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1. 发明申请

US20140304044A1 RETURN COUPON HOLDER 有权
标题翻译：返回COUPON HOLDER
公开(公告)号：US20140304044A1
公开(公告)日：2014-10-09
申请号：US14245446
申请日：2014-04-04
申请人： The Retail Equation, Inc.
发明人： Mark S. Hammond , Peter L. Bradshaw , Jim Ibert , Dave Justus , Mark R. Hilinski , David B. Speights
IPC分类号： G06Q30/02
CPC分类号： G06Q30/0207 , G06Q30/02 , G06Q30/0224 , G06Q30/0239
摘要： A return coupon holder is described for holding a return coupon issued in a store in conjunction with a customer's merchandise return transaction. The return coupon holder is preferably sized large enough to discourage the customer from stowing the coupon away, such as in a handbag. Additionally, holders may be of different types that visually or electronically convey information about a category associated with the customer's return transaction. Thus, salespersons may accordingly provide appropriate customer service to the customer. The holder categories may indicate an approximate dollar value of the return transaction, a type of merchandise returned, a return payment method, an assessment of the profitability of the customer, an assessment of the risk of fraud associated with the return transaction, and the like. A computer decision system may select holder type. Some embodiments of the coupon holder are fitted with a device that allow tracing of the customer's movements while still in the store.
摘要翻译：描述了一个退货券持有人，用于在客户的商品退回交易中持有在商店中发行的退货券。返回券持有者优选地被设计得足够大以阻止顾客将优惠券收起，例如在手提包中。此外，持有者可以是视觉上或电子地传达关于与客户回报交易相关联的类别的信息的不同类型。因此，销售人员可以相应地向客户提供适当的客户服务。持有者类别可以指示返回交易的近似美元价值，返回的商品类型，回报支付方式，客户的盈利能力的评估，与退回交易相关的欺诈风险的评估等。计算机决策系统可以选择持有者类型。优惠券支架的一些实施例装配有允许跟踪客户的运动同时仍在商店中的装置。

2. 发明授权

US08025229B2 Systems and methods for data collection at a point of return 有权
标题翻译：在回收点收集数据的系统和方法
公开(公告)号：US08025229B2
公开(公告)日：2011-09-27
申请号：US12273775
申请日：2008-11-19
申请人： Mark S. Hammond , Mark R. Hilinski , David B. Speights , Kenny C. Vu , James D. Holland , Peter L. Bradshaw
发明人： Mark S. Hammond , Mark R. Hilinski , David B. Speights , Kenny C. Vu , James D. Holland , Peter L. Bradshaw
IPC分类号： G06F19/00
CPC分类号： G06Q30/016 , G06Q10/087 , G06Q20/202 , G06Q20/204 , G06Q20/407 , G06Q30/0238 , G06Q30/0253 , G06Q30/0269 , G06Q30/06
摘要： Systems and methods are described for collecting data at a merchant's point of return for use in processing a merchandise return transaction that is being requested by a customer. In various embodiments, the data may be collected using a wide variety of data collection technologies and may be used in conjunction with stored data, including data collected from other merchants, by a return authorization system to make a determination whether to accept or deny the requested merchandise return. The data may additionally or alternatively be used to determine whether to issue a warning to the customer about limitations on future return transactions presented by the customer. Examples of data categories that may be collected include, but are not limited to, information about: the merchant, the customer, the requested transaction, the merchandise being returned, one or more receipts, a clerk processing the transaction, and other general applicable information.
摘要翻译：描述了用于在商家的回程点处收集数据以用于处理客户要求的商品退回交易的系统和方法。在各种实施例中，可以使用各种各样的数据收集技术来收集数据，并且可以通过返回授权系统结合存储的数据（包括从其他商家收集的数据）来使用，以确定是接受还是拒绝所请求的商品退货数据可以附加地或替代地用于确定是否向客户发出关于客户呈现的对未来回报交易的限制的警告。可以收集的数据类别的示例包括但不限于关于：商家，客户，所请求的交易，被退回的商品，一个或多个收据，处理该交易的店员以及其他一般适用信息。

