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1. 发明授权

US08100325B2 System and method for facilitating sales utilizing customer relationship management technology 有权
标题翻译：利用客户关系管理技术促进销售的系统和方法
公开(公告)号：US08100325B2
公开(公告)日：2012-01-24
申请号：US12723656
申请日：2010-03-14
申请人： Stan Hawkins
发明人： Stan Hawkins
IPC分类号： G06F19/00
CPC分类号： G06Q30/02 , G06Q10/10 , G06Q30/0251 , G06Q30/0271 , G06Q30/0281
摘要： A system and method of providing relevant sales context information that would enable vendors to reduce cost of operations, increase productivity of their mobile sales forces, and drive improved efficiencies throughout. Mobile sales force representatives can utilize a handheld computing device for reviewing relevant customer sales information prior to a sales visit; for training and other purposes during a sales visit; and inputting new customer sales information during or after a sales visit, which can then be uploaded to a server over a wireless network for future use. The handheld device can communicate with a server to download the customer information onto the handheld device and to upload from the handheld device current customer information data obtained from a customers sales visit to a server. The server can transmit the current customer information data to multiple sales force representatives who can utilize that information in the sales environment.
摘要翻译：提供相关销售情况信息的系统和方法，使供应商能够降低运营成本，提高其移动销售人员的生产率，并提高整体效率。移动销售人员代表可以利用手持计算设备在销售访问之前检查相关的客户销售信息; 在销售访问期间进行培训和其他目的; 并在销售访问期间或之后输入新的客户销售信息，然后可以通过无线网络上传到服务器以备将来使用。手持设备可以与服务器进行通信，将客户信息下载到手持设备上，并从手持设备上传从客户销售访问获取的当前客户信息数据到服务器。服务器可以将当前客户信息数据传送给可在销售环境中利用该信息的多个销售人员代表。

2. 发明授权

US08978096B2 System and method for facilitating the transfer of information relating to quality of an organization 有权
标题翻译：促进与组织质量有关的信息传递的系统和方法
公开(公告)号：US08978096B2
公开(公告)日：2015-03-10
申请号：US13902791
申请日：2013-05-25
申请人： Reflexis Systems, Inc.
发明人： Stan Hawkins
IPC分类号： G06F21/00 , H04L29/06 , H04L12/24 , H04M3/42 , H04M7/00 , H04W24/04 , H04W12/06 , H04W24/00
CPC分类号： H04L41/50 , H04M3/4228 , H04M7/0036 , H04M2201/38 , H04M2203/553 , H04W24/00
摘要： A system and method transfers information relating to quality or standards of an organization from a server to a wireless handheld computing device and from the wireless handheld computing device to the server in real-time or near real-time. Each member of an organization can have the same policies and procedures as soon as any of the policies and procedures are updated. The inventive system can allow an organization to also measure compliance and conformance with the distributed policies and procedures. With the handheld computing devices, each member of an organization can complete tests that are closely tied to the distributed policies and procedures. The results of these tests can be transmitted in real-time or near real-time from the handheld computing devices to a central computer server so that an organization can track current performance of all its members relative to the policies and procedures and relative to each other.
摘要翻译：系统和方法将与组织的质量或标准有关的信息从服务器到无线手持计算设备以及从无线手持计算设备实时或接近实时传输到服务器。一旦组织的每个成员可以在更新任何政策和程序后立即拥有相同的政策和程序。本发明的系统可以允许组织还测量合规性并遵守分布式政策和程序。使用手持计算设备，组织的每个成员都可以完成与分布式策略和过程密切相关的测试。这些测试的结果可以从手持计算设备实时或接近实时传输到中央计算机服务器，以便组织可以跟踪其所有成员相对于策略和过程以及相互之间的当前性能。

