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1. 发明授权

US08576724B2 Method, system, and computer program product, for correlating special service impacting events 有权
标题翻译：方法，系统和计算机程序产品，用于关联特殊服务影响事件
公开(公告)号：US08576724B2
公开(公告)日：2013-11-05
申请号：US12625146
申请日：2009-11-24
申请人： Yu-Lein Kung , Jeffrey Stein
发明人： Yu-Lein Kung , Jeffrey Stein
IPC分类号： H04L12/26
CPC分类号： H04L41/0631
摘要： Special service impacting events in an IP network are collected and correlated. Real-time data representing occurrence of trunk group events impacting special services in trunk groups that are in service is collected, along with call detail records recorded by network elements representing occurrence of call events impacting special services and performance measurements of network elements representing occurrence of events affecting performance of the network elements impacting the special services. The collected real-time data representing occurrence of trunk group events, collected call detail record and collected performance measurements are correlated, and alarms are generated based on the correlated data.
摘要翻译：收集和相互关联IP网络中的特殊服务影响事件。收集表示影响正在服务的中继线群中的特殊业务的中继组事件的实时数据，以及表示发生影响特殊业务的呼叫事件的网络元素记录的呼叫详细记录以及表示事件发生的网络元件的性能测量影响影响特殊服务的网络元素的性能。所收集的实时数据代表中继群事件的发生，收集的呼叫详细记录和收集的性能测量结果相关，并根据相关数据生成报警。

2. 发明授权

US08270579B2 Methods, computer program products, and systems for managing voice over internet protocol (VOIP) network elements 有权
标题翻译：方法，计算机程序产品和用于管理互联网语音协议（VOIP）网络元素的系统
公开(公告)号：US08270579B2
公开(公告)日：2012-09-18
申请号：US12277449
申请日：2008-11-25
申请人： Yu-Lein Kung , Jeffrey Stein
发明人： Yu-Lein Kung , Jeffrey Stein
IPC分类号： H04M15/00 , H04M1/24
CPC分类号： H04M15/00 , H04L43/16 , H04L65/1076 , H04M3/2218 , H04M15/41 , H04M15/55 , H04M15/56 , H04M15/62 , H04M15/73 , H04M15/83 , H04M2215/0164 , H04M2215/202 , H04M2215/44
摘要： Methods, computer program products, and systems for managing VoIP network elements are provided. Methods include receiving call details records (CDRs) from a plurality of network elements. The received CDRs including disconnect cause codes and telephone call correlation identifiers. The received CDRs are correlated to telephone calls based on the telephone call correlation identifiers. Two CDR records are associated with the same telephone call when their telephone call correlation identifiers are the same. A master correlated CDR is created for each telephone call. The creating includes assigning a correlated disconnect cause code and classifying the telephone call. The assigning and classifying are responsive to the received CDRs associated with the telephone call. The master correlated CDR includes the correlated disconnect cause code and the telephone call classification. A threshold crossing alert (TCA) is generated in response to a threshold for the correlated disconnect cause code being reached.
摘要翻译：提供了方法，计算机程序产品和用于管理VoIP网元的系统。方法包括从多个网络元件接收呼叫详细记录（CDR）。所接收的CDR包括断开原因代码和电话呼叫相关标识符。所接收的CDR与基于电话呼叫相关标识符的电话呼叫相关。当他们的电话呼叫相关标识符相同时，两个CDR记录与相同的电话呼叫相关联。为每个电话呼叫创建主相关的CDR。创建包括分配相关的断开连接原因码并对电话呼叫进行分类。分配和分类响应于与电话呼叫相关联的所接收的CDR。主相关CDR包括相关的断开原因代码和电话呼叫分类。响应于达到的相关联的断开原因代码的阈值产生阈值交叉警报（TCA）。