3. 发明授权

US09424588B2 Systems and methods for data collection and providing coupons at a point of return 有权
公开(公告)号：US09424588B2
公开(公告)日：2016-08-23
申请号：US14750828
申请日：2015-06-25
申请人： The Retail Equation, Inc.
发明人： Mark S. Hammond , Mark R. Hilinski , David B. Speights , Kenny C. Vu , James D. Holland , Peter L. Bradshaw
IPC分类号： G06K15/00 , G06Q30/02 , G06Q10/08 , G06Q20/20 , G06Q30/06 , G06Q20/40
CPC分类号： G06Q30/016 , G06Q10/087 , G06Q20/202 , G06Q20/204 , G06Q20/407 , G06Q30/0238 , G06Q30/0253 , G06Q30/0269 , G06Q30/06
摘要： Systems and methods are described for collecting data at a merchant's point of return for use in processing a merchandise return transaction that is being requested by a customer. In various embodiments, the data may be collected using a wide variety of data collection technologies and may be used in conjunction with stored data, including data collected from other merchants, by a return authorization system to make a determination whether to accept or deny the requested merchandise return and whether to provide a coupon to the customer. The data may additionally or alternatively be used to determine whether to issue a warning to the customer about limitations on future return transactions presented by the customer. Examples of data categories that may be collected include, but are not limited to, information about: the merchant, the customer, the requested transaction, the merchandise being returned, one or more receipts, a clerk processing the transaction, and other general applicable information.

4. 发明授权

US08583478B2 Systems and methods for determining whether to offer a reward at a point of return 有权
标题翻译：用于确定在返回点是否提供奖励的系统和方法
公开(公告)号：US08583478B2
公开(公告)日：2013-11-12
申请号：US13738715
申请日：2013-01-10
申请人： The Retail Equation, Inc.
发明人： Mark S. Hammond , Peter L. Bradshaw
IPC分类号： G06Q30/00 , G07G1/14
CPC分类号： G06Q30/0222 , G06Q10/10 , G06Q30/02 , G06Q30/0223 , G06Q30/0224 , G06Q30/0235 , G06Q30/0238 , G06Q30/0241 , G06Q30/0247 , G06Q30/0269
摘要： Computerized decision-making systems and methods are described for determining whether to provide one or more rewards, such as a coupon or instant discount, to a customer requesting to make a merchandise return at a store, and, if so, to determine the terms of the reward, such as value, expiration date/time and other terms that may be associated with a coupon. The reward determinations may be implemented in conjunction with a system for authorizing the requested merchandise return transaction. Information about the requested return may be used together with data about the customer's past purchase, return transactions, and other customer-related data. In some embodiments, the determinations are based, at least in part, on store-related information and policies. The reward may be printed with a receipt issued to the customer at the point of return and/or may be provided to the customer using a wide variety of other communications technologies.
摘要翻译：描述了计算机化的决策系统和方法，用于确定是否向要求在商店进行商品退回的客户提供一个或多个奖励，例如优惠券或即时折扣，并且如果是，则确定奖励，例如价值，到期日期/时间以及可能与优惠券相关联的其他条款。奖励确定可以与用于授权所请求的商品退回交易的系统一起实施。关于请求退货的信息可以与客户过去购买，退货交易和其他客户相关数据的数据一起使用。在一些实施例中，所述确定至少部分地基于商店相关信息和策略。奖励可以打印在返回时发给客户的收据和/或可以使用各种各样的其他通信技术提供给客户。

