and streams requested portions of a file via RTSP. A RTSP proxy caches received portions of media to avoid re-requesting those portions. The RTSP proxy may receive a RTSP TEARDOWN command to trigger removal of cached media and passes the RTSP TEARDOWN command to the server-side gateway. Further, the server-side gateway may receive a RTSP TEARDOWN command to trigger the server-side gateway to remove media loaded from the HTTP source.

4. 发明授权

US10635805B1 MRCP resource access control mechanism for mobile devices 有权
公开(公告)号：US10635805B1
公开(公告)日：2020-04-28
申请号：US16298737
申请日：2019-03-11
申请人： West Corporation
发明人： Chad Daniel Fox
IPC分类号： G06F15/16 , G06F21/45 , G06F16/903 , G06F16/00 , H04W12/08 , H04L29/06 , H04L29/08 , H04L9/32
CPC分类号： G06F21/45 , G06F15/16 , G06F16/00 , G06F16/90344 , H04L9/3226 , H04L9/3228 , H04L63/08 , H04L63/083 , H04L63/10 , H04L67/10 , H04L67/146 , H04W12/08
摘要： A system and method for Media Resource Control Protocol (MRCP) access control for a mobile device. An entity requesting to utilize MRCP resources establishes a relationship with a MRCP resource provider. The MRCP resource provider maintains account information for the entity, and the entity receives a unique account number for identification purposes. The entity requests from the MRCP resource provider generation of at least one MRCP access PIN associated with the account information, and provides a data string associated with the MRCP access PIN to the MRCP resource provider.

5. 发明授权

US09516011B1 MRCP resource access control mechanism for mobile devices 有权
公开(公告)号：US09516011B1
公开(公告)日：2016-12-06
申请号：US14685818
申请日：2015-04-14
申请人： West Corporation
发明人： Chad Daniel Fox
IPC分类号： G06F15/16 , H04L29/06 , H04L29/08 , H04L9/32
CPC分类号： G06F21/45 , G06F15/16 , G06F17/30 , G06F17/30985 , H04L9/3226 , H04L9/3228 , H04L63/08 , H04L63/083 , H04L63/10 , H04L67/10 , H04L67/146 , H04W12/08
摘要： A system and method for Media Resource Control Protocol (MRCP) access control for a mobile device. An entity requesting to utilize MRCP resources establishes a relationship with a MRCP resource provider. The MRCP resource provider maintains account information for the entity, and the entity receives a unique account number for identification purposes. The entity requests from the MRCP resource provider generation of at least one MRCP access PIN associated with the account information, and provides a data string associated with the MRCP access PIN to the MRCP resource provider.

6. 发明授权

US08521536B1 Mobile voice self service device and method thereof 有权
标题翻译：移动语音自助设备及其方法
公开(公告)号：US08521536B1
公开(公告)日：2013-08-27
申请号：US13657119
申请日：2012-10-22
申请人： West Corporation
发明人： Chad Daniel Fox
IPC分类号： G10L15/00 , G10L21/00 , H04M1/64 , H04M11/00 , G06F15/16 , G06F15/173
CPC分类号： G10L21/00 , G10L15/00 , G10L15/22 , H04L65/1069 , H04L65/4023 , H04L67/02 , H04M1/64
摘要： A Mobile Voice Self Service (MVSS) mobile device and method thereof. A VoiceXML browser that is implemented directly on the MVSS mobile device may request a VoiceXML application from a VoiceXML application server and process it. A call data manager may also be implemented on the MVSS mobile device and may provide call data that, in conjunction with data from the VoiceXML application server, may authorize access to advanced Media Resource Control Protocol (MRCP) services, such as Automatic Speech Recognition (ASR) or Text-To-Speech (TTS). A media resource gateway may then provide the advanced MRCP services to the VoiceXML application processed by the VoiceXML application browser. Hotkey navigations and bookmarked application points to VoiceXML applications may be created and applied through application analysis and state tracking. Therein, VoiceXML document transitions and user input are stored to maintain application state changes until the user requests creation of an application bookmark.
摘要翻译：移动语音自助服务（MVSS）移动设备及其方法。直接在MVSS移动设备上实现的VoiceXML浏览器可以从VoiceXML应用服务器请求VoiceXML应用程序并进行处理。呼叫数据管理器也可以在MVSS移动设备上实现，并且可以提供呼叫数据，其结合来自VoiceXML应用服务器的数据可以授权访问高级媒体资源控制协议（MRCP）服务，诸如自动语音识别（ ASR）或文本到语音（TTS）。然后，媒体资源网关可以向由VoiceXML应用程序浏览器处理的VoiceXML应用程序提供高级MRCP服务。可以通过应用程序分析和状态跟踪创建和应用Hotkey导航和VoiceXML应用程序的书签应用程序。其中，存储VoiceXML文档转换和用户输入以维护应用程序状态更改，直到用户请求创建应用程序书签。