3. 发明申请

US20090304165A1 METHOD AND APPARATUS FOR DETECTING NETWORK AND SERVICE PERFORMANCE DEGRADATIONS USING CALL DETAIL RECORDS 有权
标题翻译：使用电话会议记录检测网络和服务性能降级的方法和装置
公开(公告)号：US20090304165A1
公开(公告)日：2009-12-10
申请号：US12136379
申请日：2008-06-10
申请人： LI-JIN CHUNG , Richard Farel , Yu-Lein Kung , Alek Remash , James A. Schmitt , Ching-Chyuan Shieh , Jeffrey Stein
发明人： LI-JIN CHUNG , Richard Farel , Yu-Lein Kung , Alek Remash , James A. Schmitt , Ching-Chyuan Shieh , Jeffrey Stein
IPC分类号： H04M15/00
CPC分类号： H04M15/00 , H04M3/36 , H04M15/41 , H04M15/56 , H04M15/58 , H04M15/83 , H04M15/85 , H04M15/851 , H04M2215/0164 , H04M2215/0188 , H04M2215/202 , H04M2215/81 , H04M2215/815
摘要： A method and apparatus that employ the use of CDRs to effectively monitor and proactively respond to network or service events that impact performance within a network are disclosed. For example, the method receives a plurality of call detail records (CDRs), wherein each of the plurality of call detail records comprises a plurality of fields. The method determines a n-field rule signature from each of the call detail records (CDRs), and analyzes the n-field rule signatures from the plurality of call detail records (CDRs) for detecting at least one network performance problem.
摘要翻译：公开了一种使用CDR来有效地监视和主动地响应影响网络内的性能的网络或服务事件的方法和装置。例如，该方法接收多个呼叫详细记录（CDR），其中多个呼叫详细记录中的每一个包括多个字段。该方法确定来自每个呼叫详细记录（CDR）的n字段规则签名，并从多个呼叫详细记录（CDR）中分析用于检测至少一个网络性能问题的n字段规则签名。

4. 发明申请

US20120328083A1 Methods, Computer Program Products, And Systems For Managing Voice Over Internet Protocol (VOIP) Network Elements 失效
标题翻译：方法，计算机程序产品和用于管理互联网协议（VOIP）网络元素的系统
公开(公告)号：US20120328083A1
公开(公告)日：2012-12-27
申请号：US13596378
申请日：2012-08-28
申请人： Yu-Lein Kung , Jeffrey Stein
发明人： Yu-Lein Kung , Jeffrey Stein
IPC分类号： H04M3/22 , H04M11/00
CPC分类号： H04M15/00 , H04L43/16 , H04L65/1076 , H04M3/2218 , H04M15/41 , H04M15/55 , H04M15/56 , H04M15/62 , H04M15/73 , H04M15/83 , H04M2215/0164 , H04M2215/202 , H04M2215/44
摘要： Methods, computer program products, and systems for managing VoIP network elements are provided. Methods include receiving call details records (CDRs) from a plurality of network elements. The received CDRs including disconnect cause codes and telephone call correlation identifiers. The received CDRs are correlated to telephone calls based on the telephone call correlation identifiers. Two CDR records are associated with the same telephone call when their telephone call correlation identifiers are the same. A master correlated CDR is created for each telephone call. The creating includes assigning a correlated disconnect cause code and classifying the telephone call. The assigning and classifying are responsive to the received CDRs associated with the telephone call. The master correlated CDR includes the correlated disconnect cause code and the telephone call classification. A threshold crossing alert (TCA) is generated in response to a threshold for the correlated disconnect cause code being reached.
摘要翻译：提供了方法，计算机程序产品和用于管理VoIP网元的系统。方法包括从多个网络元件接收呼叫详细记录（CDR）。所接收的CDR包括断开原因代码和电话呼叫相关标识符。所接收的CDR与基于电话呼叫相关标识符的电话呼叫相关。当他们的电话呼叫相关标识符相同时，两个CDR记录与相同的电话呼叫相关联。为每个电话呼叫创建主相关的CDR。创建包括分配相关的断开连接原因码并对电话呼叫进行分类。分配和分类响应于与电话呼叫相关联的所接收的CDR。主相关CDR包括相关的断开原因代码和电话呼叫分类。响应于达到的相关联的断开原因代码的阈值产生阈值交叉警报（TCA）。

5. 发明授权

US08976783B2 Method and apparatus for assuring voice over internet protocol service 有权
标题翻译：用于确保网络语音协议服务的方法和装置
公开(公告)号：US08976783B2
公开(公告)日：2015-03-10
申请号：US11960367
申请日：2007-12-19
申请人： Li-Jin Chung , Yu-Lein Kung , Ching-Chyuan Shieh , Jeffrey Stein
发明人： Li-Jin Chung , Yu-Lein Kung , Ching-Chyuan Shieh , Jeffrey Stein
IPC分类号： H04L12/66
CPC分类号： H04L12/66
摘要： In one embodiment, the present invention is a method and apparatus for assuring Voice over Internet Protocol service. In one embodiment, a system for assuring Voice over Internet Protocol service includes a performance management platform for collecting performance management data from a plurality of sources in a Voice over Internet Protocol network, for detecting at least one abnormal event in accordance with the collected performance management data, and for reporting a volume of traffic in the Voice over Internet Protocol network and a trouble ticketing system for generating a ticket identifying a root cause of the abnormal event(s).
摘要翻译：在一个实施例中，本发明是一种用于确保基于因特网协议语音服务的方法和装置。在一个实施例中，用于确保互联网语音协议服务的系统包括用于从互联网协议网络上的多个源收集性能管理数据的性能管理平台，用于根据所收集的性能管理来检测至少一个异常事件数据和用于报告在互联网语音协议网络上的流量的数量，以及用于生成识别异常事件的根本原因的故障单的故障售票系统。