5. 发明授权

US08561896B2 Systems and methods for data collection and providing coupons at a point of return 有权
标题翻译：数据收集的系统和方法，并在返回点提供优惠券
公开(公告)号：US08561896B2
公开(公告)日：2013-10-22
申请号：US13649766
申请日：2012-10-11
申请人： The Retail Equation, Inc.
发明人： Mark S. Hammond , Mark R. Hilinski , David B. Speights , Kenny C. Vu , James D. Holland , Peter L. Bradshaw
IPC分类号： G06K15/00
CPC分类号： G06Q30/016 , G06Q10/087 , G06Q20/202 , G06Q20/204 , G06Q20/407 , G06Q30/0238 , G06Q30/0253 , G06Q30/0269 , G06Q30/06
摘要： Systems and methods are described for collecting data at a merchant's point of return for use in processing a merchandise return transaction that is being requested by a customer. In various embodiments, the data may be collected using a wide variety of data collection technologies and may be used in conjunction with stored data, including data collected from other merchants, by a return authorization system to make a determination whether to accept or deny the requested merchandise return. The data may additionally or alternatively be used to determine whether to issue a warning to the customer about limitations on future return transactions presented by the customer. Examples of data categories that may be collected include, but are not limited to, information about: the merchant, the customer, the requested transaction, the merchandise being returned, one or more receipts, a clerk processing the transaction, and other general applicable information.
摘要翻译：描述了用于在商家的回程点处收集数据以用于处理客户要求的商品退回交易的系统和方法。在各种实施例中，可以使用各种各样的数据收集技术来收集数据，并且可以通过返回授权系统结合存储的数据（包括从其他商家收集的数据）来使用，以确定是接受还是拒绝所请求的商品退货数据可以附加地或替代地用于确定是否向客户发出关于客户呈现的对未来回报交易的限制的警告。可以收集的数据类别的示例包括但不限于关于：商家，客户，所请求的交易，被退回的商品，一个或多个收据，处理该交易的店员以及其他一般适用信息。

6. 发明授权

US08708233B2 Systems and methods for data collection and providing coupons at a point of return 有权
标题翻译：数据收集的系统和方法，并在返回点提供优惠券
公开(公告)号：US08708233B2
公开(公告)日：2014-04-29
申请号：US14057309
申请日：2013-10-18
申请人： The Retail Equation, Inc.
发明人： Mark S. Hammond , Mark R. Hilinski , David B. Speights , Kenny C. Vu , James D. Holland , Peter L. Bradshaw
IPC分类号： G06K15/00
CPC分类号： G06Q30/016 , G06Q10/087 , G06Q20/202 , G06Q20/204 , G06Q20/407 , G06Q30/0238 , G06Q30/0253 , G06Q30/0269 , G06Q30/06
摘要： Systems and methods are described for collecting data at a merchant's point of return for use in processing a merchandise return transaction that is being requested by a customer. In various embodiments, the data may be collected using a wide variety of data collection technologies and may be used in conjunction with stored data, including data collected from other merchants, by a return authorization system to make a determination whether to accept or deny the requested merchandise return and whether to provide a coupon to the customer. The data may additionally or alternatively be used to determine whether to issue a warning to the customer about limitations on future return transactions presented by the customer. Examples of data categories that may be collected include, but are not limited to, information about: the merchant, the customer, the requested transaction, the merchandise being returned, one or more receipts, a clerk processing the transaction, and other general applicable information.
摘要翻译：描述了用于在商家的回程点处收集数据以用于处理客户要求的商品退回交易的系统和方法。在各种实施例中，可以使用各种各样的数据收集技术来收集数据，并且可以通过返回授权系统结合存储的数据（包括从其他商家收集的数据）来使用，以确定是接受还是拒绝所请求的商品退货以及是否向客户提供优惠券。数据可以附加地或替代地用于确定是否向客户发出关于客户呈现的对未来回报交易的限制的警告。可以收集的数据类别的示例包括但不限于关于：商家，客户，所请求的交易，被退回的商品，一个或多个收据，处理该交易的店员以及其他一般适用信息。