7. 发明授权

US10630839B1 Mobile voice self service system 有权
公开(公告)号：US10630839B1
公开(公告)日：2020-04-21
申请号：US15925897
申请日：2018-03-20
申请人： West Corporation
发明人： Chad Daniel Fox
IPC分类号： H04M3/493 , G10L15/30 , G10L13/00 , H04W4/02
CPC分类号： H04M3/4938 , G10L13/00 , G10L15/30 , H04M3/4936 , H04W4/02
摘要： A Mobile Voice Self Service (MVSS) mobile system that includes an MVSS mobile device, on which a VoiceXML browser is implemented directly. The VoiceXML browser may request a VoiceXML application from a VoiceXML application server and process it. A client system may include the VoiceXML application server that the VoiceXML application is requested from. Upon request, the VoiceXML application may deliver the requested VoiceXML application to the VoiceXML application browser. A vendor media resource system may provide advanced Media Resource Control Protocol (MRCP) services, such as Automatic Speech Recognition (ASR) or Text-To-Speech (TTS), to the VoiceXML application that is being processed by the VoiceXML application browser. A call data manager may also be implemented on the MVSS mobile device and may provide call data that, in conjunction with data from the VoiceXML application server, may authorize access to advanced Media Resource Control Protocol (MRCP) services.

8. 发明授权

US10523738B1 Passive outdial support for mobile devices via WAP push of an MVSS URL 有权
公开(公告)号：US10523738B1
公开(公告)日：2019-12-31
申请号：US16286070
申请日：2019-02-26
申请人： West Corporation
发明人： Chad Daniel Fox
IPC分类号： H04L29/08 , H04M3/493 , H04L29/06
摘要： A Mobile Voice Self Service (MVSS) system that may include an MVSS mobile device and a client system. The system may be used to provide passive outdial support for a mobile device via WAP Push of an MVSS URL. The MVSS mobile device may have various local applications such as a bootstrap application and an outdial application. The client system may include an application server to deliver an MVSS file to the MVSS mobile device.

9. 发明授权

US10403286B1 VoiceXML browser and supporting components for mobile devices 有权
公开(公告)号：US10403286B1
公开(公告)日：2019-09-03
申请号：US15695066
申请日：2017-09-05
申请人： West Corporation
发明人： Chad Daniel Fox
IPC分类号： G10L15/30 , H04M3/493 , G10L13/00
摘要： A system and method for facilitating user interaction with a voice application. A VoiceXML browser runs locally on a mobile device. Supporting components, such as a Resource Manager, a Call Data Manager, and a MRCP Gateway Client support operation of the VoiceXML browser. The Resource Manager servers either those files stored locally on the mobile device, or files accessible via a network connection using the wireless or mobile broadband capabilities of the mobile device. The Call Data Manager communicates call-specific data back to the application's system of origin or another configured target system. The MRCP Gateway Client provides the VoiceXML browser with access to media resources via a MRCP Gateway Client.

10. 发明授权

US10218768B1 Passive outdial support for mobile devices via WAP push of an MVSS URL 有权
公开(公告)号：US10218768B1
公开(公告)日：2019-02-26
申请号：US15677695
申请日：2017-08-15
申请人： West Corporation
发明人： Chad Daniel Fox
IPC分类号： H04L29/08
摘要： A Mobile Voice Self Service (MVSS) system that may include an MVSS mobile device and a client system. The system may be used to provide passive outdial support for a mobile device via WAP Push of an MVSS URL. The MVSS mobile device may have various local applications such as a bootstrap application and an outdial application. The client system may include an application server to deliver an MVSS file to the MVSS mobile device.

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