6. 发明授权

US08792482B2 Method and apparatus for correlation of data sources in a Voice over Internet Protocol network 有权
标题翻译：用于在因特网协议网络中的数据源相关的方法和装置
公开(公告)号：US08792482B2
公开(公告)日：2014-07-29
申请号：US12331029
申请日：2008-12-09
申请人： Jeffrey Stein , Li-Jin Chung , Yu-Lein Kung , Alek Remash , Ching-Chyuan Shieh
发明人： Jeffrey Stein , Li-Jin Chung , Yu-Lein Kung , Alek Remash , Ching-Chyuan Shieh
IPC分类号： H04L12/66 , H04M15/00
CPC分类号： H04L12/66
摘要： In one embodiment, a method for managing a Voice over IP (VoIP) network includes collecting a first set of data from a first source of network performance management data, each data item in the first set of data corresponding to a call made using the VoIP network; collecting a second set of data from a second source of network performance management data, each data item in the second set of data corresponding to a call made using the VoIP network and being of a different type than the first set of data; correlating the first set of data and the second set of data such that a data item from the first set of data is matched with a data item from the second set of data that corresponds to a common call made over the VoIP network; and outputting a performance report based on the correlating.
摘要翻译：在一个实施例中，一种用于管理IP语音（VoIP）网络的方法包括从第一个网络性能管理数据源收集第一组数据，第一组数据中的每个数据项对应于使用VoIP进行的呼叫网络; 从第二网络性能管理数据源收集第二组数据，所述第二组数据中的每个数据项对应于使用所述VoIP网络进行的呼叫并且具有与所述第一组数据不同的类型; 将第一组数据和第二组数据相关联，使得来自第一组数据的数据项与来自通过VoIP网络进行的公共呼叫的第二组数据的数据项相匹配; 并输出基于相关性能的报告。

7. 发明申请

US20090161657A1 METHOD AND APPARATUS FOR ASSURING VOICE OVER INTERNET PROTOCOL SERVICE 有权
标题翻译：通过互联网协议服务确保语音的方法和装置
公开(公告)号：US20090161657A1
公开(公告)日：2009-06-25
申请号：US11960367
申请日：2007-12-19
申请人： LI-JIN CHUNG , Yu-Lein Kung , Ching-Chyuan Shieh , Jeffrey Stein
发明人： LI-JIN CHUNG , Yu-Lein Kung , Ching-Chyuan Shieh , Jeffrey Stein
IPC分类号： H04L12/66
CPC分类号： H04L12/66
摘要： In one embodiment, the present invention is a method and apparatus for assuring Voice over Internet Protocol service. In one embodiment, a system for assuring Voice over Internet Protocol service includes a performance management platform for collecting performance management data from a plurality of sources in a Voice over Internet Protocol network, for detecting at least one abnormal event in accordance with the collected performance management data, and for reporting a volume of traffic in the Voice over Internet Protocol network and a trouble ticketing system for generating a ticket identifying a root cause of the abnormal event(s).
摘要翻译：在一个实施例中，本发明是一种用于确保基于因特网协议语音服务的方法和装置。在一个实施例中，用于确保互联网语音协议服务的系统包括用于从互联网协议网络上的多个源收集性能管理数据的性能管理平台，用于根据所收集的性能管理来检测至少一个异常事件数据和用于报告在互联网语音协议网络上的流量的数量，以及用于生成识别异常事件的根本原因的故障单的故障售票系统。