3. 发明申请

US20110138017A1 SYSTEM AND METHOD FOR FACILITATING THE TRANSFER OF INFORMATION RELATING TO QUALITY OF AN ORGANIZATION 失效
标题翻译：促进与组织质量相关的信息传递的系统和方法
公开(公告)号：US20110138017A1
公开(公告)日：2011-06-09
申请号：US12951050
申请日：2010-11-21
申请人： Stan Hawkins
发明人： Stan Hawkins
IPC分类号： G06F15/16
CPC分类号： H04L41/50 , H04M3/4228 , H04M7/0036 , H04M2201/38 , H04M2203/553 , H04W24/00
摘要： A system and method transfers information relating to quality or standards of an organization from a server to a wireless handheld computing device and from the wireless handheld computing device to the server in real-time or near real-time. Each member of an organization can have the same policies and procedures as soon as any of the policies and procedures are updated. The inventive system can allow an organization to also measure compliance and conformance with the distributed policies and procedures. With the handheld computing devices, each member of an organization can complete tests that are closely tied to the distributed policies and procedures. The results of these tests can be transmitted in real-time or near real-time from the handheld computing devices to a central computer server so that an organization can track current performance of all its members relative to the policies and procedures and relative to each other.
摘要翻译：系统和方法将与组织的质量或标准有关的信息从服务器到无线手持计算设备以及从无线手持计算设备实时或接近实时传输到服务器。一旦组织的每个成员可以在更新任何政策和程序后立即拥有相同的政策和程序。本发明的系统可以允许组织还测量合规性并遵守分布式政策和程序。使用手持计算设备，组织的每个成员都可以完成与分布式策略和过程密切相关的测试。这些测试的结果可以从手持计算设备实时或接近实时传输到中央计算机服务器，以便组织可以跟踪其所有成员相对于策略和过程以及相互之间的当前性能。

4. 发明授权

US08474010B2 System and method for facilitating the transfer of information relating to quality of an organization 失效
公开(公告)号：US08474010B2
公开(公告)日：2013-06-25
申请号：US12951050
申请日：2010-11-21
申请人： Stan Hawkins
发明人： Stan Hawkins
IPC分类号： G06F17/00 , G06F9/00 , G06F15/177 , H04W72/00 , G06F12/00 , G06F15/173 , G06F17/30 , G06F7/00 , H04N5/222 , H04N7/18
CPC分类号： H04L41/50 , H04M3/4228 , H04M7/0036 , H04M2201/38 , H04M2203/553 , H04W24/00
摘要： A system and method transfers information relating to quality or standards of an organization from a server to a wireless handheld computing device and from the wireless handheld computing device to the server in real-time or near real-time. Each member of an organization can have the same policies and procedures as soon as any of the policies and procedures are updated. The inventive system can allow an organization to also measure compliance and conformance with the distributed policies and procedures. With the handheld computing devices, each member of an organization can complete tests that are closely tied to the distributed policies and procedures. The results of these tests can be transmitted in real-time or near real-time from the handheld computing devices to a central computer server so that an organization can track current performance of all its members relative to the policies and procedures and relative to each other.

5. 发明授权

US08135611B2 System and method for managing asset installation and evaluation 有权
标题翻译：管理资产安装和评估的制度和方法
公开(公告)号：US08135611B2
公开(公告)日：2012-03-13
申请号：US13031238
申请日：2011-02-20
申请人： Stan Hawkins , Thomas Swiedler , Charles Turner
发明人： Stan Hawkins , Thomas Swiedler , Charles Turner
IPC分类号： G06Q10/00
CPC分类号： G06Q10/06 , G06Q10/06316 , G06Q10/0639 , G06Q10/06398 , G06Q10/087 , G06Q10/0875
摘要： Efficient and effective centralized management of automated field force installation and evaluation of assets. Service representatives can each perform an asset installation and/or an asset evaluation with the aid of a handheld device. The handheld device can display worksheets comprising a sequence of instructions and prompts related to the installation/evaluation. In performing the asset installation/evaluation, the service representative can follow the instructions and enter responses to the prompts into the handheld device. The handheld device can communicate with a server to download the worksheets onto the handheld device and to upload from the handheld device data related to the installation/evaluation. Authorized users' network devices can interact with a reporting module of the server to generate reports based on the uploaded data. The reports can provide the authorized users with real-time or near real-time information about the service representatives' performance and about particular assets, including, e.g., information about particular asset installations/evaluations.
摘要翻译：高效有效地集中管理自动化现场部队的安装和资产评估。服务代表可以在手持设备的帮助下进行资产安装和/或资产评估。手持设备可以显示包括与安装/评估相关的指令序列和提示的工作表。在执行资产安装/评估时，服务代表可以按照说明进行操作，并将提示输入到手持设备中。手持设备可以与服务器进行通信，将工作表下载到手持设备上，并从手持设备上传与安装/评估有关的数据。授权用户的网络设备可以与服务器的报告模块交互，以根据上传的数据生成报告。这些报告可以向授权用户提供有关服务代表的业绩和特定资产的实时或近乎实时的信息，包括例如关于特定资产安装/评估的信息。

