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    • 5. 发明专利
    • ARTIFICIAL INTELLIGENCE AND ROBOTIC PROCESS AUTOMATION FOR AUTOMATED DATA MANAGEMENT
    • AU2022215232A1
    • 2022-09-01
    • AU2022215232
    • 2022-08-11
    • ACCENTURE GLOBAL SOLUTIONS LTD
    • DIWAN GAURAVGOGUEN TRACY ANN
    • G06Q10/10G10L15/18
    • A computer-implemented method, including receiving, by a device, a user input, wherein the user input is received via a communication that is occurring in real time with a user, wherein the user input is received from a virtual assistant device, and wherein the communication is associated with an account of the user, identifying, by the device, a data management platform associated with the account, causing, by the device, a natural language processing model to analyze the user input, wherein the natural language processing model is configured to identify, from the user input, an operation associated with the account, the operation including one or more of creating the account, editing user information associated with the account, adding information to the account, removing information from the account, removing an association with the account, adding a service associated with the data management platform, or linking the account to another data management platform that is different from the data management platform, identifying, by the device, the operation that is to be performed, wherein the operation is to be performed according to the user input, and wherein the operation is to be performed in association with the account, determining, by the device, whether the operation can be performed using an application programming interface (API) enabling direct access to the data management platform, wherein determining whether the operation can be performed using the API includes determining whether the data management platform permits a backend service to be used to perform the operation, and determining whether the backend service is operable to perform the operation, the backend service determined not to be operable to perform the operation when one or more of the backend service is outdated, the backend service is corrupted, the backend service is unavailable, or the device is incompatible with the data management platform, and selectively causing, by the device, the operation to be performed on the data management platform using an API call when the operation is determined to be capable of being performed using the API enabling direct access to the data management platform, or a robotic process automation (RPA) when the operation is determined not to be capable of being performed using the API associated with the data management platform, the RPA using a user interface associated with the data management platform to perform the operation by identifying information in the user input that is to be used to update the account according to the operation, identifying the user interface associated with the data management platform, identifying an element of the user interface that permits the account to be updated with the information according to the operation, and causing the element to update the account by automatically entering the information via the user interface.
    • 7. 发明专利
    • UTILIZING A MACHINE LEARNING MODEL TO IDENTIFY ACTIVITIES AND DEVIATIONS FROM THE ACTIVITIES BY AN INDIVIDUAL
    • AU2022204683A1
    • 2022-07-21
    • AU2022204683
    • 2022-06-30
    • ACCENTURE GLOBAL SOLUTIONS LTD
    • ERIKSSON LAETITIA CAILLETEAUCHAN KAR LOKVALLI FAISAL AHMEDASHLEY CHRISTOPHER PAUL
    • G06Q50/22
    • A method, including receiving, by a device, configuration information associated with configuring an application for monitoring an individual, wherein the configuration information includes at least one of information identifying physical characteristics of the individual, information identifying medications taken by the individual, personal information of the individual, or information associated with a caregiver of the individual, receiving, by the device, historical information associated with the individual, wherein the historical information includes at least one of information associated with a health history of the individual, information associated with health histories of other individuals, information associated with activities of the individual, or information associated with activities of the other individuals, creating, by the device, a training set by performing dimensionality reduction to reduce the configuration information and the historical information to a minimum feature set, performing, by the device, binary recursive partitioning to split the configuration and historical information associated with the minimum feature set into partitions and/or branches training, by the device using an unsupervised training procedure and based on the training set, a machine learning model to generate a trained machine learning model, wherein the unsupervised training procedure includes a neural network technique, providing, by the device, third-party application programming interfaces (APIs) to a plurality of client devices associated with the individual, at least one of the third-party APIs enabling an activity service to track physical activity of the individual, receiving, by the device and via the application and the third party APIs, monitored information associated with the individual from the plurality of client devices associated with the individual, the plurality of client devices including a wearable device, an image sensor, and an audio sensor; and the monitored information including video of the individual captured by the image sensor, audio of the individual captured by the audio sensor, a heart rate, a number of steps taken, and blood pressure captured by the wearable device, and the physical activity of the individual tracked using the at least one third party API, pre processing, by the device, the monitored information to generate pre-processed monitored information that is understood by the trained machine learning model, including one or more of performing natural language processing on textual information associated with the monitored information, perform video analytics on video information associated with the monitored information, perform voice or audio recognition on audio information associated with the monitored information, processing, by the device, the pre-processed monitored information, with the trained machine learning model, to identify one or more activities of the individual, determining, by the device, a routine associated with the individual based on identifying the one or more activities of the individual, processing, by the device, the monitored information, using the partitions and/or branches associated with the trained machine learning model, to identify one or more deviations from the routine by the individual; and performing, by the device, one or more actions based on the one or more deviations from the routine by the individual, the one or more actions including one or more of causing a robot to provide medication to the individual based on a first deviation of the one or more deviations indicating that the individual is unable to walk due to an accident, causing an autonomous emergency vehicle to traverse a route to the individual.
    • 8. 发明专利
    • SKILL PROFICIENCY SYSTEM
    • AU2020204202B2
    • 2022-06-30
    • AU2020204202
    • 2020-06-24
    • ACCENTURE GLOBAL SOLUTIONS LTD
    • COLETTA NICOLEVENKATESWARA SHEKAR NALLE PILLIGOODYER SUSANWACKER JAMES HBOAZ NATHAN M
    • G06Q10/06
    • A device, including one or more memories, and one or more processors, communicatively coupled to the one or more memories, that receive a document associated with an entity, parse the document using a natural language processing technique to generate profile information associated with the entity, store the profile information in a data structure, of a plurality of data structures, of a first server, communicate with the first server to obtain data regarding the entity, the data stored by one or more data structures, of the plurality of data structures, of the first server, process the data regarding the entity to determine information relating to one or more data entries of the data, process the information relating to the one or more data entries of the data to generate a classification of the entity, the classification of the entity associated with a value corresponding to a particular data entry, of the one or more data entries, satisfying a threshold value, identify a set of roles associated with the entity, each role, of the set of roles, associated with a particular set of skills, determine, for a particular role of the set of roles, a duration and a recency, the particular role associated with a particular skill, identify a proximate skill relating to the particular skill, the entity associated with a duration and a recency of the proximate skill, determine a skill proficiency level based on the duration and recency of the proximate skill, generate one or more recommendations, for a role assignment for the entity, based on the skill proficiency level, transmit information associated with the one or more recommendations to another entity for validation, provide a validation user interface to the other entity to cause input to be received confirming that the entity utilized a set of skills associated with the role assignment, communicate with a second server to cause the one or more recommendations to be implemented for the entity, the one or more recommendations implemented based upon receiving the input confirming that the entity utilized the set of skills, update the classification of the entity to generate an updated classification based on the profile information, generate another recommendation based on the updated classification of the entity, and communicate with the second server to cause the other recommendation to be implemented for the entity. a) a) w 0) a) C: C )- -zc : c 'E a) cu x 0) Cu 4C Z 0U u CL a) Eo c a~) C a ) : 0 E a 76 LU o ~ W 02 > C)u C) C-