8. 发明授权

US08634527B2 Method and apparatus for detecting network and service performance degradations using call detail records 有权
标题翻译：使用呼叫详细记录检测网络和服务性能下降的方法和装置
公开(公告)号：US08634527B2
公开(公告)日：2014-01-21
申请号：US12136379
申请日：2008-06-10
申请人： Li-Jin Chung , Richard Farel , Yu-Lein Kung , Alek Remash , James A. Schmitt , Ching-Chyuan Shieh , Jeffrey Stein
发明人： Li-Jin Chung , Richard Farel , Yu-Lein Kung , Alek Remash , James A. Schmitt , Ching-Chyuan Shieh , Jeffrey Stein
IPC分类号： H04M15/00
CPC分类号： H04M15/00 , H04M3/36 , H04M15/41 , H04M15/56 , H04M15/58 , H04M15/83 , H04M15/85 , H04M15/851 , H04M2215/0164 , H04M2215/0188 , H04M2215/202 , H04M2215/81 , H04M2215/815
摘要： A method and apparatus that employ the use of CDRs to effectively monitor and proactively respond to network or service events that impact performance within a network are disclosed. For example, the method receives a plurality of call detail records (CDRs), wherein each of the plurality of call detail records comprises a plurality of fields. The method determines a n-field rule signature from each of the call detail records (CDRs), and analyzes the n-field rule signatures from the plurality of call detail records (CDRs) for detecting at least one network performance problem.
摘要翻译：公开了一种使用CDR来有效地监视和主动地响应影响网络内的性能的网络或服务事件的方法和装置。例如，该方法接收多个呼叫详细记录（CDR），其中多个呼叫详细记录中的每一个包括多个字段。该方法确定来自每个呼叫详细记录（CDR）的n字段规则签名，并从多个呼叫详细记录（CDR）中分析用于检测至少一个网络性能问题的n字段规则签名。

9. 发明授权

US08625409B2 Method and apparatus for correlating and suppressing performance alerts in internet protocol networks 失效
标题翻译：用于在互联网协议网络中关联和抑制性能警报的方法和装置
公开(公告)号：US08625409B2
公开(公告)日：2014-01-07
申请号：US12850325
申请日：2010-08-04
申请人： Yu-Lein Kung , Jeffrey Stein
发明人： Yu-Lein Kung , Jeffrey Stein
IPC分类号： G01R31/08 , H04L1/00
CPC分类号： H04L41/0631 , H04L41/0604
摘要： A method and apparatus for correlating and suppressing performance alerts in a packet network are disclosed. In one embodiment, a method for handling alerts in a packet network includes receiving a plurality of alerts relating to one or more faults in the packet network, wherein the plurality of alerts is generated from information contained in a plurality of call detail records, correlating the plurality of alerts into one or more sets of performance alerts, each of the one or more sets of performance alerts being associated with a common one of the one or more faults, and suppressing at least one further alert relating to at least one of the one or more sets.
摘要翻译：公开了一种用于关联和抑制分组网络中的性能警报的方法和装置。在一个实施例中，用于处理分组网络中的警报的方法包括接收与分组网络中的一个或多个故障相关的多个警报，其中，多个警报是从包含在多个呼叫详细记录中的信息生成的，将多个警报转换成一组或多组性能警报，所述一组或多组性能警报中的每一个与所述一个或多个故障中的共同故障相关联，并且抑制至少一个与所述一个或多个故障中的至少一个有关的进一步警报或更多套。

10. 发明授权

US08036116B2 VoIP network element performance detection for IP NSEP special service 有权
标题翻译：用于IP NSEP特殊业务的VoIP网元性能检测
公开(公告)号：US08036116B2
公开(公告)日：2011-10-11
申请号：US12342899
申请日：2008-12-23
申请人： Yu-Lein Kung , Marcus L. Proctor , Karen Proctor, legal representative , Scott A. Sayers , Jeffrey Stein
发明人： Yu-Lein Kung , Marcus L. Proctor , Scott A. Sayers , Jeffrey Stein
IPC分类号： G01R31/28 , G06F11/00 , G06F15/173 , H04L1/00
CPC分类号： H04M7/0084 , H04L41/0631 , H04L41/5074 , H04M2242/04
摘要： A system and method for receiving performance measurements for a communications network, generating alerts based on each performance measurement and a corresponding performance threshold, receiving network traps from network elements of the communications network, each network trap being generated by the network element based on a process measurement and a corresponding process threshold and correlating the alerts and the network traps to generate correlated alerts.
摘要翻译：一种用于接收通信网络的性能测量的系统和方法，基于每个性能测量和相应的性能阈值产生警报，从所述通信网络的网络元件接收网络陷阱，每个网络陷阱由所述网络元件基于过程生成测量和相应的过程阈值，并将警报和网络陷阱相关联以生成相关警报。

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