6. 发明授权

US07957990B2 System and method for managing asset installation and evaluation 有权
标题翻译：管理资产安装和评估的制度和方法
公开(公告)号：US07957990B2
公开(公告)日：2011-06-07
申请号：US11323562
申请日：2005-12-30
申请人： Stan Hawkins , Thomas Swiedler , Charles Turner
发明人： Stan Hawkins , Thomas Swiedler , Charles Turner
IPC分类号： G06Q10/00
CPC分类号： G06Q10/06 , G06Q10/06316 , G06Q10/0639 , G06Q10/06398 , G06Q10/087 , G06Q10/0875
摘要： Efficient and effective centralized management of automated field force installation and evaluation of assets. Service representatives can each perform an asset installation and/or an asset evaluation with the aid of a handheld device. The handheld device can display worksheets comprising a sequence of instructions and prompts related to the installation/evaluation. In performing the asset installation/evaluation, the service representative can follow the instructions and enter responses to the prompts into the handheld device. The handheld device can communicate with a server to download the worksheets onto the handheld device and to upload from the handheld device data related to the installation/evaluation. Authorized users' network devices can interact with a reporting module of the server to generate reports based on the uploaded data. The reports can provide the authorized users with real-time or near real-time information about the service representatives' performance and about particular assets, including, e.g., information about particular asset installations/evaluations.
摘要翻译：高效有效地集中管理自动化现场部队的安装和资产评估。服务代表可以在手持设备的帮助下进行资产安装和/或资产评估。手持设备可以显示包括与安装/评估相关的指令序列和提示的工作表。在执行资产安装/评估时，服务代表可以按照说明进行操作，并将提示输入到手持设备中。手持设备可以与服务器进行通信，将工作表下载到手持设备上，并从手持设备上传与安装/评估有关的数据。授权用户的网络设备可以与服务器的报告模块交互，以根据上传的数据生成报告。这些报告可以向授权用户提供有关服务代表的业绩和特定资产的实时或近乎实时的信息，包括例如关于特定资产安装/评估的信息。

7. 发明授权

US09264485B1 System and method for synchronizing and prioritizing multiple disparate retail systems 有权
标题翻译：用于同步和优先考虑多个不同零售系统的系统和方法
公开(公告)号：US09264485B1
公开(公告)日：2016-02-16
申请号：US13530024
申请日：2012-06-21
申请人： Sundar Ranganathan , Murtaza Ghadyali , Stan Hawkins , Arun Santhanam
发明人： Sundar Ranganathan , Murtaza Ghadyali , Stan Hawkins , Arun Santhanam
IPC分类号： H04L29/08 , G06F15/163
CPC分类号： H04L67/10 , G06F9/542 , G06F15/163 , G06Q10/00
摘要： A method and system for synchronizing and prioritizing messages from separate systems includes receiving a message from a computer network having a unique identifier. Next, this message having the unique identifier may be compared to at least one of a rule and a formula stored in a database. If the message with the unique identifier matches at least one of a rule and a formula stored in the database based on the unique identifier, then the message may be supplemented with an action identifier. Subsequently, the message may be prioritized relative to one or more other messages based on at least one of a source identifier and the action identifier. The message may then be transmitted to a notifier. The notifier may relay the message over the communications network to at least one of an application content provider (ACP) and/or a target application upon receiving a request for transmitting messages.
摘要翻译：用于使来自单独系统的消息同步和优先化的方法和系统包括从具有唯一标识符的计算机网络接收消息。接下来，可以将具有唯一标识符的该消息与存储在数据库中的规则和公式中的至少一个进行比较。如果具有唯一标识符的消息基于唯一标识符匹配存储在数据库中的规则和公式中的至少一个，则该消息可以用动作标识符来补充。随后，可以基于源标识符和动作标识符中的至少一个，相对于一个或多个其他消息来优先考虑该消息。然后可以将消息传送到通知器。通知者可以在接收到发送消息的请求时通过通信网络将消息中继到应用内容提供商（ACP）和/或目标应用中的至少一个。

8. 发明授权

US08694352B1 System and method for providing handheld field force data gathering automation in a big box retail environment 有权
标题翻译：在大型零售环境中提供手持场强数据采集自动化的系统和方法
公开(公告)号：US08694352B1
公开(公告)日：2014-04-08
申请号：US12218040
申请日：2008-07-10
申请人： Stan Hawkins , Joe Maranville , Nick Steele
发明人： Stan Hawkins , Joe Maranville , Nick Steele
IPC分类号： G06Q10/00 , G06F7/00 , G06F17/30
CPC分类号： G06Q10/063 , G06Q10/06 , G06Q30/02
摘要： The present invention provides systems and methods for tracking service representative activity and data. Service representatives are equipped with handheld devices that are configured to execute question and instruction sequences during a service call. Worksheets containing such surveys and instruction sequences may be periodically transmitted to the handheld device from a backend server. The handheld device records the times at which the service representative enters and exits a retail location and the times at which particular tasks are started and completed. The worksheets allow service representatives to enter relevant data into the handheld device. Such data may include digital images, signatures and the like. All data collected at the handheld devices may be transmitted via a network or other communication link to a secure backend server, where it stored in a database and made available for query by a reporting module.
摘要翻译：本发明提供了用于跟踪服务代表活动和数据的系统和方法。服务代表配备了手持设备，配置为在服务呼叫期间执行问题和指令序列。包含这种调查和指令序列的工作表可以从后端服务器周期性地发送到手持设备。手持设备记录服务代表进入和退出零售地点的时间以及开始和完成特定任务的时间。工作表允许服务代表将相关数据输入手持设备。这样的数据可以包括数字图像，签名等。在手持设备处收集的所有数据可以经由网络或其他通信链路发送到安全后台服务器，其中它存储在数据库中并且可由报告模块查询。

