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    • 3. 发明申请
    • System and Method for Providing Feedback to Wireless Device Users
    • 为无线设备用户提供反馈的系统和方法
    • US20090011746A1
    • 2009-01-08
    • US12210537
    • 2008-09-15
    • William H. DudleyRobert C. Lovell, JR.
    • William H. DudleyRobert C. Lovell, JR.
    • H04M3/42H04Q7/20
    • H04L51/30H04L51/38H04W4/12H04W4/14H04W88/184
    • A user feedback generation and management capability, operating possibly within a Value-Added Service Provider, provides key feedback (e.g., information, updates, etc.) to a Mobile Subscriber (MS) during, for example, the MS′ receipt of rich content on the MS′ Wireless Device (WD). The feedback may be conveyed to a MS′ WD through, possibly inter alia, one or more Short Message Service messages. Such feedback may, possibly inter alia, provide details as to why certain content might not be received, suggest one or more alternative content delivery means, etc. and thus serve to obviate what would otherwise be (1) a frustrating, disappointing, etc. user experience for the MS and (2) increased customer service costs for the different content and service providers.
    • 可能在增值服务提供商内运行的用户反馈生成和管理能力在例如MS收到富内容期间向移动用户(MS)提供关键反馈(例如,信息,更新等) 在MS的无线设备(WD)上。 可以通过,尤其是一个或多个短消息服务消息将反馈传送到MS'WD。 这样的反馈可能可能除其他外提供关于为什么某些内容可能不被接收,建议一个或多个替代内容传送手段等的细节,并且因此可以消除否则将是(1)令人沮丧,令人失望的等等。 MS的用户体验和(2)增加不同内容和服务提供商的客户服务成本。
    • 6. 发明授权
    • System and method for enhanced content delivery
    • 增强内容传送的系统和方法
    • US08577398B2
    • 2013-11-05
    • US12247358
    • 2008-10-08
    • William H. DudleyMichael TimmonsRobert C. Lovell, Jr.
    • William H. DudleyMichael TimmonsRobert C. Lovell, Jr.
    • H04W4/00
    • H04L51/066H04W4/18
    • Coincident with the evolution, maturation, etc. of wireless messaging ecosystems an infrastructure that provides for enhanced content delivery in new and creative ways. The delivery model leverages the features, capabilities, etc. that are offered by MMS to deliver various types of content (e.g., content that would otherwise be difficult or impossible to display on a wireless device using the wireless device's native facilities) to wireless devices by, possibly inter alia, processing the content (including, possibly among other steps, formatting the content, rendering the content as one or more images, etc.) and subsequently delivering the processed content to a wireless device via MMS. The infrastructure may optionally leverage the capabilities of a centrally-located Messaging Inter-Carrier Vendor.
    • 与无线消息传递生态系统的演进,成熟等相一致的基础设施,以新的和创造性的方式提供增强的内容传送。 交付模型利用MMS提供的功能,功能等来传送各种类型的内容(例如,使用无线设备的本地设施在无线设备上显示的那些难以或不可能显示的内容)到无线设备上 ,可能除其他外,处理内容(包括可能的其他步骤,格式化内容,将内容呈现为一个或多个图像等),然后经由MMS将处理的内容传送到无线设备。 基础架构可以选择性地利用位于中心的消息传送业务供应商的能力。
    • 10. 发明授权
    • System and method for providing feedback to wireless device users
    • 向无线设备用户提供反馈的系统和方法
    • US08131282B2
    • 2012-03-06
    • US12210537
    • 2008-09-15
    • William H. DudleyRobert C. Lovell, Jr.
    • William H. DudleyRobert C. Lovell, Jr.
    • H04M3/00
    • H04L51/30H04L51/38H04W4/12H04W4/14H04W88/184
    • A user feedback generation and management capability, operating possibly within a Value-Added Service Provider, provides key feedback (e.g., information, updates, etc.) to a Mobile Subscriber (MS) during, for example, the MS′ receipt of rich content on the MS′ Wireless Device (WD). The feedback may be conveyed to a MS′ WD through, possibly inter alia, one or more Short Message Service messages. Such feedback may, possibly inter alia, provide details as to why certain content might not be received, suggest one or more alternative content delivery means, etc. and thus serve to obviate what would otherwise be (1) a frustrating, disappointing, etc. user experience for the MS and (2) increased customer service costs for the different content and service providers.
    • 可能在增值服务提供商内运行的用户反馈生成和管理能力在例如MS收到富内容期间向移动用户(MS)提供关键反馈(例如,信息,更新等) 在MS的无线设备(WD)上。 可以通过,尤其是一个或多个短消息服务消息将反馈传送到MS'WD。 这样的反馈可能可能除其他外提供关于为什么某些内容可能不被接收,建议一个或多个替代内容传送手段等的细节,并且因此可以消除否则将是(1)令人沮丧,令人失望的等等。 MS的用户体验和(2)增加不同内容和服务提供商的客户服务成本。