7. 发明申请

US20140067504A1 SYSTEMS AND METHODS FOR DETERMINING WHETHER TO OFFER A REWARD AT A POINT OF RETURN 有权
标题翻译：用于确定在返回点上提供奖励的系统和方法
公开(公告)号：US20140067504A1
公开(公告)日：2014-03-06
申请号：US14075502
申请日：2013-11-08
申请人： The Retail Equation, Inc.
发明人： Mark S. Hammond , Peter L. Bradshaw
IPC分类号： G06Q30/02
CPC分类号： G06Q30/0222 , G06Q10/10 , G06Q30/02 , G06Q30/0223 , G06Q30/0224 , G06Q30/0235 , G06Q30/0238 , G06Q30/0241 , G06Q30/0247 , G06Q30/0269
摘要： Computerized decision-making systems and methods are described for determining whether to provide one or more rewards, such as a coupon or instant discount, to a customer requesting to make a merchandise return at a store, and, if so, to determine the terms of the reward, such as value, expiration date/time and other terms that may be associated with a coupon. The reward determinations may be implemented in conjunction with a system for authorizing the requested merchandise return transaction. Information about the requested return may be used together with data about the customer's past purchase, return transactions, and other customer-related data. In some embodiments, the determinations are based, at least in part, on store-related information and policies. The reward may be printed with a receipt issued to the customer at the point of return and/or may be provided to the customer using a wide variety of other communications technologies.
摘要翻译：描述了计算机化的决策系统和方法，用于确定是否向要求在商店进行商品退回的客户提供一个或多个奖励，例如优惠券或即时折扣，并且如果是，则确定奖励，例如价值，到期日期/时间以及可能与优惠券相关联的其他条款。奖励确定可以与用于授权所请求的商品退回交易的系统一起实施。关于请求退货的信息可以与客户过去购买，退货交易和其他客户相关数据的数据一起使用。在一些实施例中，所述确定至少部分地基于商店相关信息和策略。奖励可以打印在返回时发给客户的收据和/或可以使用各种各样的其他通信技术提供给客户。

8. 发明申请

US20120166296A1 SYSTEMS AND METHODS FOR DATA COLLECTION AT A POINT OF RETURN 有权
标题翻译：收集点数据收集的系统和方法
公开(公告)号：US20120166296A1
公开(公告)日：2012-06-28
申请号：US13244058
申请日：2011-09-23
申请人： Mark S. Hammond , Mark R. Hilinski , David B. Speights , Kenny C. Vu , James D. Holland , Peter L. Bradshaw
发明人： Mark S. Hammond , Mark R. Hilinski , David B. Speights , Kenny C. Vu , James D. Holland , Peter L. Bradshaw
IPC分类号： G06Q20/20
CPC分类号： G06Q30/016 , G06Q10/087 , G06Q20/202 , G06Q20/204 , G06Q20/407 , G06Q30/0238 , G06Q30/0253 , G06Q30/0269 , G06Q30/06
摘要： Systems and methods are described for collecting data at a merchant's point of return for use in processing a merchandise return transaction that is being requested by a customer. In various embodiments, the data may be collected using a wide variety of data collection technologies and may be used in conjunction with stored data, including data collected from other merchants, by a return authorization system to make a determination whether to accept or deny the requested merchandise return. The data may additionally or alternatively be used to determine whether to issue a warning to the customer about limitations on future return transactions presented by the customer. Examples of data categories that may be collected include, but are not limited to, information about: the merchant, the customer, the requested transaction, the merchandise being returned, one or more receipts, a clerk processing the transaction, and other general applicable information.
摘要翻译：描述了用于在商家的回程点处收集数据以用于处理客户要求的商品退回交易的系统和方法。在各种实施例中，可以使用各种各样的数据收集技术来收集数据，并且可以通过返回授权系统结合存储的数据（包括从其他商家收集的数据）来使用，以确定是接受还是拒绝所请求的商品退货数据可以附加地或替代地用于确定是否向客户发出关于客户呈现的对未来回报交易的限制的警告。可以收集的数据类别的示例包括但不限于关于：商家，客户，所请求的交易，被退回的商品，一个或多个收据，处理该交易的店员以及其他一般适用信息。