9. 发明申请

US20110288966A1 SYSTEMS AND METHODS FOR MANAGING ASSET INSTALLATION AND EVALUATION 有权
标题翻译：用于管理资产安装和评估的系统和方法
公开(公告)号：US20110288966A1
公开(公告)日：2011-11-24
申请号：US13031238
申请日：2011-02-20
申请人： Stan Hawkins , Thomas Swiedler , Charles Turner
发明人： Stan Hawkins , Thomas Swiedler , Charles Turner
IPC分类号： G06Q10/00
CPC分类号： G06Q10/06 , G06Q10/06316 , G06Q10/0639 , G06Q10/06398 , G06Q10/087 , G06Q10/0875
摘要： Efficient and effective centralized management of automated field force installation and evaluation of assets. Service representatives can each perform an asset installation and/or an asset evaluation with the aid of a handheld device. The handheld device can display worksheets comprising a sequence of instructions and prompts related to the installation/evaluation. In performing the asset installation/evaluation, the service representative can follow the instructions and enter responses to the prompts into the handheld device. The handheld device can communicate with a server to download the worksheets onto the handheld device and to upload from the handheld device data related to the installation/evaluation. Authorized users' network devices can interact with a reporting module of the server to generate reports based on the uploaded data. The reports can provide the authorized users with real-time or near real-time information about the service representatives' performance and about particular assets, including, e.g., information about particular asset installations/evaluations.
摘要翻译：高效有效地集中管理自动化现场部队的安装和资产评估。服务代表可以在手持设备的帮助下进行资产安装和/或资产评估。手持设备可以显示包括与安装/评估相关的指令序列和提示的工作表。在执行资产安装/评估时，服务代表可以按照说明进行操作，并将提示输入到手持设备中。手持设备可以与服务器进行通信，将工作表下载到手持设备上，并从手持设备上传与安装/评估有关的数据。授权用户的网络设备可以与服务器的报告模块交互，以根据上传的数据生成报告。这些报告可以向授权用户提供有关服务代表的业绩和特定资产的实时或近乎实时的信息，包括例如关于特定资产安装/评估的信息。

10. 发明授权

US07708202B2 System and method for facilitating sales utilizing customer relationship management technology 有权
标题翻译：利用客户关系管理技术促进销售的系统和方法
公开(公告)号：US07708202B2
公开(公告)日：2010-05-04
申请号：US11324130
申请日：2005-12-30
申请人： Stan Hawkins
发明人： Stan Hawkins
IPC分类号： G06F19/00
CPC分类号： G06Q30/02 , G06Q10/10 , G06Q30/0251 , G06Q30/0271 , G06Q30/0281
摘要： A system and method of providing relevant sales context information that would enable vendors to reduce cost of operations, increase productivity of their mobile sales forces, and drive improved efficiencies throughout. Mobile sales force representatives can utilize a handheld computing device for reviewing relevant customer sales information prior to a sales visit; for training and other purposes during a sales visit; and inputting new customer sales information during or after a sales visit, which can then be uploaded to a server over a wireless network for future use. The handheld device can communicate with a server to download the customer information onto the handheld device and to upload from the handheld device current customer information data obtained from a customers sales visit to a server. The server can transmit the current customer information data to multiple sales force representatives who can utilize that information in the sales environment.
摘要翻译：提供相关销售情况信息的系统和方法，使供应商能够降低运营成本，提高其移动销售人员的生产率，并提高整体效率。移动销售人员代表可以利用手持计算设备在销售访问之前检查相关的客户销售信息; 在销售访问期间进行培训和其他目的; 并在销售访问期间或之后输入新的客户销售信息，然后可以通过无线网络上传到服务器以备将来使用。手持设备可以与服务器进行通信，将客户信息下载到手持设备上，并从手持设备上传从客户销售访问获取的当前客户信息数据到服务器。服务器可以将当前客户信息数据传送给可在销售环境中利用该信息的多个销售人员代表。

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