9. 发明授权

US09646319B2 Systems and methods for determining whether to offer a reward at a point of return 有权
公开(公告)号：US09646319B2
公开(公告)日：2017-05-09
申请号：US14075502
申请日：2013-11-08
申请人： The Retail Equation, Inc.
发明人： Mark S. Hammond , Peter L. Bradshaw
IPC分类号： G06Q30/00 , G07G1/14 , G06Q30/02 , G06Q10/10
CPC分类号： G06Q30/0222 , G06Q10/10 , G06Q30/02 , G06Q30/0223 , G06Q30/0224 , G06Q30/0235 , G06Q30/0238 , G06Q30/0241 , G06Q30/0247 , G06Q30/0269
摘要： Computerized decision-making systems and methods are described for determining whether to provide one or more rewards, such as a coupon or instant discount, to a customer requesting to make a merchandise return at a store, and, if so, to determine the terms of the reward, such as value, expiration date/time and other terms that may be associated with a coupon. The reward determinations may be implemented in conjunction with a system for authorizing the requested merchandise return transaction. Information about the requested return may be used together with data about the customer's past purchase, return transactions, and other customer-related data. In some embodiments, the determinations are based, at least in part, on store-related information and policies. The reward may be printed with a receipt issued to the customer at the point of return and/or may be provided to the customer using a wide variety of other communications technologies.

10. 发明授权

US09076159B2 Systems and methods for data collection and providing coupons at a point of return 有权
标题翻译：数据收集的系统和方法，并在返回点提供优惠券
公开(公告)号：US09076159B2
公开(公告)日：2015-07-07
申请号：US14261008
申请日：2014-04-24
申请人： The Retail Equation, Inc.
发明人： Mark S. Hammond , Mark R. Hilinski , David B. Speights , Kenny C. Vu , James D. Holland , Peter L. Bradshaw
IPC分类号： G06K15/00 , G06Q30/02 , G06Q10/08 , G06Q20/20 , G06Q30/06
CPC分类号： G06Q30/016 , G06Q10/087 , G06Q20/202 , G06Q20/204 , G06Q20/407 , G06Q30/0238 , G06Q30/0253 , G06Q30/0269 , G06Q30/06
摘要： Systems and methods are described for collecting data at a merchant's point of return for use in processing a merchandise return transaction that is being requested by a customer. In various embodiments, the data may be collected using a wide variety of data collection technologies and may be used in conjunction with stored data, including data collected from other merchants, by a return authorization system to make a determination whether to accept or deny the requested merchandise return and whether to provide a coupon to the customer. The data may additionally or alternatively be used to determine whether to issue a warning to the customer about limitations on future return transactions presented by the customer. Examples of data categories that may be collected include, but are not limited to, information about: the merchant, the customer, the requested transaction, the merchandise being returned, one or more receipts, a clerk processing the transaction, and other general applicable information.
摘要翻译：描述了用于在商家的回程点处收集数据以用于处理客户要求的商品退回交易的系统和方法。在各种实施例中，可以使用各种各样的数据收集技术来收集数据，并且可以通过返回授权系统结合存储的数据（包括从其他商家收集的数据）来使用，以确定是接受还是拒绝所请求的商品退货以及是否为客户提供优惠券。数据可以附加地或替代地用于确定是否向客户发出关于客户呈现的对未来回报交易的限制的警告。可以收集的数据类别的示例包括但不限于关于：商家，客户，所请求的交易，被退回的商品，一个或多个收据，处理该交易的店员以及其他一般适用信息。

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